Compare Jotform and QuestionPro 
At a Glance
Market Segments
Small-Business (73.6% of reviews)
Small-Business (60.5% of reviews)
Entry-Level Pricing
Free
Free
Jotform
Star Rating
(5,084)4.7 out of 5
Market Segments
Small-Business (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansQuestionPro
Star Rating
(1,133)4.5 out of 5
Market Segments
Small-Business (60.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user-friendliness, with many users highlighting the ease of creating specialized forms for various business needs. This intuitive design allows users to quickly set up forms, making it a popular choice for those who prioritize simplicity.
- Users say that QuestionPro stands out for its robust reporting features, with one reviewer noting that the report features are excellent and allow for tailored reports that meet specific needs. This capability is particularly beneficial for organizations that require detailed analytics.
- Reviewers mention that Jotform's integration capabilities are a significant advantage, especially for users who appreciate how the platform automatically adds uploaded documents to Google Drive and organizes them efficiently. This feature streamlines workflows and enhances productivity.
- According to verified reviews, QuestionPro is praised for its advanced survey logic and branching options, which make it easier to design complex surveys. Users appreciate how it supports GDPR-compliant data collection, particularly in sensitive sectors like healthcare.
- Users highlight that while both platforms offer free entry-level options, Jotform has a larger market presence, with a higher percentage of small business users. This suggests that Jotform may be more tailored to the needs of smaller organizations looking for straightforward solutions.
- Reviewers note that while QuestionPro has a slightly higher rating for quality of support, Jotform's overall user satisfaction is reflected in its higher G2 Score. This indicates that Jotform may provide a more consistently positive experience for a broader range of users.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
QuestionPro
Essentials
Free
Unbeatable features that support businesses long term needs.
- No credit card required
- 25+ question types
- Customize to your brand colors
Free Trial
Jotform
Free Trial is available
QuestionPro
Free Trial is available
Ratings
Meets Requirements
9.1
3,882
9.0
850
Ease of Use
9.2
3,964
8.8
868
Ease of Setup
9.1
3,075
9.0
520
Ease of Admin
9.1
2,652
8.9
382
Quality of Support
8.8
3,061
8.9
747
Has the product been a good partner in doing business?
9.1
2,529
9.1
362
Product Direction (% positive)
9.3
3,861
8.4
804
Features by Category
Registration
9.0
755
Not enough data
9.2
774
Not enough data
8.0
651
Not enough data
7.9
622
Not enough data
8.2
626
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
590
Not enough data
8.5
678
Not enough data
8.3
666
Not enough data
8.3
621
Not enough data
7.5
571
Not enough data
7.8
573
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.3
80
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
62
Not enough data
8.7
61
Not enough data
8.0
59
Not enough data
Agentic AI - Lead Capture
7.9
53
Not enough data
7.7
50
Not enough data
Data Capture
8.4
59
Not enough data
8.7
65
Not enough data
7.7
59
Not enough data
8.5
62
Not enough data
Analytics
8.7
62
Not enough data
8.5
64
Not enough data
Customization
9.2
74
Not enough data
9.0
63
Not enough data
8.8
68
Not enough data
8.8
64
Not enough data
Survey Management
9.3
1178
9.0
657
9.3
1198
9.1
667
8.8
1137
8.4
568
9.0
1091
8.9
612
Survey Customization
8.6
1014
8.8
591
8.6
1061
8.5
564
8.3
946
8.4
485
8.0
852
8.2
431
Survey Insights
8.6
1093
8.7
634
7.9
841
8.2
399
8.8
1092
8.9
604
8.5
1019
8.6
521
Agentic AI - Survey
7.5
127
7.5
46
7.6
124
7.4
53
7.7
127
7.6
51
Notifications
8.7
46
Not enough data
8.4
46
Not enough data
8.5
44
Not enough data
Settings
8.3
45
Not enough data
8.6
45
Not enough data
8.2
45
Not enough data
Personalization
8.9
44
Not enough data
8.8
38
Not enough data
Integrations
7.5
40
Not enough data
8.7
43
Not enough data
8.1
41
Not enough data
7.1
40
Not enough data
7.4
39
Not enough data
Generative AI
7.7
35
Not enough data
7.2
36
Not enough data
7.0
35
Not enough data
7.2
35
Not enough data
7.0
35
Not enough data
Agentic AI - Online Appointment Scheduling
7.3
36
Not enough data
7.4
35
Not enough data
7.6
37
Not enough data
Customization
9.0
2210
Not enough data
8.8
2050
Not enough data
9.0
2035
Not enough data
8.7
2242
Not enough data
Additional Functionality
8.8
1971
Not enough data
7.7
1696
Not enough data
8.9
2077
Not enough data
8.0
1720
Not enough data
8.9
2030
Not enough data
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Generative AI
7.4
98
Not enough data
6.9
96
Not enough data
Before the Job
7.1
152
Not enough data
7.2
143
Not enough data
7.5
151
Not enough data
7.3
150
Not enough data
On the Job
7.3
147
Not enough data
7.9
162
Not enough data
7.3
146
Not enough data
7.8
155
Not enough data
7.4
144
Not enough data
After the Job
8.4
168
Not enough data
8.1
165
Not enough data
7.0
144
Not enough data
7.3
143
Not enough data
Agentic AI - Field Service Management
6.4
25
Not enough data
6.4
25
Not enough data
6.5
25
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Core Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
People Analytics - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Improvement - Employee Experience Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.2
33
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
909
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
831
Not enough data
9.1
876
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
840
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
411
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
410
Not enough data
8.8
448
Not enough data
8.3
399
Not enough data
7.8
383
Not enough data
Platform Additional Functionality
8.0
383
Not enough data
8.3
399
Not enough data
7.9
388
Not enough data
7.9
387
Not enough data
Platform
8.9
909
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
831
Not enough data
9.1
876
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
840
Not enough data
Categories
Categories
Shared Categories
Jotform and QuestionPro are categorized as 360 Feedback Software and Survey
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
QuestionPro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Non-Profit Organization Management
23.8%
Higher Education
13.7%
Education Management
6.0%
Research
4.8%
Market Research
4.0%
Other
47.6%
Alternatives
Discussions
What is JotForm used for?
10 Comments
J
Hello there!
Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create...Read more
Is JotForm safe?
7 Comments
RZ
As far as I can tell, Jotform is safe. It gives me the option to delete files over a period of time that I am no longer using. I appreciate that ability!Read more
What is Jotform used for?
4 Comments
NM
Jotform can be used for a plethora of things!
From employee surveys, to required forms, or just for fun!Read more
How to reach out to support team? How do I reset my password?
3 Comments
MC
You can get in touch with our support team by clicking on the following link: https://www.QuestionPro.com/info/contactUs.html
They will definitely resolve...Read more
How can I get in touch with the community of experts?
2 Comments
JH
Hi Benejah,
You can use the chat at www.questionpro.com and somebody will respond to your inquiries!Read more
Is there anyway I can become one of your member in your organization
2 Comments
HV
You should contact their support and see if they reply / are interested. Read more
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