# Jotform vs SurveyMonkey Comparison - What are their main differences?

 ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")

 ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")

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At a Glance

Star Rating

**Jotform** [

4.7/5(5,506)

](https://www.g2.com/products/jotform/reviews#reviews)

**SurveyMonkey** [

4.4/5(23,908)

](https://www.g2.com/products/surveymonkey/reviews#reviews)

Market Segments

**Jotform**
Small-Business (74.4% of reviews)

**SurveyMonkey**
Small-Business (36.7% of reviews)

Pros & Cons

**Jotform**
[
Ease of Use (1082)
](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1323932&qs=pros-and-cons#reviews)[
Simple (715)
](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1329080&qs=pros-and-cons#reviews)[
Expensive (276)
](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1327261&qs=pros-and-cons#reviews)[
Missing Features (238)
](https://www.g2.com/products/jotform/reviews?filters%5Bsentiment_snippet%5D=1329645&qs=pros-and-cons#reviews)

**SurveyMonkey**
[
Ease of Use (343)
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082395&qs=pros-and-cons#reviews)[
Ease of Creation (155)
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082655&qs=pros-and-cons#reviews)[
Expensive (111)
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080695&qs=pros-and-cons#reviews)[
Limitations (87)
](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081220&qs=pros-and-cons#reviews)

Entry-Level Pricing

**Jotform**
 **Free**

**SurveyMonkey**
 **Contact Us**

Summary

AI Generated Summary

AI-generated. Powered by real user reviews.

- **G2 reviewers report** that SurveyMonkey excels in its overall user satisfaction, reflected in its higher G2 Score. Users appreciate features like the benchmark comparison tool, which allows them to see how their survey results stack up against similar organizations, providing valuable context for their data.
- **Users say** Jotform shines in its ease of use, particularly for creating professional-looking forms quickly. Reviewers highlight the AI-driven workflow that simplifies form creation, making it a go-to choice for those needing to collect data efficiently.
- **According to verified reviews** , SurveyMonkey's reporting and insights features are particularly well-received, with users noting how easy it is to analyze survey results. This capability is crucial for organizations looking to derive actionable insights from their data.
- **Reviewers mention** that Jotform's user-friendly interface and the ability to collect all data in one place significantly enhance productivity. Users appreciate the straightforward logic creation, which saves them time and effort in managing submissions.
- **G2 reviewers highlight** that while both platforms offer strong support, Jotform edges out slightly with higher ratings for quality of support. Users have noted that Jotform's customer service is responsive and helpful, which can be a deciding factor for businesses needing reliable assistance.
- **Users report** that SurveyMonkey's extensive template library and survey distribution options, including email, QR codes, and website embeds, help maximize response rates. This versatility is particularly beneficial for organizations aiming to reach a broader audience.

Pricing

Entry-Level Pricing

**Jotform**

Jotform

FREE

Free

Use Jotform absolutely free

- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments

[Browse all 5 pricing plans](/products/jotform/pricing)

**SurveyMonkey**

SurveyMonkey

SurveyMonkey Enterprise

Contact Us

SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 pricing plans](/products/surveymonkey/pricing)

Free Trial

**Jotform**

Jotform

Free Trial is available

**SurveyMonkey**

SurveyMonkey

Free Trial is available

Ratings

Meets Requirements

9.1

4,137

9.0

20,969

Ease of Use

9.2

4,226

9.2

21,108

Ease of Setup

9.1

3,332

9.0

8,456

Ease of Admin

9.1

2,867

8.9

7,835

Quality of Support

8.8

3,245

8.5

14,846

Has the product been a good partner in doing business?

9.1

2,736

8.8

6,871

Product Direction (% positive)

9.3

4,072

7.7

20,448

Features by Category

Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

8.4

1,334

8.3

1,898

Survey Management

Survey Builder

9.3(won by 0.2)

1186

9.1

1603

Customizable Questions

9.3(won by 0.4)

1207

8.9

1486

Templates

8.8(won by 0.2)

1144

8.6

1372

Survey Distribution

9.0(won by 0.1)

1095

8.9

1469

Mobile Survey

Not enough data

Not enough data

Site Intercept Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Survey Customization

Question Branching

8.6(won by 0.2)

1018

8.4

1183

Branding

8.6(won by 0.4)

1067

8.2

1221

Multimedia Support

8.3(won by 0.2)

949

8.1

1061

Multilingual Surveys

8.0

854

8.1(won by 0.1)

904

Survey Insights

Reporting & Analytics

8.6(tied score)

1099

8.6(tied score)

1487

BI Tools Integration

7.9

843

8.0(won by 0.1)

942

Data Exporting

8.8(won by 0.3)

1098

8.5

1291

Permissions

8.5(won by 0.1)

1022

8.4

1136

Collaboration Tools

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Agentic AI - Survey

Adaptive Learning

7.6(tied score)

130

7.6(tied score)

143

Proactive Assistance

7.6

126

7.7(won by 0.1)

155

Decision Making

7.7

129

8.1(won by 0.4)

153

Dynamic Content

Not enough data

Not enough data

Additional Functionality

Single Sign On

Not enough data

Not enough data

Phone Polling

Not enough data

Not enough data

Online Polling

Not enough data

Not enough data

Support Audio/Images/Video

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Word Clouds

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Q&A Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Cleansing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

URL Customization

Not enough data

Not enough data

Question Piping

Not enough data

Not enough data

Offline Response Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Response Validation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Response Quotas

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Randomization

Not enough data

Not enough data

Online Form Builder[Hide 44 FeaturesShow 44 Features](javascript:void(0);)

9.1

2,929

8.4

316

Customization

Custom Fields

9.0(won by 0.2)

2278

8.8

232

Conditional Logic

8.8(won by 0.4)

2080

8.4

218

Multi-page Forms

9.0(won by 0.2)

2048

8.8

227

Design

8.7(won by 0.2)

2329

8.5

265

Forms Creation & Design

9.5(won by default)

36

Not enough data

Additional Functionality

Embedded Forms

8.8(won by 0.5)

1986

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.3

171

Offline Capability

7.7

1705

7.8(won by 0.1)

144

Notifications

8.9(won by 0.5)

2129

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

209

Payments

8.0(won by 0.2)

1751

7.8

144

Mobile Forms

8.9(won by 0.3)

2062

8.6

207

Customizable Forms

9.6(won by default)

22

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

AI Copilot

8.0(won by default)

10

Not enough data

Commenting/Notes

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

Document Classification

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

10.0(won by default)

6

Not enough data

Document Storage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Capture and Transfer

10.0(won by default)

9

Not enough data

Autofill

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Convert to PDF

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Media Library

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Full Text Search

Not enough data

Not enough data

Surveys & Feedback

10.0(won by default)

10

Not enough data

Data Import/Export

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Electronic Signature

9.0(won by default)

15

Not enough data

Third-Party Integrations

9.1(won by default)

16

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Workflow Management

9.2(won by default)

6

Not enough data

Template Management

Not enough data

Not enough data

Mobile Access

9.8(won by default)

8

Not enough data

Event Registration & Ticketing[Hide 112 FeaturesShow 112 Features](javascript:void(0);)

8.0

878

Not enough data

Registration

Event creation

9.0(won by default)

763

Not enough data

User registration process

9.2(won by default)

788

Not enough data

Payment processing

8.0(won by default)

654

Not enough data

Mobile check-in

7.9(won by default)

627

Not enough data

On-site tickets and registration

8.2(won by default)

631

Not enough data

Online Registration

Not enough data

Not enough data

Visitor Registration

Not enough data

Not enough data

Visitor Registration

Not enough data

Not enough data

Multi-Event

Not enough data

Not enough data

Group Registration

Not enough data

Not enough data

Online Registration

Not enough data

Not enough data

Event Registration

Not enough data

Not enough data

Class Registration

Not enough data

Not enough data

Online Ticketing

Not enough data

Not enough data

Season Tickets

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Generative AI

AI Text Generation

7.4(won by default)

402

Not enough data

Generative AI

Not enough data

Not enough data

SMS Reminders

Not enough data

Not enough data

Marketing and Communications

Event website creation

7.8(won by default)

592

Not enough data

Email automation

8.5(won by default)

681

Not enough data

Email customization

8.3(won by default)

669

Not enough data

Contact list management

8.3(won by default)

622

Not enough data

Social media promotion

7.5(won by default)

572

Not enough data

Lead generation and retrieval

7.8(won by default)

575

Not enough data

Guest List Management

Not enough data

Not enough data

Artist Management

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Booking Management

Not enough data

Not enough data

Website Management

Not enough data

Not enough data

Attendee Management

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Event Management

Not enough data

Not enough data

Wait List Management

Not enough data

Not enough data

Marketing Automation

Not enough data

Not enough data

Badge Management

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Refund Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Venue Management

Not enough data

Not enough data

Customer Data Management

Not enough data

Not enough data

Attendance Management

Not enough data

Not enough data

Help Desk Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Agentic AI - Event Registration & Ticketing

Autonomous Task Execution

7.1(won by default)

79

Not enough data

Multi-step Planning

7.4(won by default)

81

Not enough data

Cross-system Integration

7.3(won by default)

81

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

Barcode/Ticket Scanning

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Event Scheduling

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

API

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Event Ticketing

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Confirmations/Reminders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Event Calendar

Not enough data

Not enough data

Floor Plans & Maps

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Event Tracking

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Badge Printing

Not enough data

Not enough data

Self Check-In/Check-Out

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Seating Map

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Guest List Search

Not enough data

Not enough data

Attendee Profiles

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

QR Codes

Not enough data

Not enough data

Attendee Segmentation

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Attendance Tracking

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Print-at-Home

Not enough data

Not enough data

Reserved Seating

Not enough data

Not enough data

Mobile Ticketing

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Ticket Brokering

Not enough data

Not enough data

GDPR Compliance

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Multi-Currency

Not enough data

Not enough data

Cross Selling Functionality

Not enough data

Not enough data

Kiosk Ticketing

Not enough data

Not enough data

Dynamic Pricing

Not enough data

Not enough data

Ticket Reservations

Not enough data

Not enough data

Lead Capture[Hide 83 FeaturesShow 83 Features](javascript:void(0);)

8.5

106

Not enough data

Lead Monitoring

Features

8.6(won by default)

67

Not enough data

Performance

8.8(won by default)

63

Not enough data

Identification

8.1(won by default)

61

Not enough data

Lead Capture

Not enough data

Not enough data

Agentic AI - Lead Capture

Cross-system Integration

7.9(won by default)

54

Not enough data

Proactive Assistance

7.7(won by default)

51

Not enough data

Data Capture

Mobile

8.5(won by default)

61

Not enough data

Websites

8.7(won by default)

68

Not enough data

Social Media

7.8(won by default)

60

Not enough data

Data

8.6(won by default)

65

Not enough data

Analytics

Export/Import

8.7(won by default)

65

Not enough data

Reporting

8.5(won by default)

65

Not enough data

Customization

Web Forms

9.2(won by default)

81

Not enough data

Personalization

9.1(won by default)

68

Not enough data

Templates

8.8(won by default)

72

Not enough data

Integration

8.8(won by default)

67

Not enough data

Social Media Integration

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Additional Functionality

Lead Segmentation

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Prospecting Tools

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Lead Nurturing

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Lead Notifications

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Business Card/Badge Scanning

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

API

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Lead Scoring

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Drip Campaigns

Not enough data

Not enough data

Campaign Segmentation

Not enough data

Not enough data

Lead Verification/Validation

Not enough data

Not enough data

Source Tracking

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Opportunity Management

Not enough data

Not enough data

Sales Reports

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sales Forecasting

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Feedback Analytics[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

Not enough data

8.0

367

Feedback Management

Tagging

Not enough data

7.9(won by default)

162

Segmentation

Not enough data

8.3(won by default)

164

Custom Reports and Dashboards

Not enough data

8.3(won by default)

220

Feedback Analysis

Thematic Analysis

Not enough data

8.2(won by default)

157

Sentiment Analysis

Not enough data

8.0(won by default)

154

NPS/CSAT Scoring

Not enough data

7.9(won by default)

152

Feedback Sources

Online Reviews

Not enough data

8.2(won by default)

156

Surveys

Not enough data

9.3(won by default)

304

Social Media

Not enough data

7.8(won by default)

138

Customer Service Channels

Not enough data

7.7(won by default)

136

Generative AI

AI Text Generation

Not enough data

7.4(won by default)

146

AI Text Summarization

Not enough data

7.5(won by default)

89

Online Appointment Scheduling[Hide 49 FeaturesShow 49 Features](javascript:void(0);)

7.9

64

Not enough data

Notifications

Confirmations & Reminders

8.7(won by default)

48

Not enough data

Appointment Follow-Up

8.5(won by default)

48

Not enough data

Scheduling Notifications

8.6(won by default)

46

Not enough data

Recurring Appointments

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Group Scheduling

Not enough data

Not enough data

Settings

Time Zone Detection

8.3(won by default)

46

Not enough data

Availability Settings

8.6(won by default)

46

Not enough data

Blocked Time Settings

8.3(won by default)

46

Not enough data

Personalization

Branding

9.0(won by default)

47

Not enough data

Links

8.9(won by default)

41

Not enough data

Integrations

Multi- Calendar Integration

7.6(won by default)

42

Not enough data

Website Integration

8.8(won by default)

47

Not enough data

Payment Acceptance

8.2(won by default)

43

Not enough data

Video Conferencing

7.2(won by default)

41

Not enough data

Communication

7.5(won by default)

40

Not enough data

Generative AI

AI Text Generation

7.8(won by default)

37

Not enough data

AI Text Summarization

7.3(won by default)

37

Not enough data

AI Text-to-Image

7.0(won by default)

36

Not enough data

AI Text-to-Speech

7.1(won by default)

36

Not enough data

AI Image-to-Text

6.8(won by default)

36

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Online Appointment Scheduling

Autonomous Task Execution

7.3(won by default)

37

Not enough data

Multi-step Planning

7.5(won by default)

36

Not enough data

Natural Language Interaction

7.7(won by default)

38

Not enough data

Additional Functionality

Access Controls/Permissions

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Availability Management

Not enough data

Not enough data

Wait List Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Client Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Client Database

Not enough data

Not enough data

Online Booking

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Credit Card Processing

Not enough data

Not enough data

API

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

360 Feedback Software[Hide 40 FeaturesShow 40 Features](javascript:void(0);)

8.9

237

Not enough data

Performance reviews

customizable forms

9.2(won by default)

227

Not enough data

360 reviews

8.8(won by default)

207

Not enough data

Feedback

requesting feedback

9.0(won by default)

212

Not enough data

continuous feedback

8.7(won by default)

198

Not enough data

Anonymous Feedback

Not enough data

Not enough data

Data

Dashboard and Reporting

8.9(won by default)

210

Not enough data

Historical Analysis

8.6(won by default)

198

Not enough data

Activity Dashboard

Not enough data

Not enough data

Additional Functionality

Customizable Templates

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Skills Assessment

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

Employee Portal

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Rater Selection

Not enough data

Not enough data

Appraisal History

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Employee Profiles

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Self Assessment

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Goal Setting/Tracking

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

API

Not enough data

Not enough data

Performance Review Management

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Individual Development Plans

Not enough data

Not enough data

Field Service Management[Hide 118 FeaturesShow 118 Features](javascript:void(0);)

7.3

191

Not enough data

Generative AI

AI Text Summarization

7.4(won by default)

98

Not enough data

AI Image-to-Text

6.9(won by default)

96

Not enough data

Generative AI

Not enough data

Not enough data

Before the Job

Calendar

7.1(won by default)

152

Not enough data

Dispatch

7.2(won by default)

143

Not enough data

Roles

7.5(won by default)

152

Not enough data

Booking

7.3(won by default)

150

Not enough data

On the Job

Location

7.3(won by default)

147

Not enough data

Employee Communication

7.9(won by default)

162

Not enough data

Behavior Monitoring

7.3(won by default)

146

Not enough data

Client Notifications

7.8(won by default)

155

Not enough data

Field Sales

7.4(won by default)

144

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Payment Collection in the Field

Not enough data

Not enough data

After the Job

Reports

8.4(won by default)

169

Not enough data

Analytics

8.1(won by default)

166

Not enough data

Billing & Invoicing

7.0(won by default)

144

Not enough data

CRM Integrations

7.3(won by default)

143

Not enough data

Accounting Integration

Not enough data

Not enough data

QuickBooks Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Agentic AI - Field Service Management

Autonomous Task Execution

6.4(won by default)

25

Not enough data

Natural Language Interaction

6.4(won by default)

25

Not enough data

Proactive Assistance

6.5(won by default)

25

Not enough data

Additional Functionality

Work Order Management

Not enough data

Not enough data

Checklists

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Parts Management

Not enough data

Not enough data

Service History

Not enough data

Not enough data

Residential Properties

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Dispatch Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Technician Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Preventive Maintenance

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Commercial Properties

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Facility Scheduling

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Inspection Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Predictive Maintenance

Not enough data

Not enough data

Routing

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Documentation Management

Not enough data

Not enough data

File Storage

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Personalization and Recommendation

Not enough data

Not enough data

Resource Allocation

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Online Time Clock

Not enough data

Not enough data

Workforce Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Productivity Analysis

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Price and Cost Calculations

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Equipment Tracking

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Inventory Control

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Driver ETA

Not enough data

Not enough data

Job Tracking

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Work Order Creation

Not enough data

Not enough data

Equipment Maintenance

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Recurring Appointments

Not enough data

Not enough data

Contractor Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Salesforce AppExchange Apps[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

6.7

8

Not enough data

Agentic AI - Salesforce AppExchange Apps

Autonomous Task Execution

6.9(won by default)

6

Not enough data

Multi-step Planning

6.7(won by default)

6

Not enough data

Cross-system Integration

6.9(won by default)

7

Not enough data

Adaptive Learning

6.9(won by default)

6

Not enough data

Natural Language Interaction

6.4(won by default)

6

Not enough data

Proactive Assistance

6.4(won by default)

6

Not enough data

Decision Making

6.9(won by default)

6

Not enough data

Applicant Tracking Systems (ATS)[Hide 134 FeaturesShow 134 Features](javascript:void(0);)

7.7

980

Not enough data

Agentic AI - Applicant Tracking Systems (ATS)

Adaptive Learning

7.6(won by default)

28

Not enough data

Natural Language Interaction

7.4(won by default)

28

Not enough data

Decision Making

7.4(won by default)

28

Not enough data

Sourcing

Candidate Search

7.5(won by default)

212

Not enough data

Career Page Configuration

7.5(won by default)

202

Not enough data

Candidate Sourcing

7.3(won by default)

35

Not enough data

Job Posting

6.9(won by default)

36

Not enough data

Candidate Sourcing Metrics

7.0(won by default)

33

Not enough data

Boolean Search

Not enough data

Not enough data

Resume Search

Not enough data

Not enough data

Candidate Management - Applicant Tracking System

Candidate Evaluations

8.1(won by default)

224

Not enough data

Applicant Data Management

8.1(won by default)

36

Not enough data

Hiring Processes Tracking

8.2(won by default)

33

Not enough data

Automated Resume Parsing

7.4(won by default)

31

Not enough data

Scheduling

7.3(won by default)

31

Not enough data

Candidate-Facing Statuses

7.3(won by default)

30

Not enough data

Workflow Building

8.3(won by default)

33

Not enough data

Application Management

Not enough data

Not enough data

Candidate Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Approval Workflow

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Platform

Customization 

8.9(won by default)

908

Not enough data

Integration APIs

8.1(won by default)

789

Not enough data

Internationalization

8.0(won by default)

750

Not enough data

User, Role, and Access Management

8.6(won by default)

829

Not enough data

Activity Dashboard

8.7(won by default)

838

Not enough data

Activity Dashboard

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Goal Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Action Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Benefits Dashboard

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Recruitment Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Orientation Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

HR Management

Not enough data

Not enough data

Help Desk Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Job Description Management

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Initiative Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Community Management

Not enough data

Not enough data

Employee Referral Management

Not enough data

Not enough data

Candidate Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Advertising Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Compensation Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Job Application Management

Not enough data

Not enough data

HR Management

Not enough data

Not enough data

Competency Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Job Description Management

Not enough data

Not enough data

Evaluation Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

AI - Applicant Tracking Systems (ATS)

Predictive Insights

7.2(won by default)

27

Not enough data

AI Job Description

7.0(won by default)

26

Not enough data

Chatbot

6.9(won by default)

28

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Self Service Portal

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Recruiting Firms

Not enough data

Not enough data

Talent Pool

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Scoring

Not enough data

Not enough data

Candidate Profiles

Not enough data

Not enough data

Job Board

Not enough data

Not enough data

Internal HR

Not enough data

Not enough data

Reference Checking

Not enough data

Not enough data

Careers Page

Not enough data

Not enough data

Resume Storage

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Matching Engine

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Social Recruiting

Not enough data

Not enough data

Onboarding

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

For Small Businesses

Not enough data

Not enough data

Background Screening

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Resume Database

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Searchable Database

Not enough data

Not enough data

GDPR Compliance

Not enough data

Not enough data

Job Requisition

Not enough data

Not enough data

Consumer Insights Platforms[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

Not enough data

9.2

19

Survey Design - Consumer Insights Platforms

Multi-Use Methodologies

Not enough data

Not enough data

Industry & Locale Adaptability

Not enough data

Not enough data

Behavioral & Adaptive Logic Guidance

Not enough data

Not enough data

Self-Serve Survey Builder

Not enough data

9.4(won by default)

8

AI Smart Probes

Not enough data

Not enough data

Question Branching

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Audience Access - Consumer Insights Platforms

Flexible Audience Options

Not enough data

Not enough data

Customer Data Upload

Not enough data

Not enough data

Consumer Panels

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Data Collection - Consumer Insights Platforms

Rapid Research

Not enough data

9.0(won by default)

7

Quality Assurance

Not enough data

Not enough data

Mobile / Mixed Mode

Not enough data

Not enough data

Analytics - Consumer Insights Platforms

AI-Powered Insights

Not enough data

Not enough data

Qualitative Research Support

Not enough data

9.3(won by default)

5

Benchmarking & Norms

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Collaboration - Consumer Insights Platforms

Dashboards & Embedded Integrations

Not enough data

Not enough data

Embeddable Reports

Not enough data

Not enough data

Shared Workspaces

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Additional Functionality

Customizable Questions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Face-to-Face

Not enough data

Not enough data

Survey Sample Management

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Phone-Based

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Panel Management

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Paper-Based

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Employee Engagement[Hide 107 FeaturesShow 107 Features](javascript:void(0);)

8.3

981

Not enough data

Platform Basics

Performance Benchmarking

8.4(won by default)

411

Not enough data

Reporting & Dashboards

8.6(won by default)

444

Not enough data

Interoperability

8.3(won by default)

422

Not enough data

Platform Content

Employee Pulse Surveys

8.5(won by default)

410

Not enough data

Survey Customization

8.8(won by default)

448

Not enough data

Goal and Challenge Creation

8.3(won by default)

399

Not enough data

Science-based templates

7.8(won by default)

383

Not enough data

Customizable Templates

Not enough data

Not enough data

Platform Additional Functionality

Employee Segmenting

8.0(won by default)

383

Not enough data

Goal and Challenge Creation

8.3(won by default)

399

Not enough data

Peer Recognition

7.9(won by default)

388

Not enough data

Social Feedback Portal

7.9(won by default)

387

Not enough data

Employee Portal

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Peer-to-Peer Recognition

Not enough data

Not enough data

Additional Functionality

Real-Time Reporting

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Rewards Program

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Learning & Development

Not enough data

Not enough data

Social Engagement

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Employee Profiles

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Scoring

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Offboarding

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Employee Onboarding

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

Platform

Customization 

8.9(won by default)

908

Not enough data

Integration APIs

8.1(won by default)

789

Not enough data

Internationalization

8.0(won by default)

750

Not enough data

User, Role, and Access Management

8.6(won by default)

829

Not enough data

Activity Dashboard

8.7(won by default)

838

Not enough data

Activity Dashboard

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Goal Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Action Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Benefits Dashboard

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Recruitment Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Orientation Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

HR Management

Not enough data

Not enough data

Help Desk Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Job Description Management

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Initiative Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Community Management

Not enough data

Not enough data

Employee Referral Management

Not enough data

Not enough data

Candidate Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Advertising Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Compensation Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Job Application Management

Not enough data

Not enough data

HR Management

Not enough data

Not enough data

Competency Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Job Description Management

Not enough data

Not enough data

Evaluation Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Show 5 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Lead Generation[Hide 5 FeaturesShow 5 Features](javascript:void(0);)

Not enough data

Not enough data

Lead Generation

Lead Builder

Not enough data

Not enough data

CRM Integration

Not enough data

Not enough data

Marketing Automation Integration

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Data Import & Export Tools

Not enough data

Not enough data

Talent Management[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Onboarding

Not enough data

Not enough data

Individual Development Plans

Not enough data

Not enough data

Career Development

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Employee Profiles

Not enough data

Not enough data

Employee Engagement

Not enough data

Not enough data

Learning & Development

Not enough data

Not enough data

API

Not enough data

Not enough data

Recruiting[Hide 2 FeaturesShow 2 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Talent Acquisition Suites[Hide 1 FeatureShow 1 Feature](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

Not enough data

## Jotform vs SurveyMonkey FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between SurveyMonkey vs Jotform?

Jotform stands out for higher overall reviewer satisfaction, while SurveyMonkey is more widely reviewed and recognized for ease of use and creation.

| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | [Jotform](https://www.g2.com/products/jotform/reviews) |
| --- | --- |
| 4.4/5 (23,901 reviews) | 4.7/5 (5,416 reviews) |
| Small-Business | Small-Business |
| 9.0 | 9.1 |
| 8.5 | 8.8 |
| Ease of Use (375 all-time mentions) | — |

### How do the pricing models of SurveyMonkey and Jotform compare?

Jotform is rated higher for value, with a stronger Price/Cost satisfaction score than SurveyMonkey.

- **SurveyMonkey:** In recent reviews, many cite the platform as expensive, with 116 all-time mentions of cost as a trade-off, and note that advanced features are often locked behind higher-tier plans.
- **Jotform:** Reviewers describe Jotform as affordable and streamlined, though some mention that the free plan is limited and upgrades are required for higher usage.
- **Switching reasons:** Reviewers move to Jotform for more customization and lower cost at higher usage levels, while some switch to SurveyMonkey for its templates and analytics.

### What are the best alternatives to SurveyMonkey and Jotform?

SurveySparrow, Typeform, and Qualtrics Market Research are the top three alternatives to SurveyMonkey and Jotform.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (23,901 reviews) | Small-Business | Expensive for advanced features | Ease of Use (375 all-time mentions) |
| [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5,416 reviews) | Small-Business | Affordable, but free plan is limited | Customization and automation |
| [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5 (2,067 reviews) | Small-Business | — | — |
| [Typeform](https://www.g2.com/products/typeform/reviews) | 4.5/5 (1,017 reviews) | Small-Business | — | — |
| [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) | 4.4/5 (3,018 reviews) | Enterprise | — | — |

### Which Survey features should I prioritize when comparing SurveyMonkey and Jotform?

Buyers should prioritize ease of use, customization, integrations, analytics, and pricing when comparing SurveyMonkey and Jotform.

- **Ease of Use:** SurveyMonkey 9.2, Jotform 9.2; SurveyMonkey has 375 all-time mentions for ease of use.
- **Customization:** SurveyMonkey 61 all-time mentions; Jotform is frequently cited for customization in recent reviews.
- **Integrations:** SurveyMonkey 53 all-time mentions; Jotform is praised for automation and integration flexibility in recent reviews.
- **Analytics and Reporting:** SurveyMonkey is cited for insights generation (59 all-time mentions) and analytics dashboards in recent reviews.
- **Pricing:** SurveyMonkey has 116 all-time mentions of being expensive; Jotform is described as affordable but with limitations on the free plan.

### What are the pros and cons of SurveyMonkey vs Jotform?

SurveyMonkey’s headline strength is ease of use, while Jotform’s is customization and automation.

- **SurveyMonkey strengths:** Ease of Use (375 all-time mentions), Ease of Creation (171), Intuitive (120), Templates (88), Features (86), Customer Support (73), Customization (61), Insights Generation (59), Easy Integrations (56), Feedback Management (53).
- **SurveyMonkey trade-offs:** Expensive (116 all-time mentions), Limitations (91), Limited Customization (62), Restrictions (46), Poor Visualization (33), Expensive Features (32).
- **Jotform strengths:** Customization and automation are frequently cited in recent reviews, with reviewers highlighting ease of setup, flexibility, and integration options.
- **Jotform trade-offs:** Reviewers mention the free plan is limited, upgrades are required for higher usage, and some find the cost high for small businesses.

### Is SurveyMonkey or Jotform better for small businesses?

Jotform is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment.

- **SurveyMonkey:** Largest segment is Small-Business; reviewers appreciate its ease of use and templates but frequently mention cost as a concern for small teams.
- **Jotform:** Largest segment is Small-Business; reviewers consistently highlight affordability, ease of setup, and customization as advantages for small business use.

### Which Survey platform has better integrations?

SurveyMonkey and Jotform are rated at parity for integrations, with both products praised for integration flexibility in recent reviews.

- **SurveyMonkey:** Integrations are cited in 53 all-time reviews, with recent mentions of CRM and productivity tool integrations.
- **Jotform:** Reviewers highlight integration with Google Sheets, Zapier, and CRM tools, frequently noting automation and workflow benefits.

### How do SurveyMonkey and Jotform compare on customer support?

Jotform has a modest lead in Quality of Support, with a 0.3-point higher score than SurveyMonkey.

- **SurveyMonkey:** Reviewers describe support as generally helpful but occasionally slow or less accessible, with 73 all-time mentions of customer support.
- **Jotform:** Reviewers consistently praise support responsiveness and helpfulness, with recent reviews noting quick resolutions and positive experiences.

### Which is easier to implement, SurveyMonkey or Jotform?

Jotform and SurveyMonkey are rated at parity for Ease of Setup, with both scoring above 9.0 and reviewers describing straightforward implementation.

- **SurveyMonkey:** Reviewers frequently mention easy and quick setup, with many citing a simple onboarding process and intuitive interface.
- **Jotform:** Reviewers consistently highlight very easy initial setup, with many noting that even non-technical users can get started quickly.

### Which product has better Surveys?

Jotform is rated higher for Surveys, with a stronger overall G2 rating and higher Meets Requirements score.

- **SurveyMonkey:** G2 rating 4.4/5 (23,901 reviews), Meets Requirements score 9.0, 375 all-time mentions for ease of use, and 59 for insights generation.
- **Jotform:** G2 rating 4.7/5 (5,416 reviews), Meets Requirements score 9.1, reviewers highlight customization, automation, and ease of setup for survey creation.

Reviews

Reviewers' Company Size

[![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")](https://www.g2.com/products/jotform/reviews)

Jotform

Small-Business(50 or fewer emp.)

74.4%

Mid-Market(51-1000 emp.)

21.6%

Enterprise(\> 1000 emp.)

4.0%

[![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")](https://www.g2.com/products/surveymonkey/reviews)

SurveyMonkey

Small-Business(50 or fewer emp.)

36.7%

Mid-Market(51-1000 emp.)

34.2%

Enterprise(\> 1000 emp.)

29.1%

Small-Business

(50 or fewer emp.)

74.4%

36.7%

Mid-Market

(51-1000 emp.)

21.6%

34.2%

Enterprise

(\> 1000 emp.)

4.0%

29.1%

Reviewers' Industry

[![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")](https://www.g2.com/products/jotform/reviews)
Jotform

Non-Profit Organization Management

9.5%

Marketing and Advertising

4.7%

Education Management

4.7%

Health, Wellness and Fitness

4.4%

Primary/Secondary Education

3.4%

Other

73.2%

[![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")](https://www.g2.com/products/surveymonkey/reviews)
SurveyMonkey

Education Management

8.4%

Hospital & Health Care

5.9%

Higher Education

5.8%

Marketing and Advertising

5.1%

Non-Profit Organization Management

4.9%

Other

69.9%

Alternatives

**Jotform Alternatives**

 ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow")

[
SurveySparrow
](/products/surveysparrow/reviews)

 ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")

[
Typeform
](/products/typeform/reviews)

 ![FormAssembly](https://images.g2crowd.com/uploads/product/hd_favicon/ddbf66734a70dc037c22ea32af9403d5/formassembly.svg "FormAssembly")

[
FormAssembly
](/products/formassembly/reviews)

 ![Microsoft Forms](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13aba37ae908d9cf29a2452925257ccc/microsoft-forms.jpeg "Microsoft Forms")

[
Microsoft Forms
](/products/microsoft-forms/reviews)

**SurveyMonkey Alternatives**

 ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow")

[
SurveySparrow
](/products/surveysparrow/reviews)

 ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research")

[
Qualtrics Market Research
](/products/qualtrics-market-research/reviews)

 ![AskNicely](https://images.g2crowd.com/uploads/product/hd_favicon/8b4f2337b545e6e7a2bcea877e24da94/asknicely.svg "AskNicely")

[
AskNicely
](/products/asknicely/reviews)

 ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform")

[
Typeform
](/products/typeform/reviews)

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