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At a Glance
Market Segments
Mid-Market (53.4% of reviews)
Mid-Market (78.7% of reviews)
Entry-Level Pricing
$3.00 1 User Per Month
No pricing available
JumpCloud
Star Rating
(3,739)4.5 out of 5
Market Segments
Mid-Market (53.4% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudLumos
Star Rating
(68)4.7 out of 5
Market Segments
Mid-Market (78.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about LumosSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that JumpCloud excels in "Ease of Setup" with a score of 8.8, while Lumos shines even brighter with a score of 9.1, indicating that Lumos may provide a more streamlined onboarding experience.
- Reviewers mention that Lumos offers superior "Quality of Support" with a remarkable score of 9.9, compared to JumpCloud's 8.8, suggesting that users may find more responsive and helpful customer service with Lumos.
- G2 users highlight that Lumos has a more robust "Self Service Access Requests" feature, scoring 9.2 versus JumpCloud's 8.6, which may lead to a more efficient user experience in managing access.
- Users on G2 indicate that Lumos outperforms JumpCloud in "Automated Provisioning," with scores of 9.2 and 8.8 respectively, suggesting that Lumos may offer more effective automation capabilities for user management.
- Reviewers say that JumpCloud's "Multi-OS Support" is rated at 9.1, which is competitive, but Lumos's overall functionality in this area is perceived as more comprehensive, leading to better cross-platform compatibility.
- Users report that Lumos's "SaaS Policy Management" feature is particularly strong, scoring 9.6, while JumpCloud's offerings in this area are less emphasized, indicating that Lumos may provide better tools for managing SaaS applications.
Pricing
Entry-Level Pricing
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Lumos
No pricing availableFree Trial
JumpCloud
Free Trial is available
Lumos
Free Trial is available
Ratings
Meets Requirements
8.8
3,058
8.9
53
Ease of Use
9.0
3,089
9.3
53
Ease of Setup
8.8
2,849
9.0
54
Ease of Admin
9.0
2,669
9.4
50
Quality of Support
8.8
2,790
9.7
53
Has the product been a good partner in doing business?
9.0
2,533
9.8
49
Product Direction (% positive)
9.3
2,962
9.8
52
Features by Category
Authentication Options
9.1
1418
Not enough data
8.9
1365
Not enough data
9.1
1376
Not enough data
9.0
1347
Not enough data
8.9
1269
Not enough data
8.8
1198
Not enough data
Access Control Types
8.9
1292
Not enough data
8.9
1263
Not enough data
8.6
1228
Not enough data
8.3
1048
Not enough data
8.4
1110
Not enough data
Administration
8.8
1154
Not enough data
9.2
1320
Not enough data
9.1
1362
Not enough data
8.7
1324
Not enough data
8.8
1308
Not enough data
Platform
9.1
1305
Not enough data
8.8
1080
Not enough data
9.0
1228
Not enough data
8.5
1054
Not enough data
8.2
1225
Not enough data
8.4
1174
Not enough data
8.5
1116
Not enough data
User on/off Boarding
8.6
632
9.3
35
8.6
729
|
Verified
9.3
33
8.8
795
|
Verified
Feature Not Available
8.9
748
|
Verified
9.0
31
9.0
730
|
Verified
9.2
32
8.2
570
9.3
37
User Maintenance
8.9
787
|
Verified
Feature Not Available
8.5
724
|
Verified
8.7
29
8.5
646
|
Verified
Feature Not Available
Governance
8.0
578
Feature Not Available
8.3
633
|
Verified
9.1
32
Administration
8.1
748
|
Verified
9.1
35
7.4
576
Feature Not Available
8.6
756
|
Verified
9.1
37
8.3
621
|
Verified
8.7
15
Tracking
8.3
19
9.2
16
9.0
20
9.4
20
Feature Not Available
Feature Not Available
Management
8.9
19
9.0
10
8.5
19
9.3
20
9.1
19
9.3
20
Insights
9.2
16
Feature Not Available
8.8
16
9.2
11
Feature Not Available
9.6
8
8.3
17
9.4
9
Agentic AI - SaaS Spend Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Access Control
8.8
1338
Not enough data
8.9
1309
Not enough data
8.5
1229
Not enough data
8.3
1066
Not enough data
Administration
8.6
1196
Not enough data
8.7
1307
Not enough data
8.4
1107
Not enough data
8.5
1258
Not enough data
Functionality
9.0
1284
Not enough data
9.1
1279
Not enough data
8.9
1234
Not enough data
Scope
Feature Not Available
Not enough data
9.1
362
Not enough data
Security
8.5
361
Not enough data
Feature Not Available
Not enough data
8.7
349
Not enough data
Management
9.1
357
Not enough data
8.9
352
Not enough data
8.9
356
Not enough data
8.7
347
Not enough data
8.1
330
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
576
9.7
5
Feature Not Available
9.7
6
8.8
530
9.5
7
8.8
526
9.7
6
9.1
564
9.7
5
8.7
510
9.7
5
Functionality
9.2
548
9.3
5
9.2
544
9.5
7
8.6
468
9.0
5
8.6
434
9.0
5
9.1
534
8.9
6
9.0
526
9.3
5
8.7
487
9.7
5
8.3
80
8.7
5
8.9
472
9.0
5
8.7
440
9.3
5
Monitoring
8.7
513
9.7
5
8.6
532
9.7
5
Feature Not Available
9.3
5
Reporting
8.6
514
9.7
6
8.5
516
9.7
5
Functionality
8.8
902
Not enough data
8.8
936
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.0
1042
Not enough data
9.2
1062
Not enough data
8.7
1019
Not enough data
8.8
992
Not enough data
Feature Not Available
Not enough data
Compliance
8.7
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Functionality
9.0
1394
Not enough data
8.4
1197
Not enough data
9.1
1346
Not enough data
9.0
1345
Not enough data
9.2
1380
Not enough data
9.1
1336
Not enough data
Type
8.2
1060
Not enough data
9.0
1356
Not enough data
Reporting
8.4
1248
Not enough data
8.4
1286
Not enough data
8.5
161
Not enough data
8.4
162
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.8
157
Not enough data
Administration & Governance - Identity and Access Management (IAM)
8.6
161
Not enough data
8.7
159
Not enough data
Generative AI - Identity and Access Management (IAM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
8.5
578
Not enough data
8.1
558
Not enough data
8.0
536
Not enough data
8.3
569
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Maintenance
8.8
582
Not enough data
7.8
513
Not enough data
Communication
7.9
517
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Security
8.8
554
Not enough data
8.8
546
Not enough data
Device Support
Feature Not Available
Not enough data
8.9
559
Not enough data
8.9
558
Not enough data
Performance
8.5
564
Not enough data
App Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Features
Not enough data
Not enough data
Not enough data
Not enough data
Spend Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SaaS Management Platforms (SMP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.8
1064
Not enough data
Operating System
8.9
1117
Not enough data
8.7
1130
Not enough data
8.2
983
Not enough data
Management
8.5
1114
Not enough data
8.3
1053
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1051
Not enough data
Security
8.8
1082
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Device Management (MDM)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI - Security Compliance
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
JumpCloud and Lumos are categorized as Privileged Access Management (PAM), User Provisioning and Governance Tools, and SaaS Spend Management
Reviews
Reviewers' Company Size
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lumos
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.5%
Computer Software
12.3%
Financial Services
8.0%
Computer & Network Security
7.2%
Hospital & Health Care
2.8%
Other
47.2%
Computer Software
31.1%
Information Technology and Services
27.9%
Computer & Network Security
6.6%
Human Resources
4.9%
Electrical/Electronic Manufacturing
4.9%
Other
24.6%
Discussions
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
Lumos has no discussions with answers
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