Compare JourneyTrack.io and Smaply 
At a Glance
Market Segments
Enterprise (57.1% of reviews)
Mid-Market (53.3% of reviews)
Entry-Level Pricing
Starting at $29,000.00 Per Year
€0.00 1 user Per Year
JourneyTrack.io
Star Rating
(21)4.8 out of 5
Market Segments
Enterprise (57.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $29,000.00 Per Year
Browse all 4 pricing plansSmaply
Star Rating
(15)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
€0.00 1 user Per Year
Browse all 4 pricing plansJourneyTrack.io vs Smaply
- Reviewers felt that Smaply meets the needs of their business better than JourneyTrack.io.
- When comparing quality of ongoing product support, reviewers felt that JourneyTrack.io is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Smaply over JourneyTrack.io.
Pricing
Entry-Level Pricing
JourneyTrack.io
Basic Plus
Starting at $29,000.00
Per Year
Includes 50 journeys
For small and medium companies.
- Unlimited editors
- Includes 50 journeys and workshops
- Up to 30 personas
Smaply
Free
€0.00
1 user Per Year
Simple journey maps for quick results.
- 1 personal workspace
- 10 maps
- 10 personas
Free Trial
JourneyTrack.io
No trial information availableSmaply
Free Trial is available
Ratings
Meets Requirements
8.8
20
9.8
9
Ease of Use
9.3
21
9.5
10
Ease of Setup
9.5
16
Not enough data
Ease of Admin
9.4
12
Not enough data
Quality of Support
10.0
19
9.8
9
Has the product been a good partner in doing business?
9.9
12
Not enough data
Product Direction (% positive)
9.4
19
10.0
9
Features by Category
Platform Basics
8.9
16
9.2
8
7.8
17
9.0
8
9.4
17
9.4
8
9.2
17
9.4
8
8.3
17
Not enough data
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Categories
Categories
Shared Categories
JourneyTrack.io and Smaply are categorized as Customer Journey Mapping
Unique Categories
JourneyTrack.io has no unique categories
Smaply has no unique categories
Reviews
Reviewers' Company Size
JourneyTrack.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smaply
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
20.0%
Banking
20.0%
Computer Software
15.0%
Consulting
10.0%
Manufacturing
5.0%
Other
30.0%
Information Technology and Services
20.0%
Financial Services
13.3%
Banking
13.3%
Consulting
6.7%
Telecommunications
6.7%
Other
40.0%
Discussions
JourneyTrack.io has no discussions with answers
Smaply has no discussions with answers
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