# Jotform vs Microsoft Dynamics 365 Customer Voice Comparison --- ## AI Generated Summary - **G2 reviewers report** that Jotform excels in user-friendliness, with many users appreciating its intuitive interface and the ability to create professional-looking forms effortlessly. One user highlighted how it simplifies data collection by keeping everything organized in a user-friendly format. - **Users say** that Microsoft Dynamics 365 Customer Voice offers strong integration with the Microsoft ecosystem, making it particularly appealing for those already using Dynamics 365. Reviewers noted the platform's intuitive nature, especially for users familiar with Microsoft products, which helps ease the learning curve. - **According to verified reviews** , Jotform stands out for its quick implementation process, with users praising the straightforward setup that allows them to start collecting data almost immediately. One user mentioned the convenience of sending out links for form submissions, which streamlines the process significantly. - **Reviewers mention** that while Jotform has a higher overall satisfaction score, Microsoft Dynamics 365 Customer Voice shines in providing real-time insights and analytics, which users find valuable for making informed decisions based on customer feedback. - **G2 reviewers highlight** that Jotform's flexibility in creating custom workflows is a major advantage, with users enjoying the ease of setting up logic to automate processes. This feature allows them to save time and reduce manual effort, enhancing their overall productivity. - **Users express mixed feelings** about the support offered by both platforms, with Jotform receiving slightly lower ratings in this area. However, Microsoft Dynamics 365 Customer Voice has been praised for its closed-loop feedback automation, which can be triggered by events within Dynamics 365, showcasing its robust capabilities in managing customer interactions. --- ## Frequently Asked Questions ### What is the difference between Jotform vs Microsoft Dynamics 365...? Jotform stands out for its higher G2 rating and user-friendly setup, while Microsoft Dynamics 365... is favored for its integration with the Microsoft ecosystem and advanced analytics. | [Jotform](https://www.g2.com/products/jotform/reviews) | [Microsoft Dynamics 365...](https://www.g2.com/products/microsoft-microsoft-dynamics-365-customer-voice/reviews) | | --- | --- | | 4.7/5 (5430 reviews) | 4.3/5 (25 reviews) | | — | — | | 9.1 | 9.0 | | 8.8 | 9.1 | | User-friendly setup and extensive integrations | Native integration with Dynamics 365 & advanced analytics | ### How do the pricing models of Jotform and Microsoft Dynamics 365... compare? Jotform is rated higher for price satisfaction, with reviewers citing value concerns for both products but more frequent cost-related trade-offs for Microsoft Dynamics 365.... - **Jotform:** In recent reviews, many cite the platform as affordable and convenient, but several mention that pricing and plan limits can become restrictive quickly as usage scales. - **Microsoft Dynamics 365...:** Reviewers frequently mention higher costs associated with extensive features and note that the pricing strategy could be better segmented for different needs. - **Switching reasons:** Reviewers mention switching to Jotform for its lower entry cost and easier setup, especially when scaling up from free or limited plans. ### What are the best alternatives to Jotform and Microsoft Dynamics 365...? The top three alternatives to Jotform and Microsoft Dynamics 365... are Qualtrics Employee Experience, SurveySparrow, and Typeform. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5430 reviews) | — | Affordable for small teams, but pricing can become restrictive as usage grows | User-friendly setup and extensive integrations | | [Microsoft Dynamics 365...](https://www.g2.com/products/microsoft-microsoft-dynamics-365-customer-voice/reviews) | 4.3/5 (25 reviews) | — | Higher cost with extensive features | Native integration with Dynamics 365 & advanced analytics | | [Qualtrics Employee Experience](https://www.g2.com/products/qualtrics-employee-experience/reviews) | 4.4/5 (462 reviews) | Enterprise | — | Advanced analytics and enterprise-grade survey capabilities | | [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5 (2067 reviews) | Small-Business | — | Conversational surveys and strong mobile experience | | [Typeform](https://www.g2.com/products/typeform/reviews) | 4.5/5 (1017 reviews) | Small-Business | — | Intuitive design and engaging user experience | ### Which Online Form Builder features should I prioritize when comparing Jotform and Microsoft Dynamics 365...? Buyers comparing Jotform and Microsoft Dynamics 365... should prioritize ease of use, integrations, analytics and reporting, customization, and pricing flexibility. - **Ease of Use:** Jotform scores 9.2, Microsoft Dynamics 365... scores 8.9. - **Integrations:** Jotform is frequently cited for integrations with tools like Docusign and Zapier; Microsoft Dynamics 365... is noted for native integration with Dynamics 365 and Dataverse. - **Analytics and Reporting:** Microsoft Dynamics 365... is highlighted for advanced analytics and real-time insights. - **Customization:** Microsoft Dynamics 365... receives trade-off mentions for limited survey customization compared to dedicated tools. - **Pricing Flexibility:** Jotform reviewers mention restrictive plan limits and the need for clearer pricing visibility as usage scales. ### What are the pros and cons of Jotform vs Microsoft Dynamics 365...? Jotform's headline strength is user-friendly setup and integrations, while Microsoft Dynamics 365... excels in native integration with the Microsoft ecosystem and analytics. - **Jotform strengths:** Reviewers highlight ease of use, quick setup, extensive integrations (notably with Docusign and Zapier), and strong customization options. - **Jotform trade-offs:** Many reviewers mention restrictive pricing and plan limits as usage grows, and some cite high costs for signature collections and team collaboration. - **Microsoft Dynamics 365... strengths:** Reviewers praise native integration with Dynamics 365 and Dataverse, advanced analytics, and real-time insights. - **Microsoft Dynamics 365... trade-offs:** Reviewers note limited survey customization, a basic user experience compared to dedicated tools, and higher costs with extensive features. ### Is Jotform or Microsoft Dynamics 365... better for small businesses? Jotform is the better fit for small businesses, with reviewers consistently citing its ease of use and affordability for smaller teams. - **Jotform:** Reviewers from small businesses highlight its user-friendly setup, quick deployment, and value for small teams, though some mention that pricing can become restrictive as usage increases. - **Microsoft Dynamics 365...:** Reviewers note that while it offers advanced analytics and integration with the Microsoft ecosystem, the higher cost and complexity make it less ideal for small businesses. ### Which Online Form Builder platform has better integrations? Jotform is favored for integrations, with reviewers frequently citing its ability to connect with a wide range of third-party tools. - **Jotform:** Reviewers mention integrations with Docusign and Zapier, with Docusign cited in 19 all-time reviews. - **Microsoft Dynamics 365...:** Reviewers highlight native integration with Dynamics 365 and Dataverse, but mention integrations less frequently overall. ### How do Jotform and Microsoft Dynamics 365... compare on customer support? Jotform and Microsoft Dynamics 365... are rated within 0.3 points on Quality of Support, with Microsoft Dynamics 365... holding a slight edge at 9.1 versus Jotform's 8.8. - **Jotform:** Reviewers describe support as helpful and responsive, with many noting improvements in support quality over time. - **Microsoft Dynamics 365...:** Reviewers consistently mention dependable support, thorough documentation, and helpful customer service, especially for integration and analytics questions. ### Which is easier to implement, Jotform or Microsoft Dynamics 365...? Jotform and Microsoft Dynamics 365... score within 0.1 points on Ease of Setup, indicating near parity in implementation simplicity. - **Jotform:** Reviewers consistently rate setup as very easy, often citing quick deployment and minimal technical barriers. - **Microsoft Dynamics 365...:** Reviewers note a gentle learning curve for those familiar with the Microsoft ecosystem, but mention that customization can require more time and effort. ### Which product has better Payments? Jotform is favored for Payments, with reviewers frequently citing its payment collection features and ease of linking payments to forms. - **Jotform:** Reviewers highlight the ability to collect payments within forms, link payments seamlessly, and export payment data to Excel; payments are a recurring theme in recent reviews. - **Microsoft Dynamics 365...:** Payments are not a prominent theme in recent reviews, and no specific payment-related strengths or trade-offs are cited. | | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.3 out of 5 | | **Total Reviews** | 5,621 | 25 | | **Largest Market Segment** | Small-Business (74.5% of reviews) | Small-Business (40.9% of reviews) | | **Entry Level Price** | Free | No pricing available | --- ## Top Pros & Cons ### Jotform Pros: - Ease of Use (1083 reviews) - Simple (715 reviews) Cons: - Expensive (277 reviews) - Missing Features (238 reviews) ### Microsoft Dynamics 365 Customer Voice Pros: - Integrations (1 reviews) Cons: - Limited Customization (1 reviews) - Not Intuitive (1 reviews) --- ## Ratings Comparison | Rating | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Meets Requirements** | 9.1 (4202 reviews) | 8.7 (17 reviews) | | **Ease of Use** | 9.2 (4291 reviews) | 8.9 (15 reviews) | | **Ease of Setup** | 9.1 (3396 reviews) | 9.0 (5 reviews) | | **Ease of Admin** | 9.1 (2914 reviews) | 9.0 (5 reviews) | | **Quality of Support** | 8.8 (3288 reviews) | 9.1 (13 reviews) | | **Has the product been a good partner in doing business?** | 9.1 (2780 reviews) | Not enough data | | **Product Direction (% positive)** | 9.2 (4127 reviews) | 10.0 (14 reviews) | --- ## Pricing ### Jotform #### Entry-Level Pricing Plan: FREE Price: Free Description: Use Jotform absolutely free Key Features: - 100 Monthly Submissions - SSL Secure Submissions - Receive 10 Payments [Browse all 5 editions](https://www.g2.com/products/jotform/pricing) #### Free Trial Yes ### Microsoft Dynamics 365 Customer Voice #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Collaboration & Productivity | Product | Score | Reviews | |---|---|---| | **Jotform** | N/A | N/A | | **Microsoft Dynamics 365 Customer Voice** | N/A | N/A | #### Additional Functionality | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Third-Party Integrations** | Not enough data | Not enough data | | **To-Do List** | Not enough data | Not enough data | | **@mentions** | Not enough data | Not enough data | | **Single Sign On** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Screen Sharing** | Not enough data | Not enough data | | **Content Management** | Not enough data | Not enough data | | **Brainstorming** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **File Transfer** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Version Control** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Real Time Editing** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Assignment Management** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Task Progress Tracking** | Not enough data | Not enough data | | **Discussions/Forums** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Video Conferencing** | Not enough data | Not enough data | | **Progress Tracking** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | ### Event Registration & Ticketing | Product | Score | Reviews | |---|---|---| | **Jotform** | 8.0/10 | 880 | | **Microsoft Dynamics 365 Customer Voice** | N/A | N/A | #### Registration | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Event creation** | 9.0 (765 reviews) | Not enough data | | **User registration process** | 9.2 (789 reviews) | Not enough data | | **Payment processing** | 8.0 (654 reviews) | Not enough data | | **Mobile check-in** | 7.9 (627 reviews) | Not enough data | | **On-site tickets and registration** | 8.2 (631 reviews) | Not enough data | | **Online Registration** | Not enough data | Not enough data | | **Visitor Registration** | Not enough data | Not enough data | | **Visitor Registration** | Not enough data | Not enough data | | **Multi-Event** | Not enough data | Not enough data | | **Group Registration** | Not enough data | Not enough data | | **Online Registration** | Not enough data | Not enough data | | **Event Registration** | Not enough data | Not enough data | | **Class Registration** | Not enough data | Not enough data | | **Online Ticketing** | Not enough data | Not enough data | | **Season Tickets** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | #### Generative AI | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **AI Text Generation** | 7.4 (402 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **SMS Reminders** | Not enough data | Not enough data | #### Marketing and Communications | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Event website creation** | 7.8 (592 reviews) | Not enough data | | **Email automation** | 8.5 (681 reviews) | Not enough data | | **Email customization** | 8.3 (670 reviews) | Not enough data | | **Contact list management** | 8.3 (622 reviews) | Not enough data | | **Social media promotion** | 7.5 (572 reviews) | Not enough data | | **Lead generation and retrieval** | 7.8 (575 reviews) | Not enough data | | **Guest List Management** | Not enough data | Not enough data | | **Artist Management** | Not enough data | Not enough data | | **Contract/License Management** | Not enough data | Not enough data | | **Booking Management** | Not enough data | Not enough data | | **Website Management** | Not enough data | Not enough data | | **Attendee Management** | Not enough data | Not enough data | | **Registration Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Promotions Management** | Not enough data | Not enough data | | **Event Management** | Not enough data | Not enough data | | **Wait List Management** | Not enough data | Not enough data | | **Marketing Automation** | Not enough data | Not enough data | | **Badge Management** | Not enough data | Not enough data | | **Support Ticket Management** | Not enough data | Not enough data | | **Survey/Poll Management** | Not enough data | Not enough data | | **Discount Management** | Not enough data | Not enough data | | **Refund Management** | Not enough data | Not enough data | | **Forms Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Venue Management** | Not enough data | Not enough data | | **Customer Data Management** | Not enough data | Not enough data | | **Attendance Management** | Not enough data | Not enough data | | **Help Desk Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | #### Agentic AI - Event Registration & Ticketing | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Autonomous Task Execution** | 7.1 (79 reviews) | Not enough data | | **Multi-step Planning** | 7.4 (81 reviews) | Not enough data | | **Cross-system Integration** | 7.3 (81 reviews) | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | #### Additional Functionality | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Barcode/Ticket Scanning** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Event Scheduling** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Event Ticketing** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Confirmations/Reminders** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Event Calendar** | Not enough data | Not enough data | | **Floor Plans & Maps** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Event Tracking** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Lead Capture** | Not enough data | Not enough data | | **Badge Printing** | Not enough data | Not enough data | | **Self Check-In/Check-Out** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Seating Map** | Not enough data | Not enough data | | **Offline Access** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Guest List Search** | Not enough data | Not enough data | | **Attendee Profiles** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **QR Codes** | Not enough data | Not enough data | | **Attendee Segmentation** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Attendance Tracking** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Print-at-Home** | Not enough data | Not enough data | | **Reserved Seating** | Not enough data | Not enough data | | **Mobile Ticketing** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Point of Sale (POS)** | Not enough data | Not enough data | | **Ticket Brokering** | Not enough data | Not enough data | | **GDPR Compliance** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **Multi-Currency** | Not enough data | Not enough data | | **Cross Selling Functionality** | Not enough data | Not enough data | | **Kiosk Ticketing** | Not enough data | Not enough data | | **Dynamic Pricing** | Not enough data | Not enough data | | **Ticket Reservations** | Not enough data | Not enough data | ### Lead Generation | Product | Score | Reviews | |---|---|---| | **Jotform** | N/A | N/A | | **Microsoft Dynamics 365 Customer Voice** | N/A | N/A | #### Lead Generation | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Lead Builder** | Not enough data | Not enough data | | **CRM Integration** | Not enough data | Not enough data | | **Marketing Automation Integration** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Data Import & Export Tools** | Not enough data | Not enough data | ### Lead Capture | Product | Score | Reviews | |---|---|---| | **Jotform** | 8.5/10 | 108 | | **Microsoft Dynamics 365 Customer Voice** | N/A | N/A | #### Lead Monitoring | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Features** | 8.6 (66 reviews) | Not enough data | | **Performance** | 8.8 (62 reviews) | Not enough data | | **Identification** | 8.1 (59 reviews) | Not enough data | | **Lead Capture** | Not enough data | Not enough data | #### Agentic AI - Lead Capture | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Cross-system Integration** | 7.9 (52 reviews) | Not enough data | | **Proactive Assistance** | 7.7 (50 reviews) | Not enough data | #### Data Capture | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Mobile** | 8.5 (60 reviews) | Not enough data | | **Websites** | 8.8 (68 reviews) | Not enough data | | **Social Media** | 7.8 (59 reviews) | Not enough data | | **Data** | 8.6 (65 reviews) | Not enough data | #### Analytics | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Export/Import** | 8.8 (65 reviews) | Not enough data | | **Reporting** | 8.5 (64 reviews) | Not enough data | #### Customization | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Web Forms** | 9.3 (81 reviews) | Not enough data | | **Personalization** | 9.1 (69 reviews) | Not enough data | | **Templates** | 8.9 (73 reviews) | Not enough data | | **Integration** | 8.8 (66 reviews) | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | #### Additional Functionality | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Lead Segmentation** | Not enough data | Not enough data | | **Conversion Tracking** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **A/B Testing** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Multi-Campaign** | Not enough data | Not enough data | | **Prospecting Tools** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Lead Distribution** | Not enough data | Not enough data | | **Event Triggered Actions** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Lead Nurturing** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Contact Management** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Campaign Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Data Extraction** | Not enough data | Not enough data | | **Lead Notifications** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Business Card/Badge Scanning** | Not enough data | Not enough data | | **Lead Generation** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Autoresponders** | Not enough data | Not enough data | | **Lead Qualification** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Forms Management** | Not enough data | Not enough data | | **Visitor Tracking** | Not enough data | Not enough data | | **Lead Management** | Not enough data | Not enough data | | **Campaign Analytics** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Campaign Planning** | Not enough data | Not enough data | | **Lead Scoring** | Not enough data | Not enough data | | **Email Tracking** | Not enough data | Not enough data | | **Drip Campaigns** | Not enough data | Not enough data | | **Campaign Segmentation** | Not enough data | Not enough data | | **Lead Verification/Validation** | Not enough data | Not enough data | | **Source Tracking** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Interaction Tracking** | Not enough data | Not enough data | | **Opportunity Management** | Not enough data | Not enough data | | **Sales Reports** | Not enough data | Not enough data | | **Document Storage** | Not enough data | Not enough data | | **Sales Trend Analysis** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **For Sales Teams/Organizations** | Not enough data | Not enough data | | **Sales Forecasting** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | ### Survey | Product | Score | Reviews | |---|---|---| | **Jotform** | 8.4/10 | 1334 | | **Microsoft Dynamics 365 Customer Voice** | N/A | N/A | #### Survey Management | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Survey Builder** | 9.3 (1185 reviews) | Not enough data | | **Customizable Questions** | 9.3 (1206 reviews) | Not enough data | | **Templates** | 8.8 (1143 reviews) | Not enough data | | **Survey Distribution** | 9.0 (1094 reviews) | Not enough data | | **Mobile Survey** | Not enough data | Not enough data | | **Site Intercept Survey** | Not enough data | Not enough data | | **Pulse Surveys** | Not enough data | Not enough data | #### Survey Customization | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Question Branching** | 8.6 (1017 reviews) | Not enough data | | **Branding** | 8.6 (1066 reviews) | Not enough data | | **Multimedia Support** | 8.4 (948 reviews) | Not enough data | | **Multilingual Surveys** | 8.0 (853 reviews) | Not enough data | #### Survey Insights | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Reporting & Analytics** | 8.6 (1098 reviews) | Not enough data | | **BI Tools Integration** | 7.9 (842 reviews) | Not enough data | | **Data Exporting** | 8.8 (1097 reviews) | Not enough data | | **Permissions** | 8.5 (1021 reviews) | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Presentation Tools** | Not enough data | Not enough data | | **Data Analysis Tools** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | #### Agentic AI - Survey | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Adaptive Learning** | 7.6 (129 reviews) | Not enough data | | **Proactive Assistance** | 7.6 (125 reviews) | Not enough data | | **Decision Making** | 7.7 (128 reviews) | Not enough data | | **Dynamic Content** | Not enough data | Not enough data | #### Additional Functionality | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Single Sign On** | Not enough data | Not enough data | | **Phone Polling** | Not enough data | Not enough data | | **Online Polling** | Not enough data | Not enough data | | **Support Audio/Images/Video** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Question Library** | Not enough data | Not enough data | | **Data Visualization** | Not enough data | Not enough data | | **Survey/Poll Management** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Word Clouds** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Interactive Content** | Not enough data | Not enough data | | **Q&A Management** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Data Cleansing** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | | **Anonymous Feedback** | Not enough data | Not enough data | | **URL Customization** | Not enough data | Not enough data | | **Question Piping** | Not enough data | Not enough data | | **Offline Response Collection** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **NPS Survey Structure** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Response Validation** | Not enough data | Not enough data | | **Customer Segmentation** | Not enough data | Not enough data | | **Response Quotas** | Not enough data | Not enough data | | **Multi-Language** | Not enough data | Not enough data | | **Sentiment Analysis** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Randomization** | Not enough data | Not enough data | ### Online Appointment Scheduling | Product | Score | Reviews | |---|---|---| | **Jotform** | 7.9/10 | 64 | | **Microsoft Dynamics 365 Customer Voice** | N/A | N/A | #### Notifications | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Confirmations & Reminders** | 8.7 (48 reviews) | Not enough data | | **Appointment Follow-Up** | 8.5 (48 reviews) | Not enough data | | **Scheduling Notifications** | 8.6 (46 reviews) | Not enough data | | **Recurring Appointments** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Group Scheduling** | Not enough data | Not enough data | #### Settings | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Time Zone Detection** | 8.3 (46 reviews) | Not enough data | | **Availability Settings** | 8.6 (46 reviews) | Not enough data | | **Blocked Time Settings** | 8.3 (46 reviews) | Not enough data | #### Personalization | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Branding** | 9.0 (47 reviews) | Not enough data | | **Links** | 8.9 (41 reviews) | Not enough data | #### Integrations | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Multi- Calendar Integration** | 7.6 (42 reviews) | Not enough data | | **Website Integration** | 8.8 (47 reviews) | Not enough data | | **Payment Acceptance** | 8.2 (43 reviews) | Not enough data | | **Video Conferencing** | 7.2 (41 reviews) | Not enough data | | **Communication** | 7.5 (40 reviews) | Not enough data | #### Generative AI | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **AI Text Generation** | 7.8 (37 reviews) | Not enough data | | **AI Text Summarization** | 7.3 (37 reviews) | Not enough data | | **AI Text-to-Image** | 7.0 (36 reviews) | Not enough data | | **AI Text-to-Speech** | 7.1 (36 reviews) | Not enough data | | **AI Image-to-Text** | 6.8 (36 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Agentic AI - Online Appointment Scheduling | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Autonomous Task Execution** | 7.3 (37 reviews) | Not enough data | | **Multi-step Planning** | 7.5 (36 reviews) | Not enough data | | **Natural Language Interaction** | 7.7 (38 reviews) | Not enough data | #### Additional Functionality | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Access Controls/Permissions** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Availability Management** | Not enough data | Not enough data | | **Wait List Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Client Portal** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Appointment Management** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Client Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Client Database** | Not enough data | Not enough data | | **Online Booking** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **SMS Messaging** | Not enough data | Not enough data | | **Credit Card Processing** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Customer History** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **Jotform** | 8.8/10 | 3003 | | **Microsoft Dynamics 365 Customer Voice** | N/A | N/A | #### Customization | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Custom Fields** | 9.0 (2282 reviews) | Not enough data | | **Conditional Logic** | 8.8 (2091 reviews) | Not enough data | | **Multi-page Forms** | 9.0 (2048 reviews) | Not enough data | | **Design** | 8.7 (2338 reviews) | Not enough data | | **Forms Creation & Design** | 9.4 (69 reviews) | Not enough data | #### Additional Functionality | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Embedded Forms** | 8.8 (1989 reviews) | Not enough data | | **Offline Capability** | 7.7 (1706 reviews) | Not enough data | | **Notifications** | 8.9 (2130 reviews) | Not enough data | | **Payments** | 8.0 (1759 reviews) | Not enough data | | **Mobile Forms** | 8.9 (2066 reviews) | Not enough data | | **Customizable Forms** | 9.5 (38 reviews) | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | #### Additional Functionality | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Search/Filter** | 8.3 (8 reviews) | Not enough data | | **AI Copilot** | 8.0 (21 reviews) | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Content Publishing Options** | Not enough data | Not enough data | | **Reporting & Statistics** | 8.8 (7 reviews) | Not enough data | | **Content Library** | Not enough data | Not enough data | | **Document Classification** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Customizable Branding** | 6.7 (7 reviews) | Not enough data | | **SSL Security** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Document Management** | 10.0 (9 reviews) | Not enough data | | **Document Storage** | 9.0 (10 reviews) | Not enough data | | **Collaboration Tools** | 7.1 (7 reviews) | Not enough data | | **Data Capture and Transfer** | 10.0 (17 reviews) | Not enough data | | **Autofill** | 9.0 (5 reviews) | Not enough data | | **Multi-Channel Distribution** | 10.0 (7 reviews) | Not enough data | | **Convert to PDF** | 7.6 (9 reviews) | Not enough data | | **Customizable Templates** | 9.3 (9 reviews) | Not enough data | | **Media Library** | Not enough data | Not enough data | | **Generative AI** | 9.0 (10 reviews) | Not enough data | | **Full Text Search** | Not enough data | Not enough data | | **Surveys & Feedback** | 9.9 (19 reviews) | Not enough data | | **Data Import/Export** | 9.7 (6 reviews) | Not enough data | | **Forms Management** | 8.8 (16 reviews) | Not enough data | | **Electronic Signature** | 9.0 (24 reviews) | Not enough data | | **Third-Party Integrations** | 8.9 (28 reviews) | Not enough data | | **Reporting/Analytics** | 8.0 (5 reviews) | Not enough data | | **Workflow Management** | 9.1 (16 reviews) | Not enough data | | **Template Management** | Not enough data | Not enough data | | **Mobile Access** | 9.8 (10 reviews) | Not enough data | ### 360 Feedback Software | Product | Score | Reviews | |---|---|---| | **Jotform** | 8.9/10 | 237 | | **Microsoft Dynamics 365 Customer Voice** | N/A | N/A | #### Performance reviews | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **customizable forms** | 9.2 (227 reviews) | Not enough data | | **360 reviews** | 8.8 (207 reviews) | Not enough data | #### Feedback | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **requesting feedback** | 9.0 (212 reviews) | Not enough data | | **continuous feedback** | 8.7 (198 reviews) | Not enough data | | **Anonymous Feedback** | Not enough data | Not enough data | #### Data | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Dashboard and Reporting** | 8.9 (210 reviews) | Not enough data | | **Historical Analysis** | 8.6 (198 reviews) | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | #### Additional Functionality | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Customizable Templates** | Not enough data | Not enough data | | **Question Library** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Assessment Management** | Not enough data | Not enough data | | **Skills Assessment** | Not enough data | Not enough data | | **Employee Database** | Not enough data | Not enough data | | **Employee Portal** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Email Reminders** | Not enough data | Not enough data | | **Rater Selection** | Not enough data | Not enough data | | **Appraisal History** | Not enough data | Not enough data | | **Survey/Poll Management** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Employee Profiles** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Customizable Questions** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Progress Tracking** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Self Assessment** | Not enough data | Not enough data | | **Pulse Surveys** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Goal Setting/Tracking** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Performance Review Management** | Not enough data | Not enough data | | **Benchmarking** | Not enough data | Not enough data | | **Individual Development Plans** | Not enough data | Not enough data | ### Field Service Management | Product | Score | Reviews | |---|---|---| | **Jotform** | 7.3/10 | 191 | | **Microsoft Dynamics 365 Customer Voice** | N/A | N/A | #### Generative AI | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **AI Text Summarization** | 7.4 (98 reviews) | Not enough data | | **AI Image-to-Text** | 6.9 (96 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Before the Job | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Calendar** | 7.1 (152 reviews) | Not enough data | | **Dispatch** | 7.2 (143 reviews) | Not enough data | | **Roles** | 7.5 (152 reviews) | Not enough data | | **Booking** | 7.3 (150 reviews) | Not enough data | #### On the Job | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Location** | 7.3 (147 reviews) | Not enough data | | **Employee Communication** | 7.9 (162 reviews) | Not enough data | | **Behavior Monitoring** | 7.3 (146 reviews) | Not enough data | | **Client Notifications** | 7.8 (155 reviews) | Not enough data | | **Field Sales** | 7.4 (144 reviews) | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Real-Time Notifications** | Not enough data | Not enough data | | **Customizable Fields** | Not enough data | Not enough data | | **Multi-Location** | Not enough data | Not enough data | | **Payment Collection in the Field** | Not enough data | Not enough data | #### After the Job | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Reports** | 8.4 (169 reviews) | Not enough data | | **Analytics** | 8.1 (166 reviews) | Not enough data | | **Billing & Invoicing** | 7.0 (144 reviews) | Not enough data | | **CRM Integrations** | 7.3 (143 reviews) | Not enough data | | **Accounting Integration** | Not enough data | Not enough data | | **QuickBooks Integration** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | #### Agentic AI - Field Service Management | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Autonomous Task Execution** | 6.4 (25 reviews) | Not enough data | | **Natural Language Interaction** | 6.4 (25 reviews) | Not enough data | | **Proactive Assistance** | 6.5 (25 reviews) | Not enough data | #### Additional Functionality | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Work Order Management** | Not enough data | Not enough data | | **Checklists** | Not enough data | Not enough data | | **Maintenance Scheduling** | Not enough data | Not enough data | | **Parts Management** | Not enough data | Not enough data | | **Service History** | Not enough data | Not enough data | | **Residential Properties** | Not enough data | Not enough data | | **Vendor Management** | Not enough data | Not enough data | | **Customizable Forms** | Not enough data | Not enough data | | **Purchase Order Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Dispatch Management** | Not enough data | Not enough data | | **Task Scheduling** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Asset Tracking** | Not enough data | Not enough data | | **Technician Management** | Not enough data | Not enough data | | **Status Tracking** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Job Management** | Not enough data | Not enough data | | **Preventive Maintenance** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Real-Time Reporting** | Not enough data | Not enough data | | **Commercial Properties** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Historical Reporting** | Not enough data | Not enough data | | **Contract/License Management** | Not enough data | Not enough data | | **Customer Database** | Not enough data | Not enough data | | **Barcode/Ticket Scanning** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Facility Scheduling** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Inspection Management** | Not enough data | Not enough data | | **Inventory Management** | Not enough data | Not enough data | | **Predictive Maintenance** | Not enough data | Not enough data | | **Routing** | Not enough data | Not enough data | | **Forms Management** | Not enough data | Not enough data | | **Chatbot** | Not enough data | Not enough data | | **Documentation Management** | Not enough data | Not enough data | | **File Storage** | Not enough data | Not enough data | | **Electronic Signature** | Not enough data | Not enough data | | **Self Service Portal** | Not enough data | Not enough data | | **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | | **Personalization and Recommendation** | Not enough data | Not enough data | | **Resource Allocation** | Not enough data | Not enough data | | **GPS** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **Drag & Drop** | Not enough data | Not enough data | | **Quotes/Estimates** | Not enough data | Not enough data | | **Scheduling** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Online Time Clock** | Not enough data | Not enough data | | **Workforce Management** | Not enough data | Not enough data | | **Activity Tracking** | Not enough data | Not enough data | | **Contact Database** | Not enough data | Not enough data | | **Productivity Analysis** | Not enough data | Not enough data | | **Prioritization** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Price and Cost Calculations** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Equipment Tracking** | Not enough data | Not enough data | | **Data Capture and Transfer** | Not enough data | Not enough data | | **Time Tracking** | Not enough data | Not enough data | | **Data Synchronization** | Not enough data | Not enough data | | **Secure Data Storage** | Not enough data | Not enough data | | **Location Tracking** | Not enough data | Not enough data | | **Route Optimization** | Not enough data | Not enough data | | **Offline Access** | Not enough data | Not enough data | | **Real-Time Updates** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Knowledge Management** | Not enough data | Not enough data | | **Electronic Payments** | Not enough data | Not enough data | | **Customer History** | Not enough data | Not enough data | | **Inventory Control** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Project Management** | Not enough data | Not enough data | | **Client Portal** | Not enough data | Not enough data | | **Driver ETA** | Not enough data | Not enough data | | **Job Tracking** | Not enough data | Not enough data | | **Automated Scheduling** | Not enough data | Not enough data | | **Customer Management** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Work Order Creation** | Not enough data | Not enough data | | **Equipment Maintenance** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Recurring Appointments** | Not enough data | Not enough data | | **Contractor Management** | Not enough data | Not enough data | | **Access Controls/Permissions** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | ### Talent Management | Product | Score | Reviews | |---|---|---| | **Jotform** | N/A | N/A | | **Microsoft Dynamics 365 Customer Voice** | N/A | N/A | #### Generative AI | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Onboarding** | Not enough data | Not enough data | | **Individual Development Plans** | Not enough data | Not enough data | | **Career Development** | Not enough data | Not enough data | | **Approval Process Control** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Employee Profiles** | Not enough data | Not enough data | | **Employee Engagement** | Not enough data | Not enough data | | **Learning & Development** | Not enough data | Not enough data | | **API** | Not enough data | Not enough data | ### Recruiting | Product | Score | Reviews | |---|---|---| | **Jotform** | N/A | N/A | | **Microsoft Dynamics 365 Customer Voice** | N/A | N/A | #### Generative AI | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### Talent Acquisition Suites | Product | Score | Reviews | |---|---|---| | **Jotform** | N/A | N/A | | **Microsoft Dynamics 365 Customer Voice** | N/A | N/A | #### Generative AI | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | ### Salesforce AppExchange Apps | Product | Score | Reviews | |---|---|---| | **Jotform** | 6.7/10 | 8 | | **Microsoft Dynamics 365 Customer Voice** | N/A | N/A | #### Agentic AI - Salesforce AppExchange Apps | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Autonomous Task Execution** | 6.9 (6 reviews) | Not enough data | | **Multi-step Planning** | 6.7 (6 reviews) | Not enough data | | **Cross-system Integration** | 6.9 (7 reviews) | Not enough data | | **Adaptive Learning** | 6.9 (6 reviews) | Not enough data | | **Natural Language Interaction** | 6.4 (6 reviews) | Not enough data | | **Proactive Assistance** | 6.4 (6 reviews) | Not enough data | | **Decision Making** | 6.9 (6 reviews) | Not enough data | ### Applicant Tracking Systems (ATS) | Product | Score | Reviews | |---|---|---| | **Jotform** | 7.7/10 | 979 | | **Microsoft Dynamics 365 Customer Voice** | N/A | N/A | #### Agentic AI - Applicant Tracking Systems (ATS) | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Adaptive Learning** | 7.6 (28 reviews) | Not enough data | | **Natural Language Interaction** | 7.4 (28 reviews) | Not enough data | | **Decision Making** | 7.4 (28 reviews) | Not enough data | #### Sourcing | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Candidate Search** | 7.5 (212 reviews) | Not enough data | | **Career Page Configuration** | 7.5 (202 reviews) | Not enough data | | **Candidate Sourcing** | 7.3 (35 reviews) | Not enough data | | **Job Posting** | 6.9 (36 reviews) | Not enough data | | **Candidate Sourcing Metrics** | 7.0 (33 reviews) | Not enough data | | **Boolean Search** | Not enough data | Not enough data | | **Resume Search** | Not enough data | Not enough data | #### Candidate Management - Applicant Tracking System | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Candidate Evaluations** | 8.1 (224 reviews) | Not enough data | | **Applicant Data Management** | 8.1 (36 reviews) | Not enough data | | **Hiring Processes Tracking** | 8.2 (33 reviews) | Not enough data | | **Automated Resume Parsing** | 7.4 (31 reviews) | Not enough data | | **Scheduling** | 7.3 (31 reviews) | Not enough data | | **Candidate-Facing Statuses** | 7.3 (30 reviews) | Not enough data | | **Workflow Building** | 8.3 (33 reviews) | Not enough data | | **Application Management** | Not enough data | Not enough data | | **Candidate Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Compliance Tracking** | Not enough data | Not enough data | | **Approval Workflow** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **Job Management** | Not enough data | Not enough data | #### Platform | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Customization ** | 8.9 (907 reviews) | Not enough data | | **Integration APIs** | 8.1 (788 reviews) | Not enough data | | **Internationalization** | 8.0 (749 reviews) | Not enough data | | **User, Role, and Access Management** | 8.6 (828 reviews) | Not enough data | | **Activity Dashboard** | 8.7 (837 reviews) | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Training Management** | Not enough data | Not enough data | | **Goal Management** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Action Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Benefits Dashboard** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Recruitment Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Training Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Orientation Workflow Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **HR Management** | Not enough data | Not enough data | | **Help Desk Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Payroll Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Job Description Management** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Assessment Management** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Third-Party Integration** | Not enough data | Not enough data | | **Initiative Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Community Management** | Not enough data | Not enough data | | **Employee Referral Management** | Not enough data | Not enough data | | **Candidate Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Advertising Management** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Job Management** | Not enough data | Not enough data | | **Discount Management** | Not enough data | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Job Management** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Compensation Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Job Application Management** | Not enough data | Not enough data | | **HR Management** | Not enough data | Not enough data | | **Competency Management** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Job Description Management** | Not enough data | Not enough data | | **Evaluation Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | #### AI - Applicant Tracking Systems (ATS) | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Predictive Insights** | 7.2 (27 reviews) | Not enough data | | **AI Job Description** | 7.0 (26 reviews) | Not enough data | | **Chatbot** | 6.9 (28 reviews) | Not enough data | | **Generative AI** | Not enough data | Not enough data | #### Additional Functionality | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Self Service Portal** | Not enough data | Not enough data | | **Data Import/Export** | Not enough data | Not enough data | | **Question Library** | Not enough data | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | | **Reminders** | Not enough data | Not enough data | | **Recruiting Firms** | Not enough data | Not enough data | | **Talent Pool** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Scoring** | Not enough data | Not enough data | | **Candidate Profiles** | Not enough data | Not enough data | | **Job Board** | Not enough data | Not enough data | | **Internal HR** | Not enough data | Not enough data | | **Reference Checking** | Not enough data | Not enough data | | **Careers Page** | Not enough data | Not enough data | | **Resume Storage** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Collaboration Tools** | Not enough data | Not enough data | | **Tagging** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Matching Engine** | Not enough data | Not enough data | | **Search/Filter** | Not enough data | Not enough data | | **Social Recruiting** | Not enough data | Not enough data | | **Onboarding** | Not enough data | Not enough data | | **Reporting & Statistics** | Not enough data | Not enough data | | **For Small Businesses** | Not enough data | Not enough data | | **Background Screening** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Billing & Invoicing** | Not enough data | Not enough data | | **CRM** | Not enough data | Not enough data | | **Resume Database** | Not enough data | Not enough data | | **Email Marketing** | Not enough data | Not enough data | | **Searchable Database** | Not enough data | Not enough data | | **GDPR Compliance** | Not enough data | Not enough data | | **Job Requisition** | Not enough data | Not enough data | ### Employee Engagement | Product | Score | Reviews | |---|---|---| | **Jotform** | 8.3/10 | 980 | | **Microsoft Dynamics 365 Customer Voice** | N/A | N/A | #### Platform Basics | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Performance Benchmarking** | 8.4 (411 reviews) | Not enough data | | **Reporting & Dashboards** | 8.6 (444 reviews) | Not enough data | | **Interoperability** | 8.3 (422 reviews) | Not enough data | #### Platform Content | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Employee Pulse Surveys** | 8.5 (410 reviews) | Not enough data | | **Survey Customization** | 8.8 (448 reviews) | Not enough data | | **Goal and Challenge Creation** | 8.3 (399 reviews) | Not enough data | | **Science-based templates** | 7.8 (383 reviews) | Not enough data | | **Customizable Templates** | Not enough data | Not enough data | #### Platform Additional Functionality | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Employee Segmenting** | 8.0 (383 reviews) | Not enough data | | **Goal and Challenge Creation** | 8.3 (399 reviews) | Not enough data | | **Peer Recognition** | 7.9 (388 reviews) | Not enough data | | **Social Feedback Portal** | 7.9 (387 reviews) | Not enough data | | **Employee Portal** | Not enough data | Not enough data | | **Surveys & Feedback** | Not enough data | Not enough data | | **Peer-to-Peer Recognition** | Not enough data | Not enough data | #### Additional Functionality | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Real-Time Reporting** | Not enough data | Not enough data | | **Customizable Branding** | Not enough data | Not enough data | | **Rewards Program** | Not enough data | Not enough data | | **Reporting/Analytics** | Not enough data | Not enough data | | **Learning & Development** | Not enough data | Not enough data | | **Social Engagement** | Not enough data | Not enough data | | **Chat/Messaging** | Not enough data | Not enough data | | **Customizable Questions** | Not enough data | Not enough data | | **Customizable Reports** | Not enough data | Not enough data | | **Commenting/Notes** | Not enough data | Not enough data | | **Engagement Tracking** | Not enough data | Not enough data | | **Generative AI** | Not enough data | Not enough data | | **Employee Profiles** | Not enough data | Not enough data | | **Question Library** | Not enough data | Not enough data | | **Gamification** | Not enough data | Not enough data | | **Real-Time Data** | Not enough data | Not enough data | | **Performance Metrics** | Not enough data | Not enough data | | **Scoring** | Not enough data | Not enough data | | **AI Copilot** | Not enough data | Not enough data | | **Offboarding** | Not enough data | Not enough data | | **Visual Analytics** | Not enough data | Not enough data | | **Employee Onboarding** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | | **Employee Database** | Not enough data | Not enough data | #### Platform | Feature | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Customization ** | 8.9 (907 reviews) | Not enough data | | **Integration APIs** | 8.1 (788 reviews) | Not enough data | | **Internationalization** | 8.0 (749 reviews) | Not enough data | | **User, Role, and Access Management** | 8.6 (828 reviews) | Not enough data | | **Activity Dashboard** | 8.7 (837 reviews) | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Training Management** | Not enough data | Not enough data | | **Goal Management** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Action Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Benefits Dashboard** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Feedback Management** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Recruitment Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Training Management** | Not enough data | Not enough data | | **Calendar Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Orientation Workflow Management** | Not enough data | Not enough data | | **Task Management** | Not enough data | Not enough data | | **HR Management** | Not enough data | Not enough data | | **Help Desk Management** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Payroll Management** | Not enough data | Not enough data | | **Document Management** | Not enough data | Not enough data | | **Job Description Management** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | | **Assessment Management** | Not enough data | Not enough data | | **Social Media Integration** | Not enough data | Not enough data | | **Activity Dashboard** | Not enough data | Not enough data | | **Mobile Access** | Not enough data | Not enough data | | **Third-Party Integration** | Not enough data | Not enough data | | **Initiative Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Community Management** | Not enough data | Not enough data | | **Employee Referral Management** | Not enough data | Not enough data | | **Candidate Management** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **Communication Management** | Not enough data | Not enough data | | **Advertising Management** | Not enough data | Not enough data | | **Application Management** | Not enough data | Not enough data | | **Email Management** | Not enough data | Not enough data | | **Job Management** | Not enough data | Not enough data | | **Discount Management** | Not enough data | Not enough data | | **Pipeline Management** | Not enough data | Not enough data | | **File Management** | Not enough data | Not enough data | | **Job Management** | Not enough data | Not enough data | | **Data Storage Management** | Not enough data | Not enough data | | **Compensation Management** | Not enough data | Not enough data | | **Employee Management** | Not enough data | Not enough data | | **Job Application Management** | Not enough data | Not enough data | | **HR Management** | Not enough data | Not enough data | | **Competency Management** | Not enough data | Not enough data | | **Performance Management** | Not enough data | Not enough data | | **Compliance Management** | Not enough data | Not enough data | | **Job Description Management** | Not enough data | Not enough data | | **Evaluation Management** | Not enough data | Not enough data | | **User Management** | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | | **Third-Party Integrations** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) **Unique to Jotform (9):** [360 Feedback Software](https://www.g2.com/categories/360-feedback-software), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Survey Software](https://www.g2.com/categories/survey), [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling) --- ## Reviewer Demographics ### By Company Size | Segment | Jotform | Microsoft Dynamics 365 Customer Voice | |---|---|---| | **Small-Business** | 74.5% | 40.9% | | **Mid-Market** | 21.5% | 36.4% | | **Enterprise** | 4.0% | 22.7% | ### By Industry #### Jotform - **Non-Profit Organization Management:** 9.4% - **Marketing and Advertising:** 4.7% - **Education Management:** 4.7% - **Health, Wellness and Fitness:** 4.5% - **Primary/Secondary Education:** 3.4% - **Real Estate:** 3.2% - **Hospital & Health Care:** 3.0% - **Higher Education:** 2.8% - **Construction:** 2.5% - **Events Services:** 2.4% - **Other:** 59.4% #### Microsoft Dynamics 365 Customer Voice - **Information Technology and Services:** 22.7% - **Computer Software:** 13.6% - **Pharmaceuticals:** 9.1% - **Business Supplies and Equipment:** 9.1% - **Consulting:** 4.5% - **Real Estate:** 4.5% - **Professional Training & Coaching:** 4.5% - **Non-Profit Organization Management:** 4.5% - **Marketing and Advertising:** 4.5% - **Human Resources:** 4.5% - **Other:** 18.2% --- ## Alternatives ### Alternatives to Jotform - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2067 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1014 reviews) - [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (425 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (24028 reviews) - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (475 reviews) - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews) - [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews) - [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) — 4.5/5 stars (175 reviews) - [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (499 reviews) - [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (332 reviews) ### Alternatives to Microsoft Dynamics 365 Customer Voice - [Qualtrics Employee Experience](https://www.g2.com/products/qualtrics-employee-experience/reviews) — 4.4/5 stars (463 reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) — 4.5/5 stars (2636 reviews) - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) — 4.6/5 stars (4124 reviews) - [Employment Hero](https://www.g2.com/products/employment-hero/reviews) — 4.4/5 stars (4005 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2067 reviews) - [Vantage Circle](https://www.g2.com/products/vantage-circle/reviews) — 4.7/5 stars (10907 reviews) - [Kudos](https://www.g2.com/products/kudos/reviews) — 4.8/5 stars (3107 reviews) - [Keka](https://www.g2.com/products/keka/reviews) — 4.4/5 stars (2400 reviews) - [Leapsome](https://www.g2.com/products/leapsome/reviews) — 4.8/5 stars (2588 reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1656 reviews) --- ## Top Discussions ### Jotform - Title: [What is JotForm used for?](https://www.g2.com/discussions/what-is-jotform-used-for) — 10 comments > **Top comment:** "Hello there! Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create..." - Title: [Is JotForm safe?](https://www.g2.com/discussions/is-jotform-safe) — 7 comments, 2 upvotes > **Top comment:** "As far as I can tell, Jotform is safe. It gives me the option to delete files over a period of time that I am no longer using. I appreciate that ability!" - Title: [What is Jotform used for?](https://www.g2.com/discussions/jotform-what-is-jotform-used-for) — 4 comments, 2 upvotes > **Top comment:** "Jotform can be used for a plethora of things! From employee surveys, to required forms, or just for fun!" - Title: [Is it possible to make surveys for Social Media using Jotform?](https://www.g2.com/discussions/is-it-possible-to-make-surveys-for-social-media-using-jotform) — 3 comments, 2 upvotes > **Top comment:** "Yes, it is possible and very functional, I am sure that Jotform will meet your needs." - Title: [What is the best thing about Jotform?](https://www.g2.com/discussions/what-is-the-best-thing-about-jotform) — 1 comment, 1 upvote > **Top comment:** "I Would say the AI Features" ### Microsoft Dynamics 365 Customer Voice - Title: [What are the features of Microsoft Dynamics 365?](https://www.g2.com/discussions/microsoft-dynamics-365-customer-voice-what-are-the-features-of-microsoft-dynamics-365) — 1 comment, 1 upvote > **Top comment:** "Everything which could be needed by an HR , analytics tools" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jotform-vs-microsoft-microsoft-dynamics-365-customer-voice)