# Jotform vs User Interviews Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Jotform excels in user satisfaction, with many praising its **ease of creating forms** and the recent addition of an **AI feature** that streamlines the form-building process. In contrast, while User Interviews has a solid user interface, some users feel it lacks the same level of intuitive design for form creation.
- **Users say** that Jotform's implementation process is quick and straightforward, making it easy for teams to get started without extensive training. This is highlighted by feedback on the platform's **integrated waiver and payment process with Square**. On the other hand, User Interviews, while offering depth in study setup, can be more complex to navigate initially, which may slow down new users.
- **Reviewers mention** that Jotform's support is generally good, but it doesn't quite match the high praise User Interviews receives for its customer service. Users of User Interviews appreciate the **responsive support teams** that assist with any issues, enhancing their overall experience.
- **According to verified reviews** , Jotform stands out with a higher overall G2 Score, reflecting greater user satisfaction across various metrics. Users frequently highlight the platform's **survey distribution capabilities** as a key strength, while User Interviews, despite its solid performance, has a lower score, indicating room for improvement in user satisfaction.
- **G2 reviewers report** that Jotform is particularly favored by small businesses, with a significant majority of its reviews coming from this segment. This focus allows it to cater effectively to the needs of smaller teams. Conversely, User Interviews, while also serving small businesses, has a smaller proportion of reviews from this segment, which may affect its feature alignment with smaller organizations' needs.
- **Users say** that Jotform's extensive template library and variety of question types make it a versatile tool for different survey needs, with many appreciating the **customization options**. In comparison, while User Interviews offers flexibility in study design, some users feel it could benefit from a broader range of templates to enhance usability.



| | Jotform | User Interviews | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 5,202 | 1,046 | 
| **Largest Market Segment** | Small-Business (73.9% of reviews) | Small-Business (52.7% of reviews) | 
| **Entry Level Price** | Free | $49.00 | 

---
## Top Pros & Cons

### Jotform

Pros:
- Ease of Use (1083 reviews)
- Simple (715 reviews)

Cons:
- Expensive (277 reviews)
- Missing Features (238 reviews)

### User Interviews

Pros:
- Ease of Use (63 reviews)
- Customer Support (41 reviews)

Cons:
- Not User-Friendly (16 reviews)
- Survey Issues (16 reviews)

---
## Ratings Comparison
| Rating | Jotform | User Interviews | 
|---|---|---|
  | **Meets Requirements** | 9.1 (3949 reviews) | 8.9 (572 reviews) | 
  | **Ease of Use** | 9.2 (4033 reviews) | 9.0 (591 reviews) | 
  | **Ease of Setup** | 9.1 (3144 reviews) | 8.6 (209 reviews) | 
  | **Ease of Admin** | 9.1 (2718 reviews) | 9.0 (115 reviews) | 
  | **Quality of Support** | 8.8 (3107 reviews) | 9.1 (525 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (2594 reviews) | 9.1 (115 reviews) | 
  | **Product Direction (% positive)** | 9.3 (3918 reviews) | 9.3 (587 reviews) | 

---
## Pricing

### Jotform

#### Entry-Level Pricing

Plan: FREE

Price: Free

Description: Use Jotform absolutely free

Key Features:
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments

[Browse all 5 editions](https://www.g2.com/products/jotform/pricing)

#### Free Trial

Yes

### User Interviews

#### Entry-Level Pricing

Plan: Recruit Pay As You Go

Price: $49.00

Description: For teams doing occasional research.

Key Features:
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation

[Browse all 5 editions](https://www.g2.com/products/user-interviews/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Event Registration & Ticketing

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.0/10 | 862 |
| **User Interviews** | N/A | N/A |

#### Registration

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Event creation** | 9.0 (757 reviews) | Not enough data | 
| **User registration process** | 9.2 (776 reviews) | Not enough data | 
| **Payment processing** | 8.0 (652 reviews) | Not enough data | 
| **Mobile check-in** | 7.9 (624 reviews) | Not enough data | 
| **On-site tickets and registration** | 8.2 (628 reviews) | Not enough data | 

#### Generative AI

| Feature | Jotform | User Interviews | 
|---|---|---|
| **AI Text Generation** | 7.4 (402 reviews) | Not enough data | 

#### Marketing and Communications

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Event website creation** | 7.8 (591 reviews) | Not enough data | 
| **Email automation** | 8.5 (680 reviews) | Not enough data | 
| **Email customization** | 8.3 (668 reviews) | Not enough data | 
| **Contact list management** | 8.3 (622 reviews) | Not enough data | 
| **Social media promotion** | 7.5 (572 reviews) | Not enough data | 
| **Lead generation and retrieval** | 7.8 (575 reviews) | Not enough data | 

#### Agentic AI - Event Registration & Ticketing

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (79 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (79 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (81 reviews) | Not enough data | 

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **User Interviews** | 6.6/10 | 553 |

#### User Response Methods

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Survey** | Not enough data | 7.5 (223 reviews) ✓ Verified | 
| **Video Snippets** | Not enough data | 6.2 (193 reviews) | 
| **Video Interview** | Not enough data | 8.2 (223 reviews) | 
| **Photo Submission** | Not enough data | 5.9 (190 reviews) | 
| **Text/Notes** | Not enough data | 6.6 (202 reviews) | 

#### Participant Selection

| Feature | Jotform | User Interviews | 
|---|---|---|
| **In-App** | Not enough data | 6.9 (195 reviews) | 
| **In-Store** | Not enough data | 4.9 (48 reviews) | 
| **On-Site** | Not enough data | 6.0 (187 reviews) | 
| **Recruitment Pool** | Not enough data | 8.1 (215 reviews) ✓ Verified | 

#### Insights

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Analytics** | Not enough data | 6.7 (188 reviews) ✓ Verified | 
| **Collaboration** | Not enough data | 6.9 (197 reviews) ✓ Verified | 
| **Sorting** | Not enough data | 6.7 (196 reviews) ✓ Verified | 

#### Generative AI

| Feature | Jotform | User Interviews | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 4.9 (74 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **User Interviews** | N/A | N/A |

#### Lead Generation

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.5/10 | 98 |
| **User Interviews** | N/A | N/A |

#### Lead Monitoring

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Features** | 8.5 (62 reviews) | Not enough data | 
| **Performance** | 8.7 (61 reviews) | Not enough data | 
| **Identification** | 8.0 (59 reviews) | Not enough data | 

#### Agentic AI - Lead Capture

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Cross-system Integration** | 7.9 (53 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (50 reviews) | Not enough data | 

#### Data Capture

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Mobile** | 8.4 (59 reviews) | Not enough data | 
| **Websites** | 8.7 (66 reviews) | Not enough data | 
| **Social Media** | 7.7 (59 reviews) | Not enough data | 
| **Data** | 8.5 (62 reviews) | Not enough data | 

#### Analytics

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Export/Import** | 8.7 (62 reviews) | Not enough data | 
| **Reporting** | 8.5 (64 reviews) | Not enough data | 

#### Customization

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Forms** | 9.2 (75 reviews) | Not enough data | 
| **Personalization** | 9.0 (63 reviews) | Not enough data | 
| **Templates** | 8.8 (68 reviews) | Not enough data | 
| **Integration** | 8.8 (64 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.4/10 | 1319 |
| **User Interviews** | 7.7/10 | 534 |

#### Survey Management

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Survey Builder** | 9.3 (1180 reviews) | 8.3 (179 reviews) | 
| **Question Types** | 9.3 (1199 reviews) | 8.5 (226 reviews) | 
| **Templates** | 8.8 (1141 reviews) | 8.2 (170 reviews) | 
| **Survey Distribution** | 9.0 (1093 reviews) | 8.6 (188 reviews) | 

#### Survey Customization

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Branching/Skip Logic** | 8.6 (1016 reviews) | 7.7 (160 reviews) | 
| **Branding** | 8.6 (1063 reviews) | 8.0 (161 reviews) | 
| **Multimedia Support** | 8.3 (948 reviews) | 7.9 (165 reviews) | 
| **Multilingual Surveys** | 8.0 (853 reviews) | Feature Not Available | 

#### Survey Insights

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (1094 reviews) | Feature Not Available | 
| **BI Tools Integration** | 7.9 (842 reviews) | Feature Not Available | 
| **Data Exporting** | 8.8 (1093 reviews) | 8.4 (147 reviews) | 
| **Permissions** | 8.5 (1020 reviews) | 8.5 (162 reviews) | 

#### Agentic AI - Survey

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Adaptive Learning** | 7.6 (128 reviews) | 5.2 (10 reviews) | 
| **Proactive Assistance** | 7.6 (125 reviews) | 6.2 (10 reviews) | 
| **Decision Making** | 7.7 (128 reviews) | 7.4 (11 reviews) | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 7.9/10 | 62 |
| **User Interviews** | N/A | N/A |

#### Notifications

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Confirmations & Reminders** | 8.7 (47 reviews) | Not enough data | 
| **Appointment Follow-Up** | 8.5 (47 reviews) | Not enough data | 
| **Scheduling Notifications** | 8.6 (45 reviews) | Not enough data | 

#### Settings

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Time Zone Detection** | 8.3 (46 reviews) | Not enough data | 
| **Availability Settings** | 8.6 (46 reviews) | Not enough data | 
| **Blocked Time Settings** | 8.3 (46 reviews) | Not enough data | 

#### Personalization

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Branding** | 9.0 (46 reviews) | Not enough data | 
| **Links** | 8.9 (40 reviews) | Not enough data | 

#### Integrations

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Multi- Calendar Integration** | 7.5 (41 reviews) | Not enough data | 
| **Website Integration** | 8.8 (46 reviews) | Not enough data | 
| **Payment Acceptance** | 8.1 (42 reviews) | Not enough data | 
| **Video Conferencing** | 7.2 (41 reviews) | Not enough data | 
| **Communication** | 7.5 (40 reviews) | Not enough data | 

#### Generative AI

| Feature | Jotform | User Interviews | 
|---|---|---|
| **AI Text Generation** | 7.8 (37 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (37 reviews) | Not enough data | 
| **AI Text-to-Image** | 7.0 (36 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.1 (36 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.8 (36 reviews) | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (37 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (36 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (38 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.6/10 | 2718 |
| **User Interviews** | N/A | N/A |

#### Customization

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Custom Fields** | 9.0 (2227 reviews) | Not enough data | 
| **Conditional Logic** | 8.8 (2060 reviews) | Not enough data | 
| **Multi-page Forms** | 9.0 (2041 reviews) | Not enough data | 
| **Design** | 8.7 (2267 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Embedded Forms** | 8.8 (1975 reviews) | Not enough data | 
| **Offline Capability** | 7.7 (1699 reviews) | Not enough data | 
| **Notifications** | 8.9 (2093 reviews) | Not enough data | 
| **Payments** | 8.0 (1734 reviews) | Not enough data | 
| **Mobile Forms** | 8.9 (2040 reviews) | Not enough data | 

### 360 Feedback Software

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.9/10 | 237 |
| **User Interviews** | N/A | N/A |

#### Performance reviews

| Feature | Jotform | User Interviews | 
|---|---|---|
| **customizable forms** | 9.2 (227 reviews) | Not enough data | 
| **360 reviews** | 8.8 (207 reviews) | Not enough data | 

#### Feedback

| Feature | Jotform | User Interviews | 
|---|---|---|
| **requesting feedback** | 9.0 (212 reviews) | Not enough data | 
| **continuous feedback** | 8.7 (198 reviews) | Not enough data | 

#### Data

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Dashboard and Reporting** | 8.9 (210 reviews) | Not enough data | 
| **Historical Analysis** | 8.6 (198 reviews) | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 7.3/10 | 189 |
| **User Interviews** | N/A | N/A |

#### Generative AI

| Feature | Jotform | User Interviews | 
|---|---|---|
| **AI Text Summarization** | 7.4 (98 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.9 (96 reviews) | Not enough data | 

#### Before the Job

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Calendar** | 7.1 (152 reviews) | Not enough data | 
| **Dispatch** | 7.2 (143 reviews) | Not enough data | 
| **Roles** | 7.5 (151 reviews) | Not enough data | 
| **Booking** | 7.3 (150 reviews) | Not enough data | 

#### On the Job

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Location** | 7.3 (147 reviews) | Not enough data | 
| **Employee Communication** | 7.9 (162 reviews) | Not enough data | 
| **Behavior Monitoring** | 7.3 (146 reviews) | Not enough data | 
| **Client Notifications** | 7.8 (155 reviews) | Not enough data | 
| **Field Sales** | 7.4 (144 reviews) | Not enough data | 

#### After the Job

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Reports** | 8.4 (168 reviews) | Not enough data | 
| **Analytics** | 8.1 (165 reviews) | Not enough data | 
| **Invoicing** | 7.0 (144 reviews) | Not enough data | 
| **CRM Integrations** | 7.3 (143 reviews) | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.4 (25 reviews) | Not enough data | 
| **Proactive Assistance** | 6.5 (25 reviews) | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **User Interviews** | N/A | N/A |

#### Generative AI

| Feature | Jotform | User Interviews | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **User Interviews** | N/A | N/A |

#### Generative AI

| Feature | Jotform | User Interviews | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **User Interviews** | N/A | N/A |

#### Generative AI

| Feature | Jotform | User Interviews | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 6.7/10 | 8 |
| **User Interviews** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 6.7 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (7 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.4 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 6.4 (6 reviews) | Not enough data | 
| **Decision Making** | 6.9 (6 reviews) | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 7.8/10 | 982 |
| **User Interviews** | N/A | N/A |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Adaptive Learning** | 7.6 (28 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.4 (28 reviews) | Not enough data | 
| **Decision Making** | 7.4 (28 reviews) | Not enough data | 

#### Sourcing

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Candidate Search** | 7.5 (212 reviews) | Not enough data | 
| **Career Page Configuration** | 7.5 (202 reviews) | Not enough data | 
| **Social Sourcing** | 7.3 (35 reviews) | Not enough data | 
| **Job Posting** | 6.9 (36 reviews) | Not enough data | 
| **Candidate Sourcing Metrics** | 7.0 (33 reviews) | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Candidate Evaluations** | 8.1 (224 reviews) | Not enough data | 
| **Applicant Data Management** | 8.1 (35 reviews) | Not enough data | 
| **Hiring Processes Tracking** | 8.2 (33 reviews) | Not enough data | 
| **Automated Resume Parsing** | 7.4 (31 reviews) | Not enough data | 
| **Scheduling** | 7.3 (31 reviews) | Not enough data | 
| **Candidate-Facing Statuses** | 7.3 (30 reviews) | Not enough data | 
| **Workflow Building** | 8.3 (33 reviews) | Not enough data | 

#### Platform

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Customization ** | 8.9 (908 reviews) | Not enough data | 
| **Integration APIs** | 8.1 (789 reviews) | Not enough data | 
| **Internationalization** | 8.0 (751 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.6 (830 reviews) | Not enough data | 
| **Performance** | 9.1 (875 reviews) | Not enough data | 
| **Mobility** | 8.8 (827 reviews) | Not enough data | 
| **Reporting** | 8.7 (851 reviews) | Not enough data | 
| **Dashboards** | 8.7 (839 reviews) | Not enough data | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Predictive Insights** | 7.2 (27 reviews) | Not enough data | 
| **AI Job Description** | 7.0 (26 reviews) | Not enough data | 
| **Chatbot** | 6.8 (27 reviews) | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.4/10 | 982 |
| **User Interviews** | N/A | N/A |

#### Platform Basics

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Performance Benchmarking** | 8.4 (411 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.6 (444 reviews) | Not enough data | 
| **Interoperability** | 8.3 (422 reviews) | Not enough data | 

#### Platform Content

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Employee Pulse Surveys** | 8.5 (410 reviews) | Not enough data | 
| **Survey Customization** | 8.8 (448 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 8.3 (399 reviews) | Not enough data | 
| **Science-based templates** | 7.8 (383 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Employee Segmenting** | 8.0 (383 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 8.3 (399 reviews) | Not enough data | 
| **Peer Recognition** | 7.9 (388 reviews) | Not enough data | 
| **Social Feedback Portal** | 7.9 (387 reviews) | Not enough data | 

#### Platform

| Feature | Jotform | User Interviews | 
|---|---|---|
| **Customization ** | 8.9 (908 reviews) | Not enough data | 
| **Integration APIs** | 8.1 (789 reviews) | Not enough data | 
| **Internationalization** | 8.0 (751 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.6 (830 reviews) | Not enough data | 
| **Performance** | 9.1 (875 reviews) | Not enough data | 
| **Mobility** | 8.8 (827 reviews) | Not enough data | 
| **Reporting** | 8.7 (851 reviews) | Not enough data | 
| **Dashboards** | 8.7 (839 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to Jotform (9):** [360 Feedback Software](https://www.g2.com/categories/360-feedback-software), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)

**Unique to User Interviews (1):** [User Research Tools](https://www.g2.com/categories/user-research)


---
## Reviewer Demographics

### By Company Size

| Segment | Jotform | User Interviews | 
|---|---|---|
| **Small-Business** | 73.9% | 52.7% | 
| **Mid-Market** | 22.0% | 25.0% | 
| **Enterprise** | 4.1% | 22.2% | 

### By Industry

#### Jotform

- **Non-Profit Organization Management:** 9.5%
- **Marketing and Advertising:** 4.8%
- **Education Management:** 4.7%
- **Health, Wellness and Fitness:** 4.5%
- **Primary/Secondary Education:** 3.5%
- **Real Estate:** 3.2%
- **Hospital & Health Care:** 3.0%
- **Higher Education:** 2.8%
- **Construction:** 2.5%
- **Events Services:** 2.4%
- **Other:** 59.2%

#### User Interviews

- **Information Technology and Services:** 11.0%
- **Computer Software:** 9.5%
- **Market Research:** 8.4%
- **Financial Services:** 5.5%
- **Research:** 4.4%
- **Hospital & Health Care:** 3.9%
- **Accounting:** 3.1%
- **Retail:** 2.8%
- **Health, Wellness and Fitness:** 2.7%
- **Education Management:** 2.4%
- **Other:** 46.4%

---
## Alternatives

### Alternatives to Jotform

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23551 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) — 4.5/5 stars (175 reviews)
- [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (498 reviews)
- [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (330 reviews)

### Alternatives to User Interviews

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- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (528 reviews)
- [Dscout](https://www.g2.com/products/dscout/reviews) — 4.5/5 stars (184 reviews)
- [Maze](https://www.g2.com/products/maze-maze/reviews) — 4.5/5 stars (111 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3017 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23551 reviews)
- [Lyssna](https://www.g2.com/products/lyssna/reviews) — 4.5/5 stars (178 reviews)
- [Forsta](https://www.g2.com/products/forsta/reviews) — 4.2/5 stars (335 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)

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## Top Discussions

### Jotform

- Title: [What is JotForm used for?](https://www.g2.com/discussions/what-is-jotform-used-for) — 10 comments
  > **Top comment:** "Hello there!
 Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create..."
- Title: [Is JotForm safe?](https://www.g2.com/discussions/is-jotform-safe) — 7 comments, 1 upvote
  > **Top comment:** "As far as I can tell, Jotform is safe.  It gives me the option to delete files over a period of time that I am no longer using.  I appreciate that ability!"
- Title: [What is Jotform used for?](https://www.g2.com/discussions/jotform-what-is-jotform-used-for) — 4 comments, 2 upvotes
  > **Top comment:** "Jotform can be used for a plethora of things!
From employee surveys, to required forms, or just for fun!"
- Title: [Is it possible to make surveys for Social Media using Jotform?](https://www.g2.com/discussions/is-it-possible-to-make-surveys-for-social-media-using-jotform) — 3 comments, 2 upvotes
  > **Top comment:** "Yes, it is possible and very functional, I am sure that Jotform will meet your needs."
- Title: [What is the best thing about Jotform?](https://www.g2.com/discussions/what-is-the-best-thing-about-jotform) — 1 comment, 1 upvote
  > **Top comment:** "I Would say the AI Features"

### User Interviews

- Title: [How many user interviews should you do?](https://www.g2.com/discussions/how-many-user-interviews-should-you-do) — 2 comments
  > **Top comment:** "as many as your knowledge/data set would benefit"
- Title: [What do user interviews pay?](https://www.g2.com/discussions/what-do-user-interviews-pay) — 2 comments
  > **Top comment:** "User interviews is one of the best apps I have ever participated in. 90 9% of the time you are giving your own choice of what gift card you would like and..."
- Title: [Why is a user interview important?](https://www.g2.com/discussions/why-is-a-user-interview-important) — 1 comment
  > **Top comment:** "Because individual  user stories come together to help us understand the big picture on how to create and improve products and services."
- Title: [How do you recruit a user for an interview?](https://www.g2.com/discussions/how-do-you-recruit-a-user-for-an-interview) — 1 comment
  > **Top comment:** "I often share with family and friends how much enjoyment I get from doing my user interviews. I share the pleasure of helping a business do better. I learn..."
- Title: [Why is Amazon credit the main form of payment?](https://www.g2.com/discussions/31513-why-is-amazon-credit-the-main-form-of-payment) — 1 comment, 1 upvote
  > **Top comment:** "We now offer many options beyond Amazon Gift Cards! Check it out https://www.userinterviews.com/support/incentive-payments :)"

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jotform-vs-user-interviews)