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Compare JourneyTrack.io and TheyDo 
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At a Glance
Market Segments
Enterprise (57.1% of reviews)
Enterprise (45.2% of reviews)
Entry-Level Pricing
Starting at $29,000.00 Per Year
Free
JourneyTrack.io
Star Rating
(21)4.8 out of 5
Market Segments
Enterprise (57.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $29,000.00 Per Year
Free Trial is available
Browse all 4 pricing plansTheyDo
Star Rating
(62)4.5 out of 5
Market Segments
Enterprise (45.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansJourneyTrack.io vs TheyDo
When assessing the two solutions, reviewers found JourneyTrack.io easier to use, set up, and administer. Reviewers also preferred doing business with JourneyTrack.io overall.
- Reviewers felt that JourneyTrack.io meets the needs of their business better than TheyDo.
- When comparing quality of ongoing product support, reviewers felt that JourneyTrack.io is the preferred option.
- When assessing product direction, JourneyTrack.io and TheyDo received similar ratings from our reviewers.
Pricing
Entry-Level Pricing
JourneyTrack.io
Basic Plus
Starting at $29,000.00
Per Year
Includes 50 journeys
For small and medium companies.
- Unlimited editors
- Includes 50 journeys and workshops
- Up to 30 personas
Free Trial
JourneyTrack.io
Free Trial is available
TheyDo
Free Trial is available
Ratings
Meets Requirements
8.8
20
8.1
56
Ease of Use
9.3
21
8.2
58
Ease of Setup
9.5
16
7.9
44
Ease of Admin
9.4
12
8.7
26
Quality of Support
10.0
19
8.4
44
Has the product been a good partner in doing business?
9.9
12
9.4
26
Product Direction (% positive)
9.4
19
9.4
57
Features by Category
Platform Basics
8.9
16
7.7
52
7.8
17
6.5
51
9.4
17
8.1
50
9.2
17
8.6
50
8.3
17
6.0
44
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Data
Not enough data
7.8
16
Not enough data
6.8
16
Not enough data
6.5
16
Not enough data
7.0
16
Platform Additional Functionality
Not enough data
9.3
16
Not enough data
5.8
16
Not enough data
Feature Not Available
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
JourneyTrack.io and TheyDo are categorized as Customer Journey Mapping
Unique Categories
JourneyTrack.io has no unique categories
TheyDo is categorized as Customer Journey Analytics
Reviews
Reviewers' Company Size
JourneyTrack.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TheyDo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
20.0%
Banking
20.0%
Computer Software
15.0%
Consulting
10.0%
Manufacturing
5.0%
Other
30.0%
Telecommunications
6.5%
Design
6.5%
Consulting
4.8%
Retail
4.8%
Human Resources
4.8%
Other
72.6%
Discussions
JourneyTrack.io has no discussions with answers
What is TheyDo used for?
1 Comment
Official Response from TheyDo
TheyDo helps you make better decisions for your business by putting your customer at the heart of operations. It's a centralized hub where customer journeys...Read more
TheyDo has no more discussions with answers
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