Compare JumpCloud and Ping Identity 
At a Glance
Market Segments
Mid-Market (54.0% of reviews)
Enterprise (70.0% of reviews)
Entry-Level Pricing
$3.00 1 User Per Month
$3 Per User Per Month
JumpCloud
Star Rating
(3,936)4.5 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudPing Identity
Star Rating
(106)4.4 out of 5
Market Segments
Enterprise (70.0% of reviews)
Pros & Cons
Entry-Level Pricing
$3 Per User Per Month
Learn more about Ping IdentitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JumpCloud excels in user experience, with many praising its intuitive interface and ease of use. Users highlight how it simplifies managing user access and authentication, making administration smoother across various platforms.
- According to verified reviews, Ping Identity is recognized for its robust identity solutions, with users appreciating its ability to integrate with other vendors and configure applications easily. This flexibility is noted as a significant advantage for enterprises needing tailored solutions.
- Users say that JumpCloud's cloud-native platform unifies identity, access, and device management, which reduces operational complexity. Reviewers specifically mention the ability to manage remote devices from a single interface, supporting Windows, macOS, and Linux seamlessly.
- Reviewers mention that while Ping Identity offers strong authentication features, some users have faced challenges with configuration and setup. However, they commend the product for keeping pace with evolving needs and providing multiple solutions for SaaS.
- G2 reviewers highlight that JumpCloud's recent updates and active user feedback have led to improvements in its product direction, with many users feeling that it effectively meets their requirements for identity management.
- According to user feedback, Ping Identity is appreciated for its strong support and partnership approach, with users noting that the team is responsive and willing to listen to customer needs, which enhances the overall experience for enterprise clients.
Pricing
Entry-Level Pricing
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Ping Identity
Cloud MFA & SSO
$3
Per User Per Month
Ping Identity's IDaaS for IT Departments
- Unlimited multi-factor authentication
- Unlimited single sign-on
- Included contextual capabilities to balance security with convenience
Free Trial
JumpCloud
Free Trial is available
Ping Identity
Free Trial is available
Ratings
Meets Requirements
8.8
3,156
9.0
72
Ease of Use
9.0
3,189
8.7
74
Ease of Setup
8.8
2,948
8.3
49
Ease of Admin
9.0
2,722
8.3
50
Quality of Support
8.8
2,881
8.4
66
Has the product been a good partner in doing business?
9.0
2,584
8.6
48
Product Direction (% positive)
9.3
3,056
8.4
72
Features by Category
Authentication Options
9.1
1437
9.1
35
8.9
1376
9.1
32
9.1
1394
8.9
31
9.0
1356
9.1
33
8.9
1278
9.0
31
8.8
1203
9.4
27
Access Control Types
8.9
1307
8.6
22
8.9
1268
8.9
28
8.6
1240
8.7
25
8.4
1050
8.5
17
8.4
1115
9.0
17
Administration
8.8
1161
8.9
29
9.2
1331
8.7
21
9.1
1377
8.2
28
8.7
1328
8.5
31
8.8
1315
8.1
15
Platform
9.1
1317
9.4
27
8.8
1082
8.8
25
9.0
1228
8.8
31
8.5
1057
8.6
25
8.2
1231
7.3
22
8.4
1179
8.1
27
8.5
1117
8.8
23
User on/off Boarding
8.6
633
Not enough data
8.6
732
|
Verified
Not enough data
8.8
797
|
Verified
Not enough data
8.9
757
|
Verified
Not enough data
9.0
735
|
Verified
Not enough data
8.2
571
Not enough data
User Maintenance
8.9
790
|
Verified
Not enough data
8.6
725
|
Verified
Not enough data
8.5
647
|
Verified
Not enough data
Governance
8.0
579
Not enough data
8.3
636
|
Verified
Not enough data
Administration
8.1
751
|
Verified
Not enough data
7.4
577
Not enough data
8.6
759
|
Verified
Not enough data
8.3
623
|
Verified
Not enough data
Authentication type
Not enough data
8.5
8
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
9.1
13
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
8.7
14
|
Verified
Not enough data
8.3
8
|
Verified
Functionality
Not enough data
7.7
10
Not enough data
Not enough data
Implementation
Not enough data
7.8
16
|
Verified
Not enough data
7.2
10
|
Verified
Not enough data
7.9
11
Tracking
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Not enough data
Management
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Not enough data
Insights
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Not enough data
Agentic AI - SaaS Spend Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access Control
8.8
1347
Not enough data
8.9
1317
Not enough data
8.5
1248
Not enough data
8.3
1070
Not enough data
Administration
8.7
1216
Not enough data
8.7
1338
Not enough data
8.5
1129
Not enough data
8.5
1279
Not enough data
Functionality
9.0
1321
Not enough data
9.1
1308
Not enough data
8.9
1239
Not enough data
Scope
Feature Not Available
Not enough data
9.1
368
Not enough data
Security
8.5
360
Not enough data
Feature Not Available
Not enough data
8.7
347
Not enough data
Management
9.1
356
Not enough data
8.9
351
Not enough data
8.9
356
Not enough data
8.7
344
Not enough data
8.1
327
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
578
Not enough data
Feature Not Available
Not enough data
8.8
532
Not enough data
8.8
528
Not enough data
9.2
565
Not enough data
8.7
511
Not enough data
Functionality
9.2
551
Not enough data
9.2
546
Not enough data
8.6
469
Not enough data
8.6
437
Not enough data
9.1
536
Not enough data
9.0
528
Not enough data
8.7
489
Not enough data
8.3
81
Not enough data
8.9
474
Not enough data
8.7
441
Not enough data
Monitoring
8.7
515
Not enough data
8.6
534
Not enough data
Feature Not Available
Not enough data
Reporting
8.6
515
Not enough data
8.5
518
Not enough data
Functionality
8.8
906
Not enough data
8.8
939
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
1045
Not enough data
9.2
1067
Not enough data
8.7
1022
Not enough data
8.8
994
Not enough data
Feature Not Available
Not enough data
Compliance
8.7
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
Not enough data
8.6
7
|
Verified
Not enough data
9.3
7
|
Verified
Not enough data
8.8
7
|
Verified
Not enough data
8.6
7
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
1403
7.5
10
8.4
1201
8.3
8
9.1
1356
8.8
14
9.0
1350
8.2
15
9.2
1386
8.8
17
9.1
1344
8.3
16
Type
8.2
1061
9.1
11
9.0
1363
8.1
16
Reporting
8.4
1251
8.3
12
8.4
1287
7.4
14
8.5
161
Not enough data
8.4
162
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.8
156
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.6
164
Not enough data
8.7
158
Not enough data
Generative AI - Identity and Access Management (IAM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.5
583
Not enough data
8.1
561
Not enough data
8.0
540
Not enough data
8.3
573
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Maintenance
8.8
585
Not enough data
7.8
516
Not enough data
Communication
7.9
519
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.8
558
Not enough data
8.8
550
Not enough data
Device Support
Feature Not Available
Not enough data
8.9
566
Not enough data
8.9
563
Not enough data
Performance
8.5
568
Not enough data
Platform - Mobile Device Management (MDM)
8.8
1071
Not enough data
Operating System
9.0
1132
Not enough data
8.7
1145
Not enough data
8.2
990
Not enough data
Management
8.5
1121
Not enough data
8.3
1054
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1053
Not enough data
Security
8.8
1088
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Device Management (MDM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI - Security Compliance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
JumpCloud and Ping Identity are categorized as Privileged Access Management (PAM), Identity and Access Management (IAM), and Single Sign-On (SSO)
Unique Categories
Ping Identity is categorized as Customer Identity and Access Management (CIAM), Passwordless Authentication, Multi-Factor Authentication (MFA), and Risk-Based Authentication (RBA)
Reviews
Reviewers' Company Size
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ping Identity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.4%
Computer Software
12.6%
Financial Services
8.0%
Computer & Network Security
7.3%
Hospital & Health Care
2.8%
Other
47.0%
Information Technology and Services
15.0%
Computer Software
10.0%
Hospital & Health Care
8.0%
Insurance
8.0%
Financial Services
6.0%
Other
53.0%
Discussions
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
Ping Identity has no discussions with answers
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