Compare Jotform and WPForms 
Featured Products
At a Glance
Market Segments
Small-Business (73.5% of reviews)
Small-Business (89.9% of reviews)
Entry-Level Pricing
Free
No pricing available
Jotform
Star Rating
(4,888)4.7 out of 5
Market Segments
Small-Business (73.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansWPForms
Star Rating
(964)4.7 out of 5
Market Segments
Small-Business (89.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WPFormsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in overall user satisfaction, boasting a significantly higher G2 Score compared to WPForms. Users appreciate its intuitive interface and the ability to create forms quickly, with one reviewer highlighting its API integrations as a standout feature.
- Users say that WPForms shines in its drag-and-drop builder, making form creation straightforward and efficient. Reviewers have noted that this feature allows for advanced setups without unnecessary complexity, which is particularly beneficial for users looking for a powerful yet user-friendly solution.
- According to verified reviews, Jotform's customer support is frequently praised, with users mentioning that the ease of use and responsive support make it a reliable choice for businesses. This level of support is crucial for users who may need assistance during implementation.
- Reviewers mention that while WPForms has a strong focus on small businesses, its recent feedback indicates a need for more frequent updates and enhancements. Users appreciate its seamless integrations, but some feel that it could benefit from additional features to keep pace with competitors like Jotform.
- Users highlight that Jotform offers a free entry-level option, making it accessible for small businesses and startups. This flexibility is a significant advantage for those looking to test the waters before committing to a paid plan, a feature that WPForms does not provide.
- G2 reviewers note that while both platforms have similar star ratings, Jotform's higher volume of recent reviews suggests a more consistent user experience. Users have shared positive experiences with Jotform's customer surveys and booking systems, indicating its versatility across different use cases.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
WPForms
No pricing availableFree Trial
Jotform
Free Trial is available
WPForms
No trial information availableRatings
Meets Requirements
9.1
3,786
9.2
636
Ease of Use
9.2
3,865
9.5
649
Ease of Setup
9.1
2,981
9.6
553
Ease of Admin
9.1
2,563
9.5
540
Quality of Support
8.8
2,989
9.3
544
Has the product been a good partner in doing business?
9.1
2,446
9.5
510
Product Direction (% positive)
9.3
3,774
8.8
595
Features by Category
Registration
9.0
753
Not enough data
9.2
769
Not enough data
8.0
651
Not enough data
7.9
622
Not enough data
8.2
626
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
590
Not enough data
8.5
676
Not enough data
8.3
666
Not enough data
8.3
621
Not enough data
7.5
571
Not enough data
7.8
573
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
63
Not enough data
8.7
62
Not enough data
8.0
60
Not enough data
Agentic AI - Lead Capture
7.8
52
Not enough data
7.7
50
Not enough data
Data Capture
8.4
59
Not enough data
8.7
66
Not enough data
7.9
58
Not enough data
8.5
63
Not enough data
Analytics
8.7
61
Not enough data
8.5
64
Not enough data
Customization
9.3
74
Not enough data
9.0
63
Not enough data
8.8
69
Not enough data
8.8
64
Not enough data
Survey Management
9.3
1176
Not enough data
9.3
1196
Not enough data
8.8
1136
Not enough data
9.0
1089
Not enough data
Survey Customization
8.6
1012
Not enough data
8.6
1060
Not enough data
8.3
945
Not enough data
8.0
851
Not enough data
Survey Insights
8.6
1090
Not enough data
7.9
840
Not enough data
8.8
1091
Not enough data
8.5
1018
Not enough data
Agentic AI - Survey
7.5
126
Not enough data
7.6
123
Not enough data
7.7
126
Not enough data
Notifications
8.7
45
Not enough data
8.4
45
Not enough data
8.5
43
Not enough data
Settings
8.2
44
Not enough data
8.5
44
Not enough data
8.2
44
Not enough data
Personalization
8.9
43
Not enough data
8.8
37
Not enough data
Integrations
7.6
39
Not enough data
8.7
42
Not enough data
8.0
40
Not enough data
7.1
38
Not enough data
7.4
38
Not enough data
Generative AI
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Not enough data
Agentic AI - Online Appointment Scheduling
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Not enough data
Customization
9.0
2174
9.1
203
8.8
2035
9.1
191
9.0
2031
9.2
174
8.7
2209
8.5
204
Additional Functionality
8.8
1964
9.2
193
7.7
1694
7.9
139
8.9
2057
9.0
200
8.0
1709
8.8
134
8.9
2022
9.1
180
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
909
Not enough data
8.1
791
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
875
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
839
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
411
Not enough data
8.6
445
Not enough data
8.3
423
Not enough data
Platform Content
8.5
410
Not enough data
8.8
447
Not enough data
8.3
399
Not enough data
7.8
383
Not enough data
Platform Additional Functionality
8.0
383
Not enough data
8.3
399
Not enough data
7.9
389
Not enough data
7.9
387
Not enough data
Platform
8.9
909
Not enough data
8.1
791
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
875
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
839
Not enough data
Categories
Categories
Shared Categories
Jotform and WPForms are categorized as Online Form Builder
Unique Categories
WPForms has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WPForms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Marketing and Advertising
14.4%
Non-Profit Organization Management
6.4%
Information Technology and Services
5.4%
Design
4.7%
Health, Wellness and Fitness
3.9%
Other
65.2%
Alternatives
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
What is WPForms used for?
1 Comment
JS
It is a plugin used for building surveys, contact forms, polls, etc. Read more
WPForms has no more discussions with answers
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