Compare JumpCloud and Symantec IGA 
At a Glance
Market Segments
Mid-Market (54.0% of reviews)
Enterprise (60.0% of reviews)
Entry-Level Pricing
$3.00 1 User Per Month
No pricing available
JumpCloud
Star Rating
(3,937)4.5 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSymantec IGA
Star Rating
(16)3.5 out of 5
Market Segments
Enterprise (60.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Symantec IGASummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JumpCloud excels in user experience, with many praising its intuitive interface and ease of use. Users highlight how it simplifies managing user access and authentication, making administration smooth across various platforms like Windows, macOS, and Linux.
- According to verified reviews, JumpCloud's implementation process is notably quick and user-friendly. Recent users appreciate the intuitive onboarding wizard, which helps streamline the setup of identity and access management, reducing operational complexity significantly.
- Users say that JumpCloud provides robust support, with many noting the quality of assistance received. Reviewers mention that the platform acts as a reliable partner in business, enhancing their overall experience with timely and effective support.
- Reviewers mention that while Symantec IGA offers strong identity management and access governance capabilities, it faces challenges in user experience. Some users find it less intuitive compared to JumpCloud, which can lead to a steeper learning curve for new users.
- G2 reviewers highlight that Symantec IGA is customizable and scalable, making it suitable for enterprise environments. Users appreciate its secure and reliable nature, with various connectors for servers and endpoints, although they note that it may not be as user-friendly as JumpCloud.
- According to recent feedback, while Symantec IGA has solid features for access management, it struggles with ease of setup and administration compared to JumpCloud. Users have reported that the setup process can be cumbersome, which may hinder quick deployment in fast-paced environments.
Pricing
Entry-Level Pricing
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Symantec IGA
No pricing availableFree Trial
JumpCloud
Free Trial is available
Symantec IGA
No trial information availableRatings
Meets Requirements
8.8
3,156
7.7
14
Ease of Use
9.0
3,189
7.7
14
Ease of Setup
8.8
2,948
5.7
10
Ease of Admin
9.0
2,722
6.7
10
Quality of Support
8.8
2,881
6.3
13
Has the product been a good partner in doing business?
9.0
2,584
7.8
9
Product Direction (% positive)
9.3
3,056
4.6
15
Features by Category
Authentication Options
9.1
1437
Not enough data
8.9
1376
Not enough data
9.1
1394
Not enough data
9.0
1356
Not enough data
8.9
1278
Not enough data
8.8
1203
Not enough data
Access Control Types
8.9
1307
Not enough data
8.9
1268
Not enough data
8.6
1240
Not enough data
8.4
1050
Not enough data
8.4
1115
Not enough data
Administration
8.8
1161
Not enough data
9.2
1331
Not enough data
9.1
1377
Not enough data
8.7
1328
Not enough data
8.8
1315
Not enough data
Platform
9.1
1317
Not enough data
8.8
1082
Not enough data
9.0
1228
Not enough data
8.5
1057
Not enough data
8.2
1231
Not enough data
8.4
1179
Not enough data
8.5
1117
Not enough data
User on/off Boarding
8.6
633
7.0
10
|
Verified
8.6
732
|
Verified
7.5
10
|
Verified
8.8
797
|
Verified
7.1
11
|
Verified
8.9
757
|
Verified
7.8
10
|
Verified
9.0
735
|
Verified
7.3
10
|
Verified
8.2
571
7.0
9
|
Verified
User Maintenance
8.9
790
|
Verified
7.4
11
|
Verified
8.6
725
|
Verified
6.1
9
|
Verified
8.5
647
|
Verified
7.0
10
Governance
8.0
579
6.2
7
8.3
636
|
Verified
7.5
8
|
Verified
Administration
8.1
751
|
Verified
7.4
9
|
Verified
7.4
577
6.7
6
|
Verified
8.6
759
|
Verified
7.1
11
|
Verified
8.3
623
|
Verified
7.5
8
|
Verified
Tracking
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Not enough data
Management
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Not enough data
Insights
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Not enough data
Agentic AI - SaaS Spend Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access Control
8.8
1347
Not enough data
8.9
1317
Not enough data
8.5
1248
Not enough data
8.3
1070
Not enough data
Administration
8.7
1216
Not enough data
8.7
1338
Not enough data
8.5
1129
Not enough data
8.5
1279
Not enough data
Functionality
9.0
1321
Not enough data
9.1
1308
Not enough data
8.9
1239
Not enough data
Scope
Feature Not Available
Not enough data
9.1
368
Not enough data
Security
8.5
360
Not enough data
Feature Not Available
Not enough data
8.7
347
Not enough data
Management
9.1
356
Not enough data
8.9
351
Not enough data
8.9
356
Not enough data
8.7
344
Not enough data
8.1
327
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Self-Service Password Reset (SSPR) ToolsHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
578
Not enough data
Feature Not Available
Not enough data
8.8
532
Not enough data
8.8
528
Not enough data
9.2
565
Not enough data
8.7
511
Not enough data
Functionality
9.2
551
Not enough data
9.2
546
Not enough data
8.6
469
Not enough data
8.6
437
Not enough data
9.1
536
Not enough data
9.0
528
Not enough data
8.7
489
Not enough data
8.3
81
Not enough data
8.9
474
Not enough data
8.7
441
Not enough data
Monitoring
8.7
515
Not enough data
8.6
534
Not enough data
Feature Not Available
Not enough data
Reporting
8.6
515
Not enough data
8.5
518
Not enough data
Functionality
8.8
906
Not enough data
8.8
939
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
1045
Not enough data
9.2
1067
Not enough data
8.7
1022
Not enough data
8.8
994
Not enough data
Feature Not Available
Not enough data
Compliance
8.7
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customer Identity and Access Management (CIAM)Hide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
1403
Not enough data
8.4
1201
Not enough data
9.1
1356
Not enough data
9.0
1350
Not enough data
9.2
1386
Not enough data
9.1
1344
Not enough data
Type
8.2
1061
Not enough data
9.0
1363
Not enough data
Reporting
8.4
1251
Not enough data
8.4
1287
Not enough data
8.5
161
Not enough data
8.4
162
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.8
156
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.6
164
Not enough data
8.7
158
Not enough data
Generative AI - Identity and Access Management (IAM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.5
583
Not enough data
8.1
561
Not enough data
8.0
540
Not enough data
8.3
573
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Maintenance
8.8
585
Not enough data
7.8
516
Not enough data
Communication
7.9
519
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.8
558
Not enough data
8.8
550
Not enough data
Device Support
Feature Not Available
Not enough data
8.9
566
Not enough data
8.9
563
Not enough data
Performance
8.5
568
Not enough data
Platform - Mobile Device Management (MDM)
8.8
1071
Not enough data
Operating System
9.0
1132
Not enough data
8.7
1145
Not enough data
8.2
990
Not enough data
Management
8.5
1121
Not enough data
8.3
1054
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1053
Not enough data
Security
8.8
1088
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Device Management (MDM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI - Security Compliance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
JumpCloud and Symantec IGA are categorized as Identity and Access Management (IAM) and User Provisioning and Governance Tools
Unique Categories
Symantec IGA is categorized as Customer Identity and Access Management (CIAM) and Self-Service Password Reset (SSPR) Tools
Reviews
Reviewers' Company Size
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Symantec IGA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.4%
Computer Software
12.6%
Financial Services
8.0%
Computer & Network Security
7.3%
Hospital & Health Care
2.8%
Other
47.0%
Information Technology and Services
26.7%
Financial Services
20.0%
Insurance
13.3%
Transportation/Trucking/Railroad
6.7%
Research
6.7%
Other
26.7%
Alternatives
Discussions
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
Symantec IGA has no discussions with answers
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