# Jotform vs Zoho Forms Comparison --- ## AI Generated Summary - **G2 reviewers report** that Jotform excels in user satisfaction, boasting a significantly higher overall score compared to Zoho Forms. Users appreciate Jotform's intuitive interface and the ability to create professional-looking forms quickly, which enhances their workflow efficiency. - **Users say** that Zoho Forms offers a clean and beginner-friendly interface, making it easy to create forms without complicated setups. Recent feedback highlights the AI-based template suggestions that help streamline the form creation process, which is particularly beneficial for those new to online forms. - **Reviewers mention** that Jotform's extensive feature set, including advanced logic capabilities, allows for more complex form designs. Users find it convenient to collect and manage data in one place, which saves them time and effort in their daily operations. - **According to verified reviews** , Zoho Forms is praised for its customization options, enabling users to tailor forms to their specific needs. This flexibility is particularly noted by users who collect detailed information from clients or students, making it a valuable tool for various industries. - **Users appreciate** Jotform's free entry-level pricing, which makes it accessible for small businesses looking to implement form solutions without upfront costs. This affordability, combined with its robust features, makes Jotform a popular choice among startups and small enterprises. - **G2 reviewers highlight** that while Zoho Forms has a solid support system, Jotform's support quality is slightly higher, with users reporting more positive experiences. This can be crucial for businesses that rely on timely assistance when facing technical challenges. --- ## Frequently Asked Questions ### What is the difference between Zoho Forms vs Jotform? Jotform stands out from Zoho Forms with higher reviewer ratings, more reviews, and stronger scores for setup and support. | [Zoho Forms](https://www.g2.com/products/zoho-forms/reviews) | [Jotform](https://www.g2.com/products/jotform/reviews) | | --- | --- | | 4.4/5 (129 reviews) | 4.7/5 (5,420 reviews) | | Small-Business | Small-Business | | 8.9 | 9.1 | | 8.6 | 8.8 | | Ease of Use | Ease of Use | ### How do the pricing models of Zoho Forms and Jotform compare? Jotform is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Zoho Forms. - **Zoho Forms:** In recent reviews, buyers mention that Zoho Forms is affordable but note that some advanced features are limited in lower plans and the pricing structure can be confusing. - **Jotform:** Reviewers consistently highlight that Jotform's pricing is higher than they would like, but they feel the value is justified by the features and ease of use. - **Switching-reason:** Several reviewers mention switching from Zoho Forms due to missing features and dissatisfaction with the pricing and support experience. ### What are the best alternatives to Zoho Forms and Jotform? The top three alternatives to Zoho Forms and Jotform are SurveySparrow, Typeform, and Microsoft Forms. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Zoho Forms](https://www.g2.com/products/zoho-forms/reviews) | 4.4/5 (129 reviews) | Small-Business | Affordable, but advanced features limited in lower plans | Ease of Use | | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5,420 reviews) | Small-Business | Higher price, but strong value for features | Ease of Use | | [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5 (2,067 reviews) | Small-Business | — | — | | [Typeform](https://www.g2.com/products/typeform/reviews) | 4.5/5 (1,017 reviews) | Small-Business | — | — | | [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) | 4.4/5 (476 reviews) | Mid-Market | — | — | ### Which Online Form Builder features should I prioritize when comparing Zoho Forms and Jotform? Buyers should prioritize Ease of Use, Integrations, Customization, Templates, and Pricing when comparing Zoho Forms and Jotform. - **Ease of Use:** Zoho Forms scores 9.0, Jotform scores 9.2. - **Integrations:** Zoho Forms is frequently cited for Zoho CRM and Zapier integrations; Jotform is noted for Docusign integration. - **Customization:** Zoho Forms receives recurring feedback about limited customization in lower plans; Jotform is praised for flexible form design and widgets. - **Templates:** Both products are highlighted for strong template offerings, with Zoho Forms receiving specific praise for AI-based template suggestions. - **Pricing:** Zoho Forms is described as affordable but with feature limitations in basic plans; Jotform is noted for higher pricing but strong value. ### What are the pros and cons of Zoho Forms vs Jotform? Jotform's headline strength is its ease of use and robust features, while Zoho Forms is praised for its simplicity and integration with Zoho products. - **Zoho Forms strengths:** Ease of Use (2 all-time mentions), Affordable (1), Centralization Management (1), Ease of Creation (1), Features (1), Integrations (1), Versatility (1). - **Zoho Forms trade-offs:** Integration Issues (1), Limited Customization (1), Not User-Friendly (1), Platform Issues (1), Poor Interface Design (1). - **Jotform strengths:** In recent reviews, buyers highlight ease of use, flexible form design, strong template and widget options, and robust integrations. - **Jotform trade-offs:** Reviewers note higher pricing and usage limits as key trade-offs, especially for small businesses or high-volume use cases. ### Is Zoho Forms or Jotform better for small businesses? Jotform is the better fit for small businesses, supported by its higher ratings and strong small-business reviewer sentiment. - **Zoho Forms:** Largest segment is Small-Business, with reviewers appreciating its affordability and integration with Zoho CRM, but noting limitations in customization and advanced features in lower plans. - **Jotform:** Largest segment is Small-Business, with reviewers consistently praising its ease of use, robust features, and suitability for small teams, despite higher pricing. ### Which Online Form Builder platform has better integrations? Jotform is favored for integrations, with reviewers citing a broader range of integration options and higher all-time mention counts. - **Zoho Forms:** Integrates with Zoho CRM (13 all-time mentions) and Zapier (3 all-time mentions), with reviewers noting strong integration within the Zoho ecosystem. - **Jotform:** Integrates with Docusign (19 all-time mentions), and reviewers highlight its ability to connect with a wide variety of third-party tools and payment processors. ### How do Zoho Forms and Jotform compare on customer support? Jotform and Zoho Forms are rated in near-parity for Quality of Support, with Jotform at 8.8 and Zoho Forms at 8.6. - **Zoho Forms:** Reviewers describe support as generally responsive, though some mention slow response times and limited help for integration issues. - **Jotform:** Reviewers consistently report positive support experiences, with many citing helpful articles, responsive website support, and quick resolution of issues. ### Which is easier to implement, Zoho Forms or Jotform? Jotform and Zoho Forms are rated in near-parity for Ease of Setup, with Jotform at 9.1 and Zoho Forms at 8.9. - **Zoho Forms:** Reviewers describe setup as straightforward and beginner-friendly, with a clean interface and quick implementation, though some note a learning curve for advanced features. - **Jotform:** Reviewers consistently highlight very easy and fast setup, with intuitive workflows and minimal technical barriers, even for complex forms. ### Which product has better Templates? Both Zoho Forms and Jotform are highly rated for Templates, with reviewers highlighting strong template offerings and ease of use. - **Zoho Forms:** Reviewers praise the variety and quality of templates, with specific mention of AI-based template suggestions and ease of customization. - **Jotform:** Reviewers highlight the breadth of templates, the ability to quickly generate forms from templates, and the integration of AI to streamline template selection and customization. | | Jotform | Zoho Forms | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | | **Total Reviews** | 5,583 | 128 | | **Largest Market Segment** | Small-Business (74.5% of reviews) | Small-Business (66.4% of reviews) | | **Entry Level Price** | Free | $ 25/Month | --- ## Top Pros & Cons ### Jotform Pros: - Ease of Use (1083 reviews) - Simple (715 reviews) Cons: - Expensive (277 reviews) - Missing Features (238 reviews) ### Zoho Forms Pros: - Ease of Use (3 reviews) - Affordable (1 reviews) Cons: - Integration Issues (1 reviews) - Limited Customization (1 reviews) --- ## Ratings Comparison | Rating | Jotform | Zoho Forms | |---|---|---| | **Meets Requirements** | 9.1 (4180 reviews) | 8.7 (110 reviews) | | **Ease of Use** | 9.2 (4269 reviews) | 9.0 (111 reviews) | | **Ease of Setup** | 9.1 (3374 reviews) | 8.9 (51 reviews) | | **Ease of Admin** | 9.1 (2899 reviews) | 8.8 (42 reviews) | | **Quality of Support** | 8.8 (3275 reviews) | 8.5 (99 reviews) | | **Has the product been a good partner in doing business?** | 9.1 (2765 reviews) | 8.5 (44 reviews) | | **Product Direction (% positive)** | 9.3 (4107 reviews) | 9.3 (109 reviews) | --- ## Pricing ### Jotform #### Entry-Level Pricing Plan: FREE Price: Free Description: Use Jotform absolutely free Key Features: - 100 Monthly Submissions - SSL Secure Submissions - Receive 10 Payments [Browse all 5 editions](https://www.g2.com/products/jotform/pricing) #### Free Trial Yes ### Zoho Forms #### Entry-Level Pricing Plan: STANDARD Price: $ 25 /Month Description: 10 Users, Unlimited Forms, 25,000 Submissions/month. Key Features: - Unlimited Reports - Payment Integration (Paypal, Stripe, 2Checkout) - 2 GB Storage [Browse all 4 editions](https://www.g2.com/products/zoho-forms/pricing) #### Free Trial No --- ## Features Comparison By Category ### Collaboration & Productivity | Product | Score | Reviews | |---|---|---| | **Jotform** | N/A | N/A | | **Zoho Forms** | N/A | N/A | #### Additional Functionality | Feature | Jotform | Zoho Forms | |---|---|---| | **Third-Party Integrations** | Not enough data | Not enough data | | **To-Do List** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Screen Sharing** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Brainstorming** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Real Time Editing** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Assignment Management** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Task Progress Tracking** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Progress Tracking** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | ### Event Registration & Ticketing | Product | Score | Reviews | |---|---|---| | **Jotform** | 8.0/10 | 879 | | **Zoho Forms** | N/A | N/A | #### Registration | Feature | Jotform | Zoho Forms | |---|---|---| | **Event creation** | 9.0 (764 reviews) | Not enough data | | **User registration process** | 9.2 (789 reviews) | Not enough data | | **Payment processing** | 8.0 (654 reviews) | Not enough data | | **Mobile check-in** | 7.9 (627 reviews) | Not enough data | | **On-site tickets and registration** | 8.2 (631 reviews) | Not enough data | | **Online Registration** | Not enough data | Not enough data | | **Visitor Registration** | Not enough data | Not enough data | | **Visitor Registration** | Not enough data | Not enough data | | **Multi-Event** | Not enough data | Not enough data | | **Group Registration** | Not enough data | Not enough data | | **Online Registration** | Not enough data | Not enough data | | **Event Registration** | Not enough data | Not enough data | | **Class Registration** | Not enough data | Not enough data | | **Online Ticketing** | Not enough data | Not enough data | | **Season Tickets** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | #### Generative AI | Feature | Jotform | Zoho Forms | |---|---|---| | **AI Text Generation** | 7.4 (402 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **SMS Reminders** | Not enough data | Not enough data | #### Marketing and Communications | Feature | Jotform | Zoho Forms | |---|---|---| | **Event website creation** | 7.8 (592 reviews) | Not enough data | | **Email automation** | 8.5 (681 reviews) | Not enough data | | **Email customization** | 8.3 (670 reviews) | Not enough data | | **Contact list management** | 8.3 (622 reviews) | Not enough data | | **Social media promotion** | 7.5 (572 reviews) | Not enough data | | **Lead generation and retrieval** | 7.8 (575 reviews) | Not enough data | | **Guest List Management** | Not enough data | Not enough data | | **Artist Management** | Not enough data | Not enough data | | **Contract/License Management** | Not enough data | Not enough data | | **Booking Management** | Not enough data | Not enough data | | **Website Management** | Not enough data | Not enough data | | **Attendee Management** | Not enough data | Not enough data | | **Registration Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Promotions Management** | Not enough data | Not enough data | | **Event Management** | Not enough data | Not enough data | | **Wait List Management** | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | | **Badge Management** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Survey/Poll Management** | Not enough data | Not enough data | | **Discount Management** | Not enough data | Not enough data | | **Refund Management** | Not enough data | Not enough data | | **Forms Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Venue Management** | Not enough data | Not enough data | | **Customer Data Management** | Not enough data | Not enough data | | **Attendance Management** | Not enough data | Not enough data | | **Help Desk Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | #### Agentic AI - Event Registration & Ticketing | Feature | Jotform | Zoho Forms | |---|---|---| | **Autonomous Task Execution** | 7.1 (79 reviews) | Not enough data | | **Multi-step Planning** | 7.4 (81 reviews) | Not enough data | | **Cross-system Integration** | 7.3 (81 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | #### Additional Functionality | Feature | Jotform | Zoho Forms | |---|---|---| | **Barcode/Ticket Scanning** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Event Scheduling** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Event Ticketing** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Confirmations/Reminders** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Event Calendar** | Not enough data | Not enough data | | **Floor Plans & Maps** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Event Tracking** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Badge Printing** | Not enough data | Not enough data | | **Self Check-In/Check-Out** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Seating Map** | Not enough data | Not enough data | | **Offline Access** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Guest List Search** | Not enough data | Not enough data | | **Attendee Profiles** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **QR Codes** | Not enough data | Not enough data | | **Attendee Segmentation** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Attendance Tracking** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Print-at-Home** | Not enough data | Not enough data | | **Reserved Seating** | Not enough data | Not enough data | | **Mobile Ticketing** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Point of Sale (POS)** | Not enough data | Not enough data | | **Ticket Brokering** | Not enough data | Not enough data | | **GDPR Compliance** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Cross Selling Functionality** | Not enough data | Not enough data | | **Kiosk Ticketing** | Not enough data | Not enough data | | **Dynamic Pricing** | Not enough data | Not enough data | | **Ticket Reservations** | Not enough data | Not enough data | ### Lead Generation | Product | Score | Reviews | |---|---|---| | **Jotform** | N/A | N/A | | **Zoho Forms** | N/A | N/A | #### Lead Generation | Feature | Jotform | Zoho Forms | |---|---|---| | **Lead Builder** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Marketing Automation Integration** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Data Import & Export Tools** | Not enough data | Not enough data | ### Lead Capture | Product | Score | Reviews | |---|---|---| | **Jotform** | 8.5/10 | 107 | | **Zoho Forms** | N/A | N/A | #### Lead Monitoring | Feature | Jotform | Zoho Forms | |---|---|---| | **Features** | 8.6 (66 reviews) | Not enough data | | **Performance** | 8.8 (62 reviews) | Not enough data | | **Identification** | 8.1 (59 reviews) | Not enough data | | **Lead Capture** | Not enough data | Not enough data | #### Agentic AI - Lead Capture | Feature | Jotform | Zoho Forms | |---|---|---| | **Cross-system Integration** | 7.9 (52 reviews) | Not enough data | | **Proactive Assistance** | 7.7 (50 reviews) | Not enough data | #### Data Capture | Feature | Jotform | Zoho Forms | |---|---|---| | **Mobile** | 8.5 (60 reviews) | Not enough data | | **Websites** | 8.8 (68 reviews) | Not enough data | | **Social Media** | 7.8 (59 reviews) | Not enough data | | **Data** | 8.6 (65 reviews) | Not enough data | #### Analytics | Feature | Jotform | Zoho Forms | |---|---|---| | **Export/Import** | 8.8 (64 reviews) | Not enough data | | **Reporting** | 8.5 (64 reviews) | Not enough data | #### Customization | Feature | Jotform | Zoho Forms | |---|---|---| | **Web Forms** | 9.3 (80 reviews) | Not enough data | | **Personalization** | 9.1 (68 reviews) | Not enough data | | **Templates** | 8.9 (72 reviews) | Not enough data | | **Integration** | 8.8 (66 reviews) | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | #### Additional Functionality | Feature | Jotform | Zoho Forms | |---|---|---| | **Lead Segmentation** | Not enough data | Not enough data | | **Conversion Tracking** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **A/B Testing** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Multi-Campaign** | Not enough data | Not enough data | | **Prospecting Tools** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Lead Distribution** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Lead Nurturing** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Data Extraction** | Not enough data | Not enough data | | **Lead Notifications** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Business Card/Badge Scanning** | Not enough data | Not enough data | | **Lead Generation** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Autoresponders** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Forms Management** | Not enough data | Not enough data | | **Visitor Tracking** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Campaign Analytics** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Campaign Planning** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Email Tracking** | Not enough data | Not enough data | | **Drip Campaigns** | Not enough data | Not enough data | | **Campaign Segmentation** | Not enough data | Not enough data | | **Lead Verification/Validation** | Not enough data | Not enough data | | **Source Tracking** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Opportunity Management** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | | **Sales Forecasting** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | ### Survey | Product | Score | Reviews | |---|---|---| | **Jotform** | 8.4/10 | 1334 | | **Zoho Forms** | N/A | N/A | #### Survey Management | Feature | Jotform | Zoho Forms | |---|---|---| | **Survey Builder** | 9.3 (1185 reviews) | Not enough data | | **Customizable Questions** | 9.3 (1206 reviews) | Not enough data | | **Templates** | 8.8 (1143 reviews) | Not enough data | | **Survey Distribution** | 9.0 (1094 reviews) | Not enough data | | **Mobile Survey** | Not enough data | Not enough data | | **Site Intercept Survey** | Not enough data | Not enough data | | **Pulse Surveys** | Not enough data | Not enough data | #### Survey Customization | Feature | Jotform | Zoho Forms | |---|---|---| | **Question Branching** | 8.6 (1017 reviews) | Not enough data | | **Branding** | 8.6 (1066 reviews) | Not enough data | | **Multimedia Support** | 8.4 (948 reviews) | Not enough data | | **Multilingual Surveys** | 8.0 (853 reviews) | Not enough data | #### Survey Insights | Feature | Jotform | Zoho Forms | |---|---|---| | **Reporting & Analytics** | 8.6 (1098 reviews) | Not enough data | | **BI Tools Integration** | 7.9 (842 reviews) | Not enough data | | **Data Exporting** | 8.8 (1097 reviews) | Not enough data | | **Permissions** | 8.5 (1021 reviews) | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Presentation Tools** | Not enough data | Not enough data | | **Data Analysis Tools** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | #### Agentic AI - Survey | Feature | Jotform | Zoho Forms | |---|---|---| | **Adaptive Learning** | 7.6 (129 reviews) | Not enough data | | **Proactive Assistance** | 7.6 (125 reviews) | Not enough data | | **Decision Making** | 7.7 (128 reviews) | Not enough data | | **Dynamic Content** | Not enough data | Not enough data | #### Additional Functionality | Feature | Jotform | Zoho Forms | |---|---|---| | **Single Sign On** | Not enough data | Not enough data | | **Phone Polling** | Not enough data | Not enough data | | **Online Polling** | Not enough data | Not enough data | | **Support Audio/Images/Video** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Question Library** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Survey/Poll Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Word Clouds** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Interactive Content** | Not enough data | Not enough data | | **Q&A Management** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Data Cleansing** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **Anonymous Feedback** | Not enough data | Not enough data | | **URL Customization** | Not enough data | Not enough data | | **Question Piping** | Not enough data | Not enough data | | **Offline Response Collection** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **NPS Survey Structure** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Response Validation** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Response Quotas** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Randomization** | Not enough data | Not enough data | ### Online Appointment Scheduling | Product | Score | Reviews | |---|---|---| | **Jotform** | 7.9/10 | 64 | | **Zoho Forms** | N/A | N/A | #### Notifications | Feature | Jotform | Zoho Forms | |---|---|---| | **Confirmations & Reminders** | 8.7 (48 reviews) | Not enough data | | **Appointment Follow-Up** | 8.5 (48 reviews) | Not enough data | | **Scheduling Notifications** | 8.6 (46 reviews) | Not enough data | | **Recurring Appointments** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Group Scheduling** | Not enough data | Not enough data | #### Settings | Feature | Jotform | Zoho Forms | |---|---|---| | **Time Zone Detection** | 8.3 (46 reviews) | Not enough data | | **Availability Settings** | 8.6 (46 reviews) | Not enough data | | **Blocked Time Settings** | 8.3 (46 reviews) | Not enough data | #### Personalization | Feature | Jotform | Zoho Forms | |---|---|---| | **Branding** | 9.0 (47 reviews) | Not enough data | | **Links** | 8.9 (41 reviews) | Not enough data | #### Integrations | Feature | Jotform | Zoho Forms | |---|---|---| | **Multi- Calendar Integration** | 7.6 (42 reviews) | Not enough data | | **Website Integration** | 8.8 (47 reviews) | Not enough data | | **Payment Acceptance** | 8.2 (43 reviews) | Not enough data | | **Video Conferencing** | 7.2 (41 reviews) | Not enough data | | **Communication** | 7.5 (40 reviews) | Not enough data | #### Generative AI | Feature | Jotform | Zoho Forms | |---|---|---| | **AI Text Generation** | 7.8 (37 reviews) | Not enough data | | **AI Text Summarization** | 7.3 (37 reviews) | Not enough data | | **AI Text-to-Image** | 7.0 (36 reviews) | Not enough data | | **AI Text-to-Speech** | 7.1 (36 reviews) | Not enough data | | **AI Image-to-Text** | 6.8 (36 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - Online Appointment Scheduling | Feature | Jotform | Zoho Forms | |---|---|---| | **Autonomous Task Execution** | 7.3 (37 reviews) | Not enough data | | **Multi-step Planning** | 7.5 (36 reviews) | Not enough data | | **Natural Language Interaction** | 7.7 (38 reviews) | Not enough data | #### Additional Functionality | Feature | Jotform | Zoho Forms | |---|---|---| | **Access Controls/Permissions** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Availability Management** | Not enough data | Not enough data | | **Wait List Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Client Portal** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Appointment Management** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Client Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Client Database** | Not enough data | Not enough data | | **Online Booking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Credit Card Processing** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Customer History** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **Jotform** | 8.9/10 | 2983 | | **Zoho Forms** | 8.5/10 | 42 | #### Customization | Feature | Jotform | Zoho Forms | |---|---|---| | **Custom Fields** | 9.0 (2280 reviews) | 8.7 (40 reviews) | | **Conditional Logic** | 8.8 (2086 reviews) | 8.6 (37 reviews) | | **Multi-page Forms** | 9.0 (2048 reviews) | 8.8 (37 reviews) | | **Design** | 8.7 (2335 reviews) | 8.2 (38 reviews) | | **Forms Creation & Design** | 9.5 (60 reviews) | Not enough data | #### Additional Functionality | Feature | Jotform | Zoho Forms | |---|---|---| | **Embedded Forms** | 8.8 (1985 reviews) | 8.7 (37 reviews) | | **Offline Capability** | 7.7 (1705 reviews) | 8.1 (32 reviews) | | **Notifications** | 8.9 (2129 reviews) | 8.5 (35 reviews) | | **Payments** | 8.0 (1756 reviews) | 8.2 (32 reviews) | | **Mobile Forms** | 8.9 (2066 reviews) | 8.5 (37 reviews) | | **Customizable Forms** | 9.6 (34 reviews) | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | #### Additional Functionality | Feature | Jotform | Zoho Forms | |---|---|---| | **Search/Filter** | 9.2 (6 reviews) | Not enough data | | **AI Copilot** | 8.1 (16 reviews) | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Content Publishing Options** | Not enough data | Not enough data | | **Reporting & Statistics** | 9.3 (5 reviews) | Not enough data | | **Content Library** | Not enough data | Not enough data | | **Document Classification** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Customizable Branding** | 6.9 (6 reviews) | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Document Management** | 10.0 (8 reviews) | Not enough data | | **Document Storage** | 8.9 (9 reviews) | Not enough data | | **Collaboration Tools** | 7.1 (7 reviews) | Not enough data | | **Data Capture and Transfer** | 10.0 (16 reviews) | Not enough data | | **Autofill** | Not enough data | Not enough data | | **Multi-Channel Distribution** | 10.0 (6 reviews) | Not enough data | | **Convert to PDF** | 6.9 (7 reviews) | Not enough data | | **Customizable Templates** | 9.2 (8 reviews) | Not enough data | | **Media Library** | Not enough data | Not enough data | | **Generative AI** | 9.0 (7 reviews) | Not enough data | | **Full Text Search** | Not enough data | Not enough data | | **Surveys & Feedback** | 10.0 (16 reviews) | Not enough data | | **Data Import/Export** | 9.7 (5 reviews) | Not enough data | | **Forms Management** | 9.0 (10 reviews) | Not enough data | | **Electronic Signature** | 9.0 (21 reviews) | Not enough data | | **Third-Party Integrations** | 9.0 (25 reviews) | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Workflow Management** | 9.2 (13 reviews) | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Mobile Access** | 9.8 (10 reviews) | Not enough data | ### 360 Feedback Software | Product | Score | Reviews | |---|---|---| | **Jotform** | 8.9/10 | 237 | | **Zoho Forms** | N/A | N/A | #### Performance reviews | Feature | Jotform | Zoho Forms | |---|---|---| | **customizable forms** | 9.2 (227 reviews) | Not enough data | | **360 reviews** | 8.8 (207 reviews) | Not enough data | #### Feedback | Feature | Jotform | Zoho Forms | |---|---|---| | **requesting feedback** | 9.0 (212 reviews) | Not enough data | | **continuous feedback** | 8.7 (198 reviews) | Not enough data | | **Anonymous Feedback** | Not enough data | Not enough data | #### Data | Feature | Jotform | Zoho Forms | |---|---|---| | **Dashboard and Reporting** | 8.9 (210 reviews) | Not enough data | | **Historical Analysis** | 8.6 (198 reviews) | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | #### Additional Functionality | Feature | Jotform | Zoho Forms | |---|---|---| | **Customizable Templates** | Not enough data | Not enough data | | **Question Library** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Assessment Management** | Not enough data | Not enough data | | **Skills Assessment** | Not enough data | Not enough data | | **Employee Database** | Not enough data | Not enough data | | **Employee Portal** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **Rater Selection** | Not enough data | Not enough data | | **Appraisal History** | Not enough data | Not enough data | | **Survey/Poll Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Employee Profiles** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Customizable Questions** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Progress Tracking** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Self Assessment** | Not enough data | Not enough data | | **Pulse Surveys** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Goal Setting/Tracking** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Performance Review Management** | Not enough data | Not enough data | | **Benchmarking** | Not enough data | Not enough data | | **Individual Development Plans** | Not enough data | Not enough data | ### Field Service Management | Product | Score | Reviews | |---|---|---| | **Jotform** | 7.3/10 | 191 | | **Zoho Forms** | N/A | N/A | #### Generative AI | Feature | Jotform | Zoho Forms | |---|---|---| | **AI Text Summarization** | 7.4 (98 reviews) | Not enough data | | **AI Image-to-Text** | 6.9 (96 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Before the Job | Feature | Jotform | Zoho Forms | |---|---|---| | **Calendar** | 7.1 (152 reviews) | Not enough data | | **Dispatch** | 7.2 (143 reviews) | Not enough data | | **Roles** | 7.5 (152 reviews) | Not enough data | | **Booking** | 7.3 (150 reviews) | Not enough data | #### On the Job | Feature | Jotform | Zoho Forms | |---|---|---| | **Location** | 7.3 (147 reviews) | Not enough data | | **Employee Communication** | 7.9 (162 reviews) | Not enough data | | **Behavior Monitoring** | 7.3 (146 reviews) | Not enough data | | **Client Notifications** | 7.8 (155 reviews) | Not enough data | | **Field Sales** | 7.4 (144 reviews) | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Payment Collection in the Field** | Not enough data | Not enough data | #### After the Job | Feature | Jotform | Zoho Forms | |---|---|---| | **Reports** | 8.4 (169 reviews) | Not enough data | | **Analytics** | 8.1 (166 reviews) | Not enough data | | **Billing & Invoicing** | 7.0 (144 reviews) | Not enough data | | **CRM Integrations** | 7.3 (143 reviews) | Not enough data | | **Accounting Integration** | Not enough data | Not enough data | | **QuickBooks Integration** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | #### Agentic AI - Field Service Management | Feature | Jotform | Zoho Forms | |---|---|---| | **Autonomous Task Execution** | 6.4 (25 reviews) | Not enough data | | **Natural Language Interaction** | 6.4 (25 reviews) | Not enough data | | **Proactive Assistance** | 6.5 (25 reviews) | Not enough data | #### Additional Functionality | Feature | Jotform | Zoho Forms | |---|---|---| | **Work Order Management** | Not enough data | Not enough data | | **Checklists** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Parts Management** | Not enough data | Not enough data | | **Service History** | Not enough data | Not enough data | | **Residential Properties** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **Purchase Order Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Dispatch Management** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Asset Tracking** | Not enough data | Not enough data | | **Technician Management** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Job Management** | Not enough data | Not enough data | | **Preventive Maintenance** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Commercial Properties** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Historical Reporting** | Not enough data | Not enough data | | **Contract/License Management** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Barcode/Ticket Scanning** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Facility Scheduling** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Inspection Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Predictive Maintenance** | Not enough data | Not enough data | | **Routing** | Not enough data | Not enough data | | **Forms Management** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Documentation Management** | Not enough data | Not enough data | | **File Storage** | Not enough data | Not enough data | | **Electronic Signature** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Personalization and Recommendation** | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | | **GPS** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Quotes/Estimates** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Online Time Clock** | Not enough data | Not enough data | | **Workforce Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Productivity Analysis** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Price and Cost Calculations** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Equipment Tracking** | Not enough data | Not enough data | | **Data Capture and Transfer** | Not enough data | Not enough data | | **Time Tracking** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Location Tracking** | Not enough data | Not enough data | | **Route Optimization** | Not enough data | Not enough data | | **Offline Access** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Knowledge Management** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | | **Customer History** | Not enough data | Not enough data | | **Inventory Control** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Client Portal** | Not enough data | Not enough data | | **Driver ETA** | Not enough data | Not enough data | | **Job Tracking** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Customer Management** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Work Order Creation** | Not enough data | Not enough data | | **Equipment Maintenance** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Recurring Appointments** | Not enough data | Not enough data | | **Contractor Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Talent Management | Product | Score | Reviews | |---|---|---| | **Jotform** | N/A | N/A | | **Zoho Forms** | N/A | N/A | #### Generative AI | Feature | Jotform | Zoho Forms | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | Jotform | Zoho Forms | |---|---|---| | **Onboarding** | Not enough data | Not enough data | | **Individual Development Plans** | Not enough data | Not enough data | | **Career Development** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Employee Profiles** | Not enough data | Not enough data | | **Employee Engagement** | Not enough data | Not enough data | | **Learning & Development** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | ### Recruiting | Product | Score | Reviews | |---|---|---| | **Jotform** | N/A | N/A | | **Zoho Forms** | N/A | N/A | #### Generative AI | Feature | Jotform | Zoho Forms | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### Talent Acquisition Suites | Product | Score | Reviews | |---|---|---| | **Jotform** | N/A | N/A | | **Zoho Forms** | N/A | N/A | #### Generative AI | Feature | Jotform | Zoho Forms | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | ### Salesforce AppExchange Apps | Product | Score | Reviews | |---|---|---| | **Jotform** | 6.7/10 | 8 | | **Zoho Forms** | N/A | N/A | #### Agentic AI - Salesforce AppExchange Apps | Feature | Jotform | Zoho Forms | |---|---|---| | **Autonomous Task Execution** | 6.9 (6 reviews) | Not enough data | | **Multi-step Planning** | 6.7 (6 reviews) | Not enough data | | **Cross-system Integration** | 6.9 (7 reviews) | Not enough data | | **Adaptive Learning** | 6.9 (6 reviews) | Not enough data | | **Natural Language Interaction** | 6.4 (6 reviews) | Not enough data | | **Proactive Assistance** | 6.4 (6 reviews) | Not enough data | | **Decision Making** | 6.9 (6 reviews) | Not enough data | ### Applicant Tracking Systems (ATS) | Product | Score | Reviews | |---|---|---| | **Jotform** | 7.7/10 | 979 | | **Zoho Forms** | N/A | N/A | #### Agentic AI - Applicant Tracking Systems (ATS) | Feature | Jotform | Zoho Forms | |---|---|---| | **Adaptive Learning** | 7.6 (28 reviews) | Not enough data | | **Natural Language Interaction** | 7.4 (28 reviews) | Not enough data | | **Decision Making** | 7.4 (28 reviews) | Not enough data | #### Sourcing | Feature | Jotform | Zoho Forms | |---|---|---| | **Candidate Search** | 7.5 (212 reviews) | Not enough data | | **Career Page Configuration** | 7.5 (202 reviews) | Not enough data | | **Candidate Sourcing** | 7.3 (35 reviews) | Not enough data | | **Job Posting** | 6.9 (36 reviews) | Not enough data | | **Candidate Sourcing Metrics** | 7.0 (33 reviews) | Not enough data | | **Boolean Search** | Not enough data | Not enough data | | **Resume Search** | Not enough data | Not enough data | #### Candidate Management - Applicant Tracking System | Feature | Jotform | Zoho Forms | |---|---|---| | **Candidate Evaluations** | 8.1 (224 reviews) | Not enough data | | **Applicant Data Management** | 8.1 (36 reviews) | Not enough data | | **Hiring Processes Tracking** | 8.2 (33 reviews) | Not enough data | | **Automated Resume Parsing** | 7.4 (31 reviews) | Not enough data | | **Scheduling** | 7.3 (31 reviews) | Not enough data | | **Candidate-Facing Statuses** | 7.3 (30 reviews) | Not enough data | | **Workflow Building** | 8.3 (33 reviews) | Not enough data | | **Application Management** | Not enough data | Not enough data | | **Candidate Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **Approval Workflow** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **Job Management** | Not enough data | Not enough data | #### Platform | Feature | Jotform | Zoho Forms | |---|---|---| | **Customization ** | 8.9 (907 reviews) | Not enough data | | **Integration APIs** | 8.1 (788 reviews) | Not enough data | | **Internationalization** | 8.0 (749 reviews) | Not enough data | | **User, Role, and Access Management** | 8.6 (828 reviews) | Not enough data | | **Activity Dashboard** | 8.7 (837 reviews) | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Training Management** | Not enough data | Not enough data | | **Goal Management** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Action Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Benefits Dashboard** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Recruitment Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Training Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Orientation Workflow Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **HR Management** | Not enough data | Not enough data | | **Help Desk Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Payroll Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Job Description Management** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Assessment Management** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Third-Party Integration** | Not enough data | Not enough data | | **Initiative Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Community Management** | Not enough data | Not enough data | | **Employee Referral Management** | Not enough data | Not enough data | | **Candidate Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Advertising Management** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Job Management** | Not enough data | Not enough data | | **Discount Management** | Not enough data | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Job Management** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Compensation Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Job Application Management** | Not enough data | Not enough data | | **HR Management** | Not enough data | Not enough data | | **Competency Management** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Job Description Management** | Not enough data | Not enough data | | **Evaluation Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### AI - Applicant Tracking Systems (ATS) | Feature | Jotform | Zoho Forms | |---|---|---| | **Predictive Insights** | 7.2 (27 reviews) | Not enough data | | **AI Job Description** | 7.0 (26 reviews) | Not enough data | | **Chatbot** | 6.9 (28 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | Jotform | Zoho Forms | |---|---|---| | **Self Service Portal** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Question Library** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Recruiting Firms** | Not enough data | Not enough data | | **Talent Pool** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Scoring** | Not enough data | Not enough data | | **Candidate Profiles** | Not enough data | Not enough data | | **Job Board** | Not enough data | Not enough data | | **Internal HR** | Not enough data | Not enough data | | **Reference Checking** | Not enough data | Not enough data | | **Careers Page** | Not enough data | Not enough data | | **Resume Storage** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Matching Engine** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Social Recruiting** | Not enough data | Not enough data | | **Onboarding** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **For Small Businesses** | Not enough data | Not enough data | | **Background Screening** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Resume Database** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Searchable Database** | Not enough data | Not enough data | | **GDPR Compliance** | Not enough data | Not enough data | | **Job Requisition** | Not enough data | Not enough data | ### Employee Engagement | Product | Score | Reviews | |---|---|---| | **Jotform** | 8.3/10 | 980 | | **Zoho Forms** | N/A | N/A | #### Platform Basics | Feature | Jotform | Zoho Forms | |---|---|---| | **Performance Benchmarking** | 8.4 (411 reviews) | Not enough data | | **Reporting & Dashboards** | 8.6 (444 reviews) | Not enough data | | **Interoperability** | 8.3 (422 reviews) | Not enough data | #### Platform Content | Feature | Jotform | Zoho Forms | |---|---|---| | **Employee Pulse Surveys** | 8.5 (410 reviews) | Not enough data | | **Survey Customization** | 8.8 (448 reviews) | Not enough data | | **Goal and Challenge Creation** | 8.3 (399 reviews) | Not enough data | | **Science-based templates** | 7.8 (383 reviews) | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Jotform | Zoho Forms | |---|---|---| | **Employee Segmenting** | 8.0 (383 reviews) | Not enough data | | **Goal and Challenge Creation** | 8.3 (399 reviews) | Not enough data | | **Peer Recognition** | 7.9 (388 reviews) | Not enough data | | **Social Feedback Portal** | 7.9 (387 reviews) | Not enough data | | **Employee Portal** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Peer-to-Peer Recognition** | Not enough data | Not enough data | #### Additional Functionality | Feature | Jotform | Zoho Forms | |---|---|---| | **Real-Time Reporting** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Rewards Program** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Learning & Development** | Not enough data | Not enough data | | **Social Engagement** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Customizable Questions** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Employee Profiles** | Not enough data | Not enough data | | **Question Library** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Scoring** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Offboarding** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Employee Onboarding** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Employee Database** | Not enough data | Not enough data | #### Platform | Feature | Jotform | Zoho Forms | |---|---|---| | **Customization ** | 8.9 (907 reviews) | Not enough data | | **Integration APIs** | 8.1 (788 reviews) | Not enough data | | **Internationalization** | 8.0 (749 reviews) | Not enough data | | **User, Role, and Access Management** | 8.6 (828 reviews) | Not enough data | | **Activity Dashboard** | 8.7 (837 reviews) | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Training Management** | Not enough data | Not enough data | | **Goal Management** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Action Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Benefits Dashboard** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Recruitment Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Training Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Orientation Workflow Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **HR Management** | Not enough data | Not enough data | | **Help Desk Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Payroll Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Job Description Management** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Assessment Management** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Third-Party Integration** | Not enough data | Not enough data | | **Initiative Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Community Management** | Not enough data | Not enough data | | **Employee Referral Management** | Not enough data | Not enough data | | **Candidate Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Advertising Management** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Job Management** | Not enough data | Not enough data | | **Discount Management** | Not enough data | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Job Management** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Compensation Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Job Application Management** | Not enough data | Not enough data | | **HR Management** | Not enough data | Not enough data | | **Competency Management** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Job Description Management** | Not enough data | Not enough data | | **Evaluation Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) **Unique to Jotform (9):** [360 Feedback Software](https://www.g2.com/categories/360-feedback-software), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Survey Software](https://www.g2.com/categories/survey), [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling) --- ## Reviewer Demographics ### By Company Size | Segment | Jotform | Zoho Forms | |---|---|---| | **Small-Business** | 74.5% | 66.4% | | **Mid-Market** | 21.5% | 28.7% | | **Enterprise** | 4.0% | 4.9% | ### By Industry #### Jotform - **Non-Profit Organization Management:** 9.5% - **Marketing and Advertising:** 4.7% - **Education Management:** 4.7% - **Health, Wellness and Fitness:** 4.4% - **Primary/Secondary Education:** 3.4% - **Real Estate:** 3.2% - **Hospital & Health Care:** 3.0% - **Higher Education:** 2.8% - **Construction:** 2.5% - **Events Services:** 2.4% - **Other:** 59.4% #### Zoho Forms - **Information Technology and Services:** 12.3% - **Marketing and Advertising:** 8.2% - **Computer Software:** 6.6% - **Apparel & Fashion:** 4.9% - **Wholesale:** 4.1% - **Health, Wellness and Fitness:** 4.1% - **Education Management:** 3.3% - **Insurance:** 3.3% - **Consulting:** 3.3% - **Telecommunications:** 3.3% - **Other:** 46.7% --- ## Alternatives ### Alternatives to Jotform - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2066 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1014 reviews) - [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (425 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23906 reviews) - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (475 reviews) - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews) - [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews) - [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) — 4.5/5 stars (175 reviews) - [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (499 reviews) - [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (332 reviews) ### Alternatives to Zoho Forms - [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1014 reviews) - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (475 reviews) - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews) - [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (971 reviews) - [Gravity Forms](https://www.g2.com/products/gravity-forms/reviews) — 4.7/5 stars (248 reviews) - [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (425 reviews) - [Cognito Forms](https://www.g2.com/products/cognito-forms/reviews) — 4.6/5 stars (139 reviews) - [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23906 reviews) - [EngageBay](https://www.g2.com/products/engagebay/reviews) — 4.6/5 stars (750 reviews) --- ## Top Discussions ### Jotform - Title: [What is JotForm used for?](https://www.g2.com/discussions/what-is-jotform-used-for) — 10 comments > **Top comment:** "Hello there! Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create..." - Title: [Is JotForm safe?](https://www.g2.com/discussions/is-jotform-safe) — 7 comments, 2 upvotes > **Top comment:** "As far as I can tell, Jotform is safe. It gives me the option to delete files over a period of time that I am no longer using. I appreciate that ability!" - Title: [What is Jotform used for?](https://www.g2.com/discussions/jotform-what-is-jotform-used-for) — 4 comments, 2 upvotes > **Top comment:** "Jotform can be used for a plethora of things! From employee surveys, to required forms, or just for fun!" - Title: [Is it possible to make surveys for Social Media using Jotform?](https://www.g2.com/discussions/is-it-possible-to-make-surveys-for-social-media-using-jotform) — 3 comments, 2 upvotes > **Top comment:** "Yes, it is possible and very functional, I am sure that Jotform will meet your needs." - Title: [What is the best thing about Jotform?](https://www.g2.com/discussions/what-is-the-best-thing-about-jotform) — 1 comment, 1 upvote > **Top comment:** "I Would say the AI Features" ### Zoho Forms - Title: [Is Zoho forms free?](https://www.g2.com/discussions/is-zoho-forms-free) — 2 comments > **Top comment:** "You can register a free account with some limits but it is complete to start." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jotform-vs-zoho-forms)