# Jotform vs SurveyMonkey Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in creating and sharing surveys, with users highlighting its intuitive design that makes the process feel fast and straightforward. Many appreciate how easy it is to track results, making it a preferred choice for data collection.
- **Users say** Jotform stands out for its user-friendly interface, especially for those without a technical background. The drag-and-drop functionality allows for quick customization, and the extensive template library makes it easy to get started, saving users valuable time.
- **Reviewers mention** that while SurveyMonkey has a strong overall satisfaction score, it faces challenges in meeting specific workflow needs, with some users noting configuration difficulties. This can impact the experience for those looking for tailored solutions.
- **According to verified reviews** , Jotform shines with its ability to integrate payment processing seamlessly, which is a significant advantage for users needing to collect payments through forms. This feature adds a layer of functionality that many find essential.
- **G2 reviewers highlight** that both platforms offer similar ease of use, but Jotform edges out slightly with its design capabilities, making data collection visually appealing. Users appreciate the fun graphics and overall aesthetic, which can enhance engagement.
- **Users report** that while SurveyMonkey has a larger market presence and a higher total number of reviews, Jotform's recent feedback indicates a growing satisfaction among users, particularly in areas like support quality and product direction, suggesting a positive trajectory for the platform.



| | Jotform | SurveyMonkey | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 5,146 | 23,543 | 
| **Largest Market Segment** | Small-Business (73.8% of reviews) | Small-Business (36.5% of reviews) | 
| **Entry Level Price** | Free | Contact Us | 

---
## Top Pros & Cons

### Jotform

Pros:
- Ease of Use (1139 reviews)
- Simple (740 reviews)

Cons:
- Expensive (287 reviews)
- Missing Features (250 reviews)

### SurveyMonkey

Pros:
- Ease of Use (376 reviews)
- Ease of Creation (171 reviews)

Cons:
- Expensive (116 reviews)
- Limitations (91 reviews)

---
## Ratings Comparison
| Rating | Jotform | SurveyMonkey | 
|---|---|---|
  | **Meets Requirements** | 9.1 (3921 reviews) | 9.0 (20670 reviews) | 
  | **Ease of Use** | 9.2 (4004 reviews) | 9.2 (20788 reviews) | 
  | **Ease of Setup** | 9.1 (3115 reviews) | 9.0 (8123 reviews) | 
  | **Ease of Admin** | 9.1 (2691 reviews) | 8.9 (7621 reviews) | 
  | **Quality of Support** | 8.8 (3088 reviews) | 8.6 (14663 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (2568 reviews) | 8.8 (6671 reviews) | 
  | **Product Direction (% positive)** | 9.3 (3892 reviews) | 7.7 (20212 reviews) | 

---
## Pricing

### Jotform

#### Entry-Level Pricing

Plan: FREE

Price: Free

Description: Use Jotform absolutely free

Key Features:
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments

[Browse all 5 editions](https://www.g2.com/products/jotform/pricing)

#### Free Trial

Yes

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Event Registration & Ticketing

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.0/10 | 856 |
| **SurveyMonkey** | N/A | N/A |

#### Registration

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Event creation** | 9.0 (756 reviews) | Not enough data | 
| **User registration process** | 9.2 (775 reviews) | Not enough data | 
| **Payment processing** | 8.0 (652 reviews) | Not enough data | 
| **Mobile check-in** | 7.9 (623 reviews) | Not enough data | 
| **On-site tickets and registration** | 8.2 (627 reviews) | Not enough data | 

#### Generative AI

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | 7.4 (401 reviews) | Not enough data | 

#### Marketing and Communications

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Event website creation** | 7.8 (591 reviews) | Not enough data | 
| **Email automation** | 8.5 (679 reviews) | Not enough data | 
| **Email customization** | 8.3 (667 reviews) | Not enough data | 
| **Contact list management** | 8.3 (622 reviews) | Not enough data | 
| **Social media promotion** | 7.5 (572 reviews) | Not enough data | 
| **Lead generation and retrieval** | 7.8 (574 reviews) | Not enough data | 

#### Agentic AI - Event Registration & Ticketing

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (79 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (79 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (81 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Lead Generation

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.5/10 | 97 |
| **SurveyMonkey** | N/A | N/A |

#### Lead Monitoring

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Features** | 8.5 (62 reviews) | Not enough data | 
| **Performance** | 8.7 (61 reviews) | Not enough data | 
| **Identification** | 8.0 (59 reviews) | Not enough data | 

#### Agentic AI - Lead Capture

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Cross-system Integration** | 7.9 (53 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (50 reviews) | Not enough data | 

#### Data Capture

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Mobile** | 8.4 (59 reviews) | Not enough data | 
| **Websites** | 8.7 (66 reviews) | Not enough data | 
| **Social Media** | 7.7 (59 reviews) | Not enough data | 
| **Data** | 8.5 (62 reviews) | Not enough data | 

#### Analytics

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Export/Import** | 8.7 (62 reviews) | Not enough data | 
| **Reporting** | 8.5 (64 reviews) | Not enough data | 

#### Customization

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Forms** | 9.2 (75 reviews) | Not enough data | 
| **Personalization** | 9.0 (63 reviews) | Not enough data | 
| **Templates** | 8.8 (68 reviews) | Not enough data | 
| **Integration** | 8.8 (64 reviews) | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **SurveyMonkey** | 7.9/10 | 193 |

#### Feedback Management

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Tagging** | Not enough data | 7.8 (149 reviews) | 
| **Segmentation** | Not enough data | 8.1 (147 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.1 (158 reviews) | 

#### Feedback Analysis

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 8.1 (144 reviews) | 
| **Sentiment Analysis** | Not enough data | 7.9 (144 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 7.6 (138 reviews) | 

#### Feedback Sources

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Online Reviews** | Not enough data | 8.1 (147 reviews) | 
| **Surveys** | Not enough data | 9.1 (169 reviews) | 
| **Social Media** | Not enough data | 7.8 (138 reviews) | 
| **Customer Service Channels** | Not enough data | 7.7 (136 reviews) | 

#### Generative AI

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (130 reviews) | 
| **AI Text Summarization** | Not enough data | 7.6 (81 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.4/10 | 1313 |
| **SurveyMonkey** | 8.3/10 | 1702 |

#### Survey Management

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Survey Builder** | 9.3 (1179 reviews) | 9.0 (1500 reviews) | 
| **Question Types** | 9.3 (1199 reviews) | 8.9 (1442 reviews) | 
| **Templates** | 8.8 (1139 reviews) | 8.6 (1358 reviews) | 
| **Survey Distribution** | 9.0 (1092 reviews) | 8.9 (1418 reviews) | 

#### Survey Customization

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Branching/Skip Logic** | 8.6 (1016 reviews) | 8.4 (1169 reviews) | 
| **Branding** | 8.6 (1063 reviews) | 8.2 (1205 reviews) | 
| **Multimedia Support** | 8.3 (948 reviews) | 8.1 (1073 reviews) | 
| **Multilingual Surveys** | 8.0 (853 reviews) | 8.1 (905 reviews) | 

#### Survey Insights

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (1094 reviews) | 8.6 (1413 reviews) | 
| **BI Tools Integration** | 7.9 (842 reviews) | 8.0 (945 reviews) | 
| **Data Exporting** | 8.8 (1093 reviews) | 8.5 (1266 reviews) | 
| **Permissions** | 8.5 (1020 reviews) | 8.4 (1138 reviews) | 

#### Agentic AI - Survey

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Adaptive Learning** | 7.6 (128 reviews) | 7.6 (147 reviews) | 
| **Proactive Assistance** | 7.6 (125 reviews) | 7.7 (151 reviews) | 
| **Decision Making** | 7.7 (128 reviews) | 8.0 (151 reviews) | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 7.9/10 | 61 |
| **SurveyMonkey** | N/A | N/A |

#### Notifications

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Confirmations & Reminders** | 8.7 (47 reviews) | Not enough data | 
| **Appointment Follow-Up** | 8.5 (47 reviews) | Not enough data | 
| **Scheduling Notifications** | 8.6 (45 reviews) | Not enough data | 

#### Settings

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Time Zone Detection** | 8.3 (46 reviews) | Not enough data | 
| **Availability Settings** | 8.6 (46 reviews) | Not enough data | 
| **Blocked Time Settings** | 8.3 (46 reviews) | Not enough data | 

#### Personalization

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Branding** | 9.0 (46 reviews) | Not enough data | 
| **Links** | 8.9 (40 reviews) | Not enough data | 

#### Integrations

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Multi- Calendar Integration** | 7.5 (41 reviews) | Not enough data | 
| **Website Integration** | 8.8 (46 reviews) | Not enough data | 
| **Payment Acceptance** | 8.1 (42 reviews) | Not enough data | 
| **Video Conferencing** | 7.2 (41 reviews) | Not enough data | 
| **Communication** | 7.5 (40 reviews) | Not enough data | 

#### Generative AI

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | 7.8 (37 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (37 reviews) | Not enough data | 
| **AI Text-to-Image** | 7.0 (36 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.1 (36 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.8 (36 reviews) | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (37 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (36 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (38 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.6/10 | 2684 |
| **SurveyMonkey** | 8.3/10 | 245 |

#### Customization

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Custom Fields** | 9.0 (2220 reviews) | 8.6 (209 reviews) | 
| **Conditional Logic** | 8.8 (2058 reviews) | 8.3 (194 reviews) | 
| **Multi-page Forms** | 9.0 (2039 reviews) | 8.7 (214 reviews) | 
| **Design** | 8.7 (2259 reviews) | 8.6 (227 reviews) | 

#### Additional Functionality

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Embedded Forms** | 8.8 (1974 reviews) | 8.3 (173 reviews) | 
| **Offline Capability** | 7.7 (1698 reviews) | 7.6 (151 reviews) | 
| **Notifications** | 8.9 (2086 reviews) | 8.3 (197 reviews) | 
| **Payments** | 8.0 (1731 reviews) | 7.8 (150 reviews) | 
| **Mobile Forms** | 8.9 (2036 reviews) | 8.5 (205 reviews) | 

### 360 Feedback Software

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.9/10 | 237 |
| **SurveyMonkey** | N/A | N/A |

#### Performance reviews

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **customizable forms** | 9.2 (227 reviews) | Not enough data | 
| **360 reviews** | 8.8 (207 reviews) | Not enough data | 

#### Feedback

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **requesting feedback** | 9.0 (212 reviews) | Not enough data | 
| **continuous feedback** | 8.7 (198 reviews) | Not enough data | 

#### Data

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Dashboard and Reporting** | 8.9 (210 reviews) | Not enough data | 
| **Historical Analysis** | 8.6 (198 reviews) | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 7.3/10 | 189 |
| **SurveyMonkey** | N/A | N/A |

#### Generative AI

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **AI Text Summarization** | 7.4 (98 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.9 (96 reviews) | Not enough data | 

#### Before the Job

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Calendar** | 7.1 (152 reviews) | Not enough data | 
| **Dispatch** | 7.2 (143 reviews) | Not enough data | 
| **Roles** | 7.5 (151 reviews) | Not enough data | 
| **Booking** | 7.3 (150 reviews) | Not enough data | 

#### On the Job

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Location** | 7.3 (147 reviews) | Not enough data | 
| **Employee Communication** | 7.9 (162 reviews) | Not enough data | 
| **Behavior Monitoring** | 7.3 (146 reviews) | Not enough data | 
| **Client Notifications** | 7.8 (155 reviews) | Not enough data | 
| **Field Sales** | 7.4 (144 reviews) | Not enough data | 

#### After the Job

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Reports** | 8.4 (168 reviews) | Not enough data | 
| **Analytics** | 8.1 (165 reviews) | Not enough data | 
| **Invoicing** | 7.0 (144 reviews) | Not enough data | 
| **CRM Integrations** | 7.3 (143 reviews) | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.4 (25 reviews) | Not enough data | 
| **Proactive Assistance** | 6.5 (25 reviews) | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Generative AI

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Generative AI

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Generative AI

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 6.7/10 | 8 |
| **SurveyMonkey** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 6.7 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (7 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.4 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 6.4 (6 reviews) | Not enough data | 
| **Decision Making** | 6.9 (6 reviews) | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 7.8/10 | 982 |
| **SurveyMonkey** | N/A | N/A |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Adaptive Learning** | 7.6 (28 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.4 (28 reviews) | Not enough data | 
| **Decision Making** | 7.4 (28 reviews) | Not enough data | 

#### Sourcing

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Candidate Search** | 7.5 (212 reviews) | Not enough data | 
| **Career Page Configuration** | 7.5 (202 reviews) | Not enough data | 
| **Social Sourcing** | 7.3 (35 reviews) | Not enough data | 
| **Job Posting** | 6.9 (36 reviews) | Not enough data | 
| **Candidate Sourcing Metrics** | 7.0 (33 reviews) | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Candidate Evaluations** | 8.1 (224 reviews) | Not enough data | 
| **Applicant Data Management** | 8.1 (35 reviews) | Not enough data | 
| **Hiring Processes Tracking** | 8.2 (33 reviews) | Not enough data | 
| **Automated Resume Parsing** | 7.4 (31 reviews) | Not enough data | 
| **Scheduling** | 7.3 (31 reviews) | Not enough data | 
| **Candidate-Facing Statuses** | 7.3 (30 reviews) | Not enough data | 
| **Workflow Building** | 8.3 (33 reviews) | Not enough data | 

#### Platform

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Customization ** | 8.9 (908 reviews) | Not enough data | 
| **Integration APIs** | 8.1 (789 reviews) | Not enough data | 
| **Internationalization** | 8.0 (751 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.6 (830 reviews) | Not enough data | 
| **Performance** | 9.1 (875 reviews) | Not enough data | 
| **Mobility** | 8.8 (827 reviews) | Not enough data | 
| **Reporting** | 8.7 (851 reviews) | Not enough data | 
| **Dashboards** | 8.7 (839 reviews) | Not enough data | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Predictive Insights** | 7.2 (27 reviews) | Not enough data | 
| **AI Job Description** | 7.0 (26 reviews) | Not enough data | 
| **Chatbot** | 6.8 (27 reviews) | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.4/10 | 982 |
| **SurveyMonkey** | N/A | N/A |

#### Platform Basics

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Performance Benchmarking** | 8.4 (411 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.6 (444 reviews) | Not enough data | 
| **Interoperability** | 8.3 (422 reviews) | Not enough data | 

#### Platform Content

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Employee Pulse Surveys** | 8.5 (410 reviews) | Not enough data | 
| **Survey Customization** | 8.8 (448 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 8.3 (399 reviews) | Not enough data | 
| **Science-based templates** | 7.8 (383 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Employee Segmenting** | 8.0 (383 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 8.3 (399 reviews) | Not enough data | 
| **Peer Recognition** | 7.9 (388 reviews) | Not enough data | 
| **Social Feedback Portal** | 7.9 (387 reviews) | Not enough data | 

#### Platform

| Feature | Jotform | SurveyMonkey | 
|---|---|---|
| **Customization ** | 8.9 (908 reviews) | Not enough data | 
| **Integration APIs** | 8.1 (789 reviews) | Not enough data | 
| **Internationalization** | 8.0 (751 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.6 (830 reviews) | Not enough data | 
| **Performance** | 9.1 (875 reviews) | Not enough data | 
| **Mobility** | 8.8 (827 reviews) | Not enough data | 
| **Reporting** | 8.7 (851 reviews) | Not enough data | 
| **Dashboards** | 8.7 (839 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Survey Software](https://www.g2.com/categories/survey)

**Unique to Jotform (8):** [360 Feedback Software](https://www.g2.com/categories/360-feedback-software), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)

**Unique to SurveyMonkey (1):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Jotform | SurveyMonkey | 
|---|---|---|
| **Small-Business** | 73.8% | 36.5% | 
| **Mid-Market** | 22.1% | 34.1% | 
| **Enterprise** | 4.1% | 29.4% | 

### By Industry

#### Jotform

- **Non-Profit Organization Management:** 9.5%
- **Marketing and Advertising:** 4.8%
- **Education Management:** 4.7%
- **Health, Wellness and Fitness:** 4.5%
- **Primary/Secondary Education:** 3.5%
- **Real Estate:** 3.1%
- **Hospital & Health Care:** 3.0%
- **Higher Education:** 2.8%
- **Construction:** 2.5%
- **Events Services:** 2.4%
- **Other:** 59.2%

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

---
## Alternatives

### Alternatives to Jotform

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2062 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (994 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) — 4.5/5 stars (175 reviews)
- [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (497 reviews)
- [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (328 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (949 reviews)

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2062 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (994 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (949 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (559 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (208 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7392 reviews)

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## Top Discussions

### Jotform

- Title: [What is JotForm used for?](https://www.g2.com/discussions/what-is-jotform-used-for) — 10 comments
  > **Top comment:** "Hello there!
 Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create..."
- Title: [Is JotForm safe?](https://www.g2.com/discussions/is-jotform-safe) — 7 comments, 1 upvote
  > **Top comment:** "As far as I can tell, Jotform is safe.  It gives me the option to delete files over a period of time that I am no longer using.  I appreciate that ability!"
- Title: [What is Jotform used for?](https://www.g2.com/discussions/jotform-what-is-jotform-used-for) — 4 comments, 2 upvotes
  > **Top comment:** "Jotform can be used for a plethora of things!
From employee surveys, to required forms, or just for fun!"
- Title: [Is it possible to make surveys for Social Media using Jotform?](https://www.g2.com/discussions/is-it-possible-to-make-surveys-for-social-media-using-jotform) — 3 comments, 2 upvotes
  > **Top comment:** "Yes, it is possible and very functional, I am sure that Jotform will meet your needs."
- Title: [What is the best thing about Jotform?](https://www.g2.com/discussions/what-is-the-best-thing-about-jotform) — 1 comment, 1 upvote
  > **Top comment:** "I Would say the AI Features"

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jotform-vs-surveymonkey)