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Compare Jotform and Ninja Forms 
Featured Products
At a Glance
Market Segments
Small-Business (73.2% of reviews)
Small-Business (81.3% of reviews)
Entry-Level Pricing
Free
Free
Jotform
Star Rating
(4,708)4.7 out of 5
Market Segments
Small-Business (73.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansNinja Forms
Star Rating
(16)4.3 out of 5
Market Segments
Small-Business (81.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user satisfaction, with many praising its user-friendly drag-and-drop form builder that requires no coding skills. Users appreciate the wide range of ready-to-use templates for various needs, making it easy to create forms quickly.
- According to verified reviews, Ninja Forms is recognized for its great user interface and ease of customization. Users have noted that it offers enough templates to simplify the form creation process, which can be beneficial for those looking for straightforward solutions.
- Reviewers mention that Jotform's implementation process is notably quick, with users highlighting its seamless integration capabilities. This feature allows businesses to connect Jotform with other tools effortlessly, enhancing overall workflow efficiency.
- Users say that while Ninja Forms provides rich features, it sometimes lacks the extensive customization options that Jotform offers. For instance, Jotform users appreciate the strong customization options, including themes and conditional logic, which allow for tailored form experiences.
- G2 reviewers highlight that Jotform's support quality is consistently rated high, with users expressing satisfaction with the assistance they receive. In contrast, while Ninja Forms also has a solid support rating, it may not match the level of responsiveness and resources available to Jotform users.
- According to recent feedback, Jotform's secure signing features are particularly valued by users who need to handle sensitive information, such as tax filings. This level of security is a significant advantage for businesses that prioritize data protection, setting Jotform apart from Ninja Forms in this regard.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Ninja Forms
Ninja Forms Core
Free
Build complex forms in minutes with the most modern, user friendly, drag and drop form builder in WordPress!
- Drag and drop form builder
- 27+ field types
- Regular updates
Free Trial
Jotform
Free Trial is available
Ninja Forms
Free Trial is available
Ratings
Meets Requirements
9.1
3,709
9.3
16
Ease of Use
9.2
3,785
9.3
16
Ease of Setup
9.1
2,905
9.0
8
Ease of Admin
9.1
2,496
9.4
8
Quality of Support
8.8
2,923
8.8
7
Has the product been a good partner in doing business?
9.2
2,385
8.8
7
Product Direction (% positive)
9.3
3,698
8.5
16
Features by Category
Registration
9.0
748
Not enough data
9.2
765
Not enough data
8.0
648
Not enough data
7.9
619
Not enough data
8.2
624
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
572
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
61
Not enough data
8.7
60
Not enough data
7.9
58
Not enough data
Agentic AI - Lead Capture
7.8
51
Not enough data
7.7
50
Not enough data
Data Capture
8.3
57
Not enough data
8.6
64
Not enough data
7.8
56
Not enough data
8.5
61
Not enough data
Analytics
8.7
59
Not enough data
8.5
62
Not enough data
Customization
9.2
71
Not enough data
9.0
61
Not enough data
8.8
66
Not enough data
8.7
62
Not enough data
Survey Management
9.3
1168
Not enough data
9.3
1188
Not enough data
8.8
1131
Not enough data
9.0
1087
Not enough data
Survey Customization
8.6
1007
Not enough data
8.6
1054
Not enough data
8.3
944
Not enough data
8.0
850
Not enough data
Survey Insights
8.6
1087
Not enough data
7.9
839
Not enough data
8.8
1085
Not enough data
8.5
1014
Not enough data
Agentic AI - Survey
7.5
125
Not enough data
7.5
122
Not enough data
7.7
125
Not enough data
Notifications
8.7
44
Not enough data
8.4
44
Not enough data
8.5
43
Not enough data
Settings
8.2
43
Not enough data
8.5
44
Not enough data
8.2
43
Not enough data
Personalization
8.9
43
Not enough data
8.8
37
Not enough data
Integrations
7.6
39
Not enough data
8.7
41
Not enough data
8.0
40
Not enough data
7.1
38
Not enough data
7.4
38
Not enough data
Generative AI
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Not enough data
Agentic AI - Online Appointment Scheduling
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Not enough data
Customization
8.9
2144
Not enough data
8.8
2022
Not enough data
9.0
2021
Not enough data
8.8
2177
Not enough data
Additional Functionality
8.8
1951
Not enough data
7.7
1687
Not enough data
8.9
2038
Not enough data
8.0
1696
Not enough data
8.9
2012
Not enough data
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
899
Not enough data
8.1
789
Not enough data
8.0
751
Not enough data
8.6
826
Not enough data
9.1
867
Not enough data
8.8
822
Not enough data
8.7
849
Not enough data
8.7
835
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
410
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
408
Not enough data
8.8
446
Not enough data
8.3
398
Not enough data
7.8
382
Not enough data
Platform Additional Functionality
8.0
382
Not enough data
8.3
398
Not enough data
7.9
388
Not enough data
7.9
386
Not enough data
Platform
8.9
899
Not enough data
8.1
789
Not enough data
8.0
751
Not enough data
8.6
826
Not enough data
9.1
867
Not enough data
8.8
822
Not enough data
8.7
849
Not enough data
8.7
835
Not enough data
Categories
Categories
Shared Categories
Jotform and Ninja Forms are categorized as Online Form Builder
Unique Categories
Ninja Forms has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ninja Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Marketing and Advertising
31.3%
Education Management
12.5%
Design
12.5%
Apparel & Fashion
12.5%
Non-Profit Organization Management
6.3%
Other
25.0%
Alternatives
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
Ninja Forms has no discussions with answers
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