Compare JumpCloud and Zscaler Private Access 
At a Glance
Market Segments
Mid-Market (54.1% of reviews)
Enterprise (47.0% of reviews)
Entry-Level Pricing
$3.00 1 User Per Month
No pricing available
JumpCloud
Star Rating
(3,947)4.5 out of 5
Market Segments
Mid-Market (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudZscaler Private Access
Star Rating
(135)4.4 out of 5
Market Segments
Enterprise (47.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Zscaler Private AccessSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JumpCloud excels in providing a seamless user experience, particularly with its Single Sign-On (SSO) feature, which has significantly reduced the hassle of managing multiple passwords. Users appreciate the ability to remember just one password, enhancing productivity and simplifying user management.
- Users say that Zscaler Private Access stands out for its automation features, which are activated by default. This functionality allows users to connect without the need for constant manual adjustments, making it a convenient choice for those who frequently switch between different software applications.
- Reviewers mention that JumpCloud's implementation process is notably quick and intuitive, with many users highlighting the smooth initial setup. This ease of onboarding is a significant advantage for organizations looking to streamline their identity management processes.
- According to verified reviews, Zscaler Private Access is praised for its effective user access control, particularly in whitelisting and blacklisting URLs. This feature helps organizations maintain productivity by managing what end-users can access, which is a critical aspect of security.
- G2 reviewers highlight that while both products offer strong administrative capabilities, JumpCloud's user management tools are particularly well-received. Users find that it simplifies the work of support engineers and enhances overall management efficiency, making it a preferred choice for mid-market companies.
- Users report that Zscaler Private Access provides a solid experience for enterprise-level clients, with a focus on quick updates and responsiveness once user profiles are assigned. However, some users feel that JumpCloud's broader feature set, including its mobile device management (MDM) capabilities, gives it an edge in versatility.
Pricing
Entry-Level Pricing
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Zscaler Private Access
No pricing availableFree Trial
JumpCloud
Free Trial is available
Zscaler Private Access
No trial information availableRatings
Meets Requirements
8.8
3,167
9.1
102
Ease of Use
9.0
3,200
9.0
105
Ease of Setup
8.8
2,959
8.7
76
Ease of Admin
9.0
2,720
9.0
31
Quality of Support
8.8
2,891
8.9
92
Has the product been a good partner in doing business?
9.0
2,581
9.2
31
Product Direction (% positive)
9.3
3,063
9.4
101
Features by Category
Authentication Options
9.1
1437
9.0
31
8.9
1375
8.9
30
9.1
1394
9.2
30
9.0
1354
9.2
28
8.9
1276
8.6
25
8.8
1201
8.7
25
Access Control Types
8.9
1305
9.2
28
8.8
1266
8.8
27
8.6
1239
8.7
30
8.4
1048
8.0
26
8.4
1113
7.9
26
Administration
8.8
1159
8.5
28
9.2
1330
8.9
29
9.1
1375
9.0
28
8.7
1326
8.9
28
8.8
1313
8.4
28
Platform
9.1
1315
8.5
27
8.8
1081
8.5
27
9.0
1226
8.5
26
8.5
1055
8.3
25
8.2
1230
8.7
26
8.4
1178
8.5
26
8.5
1115
8.5
24
User on/off Boarding
8.6
632
Not enough data
8.6
731
|
Verified
Not enough data
8.8
797
|
Verified
Not enough data
8.9
757
|
Verified
Not enough data
9.0
734
|
Verified
Not enough data
8.2
570
Not enough data
User Maintenance
8.9
789
|
Verified
Not enough data
8.6
725
|
Verified
Not enough data
8.5
646
|
Verified
Not enough data
Governance
8.0
578
Not enough data
8.3
635
|
Verified
Not enough data
Administration
8.1
750
|
Verified
Not enough data
7.4
577
Not enough data
8.6
759
|
Verified
Not enough data
8.3
622
|
Verified
Not enough data
Tracking
8.4
20
Not enough data
9.0
21
Not enough data
Feature Not Available
Not enough data
Management
8.9
19
Not enough data
8.6
20
Not enough data
9.2
20
Not enough data
Insights
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Not enough data
Agentic AI - SaaS Spend Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Network Management
Not enough data
8.9
64
Not enough data
8.7
65
Not enough data
9.1
63
Not enough data
8.5
63
Security
Not enough data
9.1
65
Not enough data
9.3
70
Not enough data
8.6
61
Not enough data
9.3
65
Identity Management
Not enough data
9.0
64
Not enough data
9.0
61
Not enough data
9.0
64
Generative AI
Not enough data
7.9
39
Not enough data
7.9
40
Access Control
8.8
1344
Not enough data
8.9
1314
Not enough data
8.5
1248
Not enough data
8.3
1067
Not enough data
Administration
8.7
1218
Not enough data
8.7
1337
Not enough data
8.5
1131
Not enough data
8.5
1283
Not enough data
Functionality
9.0
1322
Not enough data
9.1
1308
Not enough data
8.9
1236
Not enough data
Scope
Feature Not Available
Not enough data
9.1
366
Not enough data
Security
8.5
358
Not enough data
Feature Not Available
Not enough data
8.7
345
Not enough data
Management
9.1
354
Not enough data
8.9
349
Not enough data
8.9
354
Not enough data
8.7
342
Not enough data
8.1
325
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
578
Not enough data
Feature Not Available
Not enough data
8.8
532
Not enough data
8.8
528
Not enough data
9.1
564
Not enough data
8.7
510
Not enough data
Functionality
9.2
551
Not enough data
9.2
546
Not enough data
8.6
468
Not enough data
8.6
437
Not enough data
9.1
535
Not enough data
9.0
528
Not enough data
8.7
488
Not enough data
8.3
81
Not enough data
8.9
473
Not enough data
8.7
440
Not enough data
Monitoring
8.7
514
Not enough data
8.6
533
Not enough data
Feature Not Available
Not enough data
Reporting
8.6
514
Not enough data
8.5
517
Not enough data
Functionality
8.8
905
Not enough data
8.8
939
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
1044
Not enough data
9.2
1066
Not enough data
8.7
1021
Not enough data
8.8
993
Not enough data
Feature Not Available
Not enough data
Compliance
8.7
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
9.0
1402
Not enough data
8.4
1200
Not enough data
9.1
1354
Not enough data
9.0
1348
Not enough data
9.2
1384
Not enough data
9.1
1342
Not enough data
Type
8.2
1059
Not enough data
9.0
1361
Not enough data
Reporting
8.4
1249
Not enough data
8.4
1285
Not enough data
8.5
159
Not enough data
8.4
160
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.8
154
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.6
163
Not enough data
8.7
156
Not enough data
Generative AI - Identity and Access Management (IAM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.5
581
Not enough data
8.1
559
Not enough data
8.0
538
Not enough data
8.3
571
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Maintenance
8.8
583
Not enough data
7.8
514
Not enough data
Communication
7.9
517
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.8
556
Not enough data
8.8
548
Not enough data
Device Support
Feature Not Available
Not enough data
8.9
564
Not enough data
8.9
561
Not enough data
Performance
8.5
566
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Protection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Management & Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Lifecycle Management
Not enough data
Not enough data
Access Control and Security
Not enough data
Not enough data
Collaboration and Communication
Not enough data
Not enough data
Agentic AI - AI Governance Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Secure Access Service Edge (SASE) PlatformsHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Components - Secure Access Service Edge (SASE)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence - Secure Access Service Edge (SASE)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Secure Access Service Edge (SASE) Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Non-Human Identity Management (NHIM) SolutionsHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Lifecycle & Provisioning - Non-Human Identity Management (NHIM) Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access, Authentication & Authorization - Non-Human Identity Management (NHIM) Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility, Governance & Compliance - Non-Human Identity Management (NHIM) Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usage
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Miscellaneous
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.8
1067
Not enough data
Operating System
9.0
1131
Not enough data
8.7
1142
Not enough data
8.2
987
Not enough data
Management
8.5
1118
Not enough data
8.3
1050
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1050
Not enough data
Security
8.8
1084
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Device Management (MDM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI - Security Compliance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
JumpCloud and Zscaler Private Access are categorized as Single Sign-On (SSO)
Unique Categories
JumpCloud is categorized as Security Compliance, Password Policy Enforcement, Unified Endpoint Management (UEM), Cloud Directory Services, SaaS Spend Management, Privileged Access Management (PAM), Remote Support, Identity and Access Management (IAM), User Provisioning and Governance Tools, Mobile Device Management (MDM), Non-Human Identity Management (NHIM) Solutions, and AI Governance Tools
Zscaler Private Access is categorized as Zero Trust Networking, Business VPN, Cloud Edge Security, and Secure Access Service Edge (SASE) Platforms
Reviews
Reviewers' Company Size
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zscaler Private Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.4%
Computer Software
12.6%
Financial Services
8.0%
Computer & Network Security
7.2%
Hospital & Health Care
2.8%
Other
47.0%
Information Technology and Services
23.5%
Computer Software
12.2%
Financial Services
8.7%
Computer & Network Security
7.8%
Telecommunications
5.2%
Other
42.6%
Discussions
What is JumpCloud used for?
6 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
Do you want a copy?
4 Comments
JB
Jumpcloud has a ton of Policies, but I just checked and I don't see that one. You could push the powershell script with a command.
With that being said,...Read more
What does zscaler software do?
1 Comment
SP
Used as VPN to secure internal network and used for cloud security Read more
What is private access zscaler?
1 Comment
VJ
In Simple form, its sort of VPN connectivity but provide access to only application which user requires and secondly it is controlled by access policy...Read more
Zscaler Private Access has no more discussions with answers
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