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At a Glance
Market Segments
Small-Business (73.3% of reviews)
Small-Business (90.1% of reviews)
Entry-Level Pricing
Free
No pricing available
Jotform
Star Rating
(4,456)4.7 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansWPForms
Star Rating
(957)4.7 out of 5
Market Segments
Small-Business (90.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WPFormsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jotform excels in its Survey Builder with a rating of 9.3, allowing for a wide variety of question types and templates, while WPForms, although strong, has a slightly lower rating of 9.1 in this area.
- Reviewers mention that WPForms shines in Ease of Use with a score of 9.5, making it particularly user-friendly for beginners, whereas Jotform has a respectable score of 9.2 but may require a bit more time to master.
- G2 users highlight that Jotform's Embedded Forms feature is rated at 8.8, which is beneficial for seamless integration into websites, while WPForms outperforms with a score of 9.3, making it easier to embed forms without technical knowledge.
- Users on G2 report that WPForms offers superior Mobile Forms functionality with a score of 9.1, ensuring that forms are optimized for mobile devices, compared to Jotform's score of 8.9, which, while good, may not be as robust.
- Reviewers say that Jotform's Quality of Support is rated at 8.8, which is decent, but WPForms stands out with a higher score of 9.3, indicating a more responsive and helpful support team.
- Users report that Jotform's Conditional Logic feature is rated at 8.8, which allows for dynamic form behavior, but WPForms edges ahead with a score of 9.1, making it easier to create personalized user experiences.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
WPForms
No pricing availableFree Trial
Jotform
Free Trial is available
WPForms
No trial information availableRatings
Meets Requirements
9.1
3,595
9.2
629
Ease of Use
9.2
3,668
9.5
642
Ease of Setup
9.1
2,792
9.6
546
Ease of Admin
9.1
2,419
9.5
534
Quality of Support
8.8
2,840
9.3
538
Has the product been a good partner in doing business?
9.2
2,311
9.5
505
Product Direction (% positive)
9.3
3,583
8.8
588
Features by Category
Registration
9.0
745
Not enough data
9.1
761
Not enough data
8.0
646
Not enough data
7.9
620
Not enough data
8.2
623
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
571
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.2
78
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
56
Not enough data
8.7
57
Not enough data
7.8
55
Not enough data
Agentic AI - Lead Capture
7.7
48
Not enough data
7.5
46
Not enough data
Data Capture
8.3
54
Not enough data
8.5
54
Not enough data
7.7
52
Not enough data
8.4
54
Not enough data
Analytics
8.7
55
Not enough data
8.4
55
Not enough data
Customization
9.1
58
Not enough data
8.9
56
Not enough data
8.8
55
Not enough data
8.7
55
Not enough data
Survey Management
9.3
1160
Not enough data
9.3
1181
Not enough data
8.8
1126
Not enough data
9.0
1082
Not enough data
Survey Customization
8.6
1005
Not enough data
8.6
1051
Not enough data
8.3
943
Not enough data
8.0
849
Not enough data
Survey Insights
8.6
1084
Not enough data
7.9
837
Not enough data
8.8
1083
Not enough data
8.5
1012
Not enough data
Agentic AI - Survey
7.5
124
Not enough data
7.5
121
Not enough data
7.7
124
Not enough data
Notifications
8.6
42
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
Settings
8.1
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
Personalization
8.9
41
Not enough data
8.8
36
Not enough data
Integrations
7.5
38
Not enough data
8.6
39
Not enough data
7.9
38
Not enough data
7.0
37
Not enough data
7.3
37
Not enough data
Generative AI
7.6
33
Not enough data
7.1
34
Not enough data
6.9
33
Not enough data
7.1
33
Not enough data
6.8
33
Not enough data
Agentic AI - Online Appointment Scheduling
7.3
34
Not enough data
7.3
33
Not enough data
7.5
35
Not enough data
Customization
8.9
2089
9.1
199
8.8
1999
9.1
187
9.0
2006
9.2
171
8.7
2134
8.5
202
Additional Functionality
8.8
1928
9.2
190
7.7
1675
7.9
138
8.9
2011
9.0
198
8.0
1675
8.8
132
8.9
1989
9.1
178
Performance reviews
9.2
226
Not enough data
8.8
206
Not enough data
Feedback
9.0
211
Not enough data
8.7
197
Not enough data
Data
8.9
209
Not enough data
8.6
197
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
150
Not enough data
7.3
142
Not enough data
7.5
149
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
7.9
159
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
166
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.4
212
Not enough data
7.4
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
874
Not enough data
8.1
783
Not enough data
8.0
747
Not enough data
8.6
812
Not enough data
9.1
853
Not enough data
8.8
809
Not enough data
8.7
836
Not enough data
8.7
827
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
410
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
408
Not enough data
8.8
446
Not enough data
8.3
398
Not enough data
7.8
382
Not enough data
Platform Additional Functionality
8.0
382
Not enough data
8.3
398
Not enough data
7.9
388
Not enough data
7.9
385
Not enough data
Platform
8.9
874
Not enough data
8.1
783
Not enough data
8.0
747
Not enough data
8.6
812
Not enough data
9.1
853
Not enough data
8.8
809
Not enough data
8.7
836
Not enough data
8.7
827
Not enough data
Categories
Categories
Shared Categories
Jotform and WPForms are categorized as Online Form Builder
Unique Categories
WPForms has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WPForms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.7%
Education Management
4.8%
Marketing and Advertising
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Marketing and Advertising
14.0%
Non-Profit Organization Management
6.5%
Information Technology and Services
5.4%
Design
4.8%
Health, Wellness and Fitness
4.0%
Other
65.3%
Alternatives
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
What is WPForms used for?
1 Comment
JS
It is a plugin used for building surveys, contact forms, polls, etc. Read more
WPForms has no more discussions with answers
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