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Compare Jotform and SurveyMonkey 
Featured Products
At a Glance
Market Segments
Small-Business (73.3% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
Free
Contact Us
Jotform
Star Rating
(4,756)4.7 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSurveyMonkey
Star Rating
(23,377)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in integration capabilities, with users appreciating how it seamlessly connects with tools like MS Teams, enhancing workflow efficiency. Many find the automation features particularly helpful in reducing manual tasks.
- Users say Jotform stands out for its user-friendly design, especially with its drag-and-drop form builder that requires no coding skills. This feature is frequently highlighted by users who enjoy the ease of creating forms quickly and efficiently.
- Reviewers mention that SurveyMonkey's template variety and reporting tools are highly regarded, making it easy for users to create surveys and analyze results. The intuitive dashboard is often praised for its simplicity and effectiveness in presenting data.
- According to verified reviews, Jotform shines in customization options, allowing users to tailor forms extensively with themes, conditional logic, and branding. This flexibility is a significant draw for businesses looking to maintain their unique identity in forms.
- G2 reviewers highlight that while SurveyMonkey has a higher overall satisfaction score, Jotform's recent feedback indicates a strong focus on security features, which are crucial for businesses handling sensitive information, such as secure signing options.
- Users report that both platforms offer excellent ease of use, but Jotform's recent reviews suggest a slight edge in setup and administration, with many users appreciating the straightforward onboarding process and the ability to create forms without technical expertise.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Jotform
Free Trial is available
SurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.1
3,724
9.0
20,547
Ease of Use
9.2
3,801
9.2
20,660
Ease of Setup
9.1
2,921
9.0
7,996
Ease of Admin
9.1
2,511
8.9
7,609
Quality of Support
8.8
2,933
8.6
14,578
Has the product been a good partner in doing business?
9.2
2,399
8.8
6,659
Product Direction (% positive)
9.3
3,713
7.7
20,107
Features by Category
Registration
9.0
749
Not enough data
9.2
767
Not enough data
8.0
650
Not enough data
7.9
620
Not enough data
8.2
625
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
588
Not enough data
8.5
674
Not enough data
8.3
664
Not enough data
8.2
619
Not enough data
7.5
570
Not enough data
7.8
572
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
61
Not enough data
8.7
60
Not enough data
7.9
58
Not enough data
Agentic AI - Lead Capture
7.8
51
Not enough data
7.7
50
Not enough data
Data Capture
8.3
57
Not enough data
8.6
64
Not enough data
7.8
56
Not enough data
8.5
61
Not enough data
Analytics
8.7
59
Not enough data
8.5
62
Not enough data
Customization
9.2
71
Not enough data
9.0
61
Not enough data
8.8
66
Not enough data
8.7
62
Not enough data
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
151
Feedback Analysis
Not enough data
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
147
Not enough data
9.0
159
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
9.3
1170
9.0
1428
9.3
1191
8.9
1419
8.8
1134
8.6
1348
9.0
1088
8.8
1391
Survey Customization
8.6
1010
8.5
1159
8.6
1056
8.2
1194
8.3
945
8.1
1076
8.0
851
8.1
906
Survey Insights
8.6
1088
8.6
1359
7.9
840
8.0
935
8.8
1087
8.5
1257
8.5
1015
8.4
1135
Agentic AI - Survey
7.5
126
7.6
148
7.6
123
7.7
147
7.7
126
8.0
151
Notifications
8.7
44
Not enough data
8.4
44
Not enough data
8.5
43
Not enough data
Settings
8.2
43
Not enough data
8.5
44
Not enough data
8.2
43
Not enough data
Personalization
8.9
43
Not enough data
8.8
37
Not enough data
Integrations
7.6
39
Not enough data
8.7
41
Not enough data
8.0
40
Not enough data
7.1
38
Not enough data
7.4
38
Not enough data
Generative AI
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Not enough data
Agentic AI - Online Appointment Scheduling
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Not enough data
Customization
8.9
2151
8.6
209
8.8
2026
8.3
195
9.0
2024
8.7
215
8.8
2184
8.6
227
Additional Functionality
8.8
1953
8.3
174
7.7
1690
7.6
152
8.9
2041
8.3
196
8.0
1699
7.8
151
8.9
2015
8.5
204
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
901
Not enough data
8.1
789
Not enough data
8.0
751
Not enough data
8.6
827
Not enough data
9.1
869
Not enough data
8.8
824
Not enough data
8.7
849
Not enough data
8.7
835
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
411
Not enough data
8.6
445
Not enough data
8.3
423
Not enough data
Platform Content
8.5
409
Not enough data
8.8
447
Not enough data
8.3
399
Not enough data
7.8
383
Not enough data
Platform Additional Functionality
8.0
383
Not enough data
8.3
399
Not enough data
7.9
389
Not enough data
7.9
387
Not enough data
Platform
8.9
901
Not enough data
8.1
789
Not enough data
8.0
751
Not enough data
8.6
827
Not enough data
9.1
869
Not enough data
8.8
824
Not enough data
8.7
849
Not enough data
8.7
835
Not enough data
Categories
Categories
Shared Categories
Jotform and SurveyMonkey are categorized as Online Form Builder and Survey
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.6%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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