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At a Glance
Market Segments
Mid-Market (53.3% of reviews)
Enterprise (70.0% of reviews)
Entry-Level Pricing
$3.00 1 User Per Month
$3 Per User Per Month
JumpCloud
Star Rating
(3,735)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudPing Identity
Star Rating
(106)4.4 out of 5
Market Segments
Enterprise (70.0% of reviews)
Pros & Cons
Entry-Level Pricing
$3 Per User Per Month
Learn more about Ping IdentitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Ping Identity excels in its "Multi-Factor Authentication" capabilities, with a score of 8.9, while JumpCloud shines with a higher score of 9.1, indicating a more robust user experience in this area.
- Reviewers mention that JumpCloud's "Ease of Use" is rated at 9.0, slightly higher than Ping Identity's 8.7, suggesting that users find JumpCloud's interface more intuitive and user-friendly.
- G2 users highlight that Ping Identity's "Federation/SAML support (sp)" is rated at 9.4, outperforming JumpCloud's 8.8, which indicates a stronger capability for service provider support in Ping Identity.
- Users on G2 report that JumpCloud's "Self-Service Password Administration" feature scores 8.8, compared to Ping Identity's 8.1, suggesting that JumpCloud offers a more efficient self-service experience for password management.
- Reviewers mention that Ping Identity's "Quality of Support" is rated at 8.4, while JumpCloud's support quality is rated higher at 8.8, indicating that users feel more satisfied with the support they receive from JumpCloud.
- Users say that JumpCloud's "Automated Provisioning" feature scores 8.8, which is on par with Ping Identity's score, but reviewers note that JumpCloud's implementation is often perceived as more seamless and efficient.
Pricing
Entry-Level Pricing
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Ping Identity
Cloud MFA & SSO
$3
Per User Per Month
Ping Identity's IDaaS for IT Departments
- Unlimited multi-factor authentication
- Unlimited single sign-on
- Included contextual capabilities to balance security with convenience
Free Trial
JumpCloud
Free Trial is available
Ping Identity
Free Trial is available
Ratings
Meets Requirements
8.8
3,055
9.0
72
Ease of Use
9.0
3,086
8.7
74
Ease of Setup
8.8
2,846
8.3
49
Ease of Admin
9.0
2,666
8.3
50
Quality of Support
8.8
2,787
8.4
66
Has the product been a good partner in doing business?
9.0
2,530
8.6
48
Product Direction (% positive)
9.3
2,959
8.4
72
Features by Category
Authentication Options
9.1
1419
9.1
35
8.9
1367
9.1
32
9.1
1378
8.9
31
9.0
1349
9.1
33
8.9
1270
9.0
31
8.8
1199
9.4
27
Access Control Types
8.9
1293
8.6
22
8.9
1265
8.9
28
8.6
1230
8.7
25
8.4
1050
8.5
17
8.4
1112
9.0
17
Administration
8.8
1156
8.9
29
9.2
1321
8.7
21
9.1
1362
8.2
28
8.7
1324
8.5
31
8.8
1309
8.1
15
Platform
9.1
1307
9.4
27
8.8
1081
8.8
25
9.0
1229
8.8
31
8.5
1055
8.6
25
8.2
1226
7.3
22
8.4
1176
8.1
27
8.5
1117
8.8
23
User on/off Boarding
8.6
632
Not enough data
8.6
729
|
Verified
Not enough data
8.8
795
|
Verified
Not enough data
8.9
748
|
Verified
Not enough data
9.0
730
|
Verified
Not enough data
8.2
570
Not enough data
User Maintenance
8.9
787
|
Verified
Not enough data
8.5
724
|
Verified
Not enough data
8.5
646
|
Verified
Not enough data
Governance
8.0
578
Not enough data
8.3
633
|
Verified
Not enough data
Administration
8.1
747
|
Verified
Not enough data
7.4
576
Not enough data
8.6
756
|
Verified
Not enough data
8.3
621
|
Verified
Not enough data
Authentication type
Not enough data
8.5
8
|
Verified
Not enough data
8.0
5
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
9.1
13
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
8.7
14
|
Verified
Not enough data
8.3
8
|
Verified
Functionality
Not enough data
7.7
10
Not enough data
Not enough data
Implementation
Not enough data
7.8
16
|
Verified
Not enough data
7.2
10
|
Verified
Not enough data
7.9
11
Tracking
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Not enough data
Management
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Not enough data
Insights
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Not enough data
Agentic AI - SaaS Spend Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access Control
8.8
1338
Not enough data
8.9
1310
Not enough data
8.5
1231
Not enough data
8.3
1067
Not enough data
Administration
8.7
1198
Not enough data
8.7
1307
Not enough data
8.4
1108
Not enough data
8.5
1257
Not enough data
Functionality
9.0
1283
Not enough data
9.1
1279
Not enough data
8.9
1236
Not enough data
Scope
Feature Not Available
Not enough data
9.1
361
Not enough data
Security
8.5
361
Not enough data
Feature Not Available
Not enough data
8.7
349
Not enough data
Management
9.1
357
Not enough data
8.9
352
Not enough data
8.9
356
Not enough data
8.7
347
Not enough data
8.1
330
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
577
Not enough data
Feature Not Available
Not enough data
8.8
530
Not enough data
8.8
526
Not enough data
9.1
564
Not enough data
8.7
510
Not enough data
Functionality
9.2
549
Not enough data
9.2
545
Not enough data
8.6
468
Not enough data
8.6
435
Not enough data
9.1
534
Not enough data
9.0
527
Not enough data
8.7
487
Not enough data
8.3
80
Not enough data
8.9
472
Not enough data
8.7
440
Not enough data
Monitoring
8.7
514
Not enough data
8.6
533
Not enough data
Feature Not Available
Not enough data
Reporting
8.6
514
Not enough data
8.5
516
Not enough data
Functionality
8.8
903
Not enough data
8.8
938
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
1044
Not enough data
9.2
1064
Not enough data
8.7
1021
Not enough data
8.8
994
Not enough data
Feature Not Available
Not enough data
Compliance
8.7
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
Not enough data
8.6
7
|
Verified
Not enough data
9.3
7
|
Verified
Not enough data
8.8
7
|
Verified
Not enough data
8.6
7
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
1394
7.5
10
8.4
1198
8.3
8
9.1
1346
8.8
14
9.0
1345
8.2
15
9.2
1380
8.8
17
9.1
1336
8.3
16
Type
8.2
1061
9.1
11
9.0
1357
8.1
16
Reporting
8.4
1248
8.3
12
8.4
1286
7.4
14
8.5
161
Not enough data
8.4
162
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.8
157
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.6
161
Not enough data
8.7
159
Not enough data
Generative AI - Identity and Access Management (IAM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.5
579
Not enough data
8.1
559
Not enough data
8.0
537
Not enough data
8.3
570
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Maintenance
8.8
583
Not enough data
7.8
514
Not enough data
Communication
7.9
518
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.8
555
Not enough data
8.8
547
Not enough data
Device Support
Feature Not Available
Not enough data
8.9
560
Not enough data
8.9
559
Not enough data
Performance
8.5
565
Not enough data
Platform - Mobile Device Management (MDM)
8.8
1065
Not enough data
Operating System
8.9
1117
Not enough data
8.7
1132
Not enough data
8.2
984
Not enough data
Management
8.5
1116
Not enough data
8.3
1054
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1052
Not enough data
Security
8.8
1083
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Device Management (MDM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI - Security Compliance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
JumpCloud and Ping Identity are categorized as Privileged Access Management (PAM), Identity and Access Management (IAM), and Single Sign-On (SSO)
Unique Categories
Ping Identity is categorized as Customer Identity and Access Management (CIAM), Passwordless Authentication, Multi-Factor Authentication (MFA), and Risk-Based Authentication (RBA)
Reviews
Reviewers' Company Size
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ping Identity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.5%
Computer Software
12.3%
Financial Services
8.0%
Computer & Network Security
7.3%
Hospital & Health Care
2.8%
Other
47.2%
Information Technology and Services
15.0%
Computer Software
10.0%
Insurance
8.0%
Hospital & Health Care
8.0%
Financial Services
6.0%
Other
53.0%
Discussions
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
Ping Identity has no discussions with answers
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