Compare Jotform and MakeForms

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At a Glance
Jotform
Jotform
Star Rating
(4,989)4.7 out of 5
Market Segments
Small-Business (73.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plans
MakeForms
MakeForms
Star Rating
(39)4.9 out of 5
Market Segments
Small-Business (89.5% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Jotform excels in user satisfaction, with a significantly higher overall score compared to MakeForms. Users appreciate the ease of creating specialized forms tailored to their business needs, highlighting its intuitive interface that streamlines the form-building process.
  • According to verified reviews, MakeForms stands out for its strong focus on compliance and security, which is crucial for many businesses. Users commend its ability to keep processes Pipeda compliant, making it a reliable choice for organizations that prioritize data protection.
  • Reviewers mention that Jotform's extensive features, such as the automatic organization of uploaded documents into Google Drive, enhance productivity. This functionality is particularly beneficial for users managing submissions from various stakeholders, like artists and guests.
  • Users say that MakeForms offers a clean and professional design, combined with intelligent automation. This makes it appealing for businesses looking for a platform that balances aesthetics with functionality, allowing for customizable forms without requiring users to log in.
  • G2 reviewers highlight that while Jotform has a broader range of features, MakeForms provides a more straightforward setup experience. Users find it easy to get started with MakeForms, appreciating its standard question types and the ability to capture multiple answers for a single question.
  • According to recent feedback, Jotform's support quality is generally good, but MakeForms users report an even higher satisfaction with support services. This is particularly important for businesses that may need assistance during implementation or when troubleshooting issues.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Browse all 5 pricing plans
MakeForms
Basic
Free
Per Month
Browse all 4 pricing plans
Free Trial
Jotform
Free Trial is available
MakeForms
Free Trial is available
Ratings
Meets Requirements
9.1
3,831
9.7
34
Ease of Use
9.2
3,911
9.8
38
Ease of Setup
9.1
3,026
9.8
31
Ease of Admin
9.1
2,605
10.0
16
Quality of Support
8.8
3,027
9.9
34
Has the product been a good partner in doing business?
9.1
2,486
10.0
16
Product Direction (% positive)
9.3
3,814
9.6
32
Features by Category
Event Registration & TicketingHide 15 FeaturesShow 15 Features
8.0
852
Not enough data
Registration
9.0
754
Not enough data
9.2
771
Not enough data
8.0
651
Not enough data
7.9
622
Not enough data
8.2
626
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
590
Not enough data
8.5
676
Not enough data
8.3
666
Not enough data
8.3
621
Not enough data
7.5
571
Not enough data
7.8
573
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
93
Not enough data
Lead Monitoring
8.5
62
Not enough data
8.7
61
Not enough data
8.0
59
Not enough data
Agentic AI - Lead Capture
7.8
52
Not enough data
7.7
50
Not enough data
Data Capture
8.4
58
Not enough data
8.7
65
Not enough data
7.9
58
Not enough data
8.5
62
Not enough data
Analytics
8.7
61
Not enough data
8.5
63
Not enough data
Customization
9.3
73
Not enough data
9.0
63
Not enough data
8.8
68
Not enough data
8.8
64
Not enough data
8.4
1,308
Not enough data
Survey Management
9.3
1176
Not enough data
9.3
1197
Not enough data
8.8
1137
Not enough data
9.0
1090
Not enough data
Survey Customization
8.6
1013
Not enough data
8.6
1061
Not enough data
8.3
946
Not enough data
8.0
852
Not enough data
Survey Insights
8.6
1091
Not enough data
7.9
841
Not enough data
8.8
1092
Not enough data
8.5
1019
Not enough data
Agentic AI - Survey
7.5
127
Not enough data
7.6
124
Not enough data
7.7
127
Not enough data
Online Appointment SchedulingHide 21 FeaturesShow 21 Features
7.9
58
Not enough data
Notifications
8.7
46
Not enough data
8.4
46
Not enough data
8.5
44
Not enough data
Settings
8.3
45
Not enough data
8.6
45
Not enough data
8.2
45
Not enough data
Personalization
8.9
44
Not enough data
8.8
38
Not enough data
Integrations
7.5
40
Not enough data
8.7
43
Not enough data
8.1
41
Not enough data
7.1
40
Not enough data
7.4
39
Not enough data
Generative AI
7.7
35
Not enough data
7.2
36
Not enough data
7.0
35
Not enough data
7.2
35
Not enough data
7.0
35
Not enough data
Agentic AI - Online Appointment Scheduling
7.3
36
Not enough data
7.4
35
Not enough data
7.6
37
Not enough data
8.6
2,586
9.6
32
Customization
9.0
2195
9.6
30
8.8
2043
9.4
32
9.0
2032
9.7
32
8.7
2227
9.5
31
Additional Functionality
8.8
1969
9.7
31
7.7
1695
Feature Not Available
8.9
2065
9.5
29
8.0
1714
9.5
28
8.9
2026
9.8
29
360 Feedback SoftwareHide 6 FeaturesShow 6 Features
8.9
237
Not enough data
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Field Service ManagementHide 18 FeaturesShow 18 Features
7.3
189
Not enough data
Generative AI
7.4
98
Not enough data
6.9
96
Not enough data
Before the Job
7.1
152
Not enough data
7.2
143
Not enough data
7.5
151
Not enough data
7.3
150
Not enough data
On the Job
7.3
147
Not enough data
7.9
162
Not enough data
7.3
146
Not enough data
7.8
155
Not enough data
7.4
144
Not enough data
After the Job
8.4
168
Not enough data
8.1
165
Not enough data
7.0
144
Not enough data
7.3
143
Not enough data
Agentic AI - Field Service Management
6.4
25
Not enough data
6.4
25
Not enough data
6.5
25
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Talent Acquisition SuitesHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Salesforce AppExchange AppsHide 7 FeaturesShow 7 Features
6.7
7
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Applicant Tracking Systems (ATS)Hide 26 FeaturesShow 26 Features
7.8
982
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
909
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
831
Not enough data
9.1
876
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
840
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
8.4
981
Not enough data
Platform Basics
8.4
411
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
410
Not enough data
8.8
447
Not enough data
8.3
399
Not enough data
7.8
383
Not enough data
Platform Additional Functionality
8.0
383
Not enough data
8.3
399
Not enough data
7.9
388
Not enough data
7.9
387
Not enough data
Platform
8.9
909
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
831
Not enough data
9.1
876
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
840
Not enough data
Categories
Categories
Shared Categories
Jotform
Jotform
MakeForms
MakeForms
Jotform and MakeForms are categorized as Online Form Builder
Reviews
Reviewers' Company Size
Jotform
Jotform
Small-Business(50 or fewer emp.)
73.6%
Mid-Market(51-1000 emp.)
22.3%
Enterprise(> 1000 emp.)
4.1%
MakeForms
MakeForms
Small-Business(50 or fewer emp.)
89.5%
Mid-Market(51-1000 emp.)
10.5%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Jotform
Jotform
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
MakeForms
MakeForms
Marketing and Advertising
18.4%
Education Management
15.8%
Information Technology and Services
10.5%
Professional Training & Coaching
7.9%
Apparel & Fashion
5.3%
Other
42.1%
Alternatives
Jotform
Jotform Alternatives
SurveySparrow
SurveySparrow
Add SurveySparrow
Typeform
Typeform
Add Typeform
FormAssembly
FormAssembly
Add FormAssembly
SurveyMonkey
SurveyMonkey
Add SurveyMonkey
MakeForms
MakeForms Alternatives
Typeform
Typeform
Add Typeform
Microsoft Forms
Microsoft Forms
Add Microsoft Forms
SurveyMonkey
SurveyMonkey
Add SurveyMonkey
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
Discussions
Jotform
Jotform Discussions
What is JotForm used for?
10 Comments
Jim .
J
Hello there! Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create...Read more
Is JotForm safe?
7 Comments
RZ
As far as I can tell, Jotform is safe. It gives me the option to delete files over a period of time that I am no longer using. I appreciate that ability!Read more
What is Jotform used for?
3 Comments
NM
Jotform can be used for a plethora of things! From employee surveys, to required forms, or just for fun!Read more
MakeForms
MakeForms Discussions
Monty the Mongoose crying
MakeForms has no discussions with answers