Compare Jotform and Zoho Forms 
Featured Products
At a Glance
Market Segments
Small-Business (73.6% of reviews)
Small-Business (66.1% of reviews)
Entry-Level Pricing
Free
$ 25/Month
Jotform
Star Rating
(5,070)4.7 out of 5
Market Segments
Small-Business (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansZoho Forms
Star Rating
(127)4.4 out of 5
Market Segments
Small-Business (66.1% of reviews)
Pros & Cons
Entry-Level Pricing
$ 25/Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user satisfaction, boasting a significantly higher overall score compared to Zoho Forms. Users appreciate the platform's intuitive design, making it easy to create specialized forms tailored to their business needs.
- Users say that Zoho Forms is straightforward to use, with many highlighting its ease of form creation for both personal and client websites. However, some users feel it may not fully meet their specific workflow requirements, indicating potential configuration challenges.
- Reviewers mention that Jotform's extensive library of templates and features, such as automatic document organization in Google Drive, streamlines the form creation process. This capability is particularly praised by users who need to manage submissions efficiently.
- According to verified reviews, both platforms are user-friendly, but Jotform edges out with slightly higher ratings in ease of setup and administration. Users appreciate how quickly they can get started with Jotform, while some Zoho Forms users noted a steeper learning curve.
- G2 reviewers highlight that while Zoho Forms offers solid functionality, Jotform's superior support and community engagement contribute to a more satisfying user experience. Users have noted that Jotform's support team is responsive and helpful, enhancing their overall satisfaction.
- Users report that both platforms provide good customization options, but Jotform's advanced features, like conditional logic and multi-page forms, receive higher praise. This flexibility allows users to create more complex forms that cater to diverse needs, making it a preferred choice for many.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Zoho Forms
STANDARD
$ 25
/Month
10 Users,
Unlimited Forms,
25,000 Submissions/month.
- Unlimited Reports
- Payment Integration (Paypal, Stripe, 2Checkout)
- 2 GB Storage
Free Trial
Jotform
Free Trial is available
Zoho Forms
No trial information availableRatings
Meets Requirements
9.1
3,874
8.7
109
Ease of Use
9.2
3,956
9.0
110
Ease of Setup
9.1
3,068
8.9
50
Ease of Admin
9.1
2,645
8.8
42
Quality of Support
8.8
3,055
8.5
98
Has the product been a good partner in doing business?
9.1
2,522
8.5
44
Product Direction (% positive)
9.3
3,853
9.2
108
Features by Category
Registration
9.0
754
Not enough data
9.2
773
Not enough data
8.0
651
Not enough data
7.9
622
Not enough data
8.2
626
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
590
Not enough data
8.5
677
Not enough data
8.3
666
Not enough data
8.3
621
Not enough data
7.5
571
Not enough data
7.8
573
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.3
80
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
62
Not enough data
8.7
61
Not enough data
8.0
59
Not enough data
Agentic AI - Lead Capture
7.9
53
Not enough data
7.7
50
Not enough data
Data Capture
8.4
59
Not enough data
8.7
65
Not enough data
7.9
58
Not enough data
8.5
62
Not enough data
Analytics
8.7
62
Not enough data
8.5
64
Not enough data
Customization
9.3
73
Not enough data
9.0
63
Not enough data
8.8
68
Not enough data
8.8
64
Not enough data
Survey Management
9.3
1178
Not enough data
9.3
1197
Not enough data
8.8
1137
Not enough data
9.0
1091
Not enough data
Survey Customization
8.6
1014
Not enough data
8.6
1061
Not enough data
8.3
946
Not enough data
8.0
852
Not enough data
Survey Insights
8.6
1093
Not enough data
7.9
841
Not enough data
8.8
1092
Not enough data
8.5
1019
Not enough data
Agentic AI - Survey
7.5
127
Not enough data
7.6
124
Not enough data
7.7
127
Not enough data
Notifications
8.7
46
Not enough data
8.4
46
Not enough data
8.5
44
Not enough data
Settings
8.3
45
Not enough data
8.6
45
Not enough data
8.2
45
Not enough data
Personalization
8.9
44
Not enough data
8.8
38
Not enough data
Integrations
7.5
40
Not enough data
8.7
43
Not enough data
8.1
41
Not enough data
7.1
40
Not enough data
7.4
39
Not enough data
Generative AI
7.7
35
Not enough data
7.2
36
Not enough data
7.0
35
Not enough data
7.2
35
Not enough data
7.0
35
Not enough data
Agentic AI - Online Appointment Scheduling
7.3
36
Not enough data
7.4
35
Not enough data
7.6
37
Not enough data
Customization
9.0
2209
8.6
39
8.8
2050
8.6
36
9.0
2035
8.8
36
8.7
2239
8.2
37
Additional Functionality
8.8
1970
8.7
37
7.7
1696
8.1
32
8.9
2074
8.5
35
8.0
1719
8.1
31
8.9
2030
8.4
36
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Generative AI
7.4
98
Not enough data
6.9
96
Not enough data
Before the Job
7.1
152
Not enough data
7.2
143
Not enough data
7.5
151
Not enough data
7.3
150
Not enough data
On the Job
7.3
147
Not enough data
7.9
162
Not enough data
7.3
146
Not enough data
7.8
155
Not enough data
7.4
144
Not enough data
After the Job
8.4
168
Not enough data
8.1
165
Not enough data
7.0
144
Not enough data
7.3
143
Not enough data
Agentic AI - Field Service Management
6.4
25
Not enough data
6.4
25
Not enough data
6.5
25
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.2
33
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
909
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
831
Not enough data
9.1
876
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
840
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
411
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
410
Not enough data
8.8
448
Not enough data
8.3
399
Not enough data
7.8
383
Not enough data
Platform Additional Functionality
8.0
383
Not enough data
8.3
399
Not enough data
7.9
388
Not enough data
7.9
387
Not enough data
Platform
8.9
909
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
831
Not enough data
9.1
876
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
840
Not enough data
Categories
Categories
Shared Categories
Jotform and Zoho Forms are categorized as Online Form Builder
Unique Categories
Zoho Forms has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Information Technology and Services
11.6%
Marketing and Advertising
8.3%
Computer Software
6.6%
Apparel & Fashion
5.0%
Wholesale
4.1%
Other
64.5%
Alternatives
Discussions
What is JotForm used for?
10 Comments
J
Hello there!
Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create...Read more
Is JotForm safe?
7 Comments
RZ
As far as I can tell, Jotform is safe. It gives me the option to delete files over a period of time that I am no longer using. I appreciate that ability!Read more
What is Jotform used for?
3 Comments
NM
Jotform can be used for a plethora of things!
From employee surveys, to required forms, or just for fun!Read more
Is Zoho forms free?
2 Comments
AC
You can register a free account with some limits but it is complete to start.Read more
Zoho Forms has no more discussions with answers
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