G2 reviewers report that Reviews.io excels in overall user satisfaction, boasting a significantly higher G2 Score compared to JustReview. Users appreciate its trustworthy platform and the excellent customer support that is responsive and helpful, making it a reliable choice for businesses.
Users say that Reviews.io offers a seamless integration experience with industry standards like Klaviyo, which enhances its usability. In contrast, while JustReview provides a nice UI and is easy to set up, it lacks the same level of integration flexibility that many users find beneficial.
Reviewers mention that the total number of reviews for Reviews.io (599) indicates a more established user base, leading to more reliable insights. JustReview, with only 14 reviews, may not provide the same level of confidence for potential buyers looking for proven performance.
According to verified reviews, users of Reviews.io highlight the platform's great overview and integrations, which streamline the review management process. Meanwhile, JustReview users appreciate the ability to consolidate reviews from multiple platforms, but some may find it less comprehensive in features.
Users report that Reviews.io's implementation process is quick and efficient, with many praising the ultra-fast online customer support. On the other hand, JustReview's ease of setup is noted, but it may not match the level of support and responsiveness that Reviews.io offers.
Reviewers highlight that while JustReview scores slightly higher in ease of use, Reviews.io is still highly regarded for its flexibility and support, making it a strong contender for businesses that prioritize customer service and integration capabilities.
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