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Compare Jotform and Zoho Survey 
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At a Glance
Market Segments
Small-Business (73.3% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
Free
0
Jotform
Star Rating
(4,490)4.7 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansZoho Survey
Star Rating
(947)4.4 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
0
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho Survey's Survey Builder is intuitive and allows for easy customization, scoring 9.1, while Jotform's builder is slightly ahead at 9.3, with reviewers mentioning its drag-and-drop functionality as a standout feature.
- Reviewers mention that Jotform excels in Ease of Use with a score of 9.2, compared to Zoho Survey's 8.9, highlighting that Jotform's user interface is more straightforward for beginners.
- G2 users note that Zoho Survey offers a robust set of Question Types with a score of 9.1, but Jotform edges out with a score of 9.3, with users appreciating its diverse options for interactive questions.
- Users on G2 report that Jotform's Survey Distribution capabilities are superior, scoring 9.0, as it provides more channels for sharing surveys compared to Zoho Survey's 8.9, which is still effective but less versatile.
- Reviewers mention that both platforms provide good Reporting & Analytics, but Zoho Survey scores slightly higher at 8.9 compared to Jotform's 8.6, with users appreciating Zoho's detailed insights and customizable reports.
- Users say that while both platforms support Multimedia, Jotform's multimedia support is rated lower at 8.4 compared to Zoho Survey's 8.5, with reviewers noting that Zoho allows for better integration of images and videos within surveys.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Zoho Survey
FREE
0
- Unlimited Surveys
- 10 Questions / Survey
- 100 Responses / Survey
Free Trial
Jotform
Free Trial is available
Zoho Survey
Free Trial is available
Ratings
Meets Requirements
9.1
3,605
8.9
761
Ease of Use
9.2
3,678
8.9
766
Ease of Setup
9.1
2,802
8.7
369
Ease of Admin
9.1
2,428
8.7
313
Quality of Support
8.8
2,845
8.5
678
Has the product been a good partner in doing business?
9.2
2,319
8.7
295
Product Direction (% positive)
9.3
3,593
8.8
735
Features by Category
Registration
9.0
746
Not enough data
9.1
763
Not enough data
8.0
647
Not enough data
7.9
620
Not enough data
8.2
624
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
571
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.2
78
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.4
57
Not enough data
8.7
57
Not enough data
7.8
55
Not enough data
Agentic AI - Lead Capture
7.7
48
Not enough data
7.5
46
Not enough data
Data Capture
8.3
54
Not enough data
8.5
54
Not enough data
7.7
52
Not enough data
8.4
54
Not enough data
Analytics
8.7
55
Not enough data
8.4
55
Not enough data
Customization
9.1
59
Not enough data
8.9
56
Not enough data
8.9
56
Not enough data
8.7
55
Not enough data
Survey Management
9.3
1161
9.1
196
9.3
1181
9.1
197
8.8
1126
8.6
188
9.0
1082
8.9
187
Survey Customization
8.6
1005
8.6
182
8.6
1051
8.6
188
8.3
943
8.5
181
8.0
849
8.5
173
Survey Insights
8.6
1084
8.8
192
7.9
837
8.3
175
8.8
1083
8.8
187
8.5
1012
8.7
180
Agentic AI - Survey
7.5
124
7.9
38
7.5
121
7.7
38
7.7
124
8.1
37
Notifications
8.6
42
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
Settings
8.1
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
Personalization
8.9
41
Not enough data
8.8
36
Not enough data
Integrations
7.5
38
Not enough data
8.6
39
Not enough data
7.9
38
Not enough data
7.0
37
Not enough data
7.3
37
Not enough data
Generative AI
7.6
33
Not enough data
7.1
34
Not enough data
6.9
33
Not enough data
7.1
33
Not enough data
6.8
33
Not enough data
Agentic AI - Online Appointment Scheduling
7.3
34
Not enough data
7.3
33
Not enough data
7.5
35
Not enough data
Customization
8.9
2092
Not enough data
8.8
2002
Not enough data
9.0
2008
Not enough data
8.7
2136
Not enough data
Additional Functionality
8.8
1932
Not enough data
7.7
1677
Not enough data
8.9
2015
Not enough data
8.0
1676
Not enough data
8.9
1992
Not enough data
Performance reviews
9.2
226
Not enough data
8.8
206
Not enough data
Feedback
9.0
211
Not enough data
8.7
197
Not enough data
Data
8.9
209
Not enough data
8.6
197
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
150
Not enough data
7.3
142
Not enough data
7.5
149
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
7.9
159
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
166
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.4
212
Not enough data
7.4
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
875
Not enough data
8.1
784
Not enough data
8.0
747
Not enough data
8.6
812
Not enough data
9.1
853
Not enough data
8.8
809
Not enough data
8.7
836
Not enough data
8.7
827
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
410
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
408
Not enough data
8.8
446
Not enough data
8.3
398
Not enough data
7.8
382
Not enough data
Platform Additional Functionality
8.0
382
Not enough data
8.3
398
Not enough data
7.9
388
Not enough data
7.9
385
Not enough data
Platform
8.9
875
Not enough data
8.1
784
Not enough data
8.0
747
Not enough data
8.6
812
Not enough data
9.1
853
Not enough data
8.8
809
Not enough data
8.7
836
Not enough data
8.7
827
Not enough data
Categories
Categories
Shared Categories
Jotform and Zoho Survey are categorized as Survey
Unique Categories
Zoho Survey has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.6%
Marketing and Advertising
4.8%
Education Management
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Information Technology and Services
9.9%
Education Management
6.5%
Marketing and Advertising
5.4%
Computer Software
4.7%
Financial Services
3.1%
Other
70.4%
Alternatives
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
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