Compare Jotform and forms.app 
Featured Products
At a Glance
Market Segments
Small-Business (73.5% of reviews)
Small-Business (77.4% of reviews)
Entry-Level Pricing
Free
$29.00 Per Month
Jotform
Star Rating
(4,874)4.7 out of 5
Market Segments
Small-Business (73.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansforms.app
Star Rating
(479)4.5 out of 5
Market Segments
Small-Business (77.4% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 Per Month
Free Trial is available
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user satisfaction, with many praising its intuitive interface and API integrations. Users highlight how easy it is to create forms for various purposes, such as customer surveys and booking systems, making it a versatile tool for businesses.
- Users say that forms.app offers a user-friendly experience, particularly appreciating its free form generation capabilities and the availability of templates. However, the limited number of recent reviews suggests that while it has a solid foundation, it may not have the same level of community support and feedback as Jotform.
- According to verified reviews, Jotform's customer support is frequently mentioned as exceptional, with users noting quick responses and helpful assistance. In contrast, forms.app also receives positive remarks for its customer service, but the overall volume of feedback is significantly lower, which may affect the reliability of this insight.
- Reviewers mention that Jotform's extensive feature set, including conditional logic and multi-page forms, enhances its usability for complex projects. Users appreciate how these features streamline their workflows, whereas forms.app, while capable, may not offer the same depth in advanced functionalities.
- Users highlight that Jotform's strong market presence is reflected in its high G2 Score, indicating a robust reputation among small businesses. In comparison, forms.app, while popular, has a lower score, suggesting it may not yet be as widely adopted or trusted in the market.
- According to recent feedback, Jotform's ease of setup is frequently praised, with users finding the onboarding process straightforward. This contrasts with forms.app, which, while also easy to use, may not have the same level of streamlined setup experience as reported by Jotform users.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
forms.app
Basic
$29.00
Per Month
The go-to plan for starters and small businesses.
- Everything in free
- 25 forms
- 1,000 responses/mo
Free Trial
Jotform
Free Trial is available
forms.app
Free Trial is available
Ratings
Meets Requirements
9.1
3,780
8.8
338
Ease of Use
9.2
3,859
9.1
342
Ease of Setup
9.1
2,975
9.2
205
Ease of Admin
9.1
2,557
9.2
203
Quality of Support
8.8
2,982
8.6
243
Has the product been a good partner in doing business?
9.1
2,439
8.9
181
Product Direction (% positive)
9.3
3,770
9.2
308
Features by Category
Registration
9.0
752
Not enough data
9.2
768
Not enough data
8.0
650
Not enough data
7.9
621
Not enough data
8.2
625
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
589
Not enough data
8.5
675
Not enough data
8.3
665
Not enough data
8.2
620
Not enough data
7.5
570
Not enough data
7.8
572
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
62
Not enough data
8.7
61
Not enough data
7.9
59
Not enough data
Agentic AI - Lead Capture
7.8
52
Not enough data
7.7
50
Not enough data
Data Capture
8.3
58
Not enough data
8.6
65
Not enough data
7.9
57
Not enough data
8.5
62
Not enough data
Analytics
8.7
60
Not enough data
8.5
63
Not enough data
Customization
9.2
73
Not enough data
9.0
62
Not enough data
8.8
68
Not enough data
8.8
64
Not enough data
Survey Management
9.2
1175
9.1
116
9.3
1196
9.1
116
8.8
1136
8.8
107
9.0
1089
Feature Not Available
Survey Customization
8.6
1011
8.4
91
8.6
1059
8.6
83
8.3
945
8.6
76
8.0
851
8.3
44
Survey Insights
8.6
1089
8.7
98
7.9
840
8.2
58
8.8
1090
8.9
82
8.5
1017
8.9
60
Agentic AI - Survey
7.5
126
Not enough data
7.6
123
Not enough data
7.7
126
Not enough data
Notifications
8.7
44
Not enough data
8.4
44
Not enough data
8.5
43
Not enough data
Settings
8.2
43
Not enough data
8.5
44
Not enough data
8.2
43
Not enough data
Personalization
8.9
43
Not enough data
8.8
37
Not enough data
Integrations
7.6
39
Not enough data
8.7
41
Not enough data
8.0
40
Not enough data
7.1
38
Not enough data
7.4
38
Not enough data
Generative AI
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Not enough data
Agentic AI - Online Appointment Scheduling
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Not enough data
Customization
8.9
2172
9.2
161
8.8
2033
8.4
139
9.0
2030
8.7
92
8.7
2208
8.8
176
Additional Functionality
8.8
1961
8.6
122
7.7
1693
Feature Not Available
8.9
2054
8.4
121
8.0
1708
7.6
81
8.9
2022
8.8
143
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
907
Not enough data
8.1
791
Not enough data
8.0
751
Not enough data
8.6
829
Not enough data
9.1
873
Not enough data
8.8
826
Not enough data
8.7
850
Not enough data
8.7
837
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
411
Not enough data
8.6
445
Not enough data
8.3
423
Not enough data
Platform Content
8.5
410
Not enough data
8.8
447
Not enough data
8.3
399
Not enough data
7.8
383
Not enough data
Platform Additional Functionality
8.0
383
Not enough data
8.3
399
Not enough data
7.9
389
Not enough data
7.9
387
Not enough data
Platform
8.9
907
Not enough data
8.1
791
Not enough data
8.0
751
Not enough data
8.6
829
Not enough data
9.1
873
Not enough data
8.8
826
Not enough data
8.7
850
Not enough data
8.7
837
Not enough data
Categories
Categories
Shared Categories
Jotform and forms.app are categorized as Online Form Builder and Survey
Unique Categories
forms.app has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
forms.app
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Information Technology and Services
5.5%
Education Management
5.5%
Higher Education
5.3%
Marketing and Advertising
4.5%
Computer Software
4.5%
Other
74.7%
Alternatives
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
What's the security and data protection policy of your app and website for all users?
2 Comments
SR
As far as I know, the company will never sell its assets. The user is the value of the asset. So they will never want any harm to their organization. So keep...Read more
What is the best way to improve on the use of this application.
1 Comment
Official Response from forms.app
Hello Lawrence 🖐️
Thanks for your question!
You can use forms.app in order to create online forms, surveys, questionnaires, and quizzes.
If you're...Read more
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