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# JumpCloud vs Ping Identity Comparison - What are their main differences?

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Pricing

**JumpCloud**
Free Trial

**$3.00** Per User Per Month · Cloud Directory

**$11.00** Per User Per Month · Device Management

**$13.00** Per User Per Month · SSO

**$15.00** Per User Per Month · Core Directory

**$22.00** Per User Per Month · Platform

**$27.00** Per User Per Month · Platform Prime

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**Ping Identity**
Free Trial

**Contact Vendor for Pricing** Flat Rate Per Month · Basic

**Pricing Insights**
from reviews

Perceived Cost

**JumpCloud**
$$$$$

**Ping Identity**
$$$$$

Average Discount

**JumpCloud**
13%

**Ping Identity**
17%4% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**JumpCloud** 6 months
Based on 100 responses

**Ping Identity** 6 months
Based on 100 responses

Return on Investment

**JumpCloud** 6 months
Based on 100 responses

**Ping Identity** 6 months
Based on 100 responses

 ![JumpCloud](https://images.g2crowd.com/uploads/product/hd_favicon/fa23ee0364cbcc0d2ea2729498b45992/jumpcloud.svg "JumpCloud")

 ![Ping Identity](https://images.g2crowd.com/uploads/product/hd_favicon/084ea22e3216e56618026da090f9b785/ping-identity.svg "Ping Identity")

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**Pros & Cons**
from reviews

**JumpCloud**

Ease of Use (881)

Device Management (664)

Missing Features (382)

Improvement Needed (301)

**Ping Identity**

Adaptability (1)

Administration Management (1)

Authentication Issues (1)

Complex Administration (1)

Integrations

**JumpCloud**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aa32fa23598dc6c153bb17435c1c1d13/activedirectory-domain-controller-for-windows-2016.png "Product Avatar Image")

ActiveDirectory Domain...

](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4779cfb4c2599a3c393d0760d3fdb570/0673e7c9-1380-4a47-bc24-e35226c43662.png "Product Avatar Image")

Activepieces

](https://www.g2.com/products/activepieces/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f32312ab58fff0da8324cf2f23238814/adaptive-from-workday.png "Product Avatar Image")

Adaptive from Workday

](https://www.g2.com/products/adaptive-from-workday/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-ec2.jpg "Product Avatar Image")

Amazon EC2

](https://www.g2.com/products/amazon-ec2/reviews)[
View all
](https://www.g2.com/products/jumpcloud/integrations)

**Ping Identity**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_93eea1701217a4cceb56338f3be2cc1f/idira-identity-security-platform%282%29.png "Product Avatar Image")

Idira Identity Security...

](https://www.g2.com/products/idira-identity-security-platform/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_667a7272aeb2921548669c734ff3442b/namely.png "Product Avatar Image")

Namely

](https://www.g2.com/products/namely/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d7022261bccb832de5f591c6138a45c9/oracle-human-resources-foundation.png "Product Avatar Image")

Oracle HCM Cloud

](https://www.g2.com/products/oracle-human-resources-foundation/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b47da3fc79628645cfdc2b80c11d65b4/orangehrm.png "Product Avatar Image")

OrangeHRM

](https://www.g2.com/products/orangehrm/reviews)[
View all
](https://www.g2.com/products/ping-identity/integrations)

Screenshots

**JumpCloud**
 ![JumpCloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1454133/Devices-MDM-WindowsMDMOverview.png)

**Ping Identity**
 ![Ping Identity screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/116933/Screen-Shot-2019-09-18-at-2.42.02-PM.png)

**Ratings**
from reviews

Meets Requirements

**JumpCloud**

**8.8** /10

Based on 3,320 responses

**Ping Identity**

**8.8** /10

Based on 121 responses

Ease of Use

**JumpCloud**

**9.0** /10

Based on 3,358 responses

**Ping Identity**

**8.5** /10

Based on 126 responses

Ease of Setup

**JumpCloud**

**8.8** /10

Based on 3,110 responses

**Ping Identity**

**8.1** /10

Based on 96 responses

Ease of Admin

**JumpCloud**

**9.0** /10

Based on 2,820 responses

**Ping Identity**

**8.1** /10

Based on 80 responses

Quality of Support

**JumpCloud**

**8.8** /10

Based on 3,031 responses

**Ping Identity**

**8.1** /10

Based on 115 responses

Has the product been a good partner in doing business?

**JumpCloud**

**9.0** /10

Based on 2,677 responses

**Ping Identity**

**8.5** /10

Based on 81 responses

Product Direction (% positive)

**JumpCloud**

**9.3** /10

Based on 3,190 responses

**Ping Identity**

**8.4** /10

Based on 109 responses

**Features**
ratings from reviews

Single Sign-On (SSO)

**9.0** /10

Based on 1,595 responses

**8.9** /10

Based on 82 responses

Identity and Access Management (IAM)

**8.8** /10

Based on 1,566 responses

**8.4** /10

Based on 45 responses

User Provisioning and Governance Tools

**8.5** /10

Based on 939 responses

Not enough data

Uncover more feature rated insights from real users to improve your shopping experience.

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Multi-Factor Authentication (MFA)

Not enough data

**8.1** /10

Based on 23 responses

SaaS Spend Management

**8.8** /10

Based on 26 responses

Not enough data

Cloud Directory Services

**8.6** /10

Based on 1,745 responses

Not enough data

Unified Endpoint Management (UEM)

**8.8** /10

Based on 418 responses

Not enough data

Privileged Access Management (PAM)

**8.8** /10

Based on 671 responses

Not enough data

Password Policy Enforcement

**8.8** /10

Based on 1,187 responses

Not enough data

Customer Identity and Access Management (CIAM)

Not enough data

**9.2** /10

Based on 33 responses

Remote Support

**8.5** /10

Based on 676 responses

Not enough data

Mobile Device Management (MDM)

**9.2** /10

Based on 1,285 responses

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
35.0%

Mid-Market(51-1000 emp.)
54.7%

Enterprise(\> 1000 emp.)
10.3%

Small-Business(50 or fewer emp.)
35.0%

Mid-Market(51-1000 emp.)
54.7%

Enterprise(\> 1000 emp.)
10.3%

Small-Business(50 or fewer emp.)
5.4%

Mid-Market(51-1000 emp.)
21.1%

Enterprise(\> 1000 emp.)
73.5%

Small-Business(50 or fewer emp.)
5.4%

Mid-Market(51-1000 emp.)
21.1%

Enterprise(\> 1000 emp.)
73.5%

**Reviewers' Industry**

[![JumpCloud](https://images.g2crowd.com/uploads/product/hd_favicon/fa23ee0364cbcc0d2ea2729498b45992/jumpcloud.svg "JumpCloud")](https://www.g2.com/products/jumpcloud/reviews)
JumpCloud

Information Technology and Services
22.3%

Computer Software
12.8%

Financial Services
8.0%

Computer & Network Security
7.1%

Hospital & Health Care
2.8%

Other
47.0%

[![Ping Identity](https://images.g2crowd.com/uploads/product/hd_favicon/084ea22e3216e56618026da090f9b785/ping-identity.svg "Ping Identity")](https://www.g2.com/products/ping-identity/reviews)
Ping Identity

Information Technology and Services
10.4%

Financial Services
9.7%

Banking
8.4%

Hospital & Health Care
7.1%

Insurance
6.5%

Other
57.8%

Alternatives

**JumpCloud Alternatives**

 ![Rippling](https://images.g2crowd.com/uploads/product/hd_favicon/49f7d8e6cbfe097f90afa19d824891bc/rippling.svg "Rippling")

[
Rippling
](/products/rippling/reviews)

 ![Okta](https://images.g2crowd.com/uploads/product/hd_favicon/fc3b8f792177eb1565971fd0bb450896/okta.svg "Okta")

[
Okta
](/products/okta/reviews)

 ![Microsoft Entra ID](https://images.g2crowd.com/uploads/product/hd_favicon/a8a99a96fda235658139f710592f8a53/microsoft-entra-id.svg "Microsoft Entra ID")

[
Microsoft Entra ID
](/products/microsoft-entra-id/reviews)

 ![OneLogin](https://images.g2crowd.com/uploads/product/hd_favicon/1487565710/onelogin.svg "OneLogin")

[
OneLogin
](/products/onelogin/reviews)

**Ping Identity Alternatives**

 ![Microsoft Entra ID](https://images.g2crowd.com/uploads/product/hd_favicon/a8a99a96fda235658139f710592f8a53/microsoft-entra-id.svg "Microsoft Entra ID")

[
Microsoft Entra ID
](/products/microsoft-entra-id/reviews)

 ![Cisco Duo](https://images.g2crowd.com/uploads/product/hd_favicon/0c4cbb48b5fd0e4e0c50c0a558e4898e/cisco-duo.svg "Cisco Duo")

[
Cisco Duo
](/products/cisco-duo/reviews)

 ![Auth0](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f2737a65f0dea813b21792c5eaee8699/auth0.png "Auth0")

[
Auth0
](/products/auth0/reviews)

 ![OneLogin](https://images.g2crowd.com/uploads/product/hd_favicon/1487565710/onelogin.svg "OneLogin")

[
OneLogin
](/products/onelogin/reviews)

## JumpCloud vs Ping Identity FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Ping Identity vs JumpCloud?

JumpCloud is favored for ease of use and administration, while Ping Identity is recognized for its enterprise-grade flexibility and security features.

| [Ping Identity](https://www.g2.com/products/ping-identity/reviews) | [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) |
| --- | --- |
| 4.4/5 (127 reviews) | 4.5/5 (4064 reviews) |
| Enterprise | Mid-Market |
| 8.4 | 8.8 |
| 8.5 | 8.8 |
| Enterprise flexibility and security | Ease of use and centralized management |

### How do the pricing models of Ping Identity and JumpCloud compare?

JumpCloud is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Ping Identity.

- **Ping Identity:** Reviewers note that everything is sold separately and mention pricing as a downside, especially for those seeking a bundled solution.
- **JumpCloud:** Recent reviews highlight that while pricing can increase as more features are added, the platform is considered a strong value due to its consolidation of multiple IT functions.
- **Switching reasons:** Reviewers cite JumpCloud as a replacement for Microsoft AD, LDAP, and in some cases Okta, due to its all-in-one approach and value proposition.

### What are the best alternatives to Ping Identity and JumpCloud?

The top three alternatives to Ping Identity and JumpCloud are Okta, Microsoft Entra ID, and Cisco Duo.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Ping Identity](https://www.g2.com/products/ping-identity/reviews) | 4.4/5 (127 reviews) | Enterprise | Reviewers mention everything is sold separately | Enterprise flexibility and security |
| [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) | 4.5/5 (4064 reviews) | Mid-Market | Strong value for consolidated IT functions | Ease of use and centralized management |
| [Okta](https://www.g2.com/products/okta/reviews) | 4.5/5 (1373 reviews) | Mid-Market | — | Broad integrations and SSO capabilities |
| [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) | 4.5/5 (912 reviews) | Mid-Market | — | Integration with Microsoft ecosystem |
| [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) | 4.5/5 (520 reviews) | Mid-Market | — | Strong multi-factor authentication |

### Which Identity and Access Management (IAM) features should I prioritize when comparing Ping Identity and JumpCloud?

Buyers should prioritize Security, Ease of Use, Integrations, Centralized Management, and Advanced Security Features when comparing Ping Identity and JumpCloud.

- **Security:** Ping Identity (518 all-time mentions for Security), JumpCloud (518 all-time mentions for Security)
- **Ease of Use:** Ping Identity (8.7), JumpCloud (9.0), with 880 all-time mentions for JumpCloud
- **Integrations:** Ping Identity (1 all-time mention), JumpCloud (482 all-time mentions)
- **Centralized Management:** JumpCloud (303 all-time mentions), Ping Identity (1 all-time mention)
- **Advanced Security Features:** Ping Identity offers AI‑Driven Access Anomaly Detection, Automated Policy Tuning, and Predictive Role Recommendations, which are not listed for JumpCloud

### What are the pros and cons of Ping Identity vs JumpCloud?

JumpCloud's headline strength is ease of use and centralized management, while Ping Identity stands out for enterprise flexibility and advanced security features.

- **Ping Identity strengths:** Enterprise flexibility and security (recent reviews), strong authentication and identity-management capabilities, adaptability, and customizability.
- **Ping Identity trade-offs:** Complex setup and administration, everything sold separately, and some reviewers cite confusing interface and integration difficulty.
- **JumpCloud strengths:** Ease of use (880 all-time mentions), device management (587), security (518), integrations (482), centralized management (303), and easy setup (289).
- **JumpCloud trade-offs:** Missing features (382 all-time mentions), improvement needed (300), and some reviewers note the UI could be more intuitive and pricing can increase with added features.

### Is Ping Identity or JumpCloud better for small businesses?

JumpCloud is the better fit for small businesses, supported by its largest segment and reviewer sentiment.

- **Ping Identity:** Largest segment is Enterprise; reviewers highlight its fit for large, complex environments.
- **JumpCloud:** Largest segment is Mid-Market, with many recent reviews from small and mid-sized businesses praising its ease of use, centralized management, and suitability for organizations without dedicated IT staff.

### Which Identity and Access Management (IAM) platform has better integrations?

JumpCloud is favored by reviewers for integrations, with significantly more integration mentions than Ping Identity.

- **Ping Identity:** Integrations mentioned include PingID (26 all-time mentions), PingFederate (19), and PingAccess (2).
- **JumpCloud:** Integrations mentioned include Google Workspace (152 all-time mentions), Box (70), and Okta (70).

### How do Ping Identity and JumpCloud compare on customer support?

JumpCloud and Ping Identity are rated in near-parity for Quality of Support, with JumpCloud at 8.8 and Ping Identity at 8.5.

- **Ping Identity:** Reviewers describe responsive and knowledgeable support, with several citing productive relationships and prompt assistance during implementation and troubleshooting.
- **JumpCloud:** Reviewers highlight fast, effective support, real-time assistance, and consistent responsiveness, with many noting the value of dedicated technical account managers and ongoing feature updates based on customer feedback.

### Which is easier to implement, Ping Identity or JumpCloud?

JumpCloud scores higher on Ease of Setup (8.8 vs. 8.4), with reviewers consistently describing a smoother implementation experience.

- **Ping Identity:** Reviewers note a learning curve and complex setup for advanced features, especially in enterprise environments, but also mention strong support during implementation.
- **JumpCloud:** Reviewers frequently cite easy initial setup, intuitive onboarding, and minimal administrative overhead, particularly for small and mid-sized organizations.

### Which product has better Security?

JumpCloud and Ping Identity are both highly rated for Security, with JumpCloud having a higher all-time mention count and Ping Identity offering advanced security features.

- **Ping Identity:** Security is a top-cited strength in recent reviews, with advanced features such as AI‑Driven Access Anomaly Detection, Automated Policy Tuning, and Predictive Role Recommendations; 518 all-time mentions for Security.
- **JumpCloud:** Security is cited in 518 all-time reviews, with reviewers praising its strong MFA, access controls, and centralized security management.