Compare Jotform and Zoho Survey 
At a Glance
Market Segments
Small-Business (73.6% of reviews)
Small-Business (50.9% of reviews)
Entry-Level Pricing
Free
0
Jotform
Star Rating
(4,922)4.7 out of 5
Market Segments
Small-Business (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansZoho Survey
Star Rating
(991)4.4 out of 5
Market Segments
Small-Business (50.9% of reviews)
Pros & Cons
Entry-Level Pricing
0
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user experience, with many praising its intuitive form creation process. Users appreciate how easy it is to create specialized forms, which streamlines their workflow significantly.
- According to verified reviews, Zoho Survey is noted for its simplicity and quick survey creation. Users highlight the clear interface that is beginner-friendly, making it easy to navigate and utilize various question types effectively.
- Users say that Jotform's extensive template library and integration capabilities enhance its functionality, allowing for seamless connections with tools like Google Drive. This feature is particularly beneficial for users needing to manage submissions efficiently.
- Reviewers mention that while Zoho Survey provides solid reporting features, some users feel it could improve in customization options for reports. However, many still find the reports clear and useful for analyzing feedback.
- G2 reviewers highlight that Jotform's support quality is commendable, with users reporting positive experiences when seeking assistance. This level of support contributes to a smoother overall experience, especially for businesses that rely on timely help.
- According to recent feedback, while Zoho Survey is reliable for professional surveys, some users express a desire for more advanced features that Jotform offers, such as multimedia support and adaptive learning capabilities, which enhance user engagement.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Zoho Survey
FREE
0
- Unlimited Surveys
- 10 Questions / Survey
- 100 Responses / Survey
Free Trial
Jotform
Free Trial is available
Zoho Survey
Free Trial is available
Ratings
Meets Requirements
9.1
3,798
8.9
785
Ease of Use
9.2
3,877
8.9
791
Ease of Setup
9.1
2,993
8.7
395
Ease of Admin
9.1
2,575
8.7
318
Quality of Support
8.8
2,999
8.5
699
Has the product been a good partner in doing business?
9.1
2,458
8.7
300
Product Direction (% positive)
9.3
3,785
8.8
756
Features by Category
Registration
9.0
753
Not enough data
9.2
770
Not enough data
8.0
651
Not enough data
7.9
622
Not enough data
8.2
626
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
590
Not enough data
8.5
676
Not enough data
8.3
666
Not enough data
8.3
621
Not enough data
7.5
571
Not enough data
7.8
573
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
62
Not enough data
8.7
61
Not enough data
8.0
59
Not enough data
Agentic AI - Lead Capture
7.8
52
Not enough data
7.7
50
Not enough data
Data Capture
8.4
58
Not enough data
8.7
65
Not enough data
7.9
58
Not enough data
8.5
62
Not enough data
Analytics
8.7
61
Not enough data
8.5
63
Not enough data
Customization
9.3
72
Not enough data
9.0
63
Not enough data
8.8
68
Not enough data
8.8
64
Not enough data
Survey Management
9.3
1175
9.2
212
9.3
1196
9.1
209
8.8
1136
8.6
195
9.0
1089
8.9
193
Survey Customization
8.6
1012
8.6
187
8.6
1060
8.6
191
8.3
945
8.5
181
8.0
851
8.5
175
Survey Insights
8.6
1090
8.7
206
7.9
840
8.4
178
8.8
1091
8.8
190
8.5
1018
8.7
179
Agentic AI - Survey
7.5
126
7.9
39
7.6
123
7.7
39
7.7
126
8.1
38
Notifications
8.7
45
Not enough data
8.4
45
Not enough data
8.5
43
Not enough data
Settings
8.2
44
Not enough data
8.5
44
Not enough data
8.2
44
Not enough data
Personalization
8.9
43
Not enough data
8.8
37
Not enough data
Integrations
7.6
39
Not enough data
8.7
42
Not enough data
8.0
40
Not enough data
7.1
39
Not enough data
7.4
38
Not enough data
Generative AI
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Not enough data
Agentic AI - Online Appointment Scheduling
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Not enough data
Customization
9.0
2182
Not enough data
8.8
2036
Not enough data
9.0
2031
Not enough data
8.7
2214
Not enough data
Additional Functionality
8.8
1965
Not enough data
7.7
1694
Not enough data
8.9
2059
Not enough data
8.0
1710
Not enough data
8.9
2023
Not enough data
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
908
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
875
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
839
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
411
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
410
Not enough data
8.8
447
Not enough data
8.3
399
Not enough data
7.8
383
Not enough data
Platform Additional Functionality
8.0
383
Not enough data
8.3
399
Not enough data
7.9
388
Not enough data
7.9
387
Not enough data
Platform
8.9
908
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
875
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
839
Not enough data
Categories
Categories
Shared Categories
Jotform and Zoho Survey are categorized as Survey
Unique Categories
Zoho Survey has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.8%
Education Management
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Information Technology and Services
9.9%
Education Management
6.3%
Marketing and Advertising
5.3%
Computer Software
4.9%
Financial Services
3.1%
Other
70.4%
Alternatives
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
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