G2 reviewers report that Jotform excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Wufoo. Users appreciate the platform's extensive features and ease of integration, with one reviewer noting, "The ease of integration, implementation, customer support and number of features" makes it a standout choice.
Users say Wufoo offers a user-friendly interface that simplifies form creation, making it accessible even for those without advanced coding skills. One user highlighted, "I love the ease of use of this product. I can find everything in a user-friendly interface and put together a polished form in no time," showcasing its appeal for small businesses.
According to verified reviews, Jotform's recent activity indicates a robust user base, with over 4,300 reviews compared to Wufoo's 291. This suggests that Jotform is not only popular but also continuously evolving, as users mention its growth and adaptability to their needs.
Reviewers mention that while Wufoo has strong features like custom fields and offline capability, Jotform's conditional logic and multi-page forms are particularly praised for enhancing user experience. One Jotform user stated, "The conditional logic feature is something I find invaluable," highlighting its advanced capabilities.
Users report that Jotform's support quality is generally higher, with a score of 8.8 compared to Wufoo's 8.2. This is reflected in user feedback where Jotform users express satisfaction with the responsive customer support, which is crucial for businesses relying on timely assistance.
Reviewers note that Wufoo shines in its simplicity and straightforwardness, making it a great option for those who need basic form functionalities without the complexity. A user remarked, "Wufoo is great! It's easy and you don't need to have advanced coding skills," which resonates with small businesses looking for quick solutions.
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
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