Compare Jotform and SurveyCake 
At a Glance
Market Segments
Small-Business (73.6% of reviews)
Small-Business (53.8% of reviews)
Entry-Level Pricing
Free
Free
Jotform
Star Rating
(4,914)4.7 out of 5
Market Segments
Small-Business (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSurveyCake
Star Rating
(13)4.1 out of 5
Market Segments
Small-Business (53.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user satisfaction, boasting a significantly higher overall score compared to SurveyCake. Users appreciate the ease of creating specialized forms, which streamlines processes for various business needs.
- Users say Jotform's implementation process is quick and intuitive, with many highlighting how simple it is to create forms and manage submissions. In contrast, SurveyCake, while offering a range of templates, has fewer recent reviews, making it harder to gauge current user experiences.
- Reviewers mention that Jotform's support quality is highly rated, with a score of 8.8, indicating that users feel well-supported during their usage. SurveyCake, while also providing decent support, has a slightly lower score of 8.7, suggesting that Jotform may have the edge in this area.
- According to verified reviews, Jotform shines in its survey distribution capabilities, receiving high praise for its functionality. Users have noted that it allows for seamless integration with Google Drive, enhancing their workflow, while SurveyCake's distribution features, although functional, do not receive the same level of acclaim.
- Users highlight Jotform's extensive customization options and variety of question types, which are crucial for creating tailored surveys. SurveyCake also offers customization, but users feel that Jotform provides a more robust set of features for their specific needs.
- Reviewers note that while SurveyCake has strengths in areas like multilingual surveys and data exporting, Jotform's overall user experience and feature set make it a more favorable choice for small businesses looking for comprehensive survey solutions.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
SurveyCake
BASIC
Free
Lifetime Free Subscription
- Unlimited surveys, questions and responses
- 70+ featured professional templates
- Basic question types
Free Trial
Jotform
Free Trial is available
SurveyCake
No trial information availableRatings
Meets Requirements
9.1
3,796
7.6
7
Ease of Use
9.2
3,875
8.1
7
Ease of Setup
9.1
2,991
Not enough data
Ease of Admin
9.1
2,573
Not enough data
Quality of Support
8.8
2,998
8.7
5
Has the product been a good partner in doing business?
9.1
2,456
Not enough data
Product Direction (% positive)
9.3
3,783
8.3
7
Features by Category
Registration
9.0
753
Not enough data
9.2
769
Not enough data
8.0
651
Not enough data
7.9
622
Not enough data
8.2
626
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
590
Not enough data
8.5
676
Not enough data
8.3
666
Not enough data
8.3
621
Not enough data
7.5
571
Not enough data
7.8
573
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
62
Not enough data
8.7
61
Not enough data
8.0
59
Not enough data
Agentic AI - Lead Capture
7.8
52
Not enough data
7.7
50
Not enough data
Data Capture
8.4
58
Not enough data
8.7
65
Not enough data
7.9
58
Not enough data
8.5
62
Not enough data
Analytics
8.7
61
Not enough data
8.5
63
Not enough data
Customization
9.3
72
Not enough data
9.0
63
Not enough data
8.8
68
Not enough data
8.8
64
Not enough data
Survey Management
9.3
1175
8.0
9
9.3
1196
8.5
9
8.8
1136
7.6
9
9.0
1089
7.8
9
Survey Customization
8.6
1012
7.8
6
8.6
1060
7.1
8
8.3
945
8.9
6
8.0
851
9.0
5
Survey Insights
8.6
1090
8.3
7
7.9
840
9.2
6
8.8
1091
9.4
6
8.5
1018
8.1
6
Agentic AI - Survey
7.5
126
Not enough data
7.6
123
Not enough data
7.7
126
Not enough data
Notifications
8.7
45
Not enough data
8.4
45
Not enough data
8.5
43
Not enough data
Settings
8.2
44
Not enough data
8.5
44
Not enough data
8.2
44
Not enough data
Personalization
8.9
43
Not enough data
8.8
37
Not enough data
Integrations
7.6
39
Not enough data
8.7
42
Not enough data
8.0
40
Not enough data
7.1
38
Not enough data
7.4
38
Not enough data
Generative AI
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Not enough data
Agentic AI - Online Appointment Scheduling
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Not enough data
Customization
9.0
2181
Not enough data
8.8
2035
Not enough data
9.0
2030
Not enough data
8.7
2212
Not enough data
Additional Functionality
8.8
1964
Not enough data
7.7
1694
Not enough data
8.9
2059
Not enough data
8.0
1710
Not enough data
8.9
2022
Not enough data
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
908
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
875
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
839
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
411
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
410
Not enough data
8.8
447
Not enough data
8.3
399
Not enough data
7.8
383
Not enough data
Platform Additional Functionality
8.0
383
Not enough data
8.3
399
Not enough data
7.9
388
Not enough data
7.9
387
Not enough data
Platform
8.9
908
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
830
Not enough data
9.1
875
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
839
Not enough data
Categories
Categories
Shared Categories
Jotform and SurveyCake are categorized as Survey
Unique Categories
SurveyCake has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyCake
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Insurance
15.4%
Computer Software
15.4%
Accounting
15.4%
Marketing and Advertising
7.7%
Information Technology and Services
7.7%
Other
38.5%
Alternatives
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
SurveyCake has no discussions with answers
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