# Jotform vs Klaviyo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Jotform excels in user-friendliness, with many praising the **ease of creating forms** for various business needs. Users appreciate the new AI feature that speeds up form building, making it a go-to choice for those looking for quick and efficient solutions.
- **According to verified reviews** , Klaviyo shines in its advanced automation capabilities, particularly for email marketing. Users highlight features like **abandoned cart emails** and **product recommendations** , which help businesses engage their customers effectively.
- **Reviewers mention** that Jotform's multi-page forms and design flexibility are standout features, with many users enjoying the **integrated payment processes** that work seamlessly with platforms like Square, enhancing the overall user experience.
- **Users say** that Klaviyo's integration with e-commerce platforms, especially Shopify, is a significant advantage, allowing for targeted marketing campaigns based on customer behavior, which is crucial for small businesses looking to optimize their sales strategies.
- **G2 reviewers note** that while Klaviyo has a solid support system, Jotform slightly edges it out with higher ratings in **quality of support** and **ease of setup** , making it a more attractive option for users who prioritize quick onboarding and reliable assistance.
- **According to recent feedback** , Klaviyo's focus on email marketing automation is impressive, but some users feel it may not fully meet their specific workflow needs, indicating a potential area for improvement compared to Jotform's more versatile form-building capabilities.



| | Jotform | Klaviyo | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 5,202 | 1,354 | 
| **Largest Market Segment** | Small-Business (73.9% of reviews) | Small-Business (82.2% of reviews) | 
| **Entry Level Price** | Free | No pricing available | 

---
## Top Pros & Cons

### Jotform

Pros:
- Ease of Use (1083 reviews)
- Simple (715 reviews)

Cons:
- Expensive (277 reviews)
- Missing Features (238 reviews)

### Klaviyo

Pros:
- Ease of Use (167 reviews)
- Email Marketing (131 reviews)

Cons:
- Expensive (73 reviews)
- Learning Curve (63 reviews)

---
## Ratings Comparison
| Rating | Jotform | Klaviyo | 
|---|---|---|
  | **Meets Requirements** | 9.1 (3950 reviews) | 9.0 (988 reviews) | 
  | **Ease of Use** | 9.2 (4035 reviews) | 8.6 (997 reviews) | 
  | **Ease of Setup** | 9.1 (3146 reviews) | 8.5 (645 reviews) | 
  | **Ease of Admin** | 9.1 (2720 reviews) | 8.9 (522 reviews) | 
  | **Quality of Support** | 8.8 (3108 reviews) | 8.4 (940 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (2596 reviews) | 8.9 (526 reviews) | 
  | **Product Direction (% positive)** | 9.3 (3920 reviews) | 8.9 (936 reviews) | 

---
## Pricing

### Jotform

#### Entry-Level Pricing

Plan: FREE

Price: Free

Description: Use Jotform absolutely free

Key Features:
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments

[Browse all 5 editions](https://www.g2.com/products/jotform/pricing)

#### Free Trial

Yes

### Klaviyo

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Klaviyo** | 8.2/10 | 679 |

#### Email Marketing

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Building and Personalizing Emails** | Not enough data | 9.0 (570 reviews) ✓ Verified | 
| **Sending Outbound Emails** | Not enough data | 9.3 (559 reviews) ✓ Verified | 
| **Manage Email Deliverability** | Not enough data | 8.9 (504 reviews) ✓ Verified | 
| **Automated Email Responses** | Not enough data | 9.0 (497 reviews) ✓ Verified | 

#### Online Marketing

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Landing Pages and Forms** | Not enough data | 7.9 (382 reviews) ✓ Verified | 
| **Dynamic Content** | Not enough data | 8.3 (406 reviews) ✓ Verified | 
| **A/B Testing** | Not enough data | 8.7 (439 reviews) ✓ Verified | 
| **Mobile Optimized** | Not enough data | 8.7 (454 reviews) | 
| **Search Tracking and Optimization** | Not enough data | 8.2 (253 reviews) | 

#### Lead Management

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Marketing Lead Database** | Not enough data | 8.5 (356 reviews) | 
| **Data Quality Management** | Not enough data | 8.4 (273 reviews) | 
| **Segmentation** | Not enough data | 9.0 (524 reviews) ✓ Verified | 
| **Lead Scoring and Grading** | Not enough data | 7.8 (221 reviews) | 
| **Lead Nurturing** | Not enough data | 8.5 (359 reviews) ✓ Verified | 
| **Online Behavior Tracking** | Not enough data | 8.5 (401 reviews) ✓ Verified | 
| **Automated Alerts and Tasks** | Not enough data | 8.4 (333 reviews) ✓ Verified | 
| **CRM Lead Integration** | Not enough data | 8.3 (289 reviews) ✓ Verified | 

#### Campaign Management

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Program Management** | Not enough data | 8.7 (348 reviews) ✓ Verified | 
| **Event / Webinar Marketing** | Not enough data | 8.0 (199 reviews) | 
| **Calendaring** | Not enough data | 8.1 (288 reviews) ✓ Verified | 
| **Budgeting** | Not enough data | 7.6 (198 reviews) | 

#### Social

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Social Listening** | Not enough data | Feature Not Available | 
| **Social Sharing** | Not enough data | 7.8 (196 reviews) | 
| **Social Campaigns** | Not enough data | 7.8 (189 reviews) | 
| **Social Media Engagement** | Not enough data | 7.5 (184 reviews) | 
| **Social Media Advertising** | Not enough data | 7.8 (258 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Basic Reporting** | Not enough data | 8.5 (496 reviews) ✓ Verified | 
| **Web Analytics** | Not enough data | 8.3 (416 reviews) ✓ Verified | 
| **ROI Analytics** | Not enough data | 8.4 (429 reviews) ✓ Verified | 
| **Revenue Analytics** | Not enough data | 8.4 (443 reviews) ✓ Verified | 
| **SEO / Keyword Analytics** | Not enough data | 7.6 (200 reviews) | 

#### Platform

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Customization ** | Not enough data | 8.5 (337 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.7 (329 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.9 (318 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.3 (208 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 7.8 (194 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.9 (325 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.0 (161 reviews) | 

#### Agentic AI - Marketing Automation

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.8 (27 reviews) | 
| **Multi-step Planning** | Not enough data | 7.0 (25 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (26 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (23 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (26 reviews) | 
| **Decision Making** | Not enough data | 7.3 (25 reviews) | 

#### Integration

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.5 (324 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.6 (324 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 8.5 (273 reviews) ✓ Verified | 

### Event Registration & Ticketing

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.0/10 | 862 |
| **Klaviyo** | N/A | N/A |

#### Registration

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Event creation** | 9.0 (757 reviews) | Not enough data | 
| **User registration process** | 9.2 (776 reviews) | Not enough data | 
| **Payment processing** | 8.0 (652 reviews) | Not enough data | 
| **Mobile check-in** | 7.9 (624 reviews) | Not enough data | 
| **On-site tickets and registration** | 8.2 (628 reviews) | Not enough data | 

#### Generative AI

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **AI Text Generation** | 7.4 (402 reviews) | Not enough data | 

#### Marketing and Communications

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Event website creation** | 7.8 (591 reviews) | Not enough data | 
| **Email automation** | 8.5 (680 reviews) | Not enough data | 
| **Email customization** | 8.3 (668 reviews) | Not enough data | 
| **Contact list management** | 8.3 (622 reviews) | Not enough data | 
| **Social media promotion** | 7.5 (572 reviews) | Not enough data | 
| **Lead generation and retrieval** | 7.8 (575 reviews) | Not enough data | 

#### Agentic AI - Event Registration & Ticketing

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | 7.1 (79 reviews) | Not enough data | 
| **Multi-step Planning** | 7.3 (79 reviews) | Not enough data | 
| **Cross-system Integration** | 7.3 (81 reviews) | Not enough data | 

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Klaviyo** | 7.0/10 | 17 |

#### Messenger

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Sequencing** | Not enough data | 7.6 (14 reviews) | 
| **AI** | Not enough data | 6.4 (14 reviews) | 
| **Live Chat** | Not enough data | 6.5 (14 reviews) | 
| **Customization Interface** | Not enough data | 6.3 (13 reviews) | 

#### Channels

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Social Media** | Not enough data | 6.4 (13 reviews) | 
| **Website** | Not enough data | 7.4 (14 reviews) | 
| **Text Message (SMS)** | Not enough data | 6.5 (14 reviews) | 
| **Voice Assistants** | Not enough data | 6.3 (13 reviews) | 
| **Other** | Not enough data | 6.9 (13 reviews) | 

#### Customers

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Targeting** | Not enough data | 8.3 (14 reviews) | 
| **Profiles** | Not enough data | 7.7 (14 reviews) | 
| **Analytics** | Not enough data | 7.3 (13 reviews) | 
| **Lead Gathering** | Not enough data | 6.9 (13 reviews) | 
| **Sales Conversion** | Not enough data | 6.9 (14 reviews) | 

#### Agentic AI - Conversational Marketing

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### Lead Generation

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Email Deliverability

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Klaviyo** | 8.3/10 | 40 |

#### Diagnosis

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **IP Address ** | Not enough data | 8.2 (29 reviews) | 
| **Domains** | Not enough data | 8.6 (30 reviews) | 
| **Content ** | Not enough data | 8.4 (33 reviews) | 
| **Policy Compliance** | Not enough data | 8.5 (31 reviews) | 

#### Tracking

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Processing Time** | Not enough data | 8.3 (28 reviews) | 
| **Placement ** | Not enough data | 7.9 (28 reviews) | 
| **Open Rate** | Not enough data | 9.0 (35 reviews) | 
| **Time to Open** | Not enough data | 8.7 (31 reviews) | 
| **Alerts** | Not enough data | 8.6 (28 reviews) | 

#### Reporting

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Campaign Performance** | Not enough data | 9.1 (33 reviews) | 
| **Domain Reputation** | Not enough data | 8.7 (29 reviews) | 
| **Brand Reputation** | Not enough data | 8.7 (29 reviews) | 
| **Blacklist and Whitelist** | Not enough data | 8.4 (27 reviews) | 

#### Agentic AI - Email Deliverability

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (14 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (15 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (14 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (14 reviews) | 
| **Decision Making** | Not enough data | 8.0 (14 reviews) | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Klaviyo** | 8.1/10 | 501 |

#### Templates

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Text and Themes** | Not enough data | 8.6 (427 reviews) ✓ Verified | 
| **Stock Images** | Not enough data | Feature Not Available | 
| **Proofing** | Not enough data | 8.4 (348 reviews) ✓ Verified | 
| **Mobile Responsive** | Not enough data | 8.8 (259 reviews) | 

#### Edit

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Pre-Made** | Not enough data | 8.4 (359 reviews) ✓ Verified | 
| **Build** | Not enough data | 8.8 (422 reviews) ✓ Verified | 
| **HTML** | Not enough data | 8.3 (334 reviews) ✓ Verified | 

#### Logistics

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Analytics** | Not enough data | 8.7 (428 reviews) ✓ Verified | 
| **Issues** | Not enough data | 7.9 (340 reviews) ✓ Verified | 
| **Integrations** | Not enough data | 8.8 (402 reviews) ✓ Verified | 
| **Shareable Link** | Not enough data | 8.4 (198 reviews) | 

#### Generative AI

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (66 reviews) | 
| **AI Text Summarization** | Not enough data | 7.4 (52 reviews) | 

#### Agentic AI - Email Template Builder

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (19 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (19 reviews) | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Klaviyo** | 8.0/10 | 172 |

#### Text Messaging

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Bulk SMS** | Not enough data | 8.6 (151 reviews) | 
| **Two-Way Text Messaging** | Not enough data | 8.1 (101 reviews) | 
| **Text Scheduler** | Not enough data | 8.8 (133 reviews) ✓ Verified | 
| **Automatic Replies** | Not enough data | 8.3 (115 reviews) ✓ Verified | 
| **Automatic URL Shortening** | Not enough data | 8.7 (126 reviews) ✓ Verified | 
| **MMS Marketing** | Not enough data | 8.5 (107 reviews) | 
| **Personalization** | Not enough data | 8.9 (135 reviews) ✓ Verified | 
| **Transactional SMS** | Not enough data | 8.7 (55 reviews) | 

#### SMS Platform

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Reporting** | Not enough data | 8.6 (135 reviews) ✓ Verified | 
| **Automation** | Not enough data | 8.9 (135 reviews) ✓ Verified | 
| **White Label** | Not enough data | Feature Not Available | 
| **Text-to-Landline** | Not enough data | Feature Not Available | 
| **Short Codes** | Not enough data | 8.3 (63 reviews) | 
| **API Integration** | Not enough data | 8.8 (111 reviews) ✓ Verified | 

#### Agentic AI - SMS Marketing

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.8 (11 reviews) | 
| **Multi-step Planning** | Not enough data | 6.7 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 6.8 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (10 reviews) | 
| **Decision Making** | Not enough data | 7.0 (10 reviews) | 

### Customer Data Platform (CDP)

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Klaviyo** | 8.4/10 | 131 |

#### Data Sourcing

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Data Enrichment** | Not enough data | 8.4 (76 reviews) | 
| **Expandability** | Not enough data | 8.3 (68 reviews) | 
| **Content Marketing** | Not enough data | 8.5 (96 reviews) | 
| **Multiple Devices** | Not enough data | 8.5 (91 reviews) | 

#### Intelligence

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Marketing Metrics** | Not enough data | 8.6 (105 reviews) | 
| **Predictive Modeling** | Not enough data | 8.1 (73 reviews) | 
| **Recommendation Engine** | Not enough data | 8.0 (68 reviews) | 

### Pop-Up Builder

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Klaviyo** | 8.5/10 | 31 |

#### Design and Customization

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Pre-Designed Templates** | Not enough data | 9.0 (24 reviews) | 
| **Pop-Up Types** | Not enough data | 8.9 (25 reviews) | 
| **No-Code Customization** | Not enough data | 9.1 (24 reviews) | 
| **Mobile Optimized** | Not enough data | 8.9 (22 reviews) | 

#### Campaigns

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Targeting** | Not enough data | 8.8 (24 reviews) | 
| **Triggered Campaigns** | Not enough data | 8.9 (22 reviews) | 
| **A/B Testing** | Not enough data | 8.8 (24 reviews) | 
| **Analytics** | Not enough data | 8.8 (25 reviews) | 

#### Integrations

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **CRM/Email Integrations** | Not enough data | 9.1 (23 reviews) | 
| **WCM Integrations** | Not enough data | 8.1 (19 reviews) | 
| **E-Commerce Integrations** | Not enough data | 9.1 (25 reviews) | 
| **Social Media Integrations** | Not enough data | 8.5 (20 reviews) | 

#### Generative AI

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (20 reviews) | 

#### Agentic AI - Vulnerability Scanner

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.8 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 7.5 (10 reviews) | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Klaviyo** | 7.9/10 | 21 |

#### Platform Basics

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Dynamic Segmentation** | Not enough data | 9.0 (17 reviews) | 
| **Journey Optimization** | Not enough data | 9.0 (16 reviews) | 

#### Platform Data

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Journey Reporting** | Not enough data | 8.5 (16 reviews) | 
| **Trends Reporting** | Not enough data | 8.3 (15 reviews) | 
| **Dashboards** | Not enough data | 8.8 (15 reviews) | 
| **Advanced Data Filtering** | Not enough data | 8.2 (15 reviews) | 

#### Platform Additional Functionality

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Journey Mapping** | Not enough data | 8.4 (16 reviews) | 
| **Integrations** | Not enough data | 9.2 (14 reviews) | 
| **Automated Alerts** | Not enough data | 8.3 (14 reviews) | 

#### Agentic AI - Customer Journey Analytics

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.0 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (5 reviews) | 
| **Adaptive Learning** | Not enough data | 6.3 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (6 reviews) | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.5/10 | 98 |
| **Klaviyo** | N/A | N/A |

#### Lead Monitoring

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Features** | 8.5 (62 reviews) | Not enough data | 
| **Performance** | 8.7 (61 reviews) | Not enough data | 
| **Identification** | 8.0 (59 reviews) | Not enough data | 

#### Agentic AI - Lead Capture

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Cross-system Integration** | 7.9 (53 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (50 reviews) | Not enough data | 

#### Data Capture

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Mobile** | 8.4 (59 reviews) | Not enough data | 
| **Websites** | 8.7 (66 reviews) | Not enough data | 
| **Social Media** | 7.7 (59 reviews) | Not enough data | 
| **Data** | 8.5 (62 reviews) | Not enough data | 

#### Analytics

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Export/Import** | 8.7 (62 reviews) | Not enough data | 
| **Reporting** | 8.5 (64 reviews) | Not enough data | 

#### Customization

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Forms** | 9.2 (75 reviews) | Not enough data | 
| **Personalization** | 9.0 (63 reviews) | Not enough data | 
| **Templates** | 8.8 (68 reviews) | Not enough data | 
| **Integration** | 8.8 (64 reviews) | Not enough data | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Klaviyo** | 8.6/10 | 10 |

#### Collection

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Authentification** | Not enough data | 7.4 (7 reviews) | 
| **Review Forms** | Not enough data | 8.8 (7 reviews) | 
| **Personalization** | Not enough data | 8.6 (6 reviews) | 
| **Engagement** | Not enough data | 8.6 (6 reviews) | 
| **Community Q&A** | Not enough data | 7.2 (6 reviews) | 

#### Agentic AI - Review Management

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Moderation

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Reviewer Validation** | Not enough data | 9.5 (7 reviews) | 
| **Response Types** | Not enough data | 9.0 (5 reviews) | 
| **Legal Agreements** | Not enough data | 9.3 (5 reviews) | 

#### Use Cases

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **E-commerce** | Not enough data | 9.8 (9 reviews) | 
| **Retail** | Not enough data | 8.9 (6 reviews) | 
| **Customer Service** | Not enough data | 9.7 (5 reviews) | 

#### Administration

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Incentives** | Not enough data | 9.3 (7 reviews) | 
| **Syndication** | Not enough data | 8.6 (6 reviews) | 
| **Insights** | Not enough data | 8.0 (5 reviews) | 
| **Content** | Not enough data | 8.0 (5 reviews) | 
| **Sampling** | Not enough data | 8.0 (5 reviews) | 

#### Display Options

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Badges** | Not enough data | 8.6 (6 reviews) | 
| **Widgets** | Not enough data | 8.3 (7 reviews) | 
| **Integration & APIs** | Not enough data | 8.3 (6 reviews) | 
| **Marketing** | Not enough data | 8.1 (6 reviews) | 

#### Generative AI

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (6 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.4/10 | 1319 |
| **Klaviyo** | N/A | N/A |

#### Survey Management

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Survey Builder** | 9.3 (1180 reviews) | Not enough data | 
| **Question Types** | 9.3 (1199 reviews) | Not enough data | 
| **Templates** | 8.8 (1141 reviews) | Not enough data | 
| **Survey Distribution** | 9.0 (1093 reviews) | Not enough data | 

#### Survey Customization

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Branching/Skip Logic** | 8.6 (1016 reviews) | Not enough data | 
| **Branding** | 8.6 (1063 reviews) | Not enough data | 
| **Multimedia Support** | 8.3 (948 reviews) | Not enough data | 
| **Multilingual Surveys** | 8.0 (853 reviews) | Not enough data | 

#### Survey Insights

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (1094 reviews) | Not enough data | 
| **BI Tools Integration** | 7.9 (842 reviews) | Not enough data | 
| **Data Exporting** | 8.8 (1093 reviews) | Not enough data | 
| **Permissions** | 8.5 (1020 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Adaptive Learning** | 7.6 (128 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (125 reviews) | Not enough data | 
| **Decision Making** | 7.7 (128 reviews) | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 7.9/10 | 62 |
| **Klaviyo** | N/A | N/A |

#### Notifications

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Confirmations & Reminders** | 8.7 (47 reviews) | Not enough data | 
| **Appointment Follow-Up** | 8.5 (47 reviews) | Not enough data | 
| **Scheduling Notifications** | 8.6 (45 reviews) | Not enough data | 

#### Settings

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Time Zone Detection** | 8.3 (46 reviews) | Not enough data | 
| **Availability Settings** | 8.6 (46 reviews) | Not enough data | 
| **Blocked Time Settings** | 8.3 (46 reviews) | Not enough data | 

#### Personalization

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Branding** | 9.0 (46 reviews) | Not enough data | 
| **Links** | 8.9 (40 reviews) | Not enough data | 

#### Integrations

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Multi- Calendar Integration** | 7.5 (41 reviews) | Not enough data | 
| **Website Integration** | 8.8 (46 reviews) | Not enough data | 
| **Payment Acceptance** | 8.1 (42 reviews) | Not enough data | 
| **Video Conferencing** | 7.2 (41 reviews) | Not enough data | 
| **Communication** | 7.5 (40 reviews) | Not enough data | 

#### Generative AI

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **AI Text Generation** | 7.8 (37 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (37 reviews) | Not enough data | 
| **AI Text-to-Image** | 7.0 (36 reviews) | Not enough data | 
| **AI Text-to-Speech** | 7.1 (36 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.8 (36 reviews) | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (37 reviews) | Not enough data | 
| **Multi-step Planning** | 7.5 (36 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (38 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.6/10 | 2722 |
| **Klaviyo** | 7.4/10 | 6 |

#### Customization

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Custom Fields** | 9.0 (2227 reviews) | Not enough data | 
| **Conditional Logic** | 8.8 (2061 reviews) | 8.6 (6 reviews) | 
| **Multi-page Forms** | 9.0 (2041 reviews) | 7.0 (5 reviews) | 
| **Design** | 8.7 (2268 reviews) | 6.7 (5 reviews) | 

#### Additional Functionality

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Embedded Forms** | 8.8 (1977 reviews) | 7.0 (5 reviews) | 
| **Offline Capability** | 7.7 (1699 reviews) | 7.7 (5 reviews) | 
| **Notifications** | 8.9 (2093 reviews) | Not enough data | 
| **Payments** | 8.0 (1734 reviews) | Not enough data | 
| **Mobile Forms** | 8.9 (2041 reviews) | Not enough data | 

### 360 Feedback Software

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.9/10 | 237 |
| **Klaviyo** | N/A | N/A |

#### Performance reviews

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **customizable forms** | 9.2 (227 reviews) | Not enough data | 
| **360 reviews** | 8.8 (207 reviews) | Not enough data | 

#### Feedback

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **requesting feedback** | 9.0 (212 reviews) | Not enough data | 
| **continuous feedback** | 8.7 (198 reviews) | Not enough data | 

#### Data

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Dashboard and Reporting** | 8.9 (210 reviews) | Not enough data | 
| **Historical Analysis** | 8.6 (198 reviews) | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 7.3/10 | 189 |
| **Klaviyo** | N/A | N/A |

#### Generative AI

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **AI Text Summarization** | 7.4 (98 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.9 (96 reviews) | Not enough data | 

#### Before the Job

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Calendar** | 7.1 (152 reviews) | Not enough data | 
| **Dispatch** | 7.2 (143 reviews) | Not enough data | 
| **Roles** | 7.5 (151 reviews) | Not enough data | 
| **Booking** | 7.3 (150 reviews) | Not enough data | 

#### On the Job

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Location** | 7.3 (147 reviews) | Not enough data | 
| **Employee Communication** | 7.9 (162 reviews) | Not enough data | 
| **Behavior Monitoring** | 7.3 (146 reviews) | Not enough data | 
| **Client Notifications** | 7.8 (155 reviews) | Not enough data | 
| **Field Sales** | 7.4 (144 reviews) | Not enough data | 

#### After the Job

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Reports** | 8.4 (168 reviews) | Not enough data | 
| **Analytics** | 8.1 (165 reviews) | Not enough data | 
| **Invoicing** | 7.0 (144 reviews) | Not enough data | 
| **CRM Integrations** | 7.3 (143 reviews) | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (25 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.4 (25 reviews) | Not enough data | 
| **Proactive Assistance** | 6.5 (25 reviews) | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### Generative AI

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### Generative AI

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### Generative AI

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### WhatsApp Marketing

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### WhatsApp Messaging - WhatsApp Marketing

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Transactional Messages** | Not enough data | Not enough data | 
| **Bulk WhatsApp Messaging** | Not enough data | Not enough data | 
| **Conversational Messaging** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Promotional Messages** | Not enough data | Not enough data | 
| **Automated Replies** | Not enough data | Not enough data | 

#### WhatsApp Business Platform - WhatsApp Marketing

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Segmentation** | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | 
| **WhatsApp Commerce** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

### Personalization

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Klaviyo** | 6.9/10 | 17 |

#### Agentic AI - Personalization

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (14 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (14 reviews) | 
| **Adaptive Learning** | Not enough data | 6.9 (15 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.8 (14 reviews) | 
| **Proactive Assistance** | Not enough data | 6.3 (14 reviews) | 
| **Decision Making** | Not enough data | 7.4 (16 reviews) | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 6.7/10 | 8 |
| **Klaviyo** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (6 reviews) | Not enough data | 
| **Multi-step Planning** | 6.7 (6 reviews) | Not enough data | 
| **Cross-system Integration** | 6.9 (7 reviews) | Not enough data | 
| **Adaptive Learning** | 6.9 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.4 (6 reviews) | Not enough data | 
| **Proactive Assistance** | 6.4 (6 reviews) | Not enough data | 
| **Decision Making** | 6.9 (6 reviews) | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 7.8/10 | 982 |
| **Klaviyo** | N/A | N/A |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Adaptive Learning** | 7.6 (28 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.4 (28 reviews) | Not enough data | 
| **Decision Making** | 7.4 (28 reviews) | Not enough data | 

#### Sourcing

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Candidate Search** | 7.5 (212 reviews) | Not enough data | 
| **Career Page Configuration** | 7.5 (202 reviews) | Not enough data | 
| **Social Sourcing** | 7.3 (35 reviews) | Not enough data | 
| **Job Posting** | 6.9 (36 reviews) | Not enough data | 
| **Candidate Sourcing Metrics** | 7.0 (33 reviews) | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Candidate Evaluations** | 8.1 (224 reviews) | Not enough data | 
| **Applicant Data Management** | 8.1 (35 reviews) | Not enough data | 
| **Hiring Processes Tracking** | 8.2 (33 reviews) | Not enough data | 
| **Automated Resume Parsing** | 7.4 (31 reviews) | Not enough data | 
| **Scheduling** | 7.3 (31 reviews) | Not enough data | 
| **Candidate-Facing Statuses** | 7.3 (30 reviews) | Not enough data | 
| **Workflow Building** | 8.3 (33 reviews) | Not enough data | 

#### Platform

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Customization ** | 8.9 (908 reviews) | Not enough data | 
| **Integration APIs** | 8.1 (789 reviews) | Not enough data | 
| **Internationalization** | 8.0 (751 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.6 (830 reviews) | Not enough data | 
| **Performance** | 9.1 (875 reviews) | Not enough data | 
| **Mobility** | 8.8 (827 reviews) | Not enough data | 
| **Reporting** | 8.7 (851 reviews) | Not enough data | 
| **Dashboards** | 8.7 (839 reviews) | Not enough data | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Predictive Insights** | 7.2 (27 reviews) | Not enough data | 
| **AI Job Description** | 7.0 (26 reviews) | Not enough data | 
| **Chatbot** | 6.8 (27 reviews) | Not enough data | 

### RCS Business Messaging

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### Messaging - RCS Business Messaging

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Rich Media** | Not enough data | Not enough data | 
| **Interactive Messages** | Not enough data | Not enough data | 
| **Branded Templates** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **Conversational RCS** | Not enough data | Not enough data | 
| **Transactional RCS** | Not enough data | Not enough data | 
| **Promotional RCS** | Not enough data | Not enough data | 

#### Security / Verification - RCS Business Messaging

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Verified Sender** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Authentification** | Not enough data | Not enough data | 

#### Analytics / Deliverability - RCS Business Messaging

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Read Receipts** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **SMS Fallback** | Not enough data | Not enough data | 

#### AI - RCS Business Messaging

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **AI** | Not enough data | Not enough data | 

### AI Marketing Agents

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### Performance Optimization & Learning - AI Marketing Agents

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Send-Time Optimization** | Not enough data | Not enough data | 
| **Autonomous A/B Testing** | Not enough data | Not enough data | 

#### Autonomous Campaign Orchestration - AI Marketing Agents 

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **End-to-End Campaign Execution** | Not enough data | Not enough data | 
| **Goal-Based Campaign Planning** | Not enough data | Not enough data | 
| **Cross-Channel Orchestration** | Not enough data | Not enough data | 
| **Conversational Campaign Setup** | Not enough data | Not enough data | 
| **Real-Time Campaign Adaptation** | Not enough data | Not enough data | 

#### AI Content Generation - AI Marketing Agents 

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Dynamic Content Optimization** | Not enough data | Not enough data | 
| **AI Copy Generation** | Not enough data | Not enough data | 
| **Personalized Content Creation** | Not enough data | Not enough data | 

#### Audience Intelligence & Segmentation - AI Marketing Agents 

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Lookalike Audience Modeling** | Not enough data | Not enough data | 
| **Behavioral Triggering** | Not enough data | Not enough data | 
| **Predictive Audience Segmentation** | Not enough data | Not enough data | 

#### Integrations & Data Connectivity - AI Marketing Agents 

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Event & Data Ingestion** | Not enough data | Not enough data | 
| **CRM & CDP Integration** | Not enough data | Not enough data | 

### Marketing Analytics

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Klaviyo** | 7.8/10 | 27 |

#### Marketing Operations

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **ROI Tracking** | Not enough data | 8.5 (19 reviews) | 
| **Data Collection** | Not enough data | 8.4 (18 reviews) | 
| **Customer Insights** | Not enough data | 8.8 (20 reviews) | 
| **Multi-User Access** | Not enough data | 8.8 (17 reviews) | 
| **Spend Management** | Not enough data | 7.3 (16 reviews) | 
| **White Label** | Not enough data | 7.6 (15 reviews) | 

#### Campaign Activity

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Campaign Insights** | Not enough data | 8.1 (18 reviews) | 
| **Reports and Dashboards** | Not enough data | 8.5 (23 reviews) | 
| **Campaign Stickiness** | Not enough data | 8.1 (17 reviews) | 
| **Multichannel Tracking** | Not enough data | 7.5 (17 reviews) | 
| **Brand Optimization** | Not enough data | 8.1 (17 reviews) | 
| **Predictive Analytics** | Not enough data | 8.1 (16 reviews) | 

#### Agentic AI - Marketing Analytics

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (7 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (8 reviews) | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.4/10 | 982 |
| **Klaviyo** | N/A | N/A |

#### Platform Basics

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Performance Benchmarking** | 8.4 (411 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.6 (444 reviews) | Not enough data | 
| **Interoperability** | 8.3 (422 reviews) | Not enough data | 

#### Platform Content

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Employee Pulse Surveys** | 8.5 (410 reviews) | Not enough data | 
| **Survey Customization** | 8.8 (448 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 8.3 (399 reviews) | Not enough data | 
| **Science-based templates** | 7.8 (383 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Employee Segmenting** | 8.0 (383 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 8.3 (399 reviews) | Not enough data | 
| **Peer Recognition** | 7.9 (388 reviews) | Not enough data | 
| **Social Feedback Portal** | 7.9 (387 reviews) | Not enough data | 

#### Platform

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Customization ** | 8.9 (908 reviews) | Not enough data | 
| **Integration APIs** | 8.1 (789 reviews) | Not enough data | 
| **Internationalization** | 8.0 (751 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.6 (830 reviews) | Not enough data | 
| **Performance** | 9.1 (875 reviews) | Not enough data | 
| **Mobility** | 8.8 (827 reviews) | Not enough data | 
| **Reporting** | 8.7 (851 reviews) | Not enough data | 
| **Dashboards** | 8.7 (839 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Jotform | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to Jotform (9):** [360 Feedback Software](https://www.g2.com/categories/360-feedback-software), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Survey Software](https://www.g2.com/categories/survey), [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)

**Unique to Klaviyo (14):** [AI Marketing Agents Software](https://www.g2.com/categories/ai-marketing-agents), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Pop-Up Builder Software](https://www.g2.com/categories/pop-up-builder), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Personalization Software](https://www.g2.com/categories/personalization), [Email Deliverability Tools](https://www.g2.com/categories/email-deliverability), [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp), [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics), [Review Management Software](https://www.g2.com/categories/review-management-software), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing), [ RCS Business Messaging Software](https://www.g2.com/categories/rcs-business-messaging)


---
## Reviewer Demographics

### By Company Size

| Segment | Jotform | Klaviyo | 
|---|---|---|
| **Small-Business** | 73.9% | 82.2% | 
| **Mid-Market** | 22.0% | 16.1% | 
| **Enterprise** | 4.1% | 1.7% | 

### By Industry

#### Jotform

- **Non-Profit Organization Management:** 9.5%
- **Marketing and Advertising:** 4.8%
- **Education Management:** 4.7%
- **Health, Wellness and Fitness:** 4.5%
- **Primary/Secondary Education:** 3.5%
- **Real Estate:** 3.2%
- **Hospital & Health Care:** 3.0%
- **Higher Education:** 2.8%
- **Construction:** 2.5%
- **Events Services:** 2.4%
- **Other:** 59.2%

#### Klaviyo

- **Retail:** 19.3%
- **Marketing and Advertising:** 12.7%
- **Apparel & Fashion:** 12.6%
- **Consumer Goods:** 11.6%
- **Health, Wellness and Fitness:** 7.2%
- **Food & Beverages:** 4.6%
- **Cosmetics:** 2.8%
- **Luxury Goods & Jewelry:** 2.2%
- **Sporting Goods:** 1.6%
- **Consumer Electronics:** 1.5%
- **Other:** 23.9%

---
## Alternatives

### Alternatives to Jotform

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23551 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) — 4.5/5 stars (175 reviews)
- [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (498 reviews)
- [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (330 reviews)

### Alternatives to Klaviyo

- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14700 reviews)
- [Braze](https://www.g2.com/products/braze/reviews) — 4.5/5 stars (1683 reviews)
- [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1212 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4625 reviews)
- [Iterable](https://www.g2.com/products/iterable/reviews) — 4.4/5 stars (826 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (764 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (622 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14789 reviews)
- [Insider One](https://www.g2.com/products/insider-one/reviews) — 4.8/5 stars (1373 reviews)
- [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) — 4.2/5 stars (627 reviews)

---
## Top Discussions

### Jotform

- Title: [What is JotForm used for?](https://www.g2.com/discussions/what-is-jotform-used-for) — 10 comments
  > **Top comment:** "Hello there!
 Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create..."
- Title: [Is JotForm safe?](https://www.g2.com/discussions/is-jotform-safe) — 7 comments, 1 upvote
  > **Top comment:** "As far as I can tell, Jotform is safe.  It gives me the option to delete files over a period of time that I am no longer using.  I appreciate that ability!"
- Title: [What is Jotform used for?](https://www.g2.com/discussions/jotform-what-is-jotform-used-for) — 4 comments, 2 upvotes
  > **Top comment:** "Jotform can be used for a plethora of things!
From employee surveys, to required forms, or just for fun!"
- Title: [Is it possible to make surveys for Social Media using Jotform?](https://www.g2.com/discussions/is-it-possible-to-make-surveys-for-social-media-using-jotform) — 3 comments, 2 upvotes
  > **Top comment:** "Yes, it is possible and very functional, I am sure that Jotform will meet your needs."
- Title: [What is the best thing about Jotform?](https://www.g2.com/discussions/what-is-the-best-thing-about-jotform) — 1 comment, 1 upvote
  > **Top comment:** "I Would say the AI Features"

### Klaviyo

- Title: [What is UTM tracking Klaviyo?](https://www.g2.com/discussions/what-is-utm-tracking-klaviyo) — 3 comments
  > **Top comment:** "You can add Google Analytics utm tracking data to your emails sent in Klayvio. This can be automated."
- Title: [how can i know the language for my clients](https://www.g2.com/discussions/13491-how-can-i-know-the-language-for-my-clients) — 3 comments, 1 upvote
  > **Top comment:** "You need to add a dynamic in your website when collecting data then use a segmentatino of your data into language preferences based on the tick..."
- Title: [What is Klaviyo used for?](https://www.g2.com/discussions/what-is-klaviyo-used-for) — 2 comments
  > **Top comment:** "It is a tool for email  marketing."
- Title: [Does Klaviyo integrate with Shopify?](https://www.g2.com/discussions/does-klaviyo-integrate-with-shopify) — 2 comments
  > **Top comment:** "Yes"
- Title: [Are their pre-built flows available?](https://www.g2.com/discussions/13499-are-their-pre-built-flows-available) — 2 comments, 1 upvote
  > **Top comment:** "You can set up any combination of new flows and even run split tests on  those in a flow. They also have video tutorials to do this."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jotform-vs-klaviyo)