# JustReview vs Trustpilot Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Trustpilot excels in user experience, with many users appreciating its simplicity and ease of use. One user mentioned, "I like that it’s simple and easy to use. I had no issues writing my review," highlighting its straightforward interface.
- **Users say** JustReview stands out for its exceptional ease of setup, with feedback indicating that the installation process is "fairly easy and painless." This makes it an attractive option for those looking to get started quickly without technical hurdles.
- **Reviewers mention** that Trustpilot is recognized as an industry standard for public customer reviews, which adds credibility to its platform. Users appreciate features like customization in widgets for web development, making it a versatile choice for businesses.
- **According to verified reviews** , JustReview shines in consolidating reviews from multiple platforms into one place, which users find incredibly useful. One reviewer noted, "This tool helps me in getting reviews across all the platforms," emphasizing its efficiency in managing feedback.
- **G2 reviewers report** that Trustpilot has a larger market presence, particularly among small businesses, which may provide a sense of reliability. However, some users feel that it sometimes struggles to meet specific workflow needs, indicating potential configuration challenges.
- **Users say** JustReview offers superior support and product direction, with many praising its responsiveness and commitment to user satisfaction. One user highlighted that it "gives you a nice UI and it's super easy to set up," showcasing its focus on user-friendly design and ongoing improvements.



| | JustReview | Trustpilot | 
|---|---|---|
| **Star Rating** | 4.9 out of 5 | 3.4 out of 5 | 
| **Total Reviews** | 15 | 257 | 
| **Largest Market Segment** | Small-Business (92.3% of reviews) | Small-Business (61.2% of reviews) | 
| **Entry Level Price** | Free Per Month | Starting at $299.00 | 

---
## Top Pros & Cons

### JustReview

**Not enough data**

### Trustpilot

Pros:
- Ease of Use (10 reviews)
- Reputation Management (5 reviews)

Cons:
- Review Issues (11 reviews)
- Poor Customer Support (10 reviews)

---
## Ratings Comparison
| Rating | JustReview | Trustpilot | 
|---|---|---|
  | **Meets Requirements** | 9.5 (11 reviews) | 7.5 (219 reviews) | 
  | **Ease of Use** | 10.0 (11 reviews) | 8.1 (223 reviews) | 
  | **Ease of Setup** | Not enough data | 7.8 (129 reviews) | 
  | **Ease of Admin** | Not enough data | 7.8 (107 reviews) | 
  | **Quality of Support** | 9.4 (11 reviews) | 6.9 (205 reviews) | 
  | **Has the product been a good partner in doing business?** | 10.0 (5 reviews) | 6.8 (105 reviews) | 
  | **Product Direction (% positive)** | 10.0 (11 reviews) | 6.1 (214 reviews) | 

---
## Pricing

### JustReview

#### Entry-Level Pricing

Plan: FREE

Price: Free Per Month

Description: ✅ Unlimited websites
✅ Unlimited pageviews



Key Features:
- Up to 100 reviews
- Google & Facebook Connector
- JustReview Badge 

[Browse all 4 editions](https://www.g2.com/products/justreview/pricing)

#### Free Trial

Yes

### Trustpilot

#### Entry-Level Pricing

Plan: Plus plan

Price: Starting at $299.00

Description: Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools.

Key Features:
- 8 widgets
- 3 User logins
- 200 monthly invitations

[Browse all 4 editions](https://www.g2.com/products/trustpilot/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **JustReview** | N/A | N/A |
| **Trustpilot** | 6.1/10 | 53 |

#### Collection

| Feature | JustReview | Trustpilot | 
|---|---|---|
| **Authentification** | Not enough data | 6.1 (38 reviews) ✓ Verified | 
| **Review Forms** | Not enough data | 6.5 (39 reviews) ✓ Verified | 
| **Personalization** | Not enough data | 5.8 (34 reviews) ✓ Verified | 
| **Engagement** | Not enough data | 6.7 (33 reviews) ✓ Verified | 
| **Community Q&A** | Not enough data | Feature Not Available | 

#### Agentic AI - Review Management

| Feature | JustReview | Trustpilot | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 5.7 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.7 (10 reviews) | 

#### Moderation

| Feature | JustReview | Trustpilot | 
|---|---|---|
| **Reviewer Validation** | Not enough data | 6.0 (33 reviews) ✓ Verified | 
| **Response Types** | Not enough data | 5.7 (35 reviews) ✓ Verified | 
| **Legal Agreements** | Not enough data | 6.0 (27 reviews) ✓ Verified | 

#### Use Cases

| Feature | JustReview | Trustpilot | 
|---|---|---|
| **E-commerce** | Not enough data | 6.6 (30 reviews) ✓ Verified | 
| **Retail** | Not enough data | 6.3 (28 reviews) ✓ Verified | 
| **Customer Service** | Not enough data | 5.9 (31 reviews) ✓ Verified | 

#### Administration

| Feature | JustReview | Trustpilot | 
|---|---|---|
| **Incentives** | Not enough data | Feature Not Available | 
| **Syndication** | Not enough data | 6.7 (27 reviews) ✓ Verified | 
| **Insights** | Not enough data | 6.8 (29 reviews) ✓ Verified | 
| **Content** | Not enough data | 6.3 (28 reviews) ✓ Verified | 
| **Sampling** | Not enough data | Feature Not Available | 

#### Display Options

| Feature | JustReview | Trustpilot | 
|---|---|---|
| **Badges** | Not enough data | 6.4 (29 reviews) ✓ Verified | 
| **Widgets** | Not enough data | 5.9 (30 reviews) ✓ Verified | 
| **Integration & APIs** | Not enough data | 5.8 (29 reviews) ✓ Verified | 
| **Marketing** | Not enough data | 5.9 (30 reviews) ✓ Verified | 

#### Generative AI

| Feature | JustReview | Trustpilot | 
|---|---|---|
| **AI Text Generation** | Not enough data | 5.6 (16 reviews) | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **JustReview** | N/A | N/A |
| **Trustpilot** | 6.9/10 | 102 |

#### Consumer Intelligence

| Feature | JustReview | Trustpilot | 
|---|---|---|
| **Customer Feedback** | Not enough data | 7.7 (91 reviews) ✓ Verified | 
| **Competitive Intelligence** | Not enough data | 6.8 (66 reviews) | 
| **Sentiment Analysis** | Not enough data | 7.0 (63 reviews) ✓ Verified | 

#### Reporting

| Feature | JustReview | Trustpilot | 
|---|---|---|
| **Revenue Reporting** | Not enough data | Feature Not Available | 
| **Corporate Reporting** | Not enough data | 6.8 (56 reviews) ✓ Verified | 
| **Dashboard** | Not enough data | 7.7 (83 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | JustReview | Trustpilot | 
|---|---|---|
| **Social Networks Monitoring** | Not enough data | 6.6 (52 reviews) ✓ Verified | 
| **Social Media Management** | Not enough data | 6.6 (53 reviews) ✓ Verified | 
| **Digital Media Monitoring** | Not enough data | Feature Not Available | 

#### In-House Management

| Feature | JustReview | Trustpilot | 
|---|---|---|
| **Employee Performance** | Not enough data | Feature Not Available | 
| **Team Workflow** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | JustReview | Trustpilot | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.4 (14 reviews) | 

#### Agentic AI - Online Reputation Management

| Feature | JustReview | Trustpilot | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Review Management Software](https://www.g2.com/categories/review-management-software)


**Unique to Trustpilot (1):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)


---
## Reviewer Demographics

### By Company Size

| Segment | JustReview | Trustpilot | 
|---|---|---|
| **Small-Business** | 92.3% | 61.2% | 
| **Mid-Market** | 7.7% | 33.5% | 
| **Enterprise** | 0% | 5.3% | 

### By Industry

#### JustReview

- **Marketing and Advertising:** 30.8%
- **Information Technology and Services:** 15.4%
- **Consulting:** 7.7%
- **Transportation/Trucking/Railroad:** 7.7%
- **Management Consulting:** 7.7%
- **Logistics and Supply Chain:** 7.7%
- **Health, Wellness and Fitness:** 7.7%
- **Education Management:** 7.7%
- **Computer Hardware:** 7.7%

#### Trustpilot

- **Financial Services:** 14.3%
- **Retail:** 7.0%
- **Marketing and Advertising:** 6.6%
- **Computer Software:** 4.5%
- **Consumer Goods:** 4.1%
- **Apparel & Fashion:** 3.7%
- **Information Technology and Services:** 3.3%
- **Internet:** 2.9%
- **Consumer Electronics:** 2.9%
- **Consumer Services:** 2.9%
- **Other:** 48.0%

---
## Alternatives

### Alternatives to JustReview

- [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (642 reviews)
- [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [Okendo](https://www.g2.com/products/okendo/reviews) — 4.6/5 stars (359 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1351 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews)
- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)
- [Experience.com](https://www.g2.com/products/experience-com/reviews) — 4.7/5 stars (373 reviews)
- [GoReminders](https://www.g2.com/products/goreminders/reviews) — 4.8/5 stars (291 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)

### Alternatives to Trustpilot

- [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) — 4.2/5 stars (809 reviews)
- [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (642 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [Shopper Approved](https://www.g2.com/products/shopper-approved/reviews) — 4.7/5 stars (235 reviews)
- [Feefo](https://www.g2.com/products/feefo/reviews) — 4.6/5 stars (130 reviews)
- [ResellerRatings](https://www.g2.com/products/resellerratings/reviews) — 4.4/5 stars (82 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.6/5 stars (2469 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews)
- [SKEEPERS Ratings & Reviews](https://www.g2.com/products/skeepers-ratings-reviews/reviews) — 4.1/5 stars (33 reviews)

---
## Top Discussions

### JustReview

No discussions available for this product.

### Trustpilot

- Title: [How does Trustpilot work with Google shopping exactly?](https://www.g2.com/discussions/31966-how-does-trustpilot-work-with-google-shopping-exactly) — 4 comments, 1 upvote
  > **Top comment:** "https://ltddeals.in/topicmojo/"
- Title: [how improvements and new integrations can be made in the software](https://www.g2.com/discussions/how-improvements-and-new-integrations-can-be-made-in-the-software) — 1 comment, 1 upvote
  > **Top comment:** "The contract is bullshit"
- Title: [Why flagged reviews are deleted?](https://www.g2.com/discussions/why-flagged-reviews-are-deleted) — 1 comment, 1 upvote
  > **Top comment:** "Not just flagged

Hacked reviews by bad (scam operating) companies paying Trustpilot in the accounts of Trustpilot Reviewers.

How is it Trustpilot..."
- Title: [Anyone else found  fake Trustpilot reviews against their website](https://www.g2.com/discussions/anyone-else-found-fake-trustpilot-reviews-against-their-website) — 1 comment, 1 upvote
  > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..."
- Title: [Is Trustpilot a global or only United States specific product review platform?](https://www.g2.com/discussions/is-trustpilot-a-global-or-only-united-states-specific-product-review-platform) — 1 comment
  > **Top comment:** "They are actually located in Denmark. They are global review service. 

But seriously, stay away from them . Is widely stated that the overcharge, the lock..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/justreview-vs-trustpilot)