Compare Jotform and ServiceM8 
Featured Products
At a Glance
Market Segments
Small-Business (73.6% of reviews)
Small-Business (60.0% of reviews)
Entry-Level Pricing
Free
Free 30 Jobs Per Month
Jotform
Star Rating
(5,070)4.7 out of 5
Market Segments
Small-Business (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansServiceM8
Star Rating
(15)3.8 out of 5
Market Segments
Small-Business (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 30 Jobs Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user satisfaction, boasting a significantly higher overall rating compared to ServiceM8. Users appreciate Jotform's intuitive form creation process, highlighting how it streamlines submissions for various needs, such as artist applications and event registrations.
- Users say that ServiceM8 is particularly effective for managing field teams, with feedback noting its ability to schedule tasks and locate personnel in real-time. This makes it a strong choice for businesses that require robust field service management capabilities.
- According to verified reviews, Jotform's ease of use is a standout feature, with many users praising its straightforward interface for creating specialized forms. This simplicity allows users to quickly set up forms with various fields, enhancing their workflow efficiency.
- Reviewers mention that while ServiceM8 offers a solid mobile experience with its iOS app, it may not meet all specific workflow needs for some users, leading to configuration challenges. However, many still find it easy to use for managing technical teams.
- G2 reviewers highlight that Jotform provides excellent support and resources, contributing to a smoother implementation process. Users appreciate the comprehensive help available, which aids in quickly resolving any issues that arise during form creation.
- Users report that ServiceM8's features, such as customizable forms and client notifications, are beneficial for service-oriented businesses, but they may not be as versatile as Jotform's extensive form-building capabilities, which include automatic document organization in Google Drive.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
ServiceM8
Free
Free
30 Jobs Per Month
The best way for sole traders to get started with a smart solution for managing jobs & clients. This plan provides an incredible amount of free value.
- 1 User
- 30 New Jobs Per Month
- 10 AI Assists per day
Free Trial
Jotform
Free Trial is available
ServiceM8
Free Trial is available
Ratings
Meets Requirements
9.1
3,874
6.8
10
Ease of Use
9.2
3,956
8.6
11
Ease of Setup
9.1
3,068
8.1
6
Ease of Admin
9.1
2,645
Not enough data
Quality of Support
8.8
3,055
6.5
10
Has the product been a good partner in doing business?
9.1
2,522
Not enough data
Product Direction (% positive)
9.3
3,853
6.5
10
Features by Category
Registration
9.0
754
Not enough data
9.2
773
Not enough data
8.0
651
Not enough data
7.9
622
Not enough data
8.2
626
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
590
Not enough data
8.5
677
Not enough data
8.3
666
Not enough data
8.3
621
Not enough data
7.5
571
Not enough data
7.8
573
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.3
80
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
62
Not enough data
8.7
61
Not enough data
8.0
59
Not enough data
Agentic AI - Lead Capture
7.9
53
Not enough data
7.7
50
Not enough data
Data Capture
8.4
59
Not enough data
8.7
65
Not enough data
7.9
58
Not enough data
8.5
62
Not enough data
Analytics
8.7
62
Not enough data
8.5
64
Not enough data
Customization
9.3
73
Not enough data
9.0
63
Not enough data
8.8
68
Not enough data
8.8
64
Not enough data
Survey Management
9.3
1178
Not enough data
9.3
1197
Not enough data
8.8
1137
Not enough data
9.0
1091
Not enough data
Survey Customization
8.6
1014
Not enough data
8.6
1061
Not enough data
8.3
946
Not enough data
8.0
852
Not enough data
Survey Insights
8.6
1093
Not enough data
7.9
841
Not enough data
8.8
1092
Not enough data
8.5
1019
Not enough data
Agentic AI - Survey
7.5
127
Not enough data
7.6
124
Not enough data
7.7
127
Not enough data
Notifications
8.7
46
Not enough data
8.4
46
Not enough data
8.5
44
Not enough data
Settings
8.3
45
Not enough data
8.6
45
Not enough data
8.2
45
Not enough data
Personalization
8.9
44
Not enough data
8.8
38
Not enough data
Integrations
7.5
40
Not enough data
8.7
43
Not enough data
8.1
41
Not enough data
7.1
40
Not enough data
7.4
39
Not enough data
Generative AI
7.7
35
Not enough data
7.2
36
Not enough data
7.0
35
Not enough data
7.2
35
Not enough data
7.0
35
Not enough data
Agentic AI - Online Appointment Scheduling
7.3
36
Not enough data
7.4
35
Not enough data
7.6
37
Not enough data
Customization
9.0
2209
Not enough data
8.8
2050
Not enough data
9.0
2035
Not enough data
8.7
2239
Not enough data
Additional Functionality
8.8
1970
Not enough data
7.7
1696
Not enough data
8.9
2074
Not enough data
8.0
1719
Not enough data
8.9
2030
Not enough data
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Generative AI
7.4
98
7.0
5
6.9
96
Feature Not Available
Before the Job
7.1
152
7.3
8
7.2
143
8.5
8
7.5
151
7.6
7
7.3
150
8.3
8
On the Job
7.3
147
7.6
7
7.9
162
7.6
9
7.3
146
6.7
8
7.8
155
8.3
9
7.4
144
7.4
7
After the Job
8.4
168
7.4
9
8.1
165
7.8
9
7.0
144
7.2
9
7.3
143
5.8
6
Agentic AI - Field Service Management
6.4
25
Not enough data
6.4
25
Not enough data
6.5
25
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.2
33
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
909
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
831
Not enough data
9.1
876
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
840
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
411
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
410
Not enough data
8.8
448
Not enough data
8.3
399
Not enough data
7.8
383
Not enough data
Platform Additional Functionality
8.0
383
Not enough data
8.3
399
Not enough data
7.9
388
Not enough data
7.9
387
Not enough data
Platform
8.9
909
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
831
Not enough data
9.1
876
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
840
Not enough data
Categories
Categories
Shared Categories
Jotform and ServiceM8 are categorized as Field Service Management
Unique Categories
ServiceM8 has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceM8
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Electrical/Electronic Manufacturing
13.3%
Telecommunications
6.7%
Retail
6.7%
Mechanical or Industrial Engineering
6.7%
Marketing and Advertising
6.7%
Other
60.0%
Discussions
What is JotForm used for?
10 Comments
J
Hello there!
Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create...Read more
Is JotForm safe?
7 Comments
RZ
As far as I can tell, Jotform is safe. It gives me the option to delete files over a period of time that I am no longer using. I appreciate that ability!Read more
What is Jotform used for?
3 Comments
NM
Jotform can be used for a plethora of things!
From employee surveys, to required forms, or just for fun!Read more
ServiceM8 has no discussions with answers
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