# JumpCloud vs TeamViewer Comparison
---
## AI Generated Summary
- **G2 reviewers report** that TeamViewer excels in **remote support** , receiving high praise for its quick response times and effective security measures. Users appreciate the platform's ability to connect teams seamlessly, with one reviewer noting, "Help to connect our team, Thank you so much."
- **Users say** JumpCloud shines in **identity management** and **asset management** , with its unified platform allowing for easy management of logins and systems. One user highlighted, "What I like best is how JumpCloud unifies asset management, Cloud LDAP, and SSO into a single platform," making it a strong choice for organizations looking to streamline their operations.
- **Reviewers mention** that TeamViewer's **ease of use** is a significant advantage, with many finding the interface user-friendly and intuitive. This is reflected in feedback like "Helpful Specifications and User Friendly Options," which suggests that new users can quickly adapt to the software.
- **According to verified reviews** , JumpCloud's **clean interface** and deployment capabilities are frequently praised, making it easier for users to manage their systems efficiently. One user noted, "The facility to deploy and usage. The interface is clean and easy to work," indicating a smooth experience for day-to-day operations.
- **G2 reviewers report** that while TeamViewer has a strong presence in the **small business** sector, it may not cater as effectively to the needs of mid-market companies compared to JumpCloud, which has a larger share of reviews from this segment. This suggests that JumpCloud may be better suited for organizations with more complex requirements.
- **Users say** that TeamViewer's **multi-OS support** is exceptional, scoring a perfect 10.0, which is a significant advantage for teams working across different operating systems. This versatility is a key factor for users who need reliable access regardless of their device, enhancing overall productivity.



| | JumpCloud | TeamViewer | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 3,973 | 3,964 | 
| **Largest Market Segment** | Mid-Market (54.2% of reviews) | Small-Business (43.1% of reviews) | 
| **Entry Level Price** | $3.00 1 User Per Month | Starting at $24.90 | 

---
## Top Pros & Cons

### JumpCloud

Pros:
- Ease of Use (766 reviews)
- Device Management (588 reviews)

Cons:
- Missing Features (326 reviews)
- Improvement Needed (263 reviews)

### TeamViewer

Pros:
- Ease of Use (518 reviews)
- Remote Access (424 reviews)

Cons:
- Connection Issues (180 reviews)
- Connectivity Issues (146 reviews)

---
## Ratings Comparison
| Rating | JumpCloud | TeamViewer | 
|---|---|---|
  | **Meets Requirements** | 8.8 (3181 reviews) | 9.1 (3077 reviews) | 
  | **Ease of Use** | 9.0 (3215 reviews) | 9.1 (3335 reviews) | 
  | **Ease of Setup** | 8.8 (2973 reviews) | 9.1 (1033 reviews) | 
  | **Ease of Admin** | 9.0 (2721 reviews) | 8.9 (687 reviews) | 
  | **Quality of Support** | 8.8 (2907 reviews) | 8.7 (2644 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (2582 reviews) | 8.6 (642 reviews) | 
  | **Product Direction (% positive)** | 9.3 (3076 reviews) | 8.7 (2962 reviews) | 

---
## Pricing

### JumpCloud

#### Entry-Level Pricing

Plan: Cloud Directory

Price: $3.00 1 User Per Month

Key Features:
- For pricing please visit: https://jumpcloud.com/pricing

[Learn more about JumpCloud](https://www.g2.com/products/jumpcloud/reviews)

#### Free Trial

Yes

### TeamViewer

#### Entry-Level Pricing

Plan: Remote Access

Price: Starting at $24.90

Description: Ideal for on-the-go professionals looking for an  economical, easy remote work solution.

Key Features:
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices

[Browse all 4 editions](https://www.g2.com/products/teamviewer/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Single Sign-On (SSO)

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | 8.8/10 | 1558 |
| **TeamViewer** | N/A | N/A |

#### Authentication Options

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Authentication User experience** | 9.1 (1438 reviews) | Not enough data | 
| **Supports Required Authentication systems** | 8.9 (1376 reviews) | Not enough data | 
| **Multi-Factor Authentication** | 9.1 (1393 reviews) | Not enough data | 
| **Supports Required Authentication Methods/Protocols** | 9.0 (1354 reviews) | Not enough data | 
| **Federation/SAML support (idp)** | 8.9 (1277 reviews) | Not enough data | 
| **Federation/SAML support (sp)** | 8.8 (1202 reviews) | Not enough data | 

#### Access Control Types

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Endpoint access** | 8.9 (1305 reviews) | Not enough data | 
| **Local Access** | 8.8 (1266 reviews) | Not enough data | 
| **Remote Access** | 8.6 (1239 reviews) | Not enough data | 
| **Partner Access** | 8.4 (1048 reviews) | Not enough data | 
| **Supports BYOD users** | 8.4 (1113 reviews) | Not enough data | 

#### Administration

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Ease of installation on server** | 8.8 (1159 reviews) | Not enough data | 
| **Password Policy Enforcement** | 9.2 (1330 reviews) | Not enough data | 
| **Administration Console** | 9.1 (1375 reviews) | Not enough data | 
| **Ease of connecting applications** | 8.7 (1326 reviews) | Not enough data | 
| **Self Service Password Administration** | 8.8 (1313 reviews) | Not enough data | 

#### Platform

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Multiple Operating system support** | 9.1 (1315 reviews) | Not enough data | 
| **Multi-Domain Support** | 8.8 (1081 reviews) | Not enough data | 
| **Cross Browser support** | 9.0 (1226 reviews) | Not enough data | 
| **Fail over protection** | 8.5 (1055 reviews) | Not enough data | 
| **Reporting** | 8.2 (1230 reviews) | Not enough data | 
| **Auditing** | 8.4 (1179 reviews) | Not enough data | 
| **Third Party Web Services support** | 8.5 (1114 reviews) | Not enough data | 

### User Provisioning and Governance Tools

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | 8.5/10 | 917 |
| **TeamViewer** | N/A | N/A |

#### User on/off Boarding

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Self Service Access requests** | 8.6 (632 reviews) | Not enough data | 
| **Smart/Automated Provisioning** | 8.6 (733 reviews) ✓ Verified | Not enough data | 
| **Role Management** | 8.8 (797 reviews) ✓ Verified | Not enough data | 
| **Policy Management** | 8.9 (757 reviews) ✓ Verified | Not enough data | 
| **Access Termination** | 9.0 (734 reviews) ✓ Verified | Not enough data | 
| **Approval Workflows** | 8.2 (570 reviews) | Not enough data | 

#### User Maintenance

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Self Service Password Reset** | 8.9 (789 reviews) ✓ Verified | Not enough data | 
| **Bulk Changes** | 8.6 (725 reviews) ✓ Verified | Not enough data | 
| **Bi-directional Identity Synchronization** | 8.5 (647 reviews) ✓ Verified | Not enough data | 

#### Governance

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Identifies and Alerts for Threats** | 8.0 (578 reviews) | Not enough data | 
| **Compliance Audits** | 8.3 (635 reviews) ✓ Verified | Not enough data | 

#### Administration

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Reporting** | 8.1 (750 reviews) ✓ Verified | Not enough data | 
| **Mobile App** | 7.4 (577 reviews) | Not enough data | 
| **Ease of set up for target systems** | 8.6 (759 reviews) ✓ Verified | Not enough data | 
| **APIs** | 8.3 (623 reviews) ✓ Verified | Not enough data | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Communication

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### SaaS Spend Management

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | 8.8/10 | 23 |
| **TeamViewer** | N/A | N/A |

#### Tracking

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Spend Tracking ** | 8.5 (21 reviews) | Not enough data | 
| **SaaS Utilization Tracking ** | 9.1 (22 reviews) | Not enough data | 
| **User Sentiment Tracking ** | Feature Not Available | Not enough data | 

#### Management

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Contract Management ** | 9.0 (21 reviews) | Not enough data | 
| **Application Catalog ** | 8.7 (22 reviews) | Not enough data | 
| **Dashboards and Visualizations ** | 9.2 (22 reviews) | Not enough data | 

#### Insights

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Recommendations  ** | 9.2 (17 reviews) | Not enough data | 
| **Spend Forecasting and Optimization ** | 8.8 (17 reviews) | Not enough data | 
| **Peer Benchmarking ** | Feature Not Available | Not enough data | 
| **Reporting** | 8.4 (18 reviews) | Not enough data | 

#### Agentic AI - SaaS Spend Management

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 8.3 (15 reviews) | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **TeamViewer** | 9.1/10 | 65 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Device Management** | Not enough data | 9.4 (54 reviews) | 
| **Asset Management** | Not enough data | 9.3 (12 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 9.5 (10 reviews) | 

#### Monitoring and Management

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Remote Monitoring** | Not enough data | 9.3 (54 reviews) | 
| **Asset Tracking** | Not enough data | 9.3 (52 reviews) | 
| **Application Deployment** | Not enough data | 9.0 (54 reviews) | 
| **Patch Management** | Not enough data | 9.2 (53 reviews) | 
| **Asset Tracking** | Not enough data | 9.2 (11 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.7 (13 reviews) | 

#### Service Management

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Remote Access** | Not enough data | 9.6 (56 reviews) | 
| **Service Management (Issue Prioritization)** | Not enough data | 9.5 (11 reviews) | 
| **Ticketing** | Not enough data | 8.5 (11 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 9.0 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 9.0 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 8.7 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.0 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 9.0 (13 reviews) | 
| **Decision Making** | Not enough data | 9.2 (14 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **TeamViewer** | 8.7/10 | 1082 |

#### Presenter Tools

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Live Preview** | Not enough data | 8.9 (868 reviews) | 
| **Notifications Blocker** | Not enough data | 8.5 (787 reviews) | 
| **Remote Control** | Not enough data | 9.2 (948 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | 8.8 (837 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Group Live Chat** | Not enough data | 8.7 (799 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | 8.8 (813 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 8.7 (799 reviews) ✓ Verified | 

#### Application Tools

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Password Protection** | Not enough data | 8.9 (873 reviews) ✓ Verified | 
| **Recording** | Not enough data | 8.9 (828 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | 8.7 (808 reviews) ✓ Verified | 

#### Agentic AI - Screen Sharing

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Decision Making** | Not enough data | 8.1 (43 reviews) | 

### Cloud Directory Services

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | 8.7/10 | 1630 |
| **TeamViewer** | N/A | N/A |

#### Access Control

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Role Management** | 8.8 (1347 reviews) | Not enough data | 
| **Access Termination** | 8.9 (1316 reviews) | Not enough data | 
| **Remote Access** | 8.5 (1250 reviews) | Not enough data | 
| **Partner Access** | 8.3 (1067 reviews) | Not enough data | 

#### Administration

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Smart/Automated Provisioning** | 8.7 (1223 reviews) | Not enough data | 
| **Policy Management** | 8.7 (1344 reviews) | Not enough data | 
| **On-premise identity repositories supported** | 8.5 (1132 reviews) | Not enough data | 
| **Ease of Connecting Applications** | 8.5 (1286 reviews) | Not enough data | 

#### Functionality

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **SSO** | 9.0 (1324 reviews) | Not enough data | 
| **Multi-Factor Authentication** | 9.1 (1309 reviews) | Not enough data | 
| **Supports Required Authentication systems** | 8.9 (1237 reviews) | Not enough data | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | 8.8/10 | 398 |
| **TeamViewer** | 9.8/10 | 6 |

#### Scope

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Endpoint Inclusiveness** | Feature Not Available | 10.0 (5 reviews) | 
| **Multi-OS Support** | 9.1 (366 reviews) | 10.0 (5 reviews) | 

#### Security

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Reporting and Alerts** | 8.5 (358 reviews) | 10.0 (5 reviews) | 
| **Endpoint Protection** | Feature Not Available | 9.3 (5 reviews) | 
| **Remote Wiping** | 8.7 (345 reviews) | 9.7 (5 reviews) | 

#### Management

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Device Enrollment** | 9.1 (354 reviews) | 9.7 (5 reviews) | 
| **Device Configuration** | 8.9 (349 reviews) | 9.7 (5 reviews) | 
| **Device Compliance** | 8.9 (354 reviews) | 9.7 (5 reviews) | 
| **Usage Information** | 8.7 (342 reviews) | 10.0 (5 reviews) | 
| **Data Separation** | 8.1 (325 reviews) | 10.0 (5 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 23 |

#### Functionality

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Performance Monitoring** | Not enough data | 9.4 (20 reviews) | 
| **Alerting** | Not enough data | 9.4 (19 reviews) | 
| **Improvement Suggestions** | Not enough data | 9.2 (21 reviews) | 
| **Multi-Network Capability** | Not enough data | 9.3 (21 reviews) | 

#### Monitoring - Network Monitoring

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **360-Degree Network Visibility** | Not enough data | 8.8 (11 reviews) | 
| **Automated Network Discovery** | Not enough data | 9.4 (11 reviews) | 
| **Real-Time Monitoring** | Not enough data | 9.5 (11 reviews) | 

#### Management

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Performance Baseline** | Not enough data | 9.3 (20 reviews) | 
| **Data Visualization** | Not enough data | 9.4 (20 reviews) | 
| **Path Analysis** | Not enough data | 9.3 (21 reviews) | 

#### Analytics - Network Monitoring

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Predictive Performance Analytics** | Not enough data | 9.1 (11 reviews) | 
| **Packet & Flow Analysis** | Not enough data | 8.9 (11 reviews) | 

#### Security - Network Monitoring

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Encrypted Data Transmission** | Not enough data | 9.4 (11 reviews) | 
| **Zero Trust and Identity Management** | Not enough data | 9.2 (11 reviews) | 
| **Integrated Network Security** | Not enough data | 9.2 (11 reviews) | 

#### Network Performance - Network Monitoring

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Dynamic Network Optimization** | Not enough data | 9.1 (11 reviews) | 
| **Automated Tasks Routing** | Not enough data | 9.5 (11 reviews) | 

#### AI Automation - Network Monitoring

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | 9.3 (10 reviews) | 
| **Self-Healing Networks** | Not enough data | 9.4 (11 reviews) | 
| **Predictive Network Maintenance** | Not enough data | 9.4 (11 reviews) | 

#### Agentic AI - Network Monitoring

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.3 (10 reviews) | 
| **Multi-step Planning** | Not enough data | 9.7 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 9.7 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 9.7 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.5 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 9.5 (11 reviews) | 
| **Decision Making** | Not enough data | 9.4 (11 reviews) | 

### Privileged Access Management (PAM)

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | 8.8/10 | 664 |
| **TeamViewer** | N/A | N/A |

#### Administration

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Policy, User, and Role Management** | 9.0 (578 reviews) | Not enough data | 
| **Approval Workflows** | Feature Not Available | Not enough data | 
| **Automated Provisioning** | 8.8 (532 reviews) | Not enough data | 
| **Bulk Changes** | 8.8 (528 reviews) | Not enough data | 
| **Centralized Management** | 9.1 (564 reviews) | Not enough data | 
| **Self-Service Access Requests** | 8.7 (510 reviews) | Not enough data | 

#### Functionality

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Multi-Factor Authentication** | 9.2 (551 reviews) | Not enough data | 
| **Single Sign-On** | 9.2 (546 reviews) | Not enough data | 
| **BYOD support** | 8.6 (468 reviews) | Not enough data | 
| **Password Vault** | 8.6 (437 reviews) | Not enough data | 
| **Centralized management** | 9.1 (535 reviews) | Not enough data | 
| **Role-based security** | 9.0 (528 reviews) | Not enough data | 
| **Live notifications** | 8.7 (488 reviews) | Not enough data | 
| **Live session recording & playback** | 8.3 (81 reviews) | Not enough data | 
| **Hide passwords** | 8.9 (473 reviews) | Not enough data | 
| **Temporary, time-limited privilege** | 8.7 (440 reviews) | Not enough data | 

#### Monitoring

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Audit Logging** | 8.7 (514 reviews) | Not enough data | 
| **Activity Logging** | 8.6 (533 reviews) | Not enough data | 
| **Anomaly Detection** | Feature Not Available | Not enough data | 

#### Reporting

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Audit log** | 8.6 (514 reviews) | Not enough data | 
| **Reporting** | 8.5 (517 reviews) | Not enough data | 

### Password Policy Enforcement

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | 8.9/10 | 1172 |
| **TeamViewer** | N/A | N/A |

#### Functionality

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Active Directory integration** | 8.8 (904 reviews) | Not enough data | 
| **LDAP integration** | 8.8 (937 reviews) | Not enough data | 
| **Hacker dictionary** | Feature Not Available | Not enough data | 
| **Custom blacklist dictionary** | Feature Not Available | Not enough data | 

#### Administration

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Password synchronization** | 9.0 (1043 reviews) | Not enough data | 
| **Centralized management** | 9.2 (1067 reviews) | Not enough data | 
| **Group policy complexity controls** | 8.7 (1020 reviews) | Not enough data | 
| **Multiple policies** | 8.8 (991 reviews) | Not enough data | 
| **Multi-lingual** | Feature Not Available | Not enough data | 

#### Compliance

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **NIST-compliant** | 8.7 (801 reviews) | Not enough data | 
| **NCSC-compliant** | Feature Not Available | Not enough data | 
| **Section 508-compliant** | Feature Not Available | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **TeamViewer** | 7.9/10 | 32 |

#### Asset Inventory

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 8.3 (23 reviews) | 
| **Software Asset Inventory** | Not enough data | 8.2 (23 reviews) | 
| **Cloud Asset Inventory** | Not enough data | 8.3 (22 reviews) | 
| **Mobile Asset Inventory** | Not enough data | 7.1 (21 reviews) | 
| **Asset Discovery** | Not enough data | 8.3 (23 reviews) | 

#### Generative AI

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.7 (18 reviews) | 
| **AI Text Generation** | Not enough data | 7.6 (18 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (14 reviews) | 
| **Decision Making** | Not enough data | 7.6 (13 reviews) | 

#### Management

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Central Dashboard** | Not enough data | 9.0 (24 reviews) | 
| **Asset Policy Management** | Not enough data | 8.5 (24 reviews) | 
| **Risk Management** | Not enough data | 8.2 (19 reviews) | 
| **Integrations** | Not enough data | 7.4 (21 reviews) | 

### Identity and Access Management (IAM)

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | 8.7/10 | 1547 |
| **TeamViewer** | N/A | N/A |

#### Functionality

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **User provisioning** | 9.0 (1404 reviews) | Not enough data | 
| **Password manager** | 8.4 (1201 reviews) | Not enough data | 
| **Single Sign-on** | 9.1 (1356 reviews) | Not enough data | 
| **Enforces policies** | 9.0 (1348 reviews) | Not enough data | 
| **Authentication** | 9.2 (1384 reviews) | Not enough data | 
| **Multi-factor authentication** | 9.1 (1343 reviews) | Not enough data | 

####  Type

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **On-premises solution** | 8.2 (1059 reviews) | Not enough data | 
| **Cloud-solution** | 9.0 (1363 reviews) | Not enough data | 

####  Reporting

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Tracking** | 8.4 (1250 reviews) | Not enough data | 
| **Reporting** | 8.4 (1286 reviews) | Not enough data | 
| **Access & Permission Change Reporting** | 8.5 (161 reviews) | Not enough data | 
| **Compliance & Audit Trail Export** | 8.4 (161 reviews) | Not enough data | 

#### Authentication & Authorization - Identity and Access Management (IAM)

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Adaptive & Contextual Access Control** | 8.8 (155 reviews) | Not enough data | 

#### Administration & Governance - Identity and Access Management (IAM)

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Identity Lifecycle Management** | 8.7 (166 reviews) | Not enough data | 
| **Self‑Service Account Management** | 8.7 (159 reviews) | Not enough data | 

#### Generative AI - Identity and Access Management (IAM)

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **AI‑Driven Access Anomaly Detection** | Feature Not Available | Not enough data | 
| **Automated Policy Tuning** | Feature Not Available | Not enough data | 
| **Predictive Role Recommendations** | Feature Not Available | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 146 |

#### ServiceNow Apps

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | 9.3 (132 reviews) | 
| **Value** | Not enough data | 9.3 (132 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | 8.5/10 | 663 |
| **TeamViewer** | 9.0/10 | 702 |

#### Administration

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Screen Sharing** | 8.5 (581 reviews) | 9.3 (617 reviews) | 
| **File Sharing** | 8.1 (558 reviews) | 9.1 (558 reviews) | 
| **Session Recording** | 8.0 (537 reviews) | 8.9 (487 reviews) | 
| **Unattended Remote Access** | 8.3 (571 reviews) | 9.1 (542 reviews) | 
| **Multi - Session Handling** | Feature Not Available | 8.9 (497 reviews) | 
| **Multi-Monitor Support** | Feature Not Available | 9.0 (504 reviews) | 

#### Maintenance

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Remote Reboot** | 8.8 (582 reviews) | 9.0 (501 reviews) | 
| **Remote Printing** | 7.8 (513 reviews) | 8.9 (466 reviews) | 

#### Communication 

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Text Chat** | 7.9 (516 reviews) | 9.0 (499 reviews) | 
| **VoIP** | Feature Not Available | 8.6 (443 reviews) | 
| **Video Conference Call** | Feature Not Available | 8.7 (451 reviews) | 
| **Screen Annotations** | Feature Not Available | 8.8 (465 reviews) | 

#### Security

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Data Encryption** | 8.8 (555 reviews) | 9.0 (476 reviews) | 
| **Compliance** | 8.8 (547 reviews) | 9.0 (465 reviews) | 

#### Device Support

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Mobile Device Access** | Feature Not Available | 8.9 (502 reviews) | 
| **Multi-Platform Support** | 8.9 (563 reviews) | 9.1 (519 reviews) | 
| **Cross-Platform** | 8.9 (560 reviews) | 9.0 (521 reviews) | 

#### Performance

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Reporting** | 8.5 (565 reviews) | 9.0 (475 reviews) | 

### AR Collaboration Tools

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **TeamViewer** | 9.9/10 | 5 |

#### Remote Support

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Video chat** | Not enough data | 10.0 (5 reviews) | 
| **Live text chat** | Not enough data | 10.0 (5 reviews) | 
| **Ticket submitting** | Not enough data | 9.3 (5 reviews) | 

#### Hardware Integration

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Mobile phones** | Not enough data | 10.0 (5 reviews) | 
| **AR glasses** | Not enough data | 9.7 (5 reviews) | 
| **Tablets** | Not enough data | 10.0 (5 reviews) | 

#### Content

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Guided content** | Not enough data | 10.0 (5 reviews) | 
| **Content management** | Not enough data | 10.0 (5 reviews) | 
| **AR annotations** | Not enough data | 9.7 (5 reviews) | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 26 |

#### Administration

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Access Control** | Not enough data | Feature Not Available | 
| **Web Page Navigation** | Not enough data | Feature Not Available | 
| **Real Time Assistance** | Not enough data | 9.4 (24 reviews) | 

#### Security

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Data Security** | Not enough data | 9.3 (23 reviews) | 
| **Data Masking** | Not enough data | Feature Not Available | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Generative AI

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Remote Video Support

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Remote Support - Remote Video Support

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Video Control** | Not enough data | Not enough data | 
| **Live Feed** | Not enough data | Not enough data | 
| **Video Interaction** | Not enough data | Not enough data | 

#### Content - Remote Video Support

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Content Management** | Not enough data | Not enough data | 
| **Instruction** | Not enough data | Not enough data | 

#### Platform - Remote Video Support

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Omni-channel** | Not enough data | Not enough data | 
| **Self-Service** | Not enough data | Not enough data | 
| **Usability** | Not enough data | Not enough data | 

### AI Governance Tools

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### AI Compliance

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Regulatory Reporting** | Not enough data | Not enough data | 
| **Automated Compliance** | Not enough data | Not enough data | 
| **Audit Trails** | Not enough data | Not enough data | 

#### Risk Management & Monitoring

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **AI Risk Management** | Not enough data | Not enough data | 
| **Real-time Monitoring** | Not enough data | Not enough data | 

#### AI Lifecycle Management

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Lifecycle Automation** | Not enough data | Not enough data | 

#### Access Control and Security

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Pole-based Access Control (RBAC)** | Not enough data | Not enough data | 

#### Collaboration and Communication 

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Model Sharing and Reuse** | Not enough data | Not enough data | 

#### Agentic AI - AI Governance Tools

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Non-Human Identity Management (NHIM) Solutions

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Lifecycle & Provisioning - Non-Human Identity Management (NHIM) Solutions

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Credential Rotation & Revocation** | Not enough data | Not enough data | 
| **Automated Registration & Provisioning** | Not enough data | Not enough data | 
| **De-Provisioning & Retirement** | Not enough data | Not enough data | 

#### Access, Authentication & Authorization - Non-Human Identity Management (NHIM) Solutions

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Fine-Grained Access Control** | Not enough data | Not enough data | 
| **Machine-Native Authentication Methods** | Not enough data | Not enough data | 
| **Contextual / Just-In-Time Access** | Not enough data | Not enough data | 

#### Visibility, Governance & Compliance - Non-Human Identity Management (NHIM) Solutions

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Policy Enforcement & Governance** | Not enough data | Not enough data | 
| **Audit Logging & Activity Monitoring** | Not enough data | Not enough data | 
| **Integration with IAM/Cloud/DevOps Ecosystem** | Not enough data | Not enough data | 
| **Discovery & Inventory of Non-Human Ids** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### System Control

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | 8.6/10 | 1264 |
| **TeamViewer** | 8.8/10 | 36 |

#### Platform - Mobile Device Management (MDM)

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Regulation Compliant** | 8.8 (1070 reviews) | 8.7 (29 reviews) | 

#### Operating System

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Multi-Systems Support** | 9.0 (1133 reviews) | 9.4 (33 reviews) | 
| **Apple Support** | 8.7 (1145 reviews) | 9.1 (29 reviews) | 
| **Android Support** | 8.2 (988 reviews) | 8.8 (32 reviews) | 

#### Management

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Applicatons Management** | 8.5 (1121 reviews) | 8.8 (30 reviews) | 
| **Applications Consolidation** | 8.3 (1051 reviews) | 8.5 (30 reviews) | 
| **Whitelist** | Feature Not Available | 8.9 (28 reviews) | 
| **Blacklist** | Feature Not Available | 8.5 (28 reviews) | 
| **Usage Information** | 8.4 (1052 reviews) | 8.8 (30 reviews) | 

#### Security

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Remote Wipe** | 8.8 (1088 reviews) | 8.7 (29 reviews) | 
| **Security** | Feature Not Available | 8.9 (32 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 9.2 (6 reviews) | 
| **Multi-step Planning** | Feature Not Available | 8.9 (6 reviews) | 
| **Cross-system Integration** | Feature Not Available | 9.4 (6 reviews) | 
| **Adaptive Learning** | Feature Not Available | 8.9 (6 reviews) | 
| **Natural Language Interaction** | Feature Not Available | 8.3 (6 reviews) | 
| **Proactive Assistance** | Feature Not Available | 8.6 (6 reviews) | 
| **Decision Making** | Feature Not Available | 8.3 (6 reviews) | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **TeamViewer** | 9.2/10 | 23 |

#### Analysis

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Threat Detection** | Not enough data | 8.9 (18 reviews) | 

#### Platform

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Unified Communications Platform** | Not enough data | 9.3 (20 reviews) | 
| **Remote Access** | Not enough data | 9.1 (19 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 9.1 (17 reviews) | 
| **Asset Tracking** | Not enough data | 8.8 (17 reviews) | 
| **IT Knowledge Management** | Not enough data | 9.5 (18 reviews) | 

#### Security

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Endpoint Protection** | Not enough data | 9.2 (17 reviews) | 
| **Patch Management** | Not enough data | 9.4 (16 reviews) | 
| **Disaster Recovery** | Not enough data | 9.2 (15 reviews) | 
| **Service Management** | Not enough data | 9.7 (15 reviews) | 
| **Workflow Management** | Not enough data | 9.1 (15 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Security Compliance

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Generative AI - Security Compliance

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Predictive Risk** | Feature Not Available | Not enough data | 
| **Automated Documentation** | Feature Not Available | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **JumpCloud** | N/A | N/A |
| **TeamViewer** | 8.8/10 | 1752 |

#### Administration

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Usage Information** | Not enough data | 8.8 (1394 reviews) | 
| **Integrations** | Not enough data | 8.7 (1310 reviews) | 
| **Diagnostics** | Not enough data | 8.6 (1304 reviews) | 
| **Session Recording** | Not enough data | 8.6 (1288 reviews) | 
| **Session Transfer** | Not enough data | 8.7 (1319 reviews) | 
| **Unattended Access** | Not enough data | 8.7 (1398 reviews) | 
| **File Sharing** | Not enough data | 8.9 (1465 reviews) | 

#### Platform

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Cross-Platform Access** | Not enough data | 8.9 (1414 reviews) | 
| **Mobile Device Access** | Not enough data | 8.7 (1368 reviews) | 
| **Applications Management** | Not enough data | 8.7 (1330 reviews) | 
| **Remote Device Control** | Not enough data | 9.1 (1513 reviews) | 

#### Security

| Feature | JumpCloud | TeamViewer | 
|---|---|---|
| **Remote Wipe** | Not enough data | 8.7 (1191 reviews) | 
| **Device Management** | Not enough data | 8.8 (1338 reviews) | 
| **Device Enrollment** | Not enough data | 8.7 (1280 reviews) | 

---
## Categories
**Shared Categories (3):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Remote Support Software](https://www.g2.com/categories/remote-support), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm)

**Unique to JumpCloud (10):** [Security Compliance Software](https://www.g2.com/categories/security-compliance), [Password Policy Enforcement Software](https://www.g2.com/categories/password-policy-enforcement), [Cloud Directory Services](https://www.g2.com/categories/cloud-directory-services), [SaaS Spend Management Software](https://www.g2.com/categories/saas-spend-management), [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam), [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam), [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools), [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso), [Non-Human Identity Management (NHIM) Solutions](https://www.g2.com/categories/non-human-identity-management-nhim-solutions), [ AI Governance Tools](https://www.g2.com/categories/ai-governance-tools)

**Unique to TeamViewer (15):** [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Patch Management Software](https://www.g2.com/categories/patch-management), [SAP Store Software](https://www.g2.com/categories/sap-store), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Remote Video Support Software](https://www.g2.com/categories/remote-video-support)


---
## Reviewer Demographics

### By Company Size

| Segment | JumpCloud | TeamViewer | 
|---|---|---|
| **Small-Business** | 35.5% | 43.1% | 
| **Mid-Market** | 54.2% | 36.0% | 
| **Enterprise** | 10.2% | 20.9% | 

### By Industry

#### JumpCloud

- **Information Technology and Services:** 22.3%
- **Computer Software:** 12.6%
- **Financial Services:** 8.0%
- **Computer & Network Security:** 7.2%
- **Hospital & Health Care:** 2.9%
- **Marketing and Advertising:** 2.6%
- **Non-Profit Organization Management:** 2.1%
- **Education Management:** 1.9%
- **Health, Wellness and Fitness:** 1.5%
- **Management Consulting:** 1.4%
- **Other:** 37.4%

#### TeamViewer

- **Information Technology and Services:** 16.2%
- **Computer Software:** 10.7%
- **Marketing and Advertising:** 4.0%
- **Telecommunications:** 3.0%
- **Computer & Network Security:** 2.9%
- **Consumer Services:** 2.9%
- **Education Management:** 2.3%
- **Financial Services:** 2.3%
- **Automotive:** 2.2%
- **Construction:** 2.2%
- **Other:** 51.3%

---
## Alternatives

### Alternatives to JumpCloud

- [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1229 reviews)
- [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) — 4.5/5 stars (910 reviews)
- [OneLogin](https://www.g2.com/products/onelogin/reviews) — 4.4/5 stars (290 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4308 reviews)
- [1Password](https://www.g2.com/products/1password/reviews) — 4.6/5 stars (1799 reviews)
- [Auth0](https://www.g2.com/products/auth0/reviews) — 4.3/5 stars (270 reviews)
- [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) — 4.5/5 stars (515 reviews)
- [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (382 reviews)
- [BetterCloud](https://www.g2.com/products/bettercloud/reviews) — 4.4/5 stars (482 reviews)
- [Jamf](https://www.g2.com/products/jamf/reviews) — 4.7/5 stars (2128 reviews)

### Alternatives to TeamViewer

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4308 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1160 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (759 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (694 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews) — 4.2/5 stars (213 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (509 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (556 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (207 reviews)

---
## Top Discussions

### JumpCloud

- Title: [What is JumpCloud used for?](https://www.g2.com/discussions/what-is-jumpcloud-used-for) — 6 comments
  > **Top comment:** "JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your..."
- Title: [Do you want a copy?](https://www.g2.com/discussions/do-you-want-a-copy) — 4 comments, 1 upvote
  > **Top comment:** "Jumpcloud has a ton of Policies, but I just checked and I don't see that one. You could push the powershell script with a command. 
With that being said,..."
- Title: [What is JumpCloud used for?](https://www.g2.com/discussions/jumpcloud-what-is-jumpcloud-used-for) — 3 comments, 4 upvotes
  > **Top comment:** "FOR SSO"
- Title: [Can JumpCloud replace Active Directory?](https://www.g2.com/discussions/jumpcloud-can-jumpcloud-replace-active-directory) — 3 comments, 1 upvote
  > **Top comment:** "Yes it can.  We have clients that are very geographically distributed and we use JumpCloud instead of AD for these clients.  "
- Title: [Is JumpCloud secure?](https://www.g2.com/discussions/is-jumpcloud-secure) — 2 comments, 3 upvotes
  > **Top comment:** "yes"

### TeamViewer

- Title: [How would teanviewer connect without a fast internet?](https://www.g2.com/discussions/16222-how-would-teanviewer-connect-without-a-fast-internet) — 9 comments, 1 upvote
  > **Top comment:** "Teamviewer requires good internet connectivity .if the internet connection is low then the session might get terminated"
- Title: [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) — 5 comments, 2 upvotes
  > **Top comment:** "true"
- Title: [What are the features of TeamViewer?](https://www.g2.com/discussions/teamviewer-what-are-the-features-of-teamviewer) — 4 comments
  > **Top comment:** "Its allow us:

Remote Device Control 

Cross platform access - PC to PC , Mobile to PC, PC to mobile, and mobile to mobile from mobile devices we can..."
- Title: [Somewhat expensive licenses?](https://www.g2.com/discussions/licencias-algo-costosas) — 4 comments, 1 upvote
  > **Top comment:** "You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used..."
- Title: [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) — 4 comments, 2 upvotes
  > **Top comment:** "One computer can remote into multiple clients successively, not multiple computers at the same time."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jumpcloud-vs-teamviewer)