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At a Glance
Market Segments
Small-Business (73.3% of reviews)
Small-Business (60.8% of reviews)
Entry-Level Pricing
Free
Free
Jotform
Star Rating
(4,484)4.7 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansQuestionPro
Star Rating
(1,094)4.5 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that QuestionPro excels in its Survey Builder, scoring 9.0, which reviewers mention allows for a high degree of customization and flexibility in creating surveys. In contrast, Jotform's Survey Builder scores slightly higher at 9.3, with users highlighting its user-friendly interface and extensive template library that simplifies the survey creation process.
- Reviewers mention that Jotform shines in Ease of Use, scoring 9.2 compared to QuestionPro's 8.8. Users on G2 appreciate Jotform's intuitive design, making it easier for non-technical users to navigate and utilize the software effectively.
- Users say that both products offer a Free entry-level price, making them accessible for small businesses. However, Jotform has a larger market segment presence, with 73.1% of reviews coming from small businesses, compared to QuestionPro's 60.8%, indicating a stronger alignment with the needs of smaller organizations.
- Reviewers mention that QuestionPro's Quality of Support scores 8.9, which is slightly higher than Jotform's 8.8. Users report that QuestionPro's support team is responsive and knowledgeable, while Jotform's support is also praised but noted to be slightly less consistent in response times.
- G2 users highlight that both platforms perform well in Reporting & Analytics, with QuestionPro scoring 8.7 and Jotform at 8.6. However, reviewers mention that QuestionPro's reporting features are more robust, allowing for deeper insights and customizable reports, which is a significant advantage for data-driven decision-making.
- Users report that while both platforms offer good Data Exporting capabilities, QuestionPro scores 8.9, slightly higher than Jotform's 8.8. Reviewers mention that QuestionPro provides a wider range of export options, making it easier to integrate survey data with other tools and systems.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
QuestionPro
Essentials
Free
Unbeatable features that support businesses long term needs.
- No credit card required
- 25+ question types
- Customize to your brand colors
Free Trial
Jotform
Free Trial is available
QuestionPro
Free Trial is available
Ratings
Meets Requirements
9.1
3,602
9.0
827
Ease of Use
9.2
3,675
8.8
842
Ease of Setup
9.1
2,799
9.0
494
Ease of Admin
9.1
2,425
8.9
379
Quality of Support
8.8
2,843
8.9
729
Has the product been a good partner in doing business?
9.2
2,316
9.1
361
Product Direction (% positive)
9.3
3,590
8.4
782
Features by Category
Registration
9.0
746
Not enough data
9.1
763
Not enough data
8.0
647
Not enough data
7.9
620
Not enough data
8.2
624
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
571
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.2
78
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.4
57
Not enough data
8.7
57
Not enough data
7.8
55
Not enough data
Agentic AI - Lead Capture
7.7
48
Not enough data
7.5
46
Not enough data
Data Capture
8.3
54
Not enough data
8.5
54
Not enough data
7.7
52
Not enough data
8.4
54
Not enough data
Analytics
8.7
55
Not enough data
8.4
55
Not enough data
Customization
9.1
59
Not enough data
8.9
56
Not enough data
8.9
56
Not enough data
8.7
55
Not enough data
Survey Management
9.3
1161
9.0
641
9.3
1181
9.1
650
8.8
1126
8.5
564
9.0
1082
8.9
604
Survey Customization
8.6
1005
8.8
581
8.6
1051
8.5
560
8.3
943
8.4
484
8.0
849
8.2
426
Survey Insights
8.6
1084
8.7
615
7.9
837
8.2
399
8.8
1083
8.9
600
8.5
1012
8.6
518
Agentic AI - Survey
7.5
124
7.6
47
7.5
121
7.4
50
7.7
124
7.7
50
Notifications
8.6
42
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
Settings
8.1
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
Personalization
8.9
41
Not enough data
8.8
36
Not enough data
Integrations
7.5
38
Not enough data
8.6
39
Not enough data
7.9
38
Not enough data
7.0
37
Not enough data
7.3
37
Not enough data
Generative AI
7.6
33
Not enough data
7.1
34
Not enough data
6.9
33
Not enough data
7.1
33
Not enough data
6.8
33
Not enough data
Agentic AI - Online Appointment Scheduling
7.3
34
Not enough data
7.3
33
Not enough data
7.5
35
Not enough data
Customization
8.9
2091
Not enough data
8.8
2002
Not enough data
9.0
2008
Not enough data
8.7
2135
Not enough data
Additional Functionality
8.8
1931
Not enough data
7.7
1676
Not enough data
8.9
2014
Not enough data
8.0
1676
Not enough data
8.9
1990
Not enough data
Performance reviews
9.2
226
Not enough data
8.8
206
Not enough data
Feedback
9.0
211
Not enough data
8.7
197
Not enough data
Data
8.9
209
Not enough data
8.6
197
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
150
Not enough data
7.3
142
Not enough data
7.5
149
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
7.9
159
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
166
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Core Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
People Analytics - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Improvement - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.4
212
Not enough data
7.4
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
874
Not enough data
8.1
783
Not enough data
8.0
747
Not enough data
8.6
812
Not enough data
9.1
853
Not enough data
8.8
809
Not enough data
8.7
836
Not enough data
8.7
827
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
410
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
408
Not enough data
8.8
446
Not enough data
8.3
398
Not enough data
7.8
382
Not enough data
Platform Additional Functionality
8.0
382
Not enough data
8.3
398
Not enough data
7.9
388
Not enough data
7.9
385
Not enough data
Platform
8.9
874
Not enough data
8.1
783
Not enough data
8.0
747
Not enough data
8.6
812
Not enough data
9.1
853
Not enough data
8.8
809
Not enough data
8.7
836
Not enough data
8.7
827
Not enough data
Categories
Categories
Shared Categories
Jotform and QuestionPro are categorized as 360 Feedback Software and Survey
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
QuestionPro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.6%
Marketing and Advertising
4.8%
Education Management
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Non-Profit Organization Management
24.4%
Higher Education
14.0%
Education Management
6.0%
Research
4.8%
Market Research
4.1%
Other
46.7%
Alternatives
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
How to reach out to support team? How do I reset my password?
3 Comments
MC
You can get in touch with our support team by clicking on the following link: https://www.QuestionPro.com/info/contactUs.html
They will definitely resolve...Read more
Which method of Bath Infusion sounds more appealing?
2 Comments
PD
Hi Sayra,
It sounds as if you need to do some research among your current clients, and can do that using a survey or by exploratory discussion. If this is...Read more
What will are the new developments
2 Comments
TD
Will and are, are both the same. Use one word or the other:
What are the new developments? or What will the new developments be?
I have no idea.Read more
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