Compare JumpCloud and OpenText NetIQ Identity Manager 
At a Glance
Market Segments
Mid-Market (54.0% of reviews)
Mid-Market (46.2% of reviews)
Entry-Level Pricing
$3.00 1 User Per Month
No pricing available
JumpCloud
Star Rating
(3,938)4.5 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudOpenText NetIQ Identity Manager
Star Rating
(15)4.3 out of 5
Market Segments
Mid-Market (46.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about OpenText NetIQ Identity ManagerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JumpCloud excels in ease of use, with many users highlighting its intuitive interface and smooth initial setup process. One user mentioned that the platform provides a consistent identity structure, making it easy to manage users and devices effectively.
- Users say that OpenText NetIQ Identity Manager offers robust administration tools, with some reviewers praising its real-time synchronization capabilities. This feature is particularly valued in scenarios where immediate action is crucial, such as user terminations.
- According to verified reviews, JumpCloud stands out for its single sign-on (SSO) functionality, which has significantly simplified password management for users. Reviewers appreciate that they only need to remember one password, alleviating the headaches associated with multiple logins.
- Reviewers mention that OpenText NetIQ Identity Manager is highly scalable, making it suitable for organizations of various sizes. Users have successfully implemented it for environments ranging from 5,000 to over 200,000 users, showcasing its flexibility.
- G2 reviewers highlight that JumpCloud's customer support is consistently rated highly, with users noting that the platform has made their work easier and more efficient. The support team is recognized for being responsive and helpful, enhancing the overall user experience.
- Users report that while OpenText NetIQ Identity Manager has strong features, it can sometimes be challenging to configure to meet specific workflow needs. This has led to some users expressing a desire for a more user-friendly setup process compared to JumpCloud's smoother onboarding experience.
Pricing
Entry-Level Pricing
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
OpenText NetIQ Identity Manager
No pricing availableFree Trial
JumpCloud
Free Trial is available
OpenText NetIQ Identity Manager
Free Trial is available
Ratings
Meets Requirements
8.8
3,155
8.8
12
Ease of Use
9.0
3,188
6.4
12
Ease of Setup
8.8
2,947
5.9
9
Ease of Admin
9.0
2,721
6.5
10
Quality of Support
8.8
2,880
8.5
9
Has the product been a good partner in doing business?
9.0
2,583
7.9
7
Product Direction (% positive)
9.3
3,055
6.1
12
Features by Category
Authentication Options
9.1
1437
Not enough data
8.9
1376
Not enough data
9.1
1394
Not enough data
9.0
1356
Not enough data
8.9
1278
Not enough data
8.8
1203
Not enough data
Access Control Types
8.9
1307
Not enough data
8.9
1268
Not enough data
8.6
1240
Not enough data
8.4
1050
Not enough data
8.4
1115
Not enough data
Administration
8.8
1161
Not enough data
9.2
1331
Not enough data
9.1
1377
Not enough data
8.7
1328
Not enough data
8.8
1315
Not enough data
Platform
9.1
1317
Not enough data
8.8
1082
Not enough data
9.0
1228
Not enough data
8.5
1057
Not enough data
8.2
1231
Not enough data
8.4
1179
Not enough data
8.5
1117
Not enough data
User on/off Boarding
8.6
633
7.3
8
|
Verified
8.6
732
|
Verified
8.0
11
|
Verified
8.8
797
|
Verified
8.9
9
|
Verified
8.9
757
|
Verified
8.2
10
|
Verified
9.0
735
|
Verified
8.2
10
|
Verified
8.2
571
8.1
7
|
Verified
User Maintenance
8.9
790
|
Verified
7.6
9
|
Verified
8.6
725
|
Verified
8.6
6
|
Verified
8.5
647
|
Verified
8.7
9
|
Verified
Governance
8.0
579
Not enough data
8.3
636
|
Verified
Not enough data
Administration
8.1
751
|
Verified
8.0
5
|
Verified
7.4
577
Not enough data
8.6
759
|
Verified
7.8
6
|
Verified
8.3
623
|
Verified
8.0
5
|
Verified
Tracking
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Not enough data
Management
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Not enough data
Insights
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Not enough data
Agentic AI - SaaS Spend Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access Control
8.8
1346
Not enough data
8.9
1316
Not enough data
8.5
1247
Not enough data
8.3
1069
Not enough data
Administration
8.7
1215
Not enough data
8.7
1337
Not enough data
8.5
1128
Not enough data
8.5
1278
Not enough data
Functionality
9.0
1320
Not enough data
9.1
1307
Not enough data
8.9
1238
Not enough data
Scope
Feature Not Available
Not enough data
9.1
368
Not enough data
Security
8.5
360
Not enough data
Feature Not Available
Not enough data
8.7
347
Not enough data
Management
9.1
356
Not enough data
8.9
351
Not enough data
8.9
356
Not enough data
8.7
344
Not enough data
8.1
327
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
577
Not enough data
Feature Not Available
Not enough data
8.8
531
Not enough data
8.8
527
Not enough data
9.1
564
Not enough data
8.7
510
Not enough data
Functionality
9.2
550
Not enough data
9.2
545
Not enough data
8.6
468
Not enough data
8.6
436
Not enough data
9.1
535
Not enough data
9.0
527
Not enough data
8.7
488
Not enough data
8.3
81
Not enough data
8.9
473
Not enough data
8.7
440
Not enough data
Monitoring
8.7
514
Not enough data
8.6
533
Not enough data
Feature Not Available
Not enough data
Reporting
8.6
514
Not enough data
8.5
517
Not enough data
Functionality
8.8
906
Not enough data
8.8
939
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
1045
Not enough data
9.2
1067
Not enough data
8.7
1022
Not enough data
8.8
994
Not enough data
Feature Not Available
Not enough data
Compliance
8.7
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
9.0
1402
Not enough data
8.4
1200
Not enough data
9.1
1355
Not enough data
9.0
1349
Not enough data
9.2
1385
Not enough data
9.1
1343
Not enough data
Type
8.2
1060
Not enough data
9.0
1362
Not enough data
Reporting
8.4
1250
Not enough data
8.4
1286
Not enough data
8.5
160
Not enough data
8.4
161
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.8
155
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.7
163
Not enough data
8.7
157
Not enough data
Generative AI - Identity and Access Management (IAM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.5
582
Not enough data
8.1
560
Not enough data
8.0
539
Not enough data
8.3
572
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Maintenance
8.8
584
Not enough data
7.8
515
Not enough data
Communication
7.9
518
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.8
557
Not enough data
8.8
549
Not enough data
Device Support
Feature Not Available
Not enough data
8.9
565
Not enough data
8.9
562
Not enough data
Performance
8.5
567
Not enough data
Platform - Mobile Device Management (MDM)
8.8
1070
Not enough data
Operating System
9.0
1131
Not enough data
8.7
1144
Not enough data
8.2
989
Not enough data
Management
8.5
1120
Not enough data
8.3
1053
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1052
Not enough data
Security
8.8
1087
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Device Management (MDM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI - Security Compliance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
JumpCloud and OpenText NetIQ Identity Manager are categorized as User Provisioning and Governance Tools
Unique Categories
JumpCloud is categorized as Password Policy Enforcement, Security Compliance, Unified Endpoint Management (UEM), Mobile Device Management (MDM), Cloud Directory Services, Privileged Access Management (PAM), Remote Support, Identity and Access Management (IAM), Single Sign-On (SSO), and SaaS Spend Management
OpenText NetIQ Identity Manager has no unique categories
Reviews
Reviewers' Company Size
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText NetIQ Identity Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.4%
Computer Software
12.6%
Financial Services
8.0%
Computer & Network Security
7.2%
Hospital & Health Care
2.8%
Other
47.0%
Higher Education
23.1%
Marketing and Advertising
15.4%
Education Management
15.4%
Telecommunications
7.7%
Mining & Metals
7.7%
Other
30.8%
Discussions
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
What's New in Identity Manager in the last two years?
1 Comment
LB
1) Improved UI – Leverage a new user interface that provides better performance, more customization options (including branding), and a consistent user...Read more
How many out-of-the-box connectors does Identity Manager support for identity lifecycle tasks?
1 Comment
LB
Identity Manager leverages read-only (governance collection - "Collectors") and read-write (provisioning - "Drivers") for identity management operations. We...Read more
How configurable and flexible are the workflow capabilities to support a wide range of business processes?
1 Comment
LB
The workflow engine allows for the composition of processes and incorporates request/approval to initiate, approve, or orchestrate with Identity Manager...Read more
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