# Jotform vs Pipedrive Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Jotform excels in user-friendliness, with many users highlighting its intuitive interface that allows even non-developers to get started quickly. The drag-and-drop functionality and extensive template library make form creation a breeze, saving users valuable time.
- **Users say** Pipedrive offers a straightforward and simple interface, which is particularly appreciated for managing deal tracking and forecasting. Reviewers commend its pipeline and deal tracking system, noting that it makes customer relationship management easy and efficient.
- **According to verified reviews** , Jotform stands out for its robust payment processing capabilities, allowing users to integrate payments seamlessly into their forms. This feature is particularly beneficial for businesses looking to streamline transactions directly through their forms.
- **Reviewers mention** that Pipedrive's automation features are a significant advantage, with users appreciating the ability to move contacts through various life cycle stages automatically. This integration with tools like Zapier enhances its functionality, making it a strong choice for those focused on sales processes.
- **G2 reviewers highlight** that Jotform's design capabilities make data collection visually appealing, with many users enjoying the graphics and overall aesthetics of their forms. This aspect not only enhances user engagement but also makes the data collection process feel more enjoyable.
- **Users report** that while Pipedrive is easy to set up, Jotform takes the lead with an even smoother onboarding experience. Many users appreciate how quickly they can start creating forms without extensive training or technical knowledge, making it a preferred choice for those needing immediate results.



| | Jotform | Pipedrive | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 5,147 | 3,046 | 
| **Largest Market Segment** | Small-Business (73.8% of reviews) | Small-Business (72.7% of reviews) | 
| **Entry Level Price** | Free | $24.00 1 Seats Per Month | 

---
## Top Pros & Cons

### Jotform

Pros:
- Ease of Use (1083 reviews)
- Simple (715 reviews)

Cons:
- Expensive (277 reviews)
- Missing Features (238 reviews)

### Pipedrive

Pros:
- Ease of Use (574 reviews)
- Intuitive (274 reviews)

Cons:
- Missing Features (230 reviews)
- Limited Features (151 reviews)

---
## Ratings Comparison
| Rating | Jotform | Pipedrive | 
|---|---|---|
  | **Meets Requirements** | 9.1 (3921 reviews) | 8.5 (2628 reviews) | 
  | **Ease of Use** | 9.2 (4004 reviews) | 8.8 (2668 reviews) | 
  | **Ease of Setup** | 9.1 (3115 reviews) | 8.7 (1677 reviews) | 
  | **Ease of Admin** | 9.1 (2691 reviews) | 8.6 (1023 reviews) | 
  | **Quality of Support** | 8.8 (3088 reviews) | 8.4 (2247 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (2568 reviews) | 8.7 (991 reviews) | 
  | **Product Direction (% positive)** | 9.3 (3892 reviews) | 8.8 (2584 reviews) | 

---
## Pricing

### Jotform

#### Entry-Level Pricing

Plan: FREE

Price: Free

Description: Use Jotform absolutely free

Key Features:
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments

[Browse all 5 editions](https://www.g2.com/products/jotform/pricing)

#### Free Trial

Yes

### Pipedrive

#### Entry-Level Pricing

Plan: Lite

Price: $24.00 1 Seats Per Month

Description: per month per user.
14$ / month billed annually

Key Features:
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports

[Browse all 4 editions](https://www.g2.com/products/pipedrive/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Pipedrive** | 7.9/10 | 2350 |

#### Sales Force Automation

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.5 (2055 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.9 (2135 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 8.6 (2117 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 7.7 (1619 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | 8.4 (1131 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 7.7 (1617 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 7.7 (1571 reviews) | 
| **Customer Contract Management** | Not enough data | 7.8 (1675 reviews) | 

#### Marketing Automation

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Email Marketing** | Not enough data | 7.5 (1518 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 7.5 (1495 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 8.5 (1866 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 7.5 (1447 reviews) ✓ Verified | 

#### Customer Support

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Case Management** | Not enough data | 7.9 (1009 reviews) | 
| **Customer Support Portal** | Not enough data | 7.8 (989 reviews) | 
| **Knowledge Base** | Not enough data | 8.0 (1022 reviews) | 
| **Call Center Features** | Not enough data | 7.5 (1476 reviews) | 
| **Support Analytics** | Not enough data | 7.7 (962 reviews) | 

#### Reporting & Analytics

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Reporting** | Not enough data | 8.0 (1881 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.3 (1968 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 7.9 (1724 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 7.6 (1425 reviews) ✓ Verified | 
| **Social Network Integration** | Not enough data | 7.4 (1377 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 7.9 (1593 reviews) ✓ Verified | 

#### Platform

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Customization** | Not enough data | 8.2 (1355 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.3 (1350 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.4 (1361 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.2 (1170 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 7.3 (1060 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Not enough data | 7.8 (1174 reviews) | 
| **Performance and Reliability** | Not enough data | 8.8 (1339 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 7.8 (1126 reviews) | 

#### Integration

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.1 (1236 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.0 (1173 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 7.9 (1102 reviews) ✓ Verified | 

#### Generative AI

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - CRM

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (171 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (173 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (174 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (170 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (171 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (170 reviews) | 
| **Decision Making** | Not enough data | 7.6 (172 reviews) | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Pipedrive** | 7.8/10 | 256 |

#### Email Marketing

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Email and Mobile Preview** | Not enough data | 8.2 (211 reviews) | 
| **Manage Email Lists** | Not enough data | 8.2 (212 reviews) | 
| **High-Volume Sending** | Not enough data | 7.8 (206 reviews) | 
| **Building and Personalizing Emails** | Not enough data | 8.2 (209 reviews) | 
| **Sending Outbound Emails** | Not enough data | 8.3 (212 reviews) | 
| **Manage Email Deliverability** | Not enough data | 8.2 (207 reviews) | 
| **Automated Email Responses** | Not enough data | 7.9 (206 reviews) | 
| **Multi-user Account** | Not enough data | 8.2 (203 reviews) | 
| **Surveys** | Not enough data | 7.5 (197 reviews) | 

#### Reporting & Analytics

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **A/B Testing** | Not enough data | 7.5 (192 reviews) | 
| **Basic Reporting** | Not enough data | 8.2 (205 reviews) | 

#### Generative AI

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Email Marketing

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (25 reviews) | 
| **Autonomous Task Execution** | Not enough data | 6.9 (25 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (25 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (25 reviews) | 

#### Integration

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.2 (227 reviews) | 
| **Integration APIs** | Not enough data | 7.8 (224 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 7.9 (221 reviews) | 
| **CRM Integration** | Not enough data | 8.2 (221 reviews) | 
| **Social Media Integration** | Not enough data | 7.2 (213 reviews) | 
| **E-Commerce Integration** | Not enough data | 7.3 (210 reviews) | 

### Event Registration & Ticketing

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.0/10 | 856 |
| **Pipedrive** | N/A | N/A |

#### Registration

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Event creation** | 9.0 (756 reviews) | Not enough data | 
| **User registration process** | 9.2 (775 reviews) | Not enough data | 
| **Payment processing** | 8.0 (652 reviews) | Not enough data | 
| **Mobile check-in** | 7.9 (623 reviews) | Not enough data | 
| **On-site tickets and registration** | 8.2 (627 reviews) | Not enough data | 

#### Generative AI

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **AI Text Generation** | 7.4 (401 reviews) | Not enough data | 

#### Marketing and Communications

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Event website creation** | 7.8 (591 reviews) | Not enough data | 
| **Email automation** | 8.5 (679 reviews) | Not enough data | 
| **Email customization** | 8.3 (667 reviews) | Not enough data | 
| **Contact list management** | 8.3 (622 reviews) | Not enough data | 
| **Social media promotion** | 7.5 (572 reviews) | Not enough data | 
| **Lead generation and retrieval** | 7.8 (574 reviews) | Not enough data | 

#### Agentic AI - Event Registration & Ticketing

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (79 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (79 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (81 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Pipedrive** | N/A | N/A |

#### Lead Generation

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.5/10 | 97 |
| **Pipedrive** | N/A | N/A |

#### Lead Monitoring

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Features** | 8.5 (62 reviews) | Not enough data | 
| **Performance** | 8.7 (61 reviews) | Not enough data | 
| **Identification** | 8.0 (59 reviews) | Not enough data | 

#### Agentic AI - Lead Capture

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Cross-system Integration** | 7.9 (53 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (50 reviews) | Not enough data | 

#### Data Capture

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Mobile** | 8.4 (59 reviews) | Not enough data | 
| **Websites** | 8.7 (66 reviews) | Not enough data | 
| **Social Media** | 7.7 (59 reviews) | Not enough data | 
| **Data** | 8.5 (62 reviews) | Not enough data | 

#### Analytics

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Export/Import** | 8.7 (62 reviews) | Not enough data | 
| **Reporting** | 8.5 (64 reviews) | Not enough data | 

#### Customization

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Forms** | 9.2 (75 reviews) | Not enough data | 
| **Personalization** | 9.0 (63 reviews) | Not enough data | 
| **Templates** | 8.8 (68 reviews) | Not enough data | 
| **Integration** | 8.8 (64 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.4/10 | 1313 |
| **Pipedrive** | N/A | N/A |

#### Survey Management

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Survey Builder** | 9.3 (1179 reviews) | Not enough data | 
| **Question Types** | 9.3 (1199 reviews) | Not enough data | 
| **Templates** | 8.8 (1139 reviews) | Not enough data | 
| **Survey Distribution** | 9.0 (1092 reviews) | Not enough data | 

#### Survey Customization

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Branching/Skip Logic** | 8.6 (1016 reviews) | Not enough data | 
| **Branding** | 8.6 (1063 reviews) | Not enough data | 
| **Multimedia Support** | 8.3 (948 reviews) | Not enough data | 
| **Multilingual Surveys** | 8.0 (853 reviews) | Not enough data | 

#### Survey Insights

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (1094 reviews) | Not enough data | 
| **BI Tools Integration** | 7.9 (842 reviews) | Not enough data | 
| **Data Exporting** | 8.8 (1093 reviews) | Not enough data | 
| **Permissions** | 8.5 (1020 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Adaptive Learning** | 7.6 (128 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (125 reviews) | Not enough data | 
| **Decision Making** | 7.7 (128 reviews) | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 7.9/10 | 61 |
| **Pipedrive** | N/A | N/A |

#### Notifications

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Confirmations & Reminders** | 8.7 (47 reviews) | Not enough data | 
| **Appointment Follow-Up** | 8.5 (47 reviews) | Not enough data | 
| **Scheduling Notifications** | 8.6 (45 reviews) | Not enough data | 

#### Settings

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Time Zone Detection** | 8.3 (46 reviews) | Not enough data | 
| **Availability Settings** | 8.6 (46 reviews) | Not enough data | 
| **Blocked Time Settings** | 8.3 (46 reviews) | Not enough data | 

#### Personalization

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Branding** | 9.0 (46 reviews) | Not enough data | 
| **Links** | 8.9 (40 reviews) | Not enough data | 

#### Integrations

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Multi- Calendar Integration** | 7.5 (41 reviews) | Not enough data | 
| **Website Integration** | 8.8 (46 reviews) | Not enough data | 
| **Payment Acceptance** | 8.1 (42 reviews) | Not enough data | 
| **Video Conferencing** | 7.2 (41 reviews) | Not enough data | 
| **Communication** | 7.5 (40 reviews) | Not enough data | 

#### Generative AI

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **AI Text Generation** | 7.8 (37 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (37 reviews) | Not enough data | 
| **AI Text-to-Image** | 7.0 (36 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.1 (36 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.8 (36 reviews) | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (37 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (36 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (38 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.6/10 | 2684 |
| **Pipedrive** | 7.6/10 | 81 |

#### Customization

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Custom Fields** | 9.0 (2220 reviews) | 8.3 (76 reviews) | 
| **Conditional Logic** | 8.8 (2058 reviews) | 7.8 (72 reviews) | 
| **Multi-page Forms** | 9.0 (2039 reviews) | 7.3 (71 reviews) | 
| **Design** | 8.7 (2259 reviews) | 7.7 (76 reviews) | 

#### Additional Functionality

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Embedded Forms** | 8.8 (1974 reviews) | 8.2 (74 reviews) | 
| **Offline Capability** | 7.7 (1698 reviews) | 6.7 (70 reviews) | 
| **Notifications** | 8.9 (2086 reviews) | 7.8 (78 reviews) | 
| **Payments** | 8.0 (1731 reviews) | 6.9 (71 reviews) | 
| **Mobile Forms** | 8.9 (2036 reviews) | 7.5 (73 reviews) | 

### 360 Feedback Software

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.9/10 | 237 |
| **Pipedrive** | N/A | N/A |

#### Performance reviews

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **customizable forms** | 9.2 (227 reviews) | Not enough data | 
| **360 reviews** | 8.8 (207 reviews) | Not enough data | 

#### Feedback

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **requesting feedback** | 9.0 (212 reviews) | Not enough data | 
| **continuous feedback** | 8.7 (198 reviews) | Not enough data | 

#### Data

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Dashboard and Reporting** | 8.9 (210 reviews) | Not enough data | 
| **Historical Analysis** | 8.6 (198 reviews) | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 7.3/10 | 189 |
| **Pipedrive** | N/A | N/A |

#### Generative AI

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **AI Text Summarization** | 7.4 (98 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.9 (96 reviews) | Not enough data | 

#### Before the Job

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Calendar** | 7.1 (152 reviews) | Not enough data | 
| **Dispatch** | 7.2 (143 reviews) | Not enough data | 
| **Roles** | 7.5 (151 reviews) | Not enough data | 
| **Booking** | 7.3 (150 reviews) | Not enough data | 

#### On the Job

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Location** | 7.3 (147 reviews) | Not enough data | 
| **Employee Communication** | 7.9 (162 reviews) | Not enough data | 
| **Behavior Monitoring** | 7.3 (146 reviews) | Not enough data | 
| **Client Notifications** | 7.8 (155 reviews) | Not enough data | 
| **Field Sales** | 7.4 (144 reviews) | Not enough data | 

#### After the Job

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Reports** | 8.4 (168 reviews) | Not enough data | 
| **Analytics** | 8.1 (165 reviews) | Not enough data | 
| **Invoicing** | 7.0 (144 reviews) | Not enough data | 
| **CRM Integrations** | 7.3 (143 reviews) | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.4 (25 reviews) | Not enough data | 
| **Proactive Assistance** | 6.5 (25 reviews) | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Pipedrive** | N/A | N/A |

#### Generative AI

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Pipedrive** | N/A | N/A |

#### Generative AI

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Pipedrive** | N/A | N/A |

#### Generative AI

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 6.7/10 | 8 |
| **Pipedrive** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 6.7 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (7 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.4 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 6.4 (6 reviews) | Not enough data | 
| **Decision Making** | 6.9 (6 reviews) | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 7.8/10 | 982 |
| **Pipedrive** | N/A | N/A |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Adaptive Learning** | 7.6 (28 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.4 (28 reviews) | Not enough data | 
| **Decision Making** | 7.4 (28 reviews) | Not enough data | 

#### Sourcing

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Candidate Search** | 7.5 (212 reviews) | Not enough data | 
| **Career Page Configuration** | 7.5 (202 reviews) | Not enough data | 
| **Social Sourcing** | 7.3 (35 reviews) | Not enough data | 
| **Job Posting** | 6.9 (36 reviews) | Not enough data | 
| **Candidate Sourcing Metrics** | 7.0 (33 reviews) | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Candidate Evaluations** | 8.1 (224 reviews) | Not enough data | 
| **Applicant Data Management** | 8.1 (35 reviews) | Not enough data | 
| **Hiring Processes Tracking** | 8.2 (33 reviews) | Not enough data | 
| **Automated Resume Parsing** | 7.4 (31 reviews) | Not enough data | 
| **Scheduling** | 7.3 (31 reviews) | Not enough data | 
| **Candidate-Facing Statuses** | 7.3 (30 reviews) | Not enough data | 
| **Workflow Building** | 8.3 (33 reviews) | Not enough data | 

#### Platform

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Customization ** | 8.9 (908 reviews) | Not enough data | 
| **Integration APIs** | 8.1 (789 reviews) | Not enough data | 
| **Internationalization** | 8.0 (751 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.6 (830 reviews) | Not enough data | 
| **Performance** | 9.1 (875 reviews) | Not enough data | 
| **Mobility** | 8.8 (827 reviews) | Not enough data | 
| **Reporting** | 8.7 (851 reviews) | Not enough data | 
| **Dashboards** | 8.7 (839 reviews) | Not enough data | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Predictive Insights** | 7.2 (27 reviews) | Not enough data | 
| **AI Job Description** | 7.0 (26 reviews) | Not enough data | 
| **Chatbot** | 6.8 (27 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Pipedrive** | 7.6/10 | 444 |

#### Agentic AI - Sales Performance Management

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (66 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (65 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (64 reviews) | 

#### Incentives

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Badges** | Not enough data | 6.9 (391 reviews) | 
| **Triggers** | Not enough data | 7.4 (401 reviews) | 
| **Commission Calculator** | Not enough data | Feature Not Available | 
| **Leaderboards** | Not enough data | 7.1 (395 reviews) | 

#### Personalization

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Profiles** | Not enough data | 7.7 (414 reviews) | 
| **Custom Reports** | Not enough data | 7.9 (409 reviews) | 
| **Dashboards** | Not enough data | 8.3 (429 reviews) | 
| **Goal Setting** | Not enough data | 8.0 (411 reviews) | 

#### Administrative

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Integration** | Not enough data | 7.8 (409 reviews) | 
| **Employee Structure** | Not enough data | 7.7 (401 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.5 (387 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Pipedrive** | 8.0/10 | 283 |

#### Agentic AI - Email Tracking

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (56 reviews) | 
| **Multi-step Planning** | Not enough data | 7.8 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (57 reviews) | 
| **Adaptive Learning** | Not enough data | 7.5 (55 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (56 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (56 reviews) | 
| **Decision Making** | Not enough data | 8.1 (55 reviews) | 

#### Analytics

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Open Rates** | Not enough data | 8.0 (256 reviews) | 
| **Link Activity** | Not enough data | 8.2 (257 reviews) | 
| **Attachment Activity** | Not enough data | 8.1 (249 reviews) | 

#### Customizations

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.2 (268 reviews) | 
| **Email Scheduling** | Not enough data | 8.3 (257 reviews) | 
| **Notifications** | Not enough data | 8.4 (270 reviews) | 
| **Email Categorization** | Not enough data | 7.9 (257 reviews) | 
| **Templates** | Not enough data | 8.3 (259 reviews) | 

#### Generative AI

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Pipedrive** | 7.8/10 | 472 |

#### Agentic AI - Sales Analytics

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (58 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (58 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (58 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (57 reviews) | 

#### Data Sourcing

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Data Sourcing** | Not enough data | 7.8 (425 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.0 (433 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 7.9 (427 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.4 (437 reviews) | 
| **Data Segmentation** | Not enough data | 8.0 (422 reviews) | 

#### Predictive Analytics

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Lead Scoring** | Not enough data | 7.7 (423 reviews) | 
| **Opportunity Scoring** | Not enough data | 7.8 (424 reviews) | 
| **Risk Analysis** | Not enough data | 7.4 (407 reviews) | 
| **Live Forecasting** | Not enough data | 7.7 (416 reviews) | 

#### Sales Management

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.7 (442 reviews) | 
| **Sales Gamification** | Not enough data | 7.6 (410 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.3 (419 reviews) | 
| **Activity Tracking** | Not enough data | 8.7 (443 reviews) | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.4/10 | 982 |
| **Pipedrive** | N/A | N/A |

#### Platform Basics

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Performance Benchmarking** | 8.4 (411 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.6 (444 reviews) | Not enough data | 
| **Interoperability** | 8.3 (422 reviews) | Not enough data | 

#### Platform Content

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Employee Pulse Surveys** | 8.5 (410 reviews) | Not enough data | 
| **Survey Customization** | 8.8 (448 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 8.3 (399 reviews) | Not enough data | 
| **Science-based templates** | 7.8 (383 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Employee Segmenting** | 8.0 (383 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 8.3 (399 reviews) | Not enough data | 
| **Peer Recognition** | 7.9 (388 reviews) | Not enough data | 
| **Social Feedback Portal** | 7.9 (387 reviews) | Not enough data | 

#### Platform

| Feature | Jotform | Pipedrive | 
|---|---|---|
| **Customization ** | 8.9 (908 reviews) | Not enough data | 
| **Integration APIs** | 8.1 (789 reviews) | Not enough data | 
| **Internationalization** | 8.0 (751 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.6 (830 reviews) | Not enough data | 
| **Performance** | 9.1 (875 reviews) | Not enough data | 
| **Mobility** | 8.8 (827 reviews) | Not enough data | 
| **Reporting** | 8.7 (851 reviews) | Not enough data | 
| **Dashboards** | 8.7 (839 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to Jotform (9):** [360 Feedback Software](https://www.g2.com/categories/360-feedback-software), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Survey Software](https://www.g2.com/categories/survey), [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)

**Unique to Pipedrive (5):** [CRM Software](https://www.g2.com/categories/crm), [Email Marketing Software](https://www.g2.com/categories/email-marketing), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Email Tracking Software](https://www.g2.com/categories/email-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | Jotform | Pipedrive | 
|---|---|---|
| **Small-Business** | 73.8% | 72.7% | 
| **Mid-Market** | 22.1% | 22.9% | 
| **Enterprise** | 4.1% | 4.4% | 

### By Industry

#### Jotform

- **Non-Profit Organization Management:** 9.5%
- **Marketing and Advertising:** 4.8%
- **Education Management:** 4.7%
- **Health, Wellness and Fitness:** 4.5%
- **Primary/Secondary Education:** 3.5%
- **Real Estate:** 3.1%
- **Hospital & Health Care:** 3.0%
- **Higher Education:** 2.8%
- **Construction:** 2.5%
- **Events Services:** 2.4%
- **Other:** 59.2%

#### Pipedrive

- **Computer Software:** 10.9%
- **Information Technology and Services:** 10.1%
- **Marketing and Advertising:** 9.9%
- **Financial Services:** 4.2%
- **Construction:** 3.3%
- **Real Estate:** 3.3%
- **Internet:** 3.0%
- **Consulting:** 2.2%
- **Insurance:** 2.1%
- **Telecommunications:** 1.6%
- **Other:** 49.3%

---
## Alternatives

### Alternatives to Jotform

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2062 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1000 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23544 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) — 4.5/5 stars (175 reviews)
- [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (497 reviews)
- [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (328 reviews)

### Alternatives to Pipedrive

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1427 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1113 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25794 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13806 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (816 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (477 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (302 reviews)

---
## Top Discussions

### Jotform

- Title: [What is JotForm used for?](https://www.g2.com/discussions/what-is-jotform-used-for) — 10 comments
  > **Top comment:** "Hello there!
 Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create..."
- Title: [Is JotForm safe?](https://www.g2.com/discussions/is-jotform-safe) — 7 comments, 1 upvote
  > **Top comment:** "As far as I can tell, Jotform is safe.  It gives me the option to delete files over a period of time that I am no longer using.  I appreciate that ability!"
- Title: [What is Jotform used for?](https://www.g2.com/discussions/jotform-what-is-jotform-used-for) — 4 comments, 2 upvotes
  > **Top comment:** "Jotform can be used for a plethora of things!
From employee surveys, to required forms, or just for fun!"
- Title: [Is it possible to make surveys for Social Media using Jotform?](https://www.g2.com/discussions/is-it-possible-to-make-surveys-for-social-media-using-jotform) — 3 comments, 2 upvotes
  > **Top comment:** "Yes, it is possible and very functional, I am sure that Jotform will meet your needs."
- Title: [What is the best thing about Jotform?](https://www.g2.com/discussions/what-is-the-best-thing-about-jotform) — 1 comment, 1 upvote
  > **Top comment:** "I Would say the AI Features"

### Pipedrive

- Title: [What is the best way to use email marketing with Pipedrive?](https://www.g2.com/discussions/12132-what-is-the-best-way-to-use-email-marketing-with-pipedrive) — 3 comments, 3 upvotes
  > **Top comment:** "PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal..."
- Title: [What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?](https://www.g2.com/discussions/what-features-of-pipedrive-are-most-beneficial-for-new-sales-professionals-to-track-and-optimize-their-sales-pipeline) — 2 comments
  > **Top comment:** "In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people..."
- Title: [What is Pipedrive used for?](https://www.g2.com/discussions/pipedrive-what-is-pipedrive-used-for) — 2 comments
  > **Top comment:** "Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key..."
- Title: [Is Pipedrive free?](https://www.g2.com/discussions/is-pipedrive-free) — 2 comments
  > **Top comment:** "No"
- Title: [What is Pipedrive software?](https://www.g2.com/discussions/what-is-pipedrive-software) — 2 comments
  > **Top comment:** "It is a CRM tool that helps sales professionals to log all your sales related activities. Eg. meetings, contacts, proposals and contracts. Basically managing..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jotform-vs-pipedrive)