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At a Glance
Market Segments
Small-Business (73.3% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
Free
$24.00 1 Seats Per Month
Jotform
Star Rating
(4,462)4.7 out of 5
Market Segments
Small-Business (73.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansPipedrive
Star Rating
(2,820)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive's star rating of 4.3 reflects its strong focus on sales pipeline management, but Jotform's higher rating of 4.7 indicates a more versatile form-building experience that appeals to a broader audience.
- Reviewers mention that both products cater primarily to small businesses, with Pipedrive at 72.4% and Jotform slightly higher at 73.1%, suggesting that both are well-suited for this market segment.
- Users say that Pipedrive's entry-level price of $24.00 may be a barrier for some, while Jotform's free tier allows users to start without any financial commitment, making it more accessible for startups and small businesses.
- Reviewers mention that Jotform excels in ease of use, scoring 9.2 compared to Pipedrive's 8.9, with users highlighting Jotform's intuitive drag-and-drop interface for form creation as a standout feature.
- G2 users report that Jotform's conditional logic and multi-page forms features, scoring 8.8 and 9.0 respectively, provide a more dynamic user experience compared to Pipedrive's lower scores of 7.8 and 7.3, making Jotform a better choice for complex data collection needs.
- Users on G2 mention that while Pipedrive offers solid support with a score of 8.4, Jotform's quality of support at 8.8 is noted for being more responsive and helpful, particularly for users navigating the form-building process.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Jotform
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
9.1
3,598
8.5
2,484
Ease of Use
9.2
3,671
8.9
2,520
Ease of Setup
9.1
2,795
8.7
1,539
Ease of Admin
9.1
2,421
8.6
994
Quality of Support
8.8
2,842
8.4
2,124
Has the product been a good partner in doing business?
9.2
2,313
8.7
962
Product Direction (% positive)
9.3
3,586
8.8
2,448
Features by Category
Sales Force Automation
Not enough data
8.5
2001
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
2037
|
Verified
Not enough data
8.6
2049
|
Verified
Not enough data
7.7
1609
|
Verified
Not enough data
8.3
1100
|
Verified
Not enough data
7.7
1610
|
Verified
Not enough data
7.7
1565
Not enough data
7.8
1667
Marketing Automation
Not enough data
7.5
1497
|
Verified
Not enough data
7.5
1483
|
Verified
Not enough data
8.5
1819
|
Verified
Not enough data
7.5
1446
|
Verified
Customer Support
Not enough data
7.9
1005
Not enough data
7.8
986
Not enough data
8.0
1016
Not enough data
7.5
1474
Not enough data
7.7
959
Reporting & Analytics
Not enough data
8.0
1853
|
Verified
Not enough data
8.3
1941
|
Verified
Not enough data
7.9
1716
|
Verified
Mobile & Social
Not enough data
7.6
1422
|
Verified
Not enough data
7.4
1376
|
Verified
Not enough data
7.9
1584
|
Verified
Platform
Not enough data
8.2
1333
|
Verified
Not enough data
8.3
1315
Not enough data
8.4
1352
|
Verified
Not enough data
8.2
1167
|
Verified
Not enough data
7.3
1059
|
Verified
Not enough data
7.8
1168
Not enough data
8.7
1317
|
Verified
Not enough data
7.8
1123
Integration
Not enough data
8.1
1224
|
Verified
Not enough data
8.0
1157
|
Verified
Not enough data
7.9
1090
|
Verified
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
7.2
167
Not enough data
7.5
168
Not enough data
7.4
166
Not enough data
7.2
167
Not enough data
7.3
166
Not enough data
7.3
167
Not enough data
7.5
168
Email Marketing
Not enough data
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
208
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
204
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Integration
Not enough data
8.2
225
Not enough data
7.8
222
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Registration
9.0
746
Not enough data
9.1
762
Not enough data
8.0
647
Not enough data
7.9
620
Not enough data
8.2
624
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
571
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.2
78
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.4
57
Not enough data
8.7
57
Not enough data
7.8
55
Not enough data
Agentic AI - Lead Capture
7.7
48
Not enough data
7.5
46
Not enough data
Data Capture
8.3
54
Not enough data
8.5
54
Not enough data
7.7
52
Not enough data
8.4
54
Not enough data
Analytics
8.7
55
Not enough data
8.4
55
Not enough data
Customization
9.1
59
Not enough data
8.9
56
Not enough data
8.8
55
Not enough data
8.7
55
Not enough data
Survey Management
9.3
1160
Not enough data
9.3
1181
Not enough data
8.8
1126
Not enough data
9.0
1082
Not enough data
Survey Customization
8.6
1005
Not enough data
8.6
1051
Not enough data
8.3
943
Not enough data
8.0
849
Not enough data
Survey Insights
8.6
1084
Not enough data
7.9
837
Not enough data
8.8
1083
Not enough data
8.5
1012
Not enough data
Agentic AI - Survey
7.5
124
Not enough data
7.5
121
Not enough data
7.7
124
Not enough data
Notifications
8.6
42
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
Settings
8.1
42
Not enough data
8.5
42
Not enough data
8.1
42
Not enough data
Personalization
8.9
41
Not enough data
8.8
36
Not enough data
Integrations
7.5
38
Not enough data
8.6
39
Not enough data
7.9
38
Not enough data
7.0
37
Not enough data
7.3
37
Not enough data
Generative AI
7.6
33
Not enough data
7.1
34
Not enough data
6.9
33
Not enough data
7.1
33
Not enough data
6.8
33
Not enough data
Agentic AI - Online Appointment Scheduling
7.3
34
Not enough data
7.3
33
Not enough data
7.5
35
Not enough data
Customization
8.9
2090
8.3
76
8.8
2000
7.8
72
9.0
2007
7.3
71
8.7
2135
7.7
76
Additional Functionality
8.8
1929
8.2
74
7.7
1676
6.7
70
8.9
2013
7.8
78
8.0
1676
6.9
71
8.9
1990
7.5
73
Performance reviews
9.2
226
Not enough data
8.8
206
Not enough data
Feedback
9.0
211
Not enough data
8.7
197
Not enough data
Data
8.9
209
Not enough data
8.6
197
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
150
Not enough data
7.3
142
Not enough data
7.5
149
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
7.9
159
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
166
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.4
212
Not enough data
7.4
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
874
Not enough data
8.1
783
Not enough data
8.0
747
Not enough data
8.6
812
Not enough data
9.1
853
Not enough data
8.8
809
Not enough data
8.7
836
Not enough data
8.7
827
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.2
65
Not enough data
7.3
64
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
399
Not enough data
Feature Not Available
Not enough data
7.1
394
Personalization
Not enough data
7.7
413
Not enough data
7.9
406
Not enough data
8.2
424
Not enough data
8.0
410
Administrative
Not enough data
7.8
405
Not enough data
7.7
399
Not enough data
7.5
386
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.7
56
Not enough data
7.6
55
Not enough data
7.5
54
Not enough data
7.6
55
Not enough data
7.8
55
Not enough data
8.1
54
Analytics
Not enough data
8.0
253
Not enough data
8.2
255
Not enough data
8.1
247
Customizations
Not enough data
8.2
265
Not enough data
8.3
254
Not enough data
8.3
266
Not enough data
7.9
255
Not enough data
8.3
256
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
57
Not enough data
7.4
57
Not enough data
7.3
57
Not enough data
7.2
56
Data Sourcing
Not enough data
7.8
424
Not enough data
8.0
428
Not enough data
7.9
425
Not enough data
8.4
432
Not enough data
8.0
418
Predictive Analytics
Not enough data
7.7
420
Not enough data
7.8
422
Not enough data
7.3
405
Not enough data
7.7
413
Sales Management
Not enough data
8.6
438
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
437
Platform Basics
8.4
410
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
408
Not enough data
8.8
446
Not enough data
8.3
398
Not enough data
7.8
382
Not enough data
Platform Additional Functionality
8.0
382
Not enough data
8.3
398
Not enough data
7.9
388
Not enough data
7.9
385
Not enough data
Platform
8.9
874
Not enough data
8.1
783
Not enough data
8.0
747
Not enough data
8.6
812
Not enough data
9.1
853
Not enough data
8.8
809
Not enough data
8.7
836
Not enough data
8.7
827
Not enough data
Categories
Categories
Shared Categories
Jotform and Pipedrive are categorized as Online Form Builder
Unique Categories
Pipedrive is categorized as CRM, Email Marketing, Sales Analytics, Sales Performance Management, and Email Tracking
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.6%
Education Management
4.8%
Marketing and Advertising
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Computer Software
10.7%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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