# JourneyTrack.io vs TheyDo Comparison

| | JourneyTrack.io | TheyDo | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 21 | 62 | 
| **Largest Market Segment** | Enterprise (57.1% of reviews) | Enterprise (45.2% of reviews) | 
| **Entry Level Price** | Starting at $29,000.00 Per Year | Free | 

---
## Top Pros & Cons

### JourneyTrack.io

Pros:
- Customer Support (3 reviews)
- Team Collaboration (3 reviews)

Cons:
- Journey Mapping (2 reviews)
- System Delays (2 reviews)

### TheyDo

Pros:
- Journey Management (2 reviews)
- Ease of Use (1 reviews)

Cons:
- Limited Customization (1 reviews)

---
## Ratings Comparison
| Rating | JourneyTrack.io | TheyDo | 
|---|---|---|
  | **Meets Requirements** | 8.8 (20 reviews) | 8.1 (56 reviews) | 
  | **Ease of Use** | 9.3 (21 reviews) | 8.2 (58 reviews) | 
  | **Ease of Setup** | 9.5 (16 reviews) | 7.9 (44 reviews) | 
  | **Ease of Admin** | 9.4 (12 reviews) | 8.7 (26 reviews) | 
  | **Quality of Support** | 10.0 (19 reviews) | 8.4 (44 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.9 (12 reviews) | 9.4 (26 reviews) | 
  | **Product Direction (% positive)** | 9.4 (19 reviews) | 9.4 (57 reviews) | 

---
## Pricing

### JourneyTrack.io

#### Entry-Level Pricing

Plan: Basic Plus

Price: Starting at $29,000.00 Per Year

Description: Includes 50 journeys
For small and medium companies.

Key Features:
- Unlimited editors
- Includes 50 journeys and workshops 
- Up to 30 personas

[Browse all 4 editions](https://www.g2.com/products/journeytrack-io/pricing)

#### Free Trial

No

### TheyDo

#### Entry-Level Pricing

Plan: Mapping

Price: Free

Key Features:
- 20 journeys
- Journey AI (limited)
- Unlimited users

[Browse all 3 editions](https://www.g2.com/products/theydo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **JourneyTrack.io** | 8.7/10 | 17 |
| **TheyDo** | 7.4/10 | 52 |

#### Platform Basics

| Feature | JourneyTrack.io | TheyDo | 
|---|---|---|
| **Templates** | 8.9 (16 reviews) | 7.7 (52 reviews) | 
| **Exporting** | 7.8 (17 reviews) | 6.5 (51 reviews) | 
| **Multi-user Access and Collaboration** | 9.4 (17 reviews) | 8.1 (50 reviews) | 
| **Multiple Personas** | 9.2 (17 reviews) | 8.6 (50 reviews) | 
| **Data Analytics ** | 8.3 (17 reviews) | 6.0 (44 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | JourneyTrack.io | TheyDo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **JourneyTrack.io** | N/A | N/A |
| **TheyDo** | 7.2/10 | 16 |

#### Platform Basics

| Feature | JourneyTrack.io | TheyDo | 
|---|---|---|
| **Dynamic Segmentation** | Not enough data | Feature Not Available | 
| **Journey Optimization** | Not enough data | Feature Not Available | 

#### Platform Data

| Feature | JourneyTrack.io | TheyDo | 
|---|---|---|
| **Journey Reporting** | Not enough data | 7.8 (16 reviews) | 
| **Trends Reporting** | Not enough data | 6.8 (16 reviews) | 
| **Dashboards** | Not enough data | 6.5 (16 reviews) | 
| **Advanced Data Filtering** | Not enough data | 7.0 (16 reviews) | 

#### Platform Additional Functionality

| Feature | JourneyTrack.io | TheyDo | 
|---|---|---|
| **Journey Mapping** | Not enough data | 9.3 (16 reviews) | 
| **Integrations** | Not enough data | 5.8 (16 reviews) | 
| **Automated Alerts** | Not enough data | Feature Not Available | 

#### Agentic AI - Customer Journey Analytics

| Feature | JourneyTrack.io | TheyDo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping)


**Unique to TheyDo (1):** [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | JourneyTrack.io | TheyDo | 
|---|---|---|
| **Small-Business** | 33.3% | 24.2% | 
| **Mid-Market** | 9.5% | 30.6% | 
| **Enterprise** | 57.1% | 45.2% | 

### By Industry

#### JourneyTrack.io

- **Financial Services:** 20.0%
- **Banking:** 20.0%
- **Computer Software:** 15.0%
- **Consulting:** 10.0%
- **Manufacturing:** 5.0%
- **Pharmaceuticals:** 5.0%
- **Maritime:** 5.0%
- **Leisure, Travel & Tourism:** 5.0%
- **Hospital & Health Care:** 5.0%
- **Design:** 5.0%
- **Other:** 5.0%

#### TheyDo

- **Design:** 6.5%
- **Telecommunications:** 6.5%
- **Consulting:** 4.8%
- **Financial Services:** 4.8%
- **Retail:** 4.8%
- **Hospital & Health Care:** 4.8%
- **Human Resources:** 4.8%
- **Computer Software:** 4.8%
- **Farming:** 3.2%
- **Computer & Network Security:** 3.2%
- **Other:** 51.6%

---
## Alternatives

### Alternatives to JourneyTrack.io

- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13040 reviews)
- [MoEngage](https://www.g2.com/products/moengage/reviews) — 4.5/5 stars (523 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [CleverTap](https://www.g2.com/products/clevertap/reviews) — 4.6/5 stars (651 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4460 reviews)
- [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) — 4.5/5 stars (8646 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [ChurnZero](https://www.g2.com/products/churnzero/reviews) — 4.7/5 stars (1587 reviews)
- [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1459 reviews)
- [Totango](https://www.g2.com/products/totango/reviews) — 4.3/5 stars (1150 reviews)

### Alternatives to TheyDo

- [Miro](https://www.g2.com/products/miro/reviews) — 4.6/5 stars (13040 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (622 reviews)
- [Contentsquare](https://www.g2.com/products/contentsquare/reviews) — 4.6/5 stars (631 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews)
- [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) — 4.5/5 stars (8646 reviews)
- [MoEngage](https://www.g2.com/products/moengage/reviews) — 4.5/5 stars (523 reviews)
- [CleverTap](https://www.g2.com/products/clevertap/reviews) — 4.6/5 stars (651 reviews)
- [WebEngage](https://www.g2.com/products/webengage/reviews) — 4.5/5 stars (751 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4460 reviews)

---
## Top Discussions

### JourneyTrack.io

No discussions available for this product.

### TheyDo

- Title: [What is TheyDo used for?](https://www.g2.com/discussions/what-is-theydo-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "TheyDo helps you make better decisions for your business by putting your customer at the heart of operations. It's a centralized hub where customer journeys..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/journeytrack-io-vs-theydo)