Compare Justworks and Paychex 
At a Glance
Market Segments
Small-Business (75.1% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
$8.00 1 Employee Per Month
Contact Vendor for Pricing
Justworks
Star Rating
(1,120)4.6 out of 5
Market Segments
Small-Business (75.1% of reviews)
Pros & Cons
Entry-Level Pricing
$8.00 1 Employee Per Month
Free Trial is available
Browse all 4 pricing plansPaychex
Star Rating
(1,641)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in providing a comprehensive payroll experience, with users appreciating its ability to track pay and deductions seamlessly. One user noted, "Paychex serves as a one-stop shop because I can contact customer service, and they'll send everything I need." This indicates a strong support system for payroll management.
- Users say Justworks stands out for its user-friendly interface, making it easy to enter payroll hours and corrections. A reviewer mentioned, "I really liked the ease of entering payroll hours at my discretion," highlighting the flexibility and simplicity that many find beneficial in their day-to-day operations.
- According to verified reviews, Paychex has a solid reputation for its robust features, including real-time paycheck visibility and a clean interface. Users appreciate having "one central location for pay and benefits," which enhances their overall experience and efficiency.
- Reviewers mention that Justworks offers excellent customer support, with quick response times to inquiries. One user stated, "Customer Support has responded to me via email super quickly every time I've had a question or concern," showcasing the reliability of their support team.
- G2 reviewers highlight that while Paychex has a higher volume of recent reviews, Justworks has a better overall satisfaction score. This suggests that Justworks may be more consistently meeting user expectations, particularly in areas like ease of use and setup, where it received notably higher ratings.
- Users report that both platforms have their strengths, but Justworks tends to shine in integration capabilities, with one reviewer noting its "seamless integration with our existing system." This can be a significant advantage for businesses looking to streamline their HR processes.
Pricing
Entry-Level Pricing
Justworks
Payroll
$8.00
1 Employee Per Month
$50/month + $8 Per Employee Per Month.
Pay your team on time, every time without all the hidden fees.
- Payroll for Salaried & Hourly Employees
- No-Fee Flexible Pay Cycles
- No-Fee Off-Cycle Payments
Free Trial
Justworks
Free Trial is available
Paychex
No trial information availableRatings
Meets Requirements
9.2
1,040
8.7
1,315
Ease of Use
9.4
1,060
8.5
1,376
Ease of Setup
9.3
828
8.3
986
Ease of Admin
9.2
571
8.5
963
Quality of Support
9.2
954
8.3
1,269
Has the product been a good partner in doing business?
9.2
568
8.5
961
Product Direction (% positive)
9.0
1,033
7.5
1,293
Features by Category
Core HR
8.9
397
8.1
114
8.9
399
7.9
107
7.8
290
7.8
53
8.5
372
8.1
77
8.9
390
8.4
114
9.1
404
7.8
115
Generative AI
Feature Not Available
4.3
5
Platform
7.6
592
7.5
312
7.6
553
7.4
165
7.7
533
Feature Not Available
8.8
653
8.3
400
9.2
651
8.5
410
8.7
578
8.0
292
8.2
636
8.2
401
8.7
641
8.5
424
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
7.6
169
Feature Not Available
8.5
173
Feature Not Available
7.8
165
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
8.5
178
8.0
135
|
Verified
8.7
173
7.9
137
|
Verified
8.9
182
8.1
141
|
Verified
8.8
173
7.9
131
|
Verified
9.0
184
8.3
199
|
Verified
Platform
8.7
183
8.2
217
|
Verified
8.1
162
7.7
99
|
Verified
8.2
155
6.9
35
9.1
185
8.2
208
|
Verified
8.7
175
8.0
149
|
Verified
7.9
156
7.5
76
|
Verified
Employee Self Service
9.4
643
|
Verified
8.6
855
|
Verified
9.1
622
|
Verified
8.0
547
|
Verified
8.8
539
8.3
530
|
Verified
Administration
9.1
630
|
Verified
8.7
861
|
Verified
8.8
581
|
Verified
7.9
563
|
Verified
9.6
643
|
Verified
9.3
933
|
Verified
8.7
541
|
Verified
8.5
407
|
Verified
9.2
599
|
Verified
8.9
780
|
Verified
8.6
492
|
Verified
8.7
564
|
Verified
8.9
554
|
Verified
8.6
458
|
Verified
8.9
486
9.2
783
|
Verified
8.9
490
9.1
832
|
Verified
Taxes
9.1
610
|
Verified
9.1
880
|
Verified
9.1
583
|
Verified
9.0
835
|
Verified
9.1
459
9.1
828
|
Verified
Integration
8.2
469
|
Verified
7.8
264
|
Verified
8.2
455
|
Verified
7.7
303
|
Verified
8.4
488
|
Verified
7.7
307
|
Verified
8.4
474
|
Verified
7.6
266
|
Verified
Platform
8.7
572
|
Verified
8.6
862
|
Verified
9.0
581
|
Verified
8.6
841
|
Verified
9.3
583
|
Verified
8.7
877
|
Verified
9.1
545
|
Verified
8.7
729
|
Verified
Benefits Administration Platform Features
9.0
567
8.2
233
9.0
560
8.0
196
8.1
474
7.0
112
8.7
553
8.3
172
8.8
515
8.5
190
9.1
553
8.2
226
9.0
518
8.4
211
8.7
480
7.9
152
Benefits Administration Platform Features
9.0
567
8.2
233
9.0
560
8.0
196
8.1
474
7.0
112
8.7
553
8.3
172
8.8
515
8.5
190
9.1
553
8.2
226
9.0
518
8.4
211
9.0
431
8.3
223
8.7
480
7.9
152
8.1
422
7.6
102
Feature Not Available
5.8
19
8.6
387
6.7
23
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Platform
7.6
592
7.5
312
7.6
553
7.4
165
7.7
533
Feature Not Available
8.8
653
8.3
400
9.2
651
8.5
410
8.7
578
8.0
292
8.2
636
8.2
401
8.7
641
8.5
424
Compliance
8.8
215
6.7
10
Feature Not Available
6.7
8
8.7
185
6.7
10
Platform
9.1
210
6.5
9
9.0
208
7.0
9
9.1
214
6.5
9
Support
8.7
204
6.2
10
8.7
207
7.0
9
8.3
191
6.9
8
8.6
195
6.5
11
8.9
209
6.9
12
9.1
223
6.0
13
9.0
212
6.0
12
Automation
Not enough data
7.3
25
Logistics
Not enough data
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Management
Not enough data
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Monitoring
Not enough data
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Processing
7.6
17
Not enough data
8.9
17
Not enough data
8.5
18
Not enough data
8.1
16
Not enough data
Compliance
8.6
18
Not enough data
8.3
17
Not enough data
8.5
16
Not enough data
Integration
8.7
17
Not enough data
8.9
15
Not enough data
7.9
16
Not enough data
Reporting
8.4
16
Not enough data
8.7
14
Not enough data
8.8
16
Not enough data
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
Not enough data
6.8
21
Not enough data
6.6
50
Not enough data
7.6
22
|
Verified
Platform
7.6
592
7.5
312
7.6
553
7.4
165
7.7
533
Feature Not Available
8.8
653
8.3
400
9.2
651
8.5
410
8.7
578
8.0
292
8.2
636
8.2
401
8.7
641
8.5
424
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
8.5
45
Not enough data
9.1
49
Not enough data
8.7
45
Not enough data
Platform Performance
8.4
46
Not enough data
8.6
43
Not enough data
Platform Functionality
8.6
46
Not enough data
8.9
46
Not enough data
8.8
47
Not enough data
Platform Additional Functionality
9.1
46
Not enough data
8.3
44
Not enough data
8.3
43
Not enough data
Generative AI
Feature Not Available
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
Not enough data
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Goals
Not enough data
6.0
8
Not enough data
6.2
7
Feedback
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Data
Not enough data
6.7
8
Not enough data
6.7
9
Agentic AI - Performance Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
9.2
102
Not enough data
9.3
101
Not enough data
Platform Administration
8.0
93
Not enough data
9.0
102
Not enough data
8.4
101
Not enough data
Platform Payment Content
8.7
100
Not enough data
7.9
94
Not enough data
8.7
98
Not enough data
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
Feature Not Available
Not enough data
6.9
9
Not enough data
5.7
9
Compatability
7.4
90
Not enough data
7.7
94
Not enough data
7.2
89
Not enough data
Benefits
7.2
97
Not enough data
8.4
100
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
8.0
15
Not enough data
8.2
13
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
8.1
15
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.6
592
7.5
312
7.6
553
7.4
165
7.7
533
Feature Not Available
8.8
653
8.3
400
9.2
651
8.5
410
8.7
578
8.0
292
8.2
636
8.2
401
8.7
641
8.5
424
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Platform Content
Not enough data
8.0
106
Not enough data
8.2
114
Not enough data
8.2
95
Not enough data
7.6
47
Not enough data
7.0
46
Not enough data
7.1
45
Platform Additional Functionality
Not enough data
8.4
130
Not enough data
7.5
52
Not enough data
7.9
61
Not enough data
7.8
83
Not enough data
7.9
101
Platform Data
Not enough data
7.7
57
Not enough data
7.9
78
Not enough data
7.6
64
Platform
7.6
592
7.5
312
7.6
553
7.4
165
7.7
533
Feature Not Available
8.8
653
8.3
400
9.2
651
8.5
410
8.7
578
8.0
292
8.2
636
8.2
401
8.7
641
8.5
424
Recruiting and Onboarding
Not enough data
6.6
50
Not enough data
8.3
117
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Intermediate GEP features
7.9
12
Not enough data
8.3
12
Not enough data
Other GEP Features
9.0
13
Not enough data
8.7
13
Not enough data
7.7
13
Not enough data
Time Tracking
9.1
244
8.3
218
8.4
213
8.4
132
8.4
210
8.4
95
Client Invoicing
7.6
169
Feature Not Available
8.5
173
Feature Not Available
7.8
165
8.2
75
|
Verified
Mobile Time Tracking
8.6
217
8.3
151
Administration
8.5
178
8.0
135
|
Verified
8.7
173
7.9
137
|
Verified
8.9
182
8.1
141
|
Verified
8.8
173
7.9
131
|
Verified
9.0
184
8.3
199
|
Verified
Platform
8.7
183
8.2
217
|
Verified
8.1
162
7.7
99
|
Verified
8.2
155
6.9
35
9.1
185
8.2
208
|
Verified
8.7
175
8.0
149
|
Verified
7.9
156
7.5
76
|
Verified
Platform
7.6
592
7.5
312
7.6
553
7.4
165
7.7
533
Feature Not Available
8.8
653
8.3
400
9.2
651
8.5
410
8.7
578
8.0
292
8.2
636
8.2
401
8.7
641
8.5
424
Platform
7.6
592
7.5
312
7.6
553
7.4
165
7.7
533
Feature Not Available
8.8
653
8.3
400
9.2
651
8.5
410
8.7
578
8.0
292
8.2
636
8.2
401
8.7
641
8.5
424
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Platform
7.6
592
7.5
312
7.6
553
7.4
165
7.7
533
Feature Not Available
8.8
653
8.3
400
9.2
651
8.5
410
8.7
578
8.0
292
8.2
636
8.2
401
8.7
641
8.5
424
Categories
Categories
Shared Categories
Justworks and Paychex are categorized as PEO Providers, Benefits Administration, Time Tracking, Core HR, and Payroll
Unique Categories
Justworks is categorized as Employer of Record (EOR), Contractor Payments, Contractor Management, Multi-Country Payroll, and Global Employment Platforms (GEP)
Paychex is categorized as Candidate Relationship Management, Time & Attendance, Applicant Tracking Systems (ATS), Performance Management, Workforce Management, Background Check, HR Analytics, Corporate Learning Management Systems, Employee Perks, Onboarding, Expense Management, HCM Software, and Employee Recognition
Reviews
Reviewers' Company Size
Justworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.7%
Information Technology and Services
11.0%
Marketing and Advertising
7.0%
Non-Profit Organization Management
6.3%
Financial Services
5.6%
Other
58.4%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.4%
Discussions
Does Justworks have an app?
2 Comments
Official Response from Justworks
Yes, Justworks does have a mobile app! More information can be found here: https://help.justworks.com/hc/en-us/articles/6578817664539-Justworks-Mobile-App-Read more
Does Boomr integrate with other software?
1 Comment
Official Response from Justworks Hours
Current integrations include:
Gusto
QuickBooks Online
Xero
Learn more about our integrations here:
https://www.boomr.com/integrationsRead more
Does Boomr integrate with other software?
1 Comment
Official Response from Justworks Hours
Current integrations include:
Gusto
QuickBooks Online
Xero
Learn more about our integrations here:
https://www.boomr.com/integrationsRead more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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