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Compare Jotform and Zoho Forms 
Featured Products
At a Glance
Market Segments
Small-Business (73.2% of reviews)
Small-Business (65.8% of reviews)
Entry-Level Pricing
Free
$ 25/Month
Jotform
Star Rating
(4,699)4.7 out of 5
Market Segments
Small-Business (73.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansZoho Forms
Star Rating
(126)4.4 out of 5
Market Segments
Small-Business (65.8% of reviews)
Pros & Cons
Entry-Level Pricing
$ 25/Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user satisfaction, boasting a significantly higher overall score compared to Zoho Forms. Users appreciate its user-friendly drag-and-drop form builder that requires no coding, making it accessible for all skill levels.
- According to verified reviews, Zoho Forms is praised for its simplicity and ease of use, with users noting that it is very easy to create forms for both personal and client websites. However, it struggles to match the extensive features offered by Jotform.
- Reviewers mention that Jotform provides a wide range of ready-to-use templates for various needs, such as surveys and registrations, which enhances its versatility. In contrast, Zoho Forms, while functional, lacks the same breadth of template options.
- Users say that Jotform's strong customization options, including themes and conditional logic, allow for a tailored experience that meets diverse business needs. Zoho Forms, while customizable, does not offer the same level of flexibility, which can limit user creativity.
- Reviewers highlight Jotform's robust security features, which are crucial for businesses handling sensitive information. Users appreciate the secure signing features that Jotform provides, whereas Zoho Forms does not emphasize security to the same extent.
- According to recent feedback, Jotform's support quality is rated higher, with users noting prompt assistance and helpful resources. While Zoho Forms does offer support, some users feel it could be improved to match the responsiveness of Jotform's customer service.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Zoho Forms
STANDARD
$ 25
/Month
10 Users,
Unlimited Forms,
25,000 Submissions/month.
- Unlimited Reports
- Payment Integration (Paypal, Stripe, 2Checkout)
- 2 GB Storage
Free Trial
Jotform
Free Trial is available
Zoho Forms
No trial information availableRatings
Meets Requirements
9.1
3,706
8.7
108
Ease of Use
9.2
3,782
9.0
109
Ease of Setup
9.1
2,903
8.9
49
Ease of Admin
9.1
2,494
8.8
42
Quality of Support
8.8
2,921
8.5
97
Has the product been a good partner in doing business?
9.2
2,383
8.5
44
Product Direction (% positive)
9.3
3,695
9.2
107
Features by Category
Registration
9.0
748
Not enough data
9.2
765
Not enough data
8.0
648
Not enough data
7.9
619
Not enough data
8.2
624
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
571
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.4
60
Not enough data
8.7
60
Not enough data
7.9
58
Not enough data
Agentic AI - Lead Capture
7.8
51
Not enough data
7.6
49
Not enough data
Data Capture
8.3
57
Not enough data
8.6
63
Not enough data
7.8
55
Not enough data
8.4
59
Not enough data
Analytics
8.7
59
Not enough data
8.4
60
Not enough data
Customization
9.2
70
Not enough data
9.0
61
Not enough data
8.8
64
Not enough data
8.7
62
Not enough data
Survey Management
9.3
1168
Not enough data
9.3
1187
Not enough data
8.8
1131
Not enough data
9.0
1086
Not enough data
Survey Customization
8.6
1007
Not enough data
8.6
1054
Not enough data
8.3
944
Not enough data
8.0
850
Not enough data
Survey Insights
8.6
1087
Not enough data
7.9
839
Not enough data
8.8
1085
Not enough data
8.5
1014
Not enough data
Agentic AI - Survey
7.5
125
Not enough data
7.5
122
Not enough data
7.7
125
Not enough data
Notifications
8.7
44
Not enough data
8.4
44
Not enough data
8.5
43
Not enough data
Settings
8.2
43
Not enough data
8.5
44
Not enough data
8.2
43
Not enough data
Personalization
8.9
43
Not enough data
8.8
37
Not enough data
Integrations
7.6
39
Not enough data
8.7
41
Not enough data
8.0
39
Not enough data
7.1
38
Not enough data
7.4
38
Not enough data
Generative AI
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Not enough data
Agentic AI - Online Appointment Scheduling
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Not enough data
Customization
8.9
2143
8.6
38
8.8
2022
8.6
36
9.0
2020
8.8
36
8.8
2174
8.1
36
Additional Functionality
8.8
1951
8.7
36
7.7
1686
8.1
31
8.9
2037
8.5
35
8.0
1695
8.1
30
8.9
2011
8.4
35
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
898
Not enough data
8.1
789
Not enough data
8.0
751
Not enough data
8.6
825
Not enough data
9.1
866
Not enough data
8.8
821
Not enough data
8.7
849
Not enough data
8.7
835
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
410
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
408
Not enough data
8.8
446
Not enough data
8.3
398
Not enough data
7.8
382
Not enough data
Platform Additional Functionality
8.0
382
Not enough data
8.3
398
Not enough data
7.9
388
Not enough data
7.9
386
Not enough data
Platform
8.9
898
Not enough data
8.1
789
Not enough data
8.0
751
Not enough data
8.6
825
Not enough data
9.1
866
Not enough data
8.8
821
Not enough data
8.7
849
Not enough data
8.7
835
Not enough data
Categories
Categories
Shared Categories
Jotform and Zoho Forms are categorized as Online Form Builder
Unique Categories
Zoho Forms has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.8%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Information Technology and Services
11.7%
Marketing and Advertising
8.3%
Computer Software
6.7%
Apparel & Fashion
5.0%
Wholesale
4.2%
Other
64.2%
Alternatives
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
Zoho Forms has no more discussions with answers
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