Compare Jotform and User Interviews 
At a Glance
Market Segments
Small-Business (73.6% of reviews)
Small-Business (52.7% of reviews)
Entry-Level Pricing
Free
$49.00
Jotform
Star Rating
(4,914)4.7 out of 5
Market Segments
Small-Business (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansUser Interviews
Star Rating
(1,045)4.6 out of 5
Market Segments
Small-Business (52.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user satisfaction, with many praising its ease of creating specialized forms. Users appreciate how it streamlines the process of adding standard fields alongside upload options, making it a go-to for businesses needing customized solutions.
- Users say that User Interviews offers impressive depth and flexibility when setting up studies. This capability allows teams to tailor their research to specific needs, which is particularly beneficial for recruiting the right participants and structuring research effectively.
- Reviewers mention that Jotform's implementation process is notably quick and intuitive, with many highlighting the onboarding wizard that simplifies setup. This ease of use is a significant advantage for small businesses looking to get started without a steep learning curve.
- According to verified reviews, User Interviews shines in its speed and efficiency for participant recruitment. Users appreciate the platform's ability to quickly source participants for niche projects, which has become increasingly important in the post-pandemic landscape.
- G2 reviewers highlight that while Jotform has a higher overall satisfaction score, User Interviews boasts a slightly better rating for quality of support. Users have noted that they feel well-supported when navigating the platform, which can be crucial for teams relying on timely assistance.
- Users report that Jotform's extensive template library and survey distribution features are standout elements, making it easier to create and share forms. In contrast, while User Interviews provides valuable tools for research, some users feel it lacks the same level of template variety that Jotform offers.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
User Interviews
Recruit Pay As You Go
$49.00
For teams doing occasional research.
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Free Trial
Jotform
Free Trial is available
User Interviews
Free Trial is available
Ratings
Meets Requirements
9.1
3,797
8.9
571
Ease of Use
9.2
3,876
9.0
590
Ease of Setup
9.1
2,992
8.6
208
Ease of Admin
9.1
2,574
9.0
114
Quality of Support
8.8
2,998
9.1
525
Has the product been a good partner in doing business?
9.1
2,457
9.1
114
Product Direction (% positive)
9.3
3,784
9.3
586
Features by Category
Registration
9.0
753
Not enough data
9.2
770
Not enough data
8.0
651
Not enough data
7.9
622
Not enough data
8.2
626
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
590
Not enough data
8.5
676
Not enough data
8.3
666
Not enough data
8.3
621
Not enough data
7.5
571
Not enough data
7.8
573
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Not enough data
User Response Methods
Not enough data
7.5
223
|
Verified
Not enough data
6.2
193
Not enough data
8.2
223
Not enough data
5.9
190
Not enough data
6.6
202
Participant Selection
Not enough data
6.9
195
Not enough data
4.9
48
Not enough data
6.0
187
Not enough data
8.1
215
|
Verified
Insights
Not enough data
6.7
188
|
Verified
Not enough data
6.9
197
|
Verified
Not enough data
6.7
196
|
Verified
Generative AI
Not enough data
4.9
74
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
62
Not enough data
8.7
61
Not enough data
8.0
59
Not enough data
Agentic AI - Lead Capture
7.8
52
Not enough data
7.7
50
Not enough data
Data Capture
8.4
58
Not enough data
8.7
65
Not enough data
7.9
58
Not enough data
8.5
62
Not enough data
Analytics
8.7
61
Not enough data
8.5
63
Not enough data
Customization
9.3
72
Not enough data
9.0
63
Not enough data
8.8
68
Not enough data
8.8
64
Not enough data
Survey Management
9.3
1175
8.3
179
9.3
1196
8.5
226
8.8
1136
8.2
170
9.0
1089
8.6
188
Survey Customization
8.6
1012
7.7
160
8.6
1060
8.0
161
8.3
945
7.9
165
8.0
851
Feature Not Available
Survey Insights
8.6
1090
Feature Not Available
7.9
840
Feature Not Available
8.8
1091
8.4
147
8.5
1018
8.5
162
Agentic AI - Survey
7.5
126
5.2
10
7.6
123
6.2
10
7.7
126
7.2
10
Notifications
8.7
45
Not enough data
8.4
45
Not enough data
8.5
43
Not enough data
Settings
8.2
44
Not enough data
8.5
44
Not enough data
8.2
44
Not enough data
Personalization
8.9
43
Not enough data
8.8
37
Not enough data
Integrations
7.6
39
Not enough data
8.7
42
Not enough data
8.0
40
Not enough data
7.1
39
Not enough data
7.4
38
Not enough data
Generative AI
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Not enough data
Agentic AI - Online Appointment Scheduling
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Not enough data
Customization
9.0
2181
Not enough data
8.8
2035
Not enough data
9.0
2031
Not enough data
8.7
2213
Not enough data
Additional Functionality
8.8
1965
Not enough data
7.7
1694
Not enough data
8.9
2059
Not enough data
8.0
1710
Not enough data
8.9
2023
Not enough data
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
908
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
875
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
839
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
411
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
410
Not enough data
8.8
447
Not enough data
8.3
399
Not enough data
7.8
383
Not enough data
Platform Additional Functionality
8.0
383
Not enough data
8.3
399
Not enough data
7.9
388
Not enough data
7.9
387
Not enough data
Platform
8.9
908
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
875
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
839
Not enough data
Categories
Categories
Shared Categories
Jotform and User Interviews are categorized as Survey
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User Interviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.8%
Education Management
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Information Technology and Services
11.0%
Computer Software
9.5%
Market Research
8.5%
Financial Services
5.5%
Research
4.5%
Other
61.1%
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
How many user interviews should you do?
2 Comments
ID
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
CM
As mentioned in the previous comment the pay is typically done via a choice of literary hundreds of gift card options. Some studies, although rare will lay...Read more
Why is paypal the only disbursement option
1 Comment
UM
Hi Ken! We recently launched "Reward Link" which means there are many new incentive types beyond Amazing including Starbucks, Target, DoorDash, Uber, and...Read more
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