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Compare Jotform and Kickserv 
Featured Products
At a Glance
Market Segments
Small-Business (73.2% of reviews)
Small-Business (82.5% of reviews)
Entry-Level Pricing
Free
Starting at $60.00 Per Month
Jotform
Star Rating
(4,567)4.7 out of 5
Market Segments
Small-Business (73.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansKickserv
Star Rating
(176)4.5 out of 5
Market Segments
Small-Business (82.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $60.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user satisfaction, reflected in its higher overall score compared to Kickserv. Users appreciate the platform's ease of setup, with one reviewer noting how simple it was to create a booking form tailored to their needs, which contrasts with Kickserv's more complex configuration process.
- According to verified reviews, Kickserv shines in its quality of support, receiving praise for its responsive customer service. Users have highlighted that updates are often driven by user feedback, enhancing the overall experience, while Jotform's support, although good, is seen as slightly less robust.
- Users say that Jotform's extensive feature set, including conditional logic for forms, significantly streamlines their workflows. This versatility is particularly beneficial for businesses needing customized solutions, whereas Kickserv, while effective, may not offer the same level of flexibility in form creation.
- Reviewers mention that Kickserv provides a high degree of customization in its web version, allowing users to tailor the interface to their specific needs. This level of personalization is a strong point for Kickserv, especially for small businesses looking for a tailored experience.
- According to recent user feedback, Jotform's continuous growth and feature updates reassure users about its long-term viability. This is particularly appealing for businesses that rely on evolving technology, while Kickserv's updates, though meaningful, may not occur as frequently.
- G2 reviewers highlight that both platforms cater well to small businesses, but Jotform's free entry-level pricing makes it more accessible for startups. In contrast, Kickserv's starting price of $60 may be a barrier for some, despite its strong performance in specific areas like invoicing and employee communication.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Kickserv
START
Starting at $60.00
Per Month
- Includes 5 Users and QuickBooks Online Integration
- Standard Reports
- Automated Customer Reminders
Free Trial
Jotform
Free Trial is available
Kickserv
Free Trial is available
Ratings
Meets Requirements
9.1
3,649
8.4
166
Ease of Use
9.2
3,724
8.9
167
Ease of Setup
9.1
2,847
8.9
103
Ease of Admin
9.1
2,450
9.1
99
Quality of Support
8.8
2,876
9.2
162
Has the product been a good partner in doing business?
9.2
2,340
9.1
97
Product Direction (% positive)
9.3
3,638
8.9
166
Features by Category
Registration
9.0
748
Not enough data
9.2
765
Not enough data
8.0
648
Not enough data
7.9
620
Not enough data
8.2
625
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
587
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
572
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.2
78
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
62
Not enough data
8.7
62
Not enough data
8.0
60
Not enough data
Agentic AI - Lead Capture
7.8
52
Not enough data
7.7
50
Not enough data
Data Capture
8.4
59
Not enough data
8.7
62
Not enough data
7.8
56
Not enough data
8.4
59
Not enough data
Analytics
8.7
60
Not enough data
8.4
60
Not enough data
Customization
9.2
68
Not enough data
9.0
62
Not enough data
9.0
63
Not enough data
8.8
62
Not enough data
Survey Management
9.3
1167
Not enough data
9.3
1183
Not enough data
8.8
1130
Not enough data
9.0
1085
Not enough data
Survey Customization
8.6
1006
Not enough data
8.6
1053
Not enough data
8.3
944
Not enough data
8.0
850
Not enough data
Survey Insights
8.6
1085
Not enough data
7.9
839
Not enough data
8.8
1085
Not enough data
8.5
1013
Not enough data
Agentic AI - Survey
7.5
126
Not enough data
7.6
123
Not enough data
7.7
126
Not enough data
Notifications
8.7
44
Not enough data
8.4
43
Not enough data
8.5
43
Not enough data
Settings
8.2
44
Not enough data
8.5
44
Not enough data
8.2
44
Not enough data
Personalization
8.9
43
Not enough data
8.8
38
Not enough data
Integrations
7.7
40
Not enough data
8.7
41
Not enough data
8.0
40
Not enough data
7.1
39
Not enough data
7.4
39
Not enough data
Generative AI
7.7
35
Not enough data
7.3
36
Not enough data
7.1
35
Not enough data
7.3
35
Not enough data
7.0
35
Not enough data
Agentic AI - Online Appointment Scheduling
7.5
36
Not enough data
7.5
35
Not enough data
7.7
37
Not enough data
Customization
8.9
2121
Not enough data
8.8
2014
Not enough data
9.0
2018
Not enough data
8.7
2158
Not enough data
Additional Functionality
8.8
1943
Not enough data
7.7
1683
Not enough data
8.9
2029
Not enough data
8.0
1685
Not enough data
8.9
2004
Not enough data
Performance reviews
9.2
228
Not enough data
8.8
208
Not enough data
Feedback
9.0
213
Not enough data
8.7
199
Not enough data
Data
8.9
211
Not enough data
8.7
199
Not enough data
Customer Management
Not enough data
9.2
17
Not enough data
9.6
17
Not enough data
9.5
18
Service Management
Not enough data
9.5
19
Not enough data
9.5
18
Not enough data
Feature Not Available
Not enough data
9.4
18
Not enough data
9.3
18
Not enough data
Feature Not Available
Business Management
Not enough data
9.3
17
Not enough data
9.2
17
Not enough data
Feature Not Available
Not enough data
9.5
16
Not enough data
9.3
15
Generative AI
7.4
97
Feature Not Available
6.9
95
Feature Not Available
Before the Job
7.1
151
9.0
106
7.3
143
9.1
94
7.6
150
9.2
103
7.3
150
8.6
100
On the Job
7.3
147
8.7
72
7.9
160
8.7
94
7.4
146
8.0
82
7.9
155
8.6
91
7.5
144
8.5
74
After the Job
8.4
167
8.4
97
8.1
165
Feature Not Available
7.1
144
9.0
98
7.4
143
Feature Not Available
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
214
Not enough data
7.5
204
Not enough data
7.4
37
Not enough data
7.1
38
Not enough data
7.2
35
Not enough data
Candidate Management - Applicant Tracking System
8.1
226
Not enough data
8.1
36
Not enough data
8.2
34
Not enough data
7.6
33
Not enough data
7.4
33
Not enough data
7.4
32
Not enough data
8.4
35
Not enough data
Platform
8.9
884
Not enough data
8.1
785
Not enough data
8.0
748
Not enough data
8.6
815
Not enough data
9.1
859
Not enough data
8.8
814
Not enough data
8.7
840
Not enough data
8.7
829
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
413
Not enough data
8.6
446
Not enough data
8.3
425
Not enough data
Platform Content
8.5
411
Not enough data
8.8
449
Not enough data
8.3
401
Not enough data
7.9
385
Not enough data
Platform Additional Functionality
8.0
385
Not enough data
8.3
401
Not enough data
7.9
390
Not enough data
7.9
388
Not enough data
Platform
8.9
884
Not enough data
8.1
785
Not enough data
8.0
748
Not enough data
8.6
815
Not enough data
9.1
859
Not enough data
8.8
814
Not enough data
8.7
840
Not enough data
8.7
829
Not enough data
Categories
Categories
Shared Categories
Jotform and Kickserv are categorized as Field Service Management
Unique Categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kickserv
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.6%
Marketing and Advertising
4.8%
Education Management
4.8%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
72.9%
Construction
29.1%
Consumer Services
11.6%
Facilities Services
6.4%
Computer Software
5.2%
Information Technology and Services
3.5%
Other
44.2%
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
What is Kickserv?
1 Comment
SK
Kickserv is a Field Service Management cloud-based application for small-medium sized businesses.
Create estimates, schedule jobs, send out invoices, and...Read more
Is Kickserv right for my business?
1 Comment
SK
Kickserv is ideal for small-medium sized home services businesses.
Industries served include:
Plumbing & Pumping
Restoration Services
HVAC &...Read more
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