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Compare Jotform and Lyssna 
Featured Products
At a Glance
Market Segments
Small-Business (73.2% of reviews)
Small-Business (37.3% of reviews)
Entry-Level Pricing
Free
Free 3 Seats Per Month
Jotform
Star Rating
(4,581)4.7 out of 5
Market Segments
Small-Business (73.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansLyssna
Star Rating
(158)4.5 out of 5
Market Segments
Small-Business (37.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Seats Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Lyssna. Users appreciate its intuitive features, such as the ease of setting up booking forms, which has been a game-changer for many businesses.
- Users say that Jotform's extensive library of templates and conditional logic features greatly enhance its usability, making it a preferred choice for small businesses looking to streamline their operations. In contrast, while Lyssna offers solid tools for user research, it doesn't match the breadth of features that Jotform provides.
- Reviewers mention that Jotform's implementation process is quick and straightforward, with many users highlighting the seamless integration capabilities. This is particularly beneficial for businesses that need to get up and running without extensive setup time, unlike Lyssna, which, while easy to set up, may not offer the same level of integration flexibility.
- According to verified reviews, Jotform's customer support is highly rated, with users noting the responsiveness and helpfulness of the support team. While Lyssna also receives praise for its customer support, Jotform's larger user base and feature set seem to provide a more robust support experience overall.
- Users highlight that Jotform's reporting and analytics capabilities are superior, allowing businesses to gain valuable insights from their data. This is a crucial feature for users who need to make informed decisions based on survey results, whereas Lyssna's reporting tools, while functional, do not offer the same depth.
- Reviewers appreciate that both platforms offer free entry-level pricing, making them accessible for small businesses. However, Jotform's larger market presence and user feedback suggest it is a more reliable choice for those looking to invest in a long-term solution that can grow with their needs.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Lyssna
Free
Free
3 Seats Per Month
- 1 study per month
- 15 self-recruited test and survey responses
- Core methodologies
Free Trial
Jotform
Free Trial is available
Lyssna
Free Trial is available
Ratings
Meets Requirements
9.1
3,650
8.5
144
Ease of Use
9.2
3,725
9.2
146
Ease of Setup
9.1
2,848
9.2
103
Ease of Admin
9.1
2,450
8.9
52
Quality of Support
8.8
2,876
9.1
97
Has the product been a good partner in doing business?
9.2
2,340
9.0
40
Product Direction (% positive)
9.3
3,639
9.3
146
Features by Category
Registration
9.0
748
Not enough data
9.2
765
Not enough data
8.0
648
Not enough data
7.9
620
Not enough data
8.2
625
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
572
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.2
78
Not enough data
User Response Methods
Not enough data
8.8
126
Not enough data
6.8
79
Not enough data
7.1
80
Not enough data
Feature Not Available
Not enough data
8.1
105
Participant Selection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
113
Insights
Not enough data
8.3
118
Not enough data
7.5
110
Not enough data
7.7
100
Generative AI
Not enough data
7.1
33
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.7
35
Not enough data
7.7
32
Not enough data
6.9
32
Not enough data
7.9
30
Not enough data
7.8
30
Admin
Not enough data
8.5
33
Platform Basics
Not enough data
7.4
11
Not enough data
8.3
12
Platform Content
Not enough data
7.8
10
Not enough data
9.2
11
Not enough data
8.5
11
Not enough data
9.0
10
Not enough data
7.5
10
Platform Performance
Not enough data
7.6
11
Not enough data
6.8
11
Platform
8.9
885
7.6
15
8.1
785
6.2
13
8.0
748
6.0
13
8.6
816
8.8
14
9.1
860
9.0
15
8.8
815
7.7
14
8.7
841
8.0
15
8.7
830
8.6
15
Lead Monitoring
8.5
62
Not enough data
8.7
62
Not enough data
8.0
60
Not enough data
Agentic AI - Lead Capture
7.8
52
Not enough data
7.7
50
Not enough data
Data Capture
8.4
59
Not enough data
8.7
62
Not enough data
7.8
56
Not enough data
8.4
59
Not enough data
Analytics
8.7
60
Not enough data
8.4
60
Not enough data
Customization
9.2
68
Not enough data
9.0
62
Not enough data
9.0
63
Not enough data
8.8
62
Not enough data
Survey Management
9.3
1167
8.3
52
9.3
1183
9.0
54
8.8
1130
8.0
47
9.0
1085
8.2
46
Survey Customization
8.6
1006
7.8
48
8.6
1053
6.7
46
8.3
944
7.5
46
8.0
850
6.5
41
Survey Insights
8.6
1085
7.9
45
7.9
839
5.9
39
8.8
1085
8.2
46
8.5
1013
8.3
44
Agentic AI - Survey
7.5
126
7.1
11
7.6
123
7.6
11
7.7
126
8.2
11
Notifications
8.7
45
Not enough data
8.4
44
Not enough data
8.6
44
Not enough data
Settings
8.2
44
Not enough data
8.6
45
Not enough data
8.2
44
Not enough data
Personalization
8.9
44
Not enough data
8.8
38
Not enough data
Integrations
7.7
40
Not enough data
8.7
41
Not enough data
8.0
40
Not enough data
7.1
39
Not enough data
7.4
39
Not enough data
Generative AI
7.7
35
Not enough data
7.3
36
Not enough data
7.1
35
Not enough data
7.3
35
Not enough data
7.0
35
Not enough data
Agentic AI - Online Appointment Scheduling
7.5
36
Not enough data
7.5
35
Not enough data
7.7
37
Not enough data
Customization
8.9
2121
Not enough data
8.8
2014
Not enough data
9.0
2018
Not enough data
8.7
2158
Not enough data
Additional Functionality
8.8
1943
Not enough data
7.7
1683
Not enough data
8.9
2030
Not enough data
8.0
1685
Not enough data
8.9
2004
Not enough data
Performance reviews
9.2
228
Not enough data
8.8
208
Not enough data
Feedback
9.0
213
Not enough data
8.7
199
Not enough data
Data
8.9
211
Not enough data
8.7
199
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Survey Management
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
7.0
5
Process Management
Not enough data
6.7
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
System Management
Not enough data
8.3
5
Not enough data
8.0
5
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
151
Not enough data
7.3
143
Not enough data
7.6
150
Not enough data
7.3
150
Not enough data
On the Job
7.3
147
Not enough data
7.9
160
Not enough data
7.4
146
Not enough data
7.9
155
Not enough data
7.5
144
Not enough data
After the Job
8.4
167
Not enough data
8.1
165
Not enough data
7.1
144
Not enough data
7.4
143
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
214
Not enough data
7.5
204
Not enough data
7.4
37
Not enough data
7.1
38
Not enough data
7.2
35
Not enough data
Candidate Management - Applicant Tracking System
8.1
226
Not enough data
8.1
36
Not enough data
8.2
34
Not enough data
7.6
33
Not enough data
7.4
33
Not enough data
7.4
32
Not enough data
8.4
35
Not enough data
Platform
8.9
885
7.6
15
8.1
785
6.2
13
8.0
748
6.0
13
8.6
816
8.8
14
9.1
860
9.0
15
8.8
815
7.7
14
8.7
841
8.0
15
8.7
830
8.6
15
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.4
413
Not enough data
8.6
446
Not enough data
8.3
425
Not enough data
Platform Content
8.5
411
Not enough data
8.8
449
Not enough data
8.3
401
Not enough data
7.9
385
Not enough data
Platform Additional Functionality
8.0
385
Not enough data
8.3
401
Not enough data
7.9
390
Not enough data
7.9
388
Not enough data
Platform
8.9
885
7.6
15
8.1
785
6.2
13
8.0
748
6.0
13
8.6
816
8.8
14
9.1
860
9.0
15
8.8
815
7.7
14
8.7
841
8.0
15
8.7
830
8.6
15
Categories
Categories
Shared Categories
Jotform and Lyssna are categorized as Survey
Unique Categories
Lyssna is categorized as Interview Scheduling, User Research, Enterprise Feedback Management, Crowd Testing Tools, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lyssna
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.6%
Marketing and Advertising
4.8%
Education Management
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Information Technology and Services
14.4%
Design
11.1%
Marketing and Advertising
10.5%
Computer Software
10.5%
Financial Services
5.9%
Other
47.7%
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
Lyssna has no discussions with answers
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