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Compare Jotform and forms.app 
Featured Products
At a Glance
Market Segments
Small-Business (73.2% of reviews)
Small-Business (77.4% of reviews)
Entry-Level Pricing
Free
Free
Jotform
Star Rating
(4,688)4.7 out of 5
Market Segments
Small-Business (73.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansforms.app
Star Rating
(479)4.5 out of 5
Market Segments
Small-Business (77.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user satisfaction, with many praising its user-friendly drag-and-drop form builder that requires no coding skills. Users appreciate the extensive library of ready-to-use templates for various needs, making it easy to create forms quickly.
- According to verified reviews, forms.app is recognized for its ease of use and excellent customer service. Users highlight the ability to generate unlimited forms for free, along with a variety of templates, which makes it a strong contender for those on a budget.
- Reviewers mention that Jotform's customization options are a standout feature, allowing for strong branding and conditional logic. This flexibility is particularly beneficial for businesses that require tailored forms to meet specific needs, enhancing the overall user experience.
- Users say that while forms.app offers solid functionality, it sometimes lacks the advanced features found in Jotform, such as secure signing features and comprehensive integration capabilities, which are crucial for businesses that handle sensitive information.
- G2 reviewers highlight that Jotform's support quality is generally higher, with users noting that the platform has been a reliable partner in their business processes. This is reflected in the positive feedback regarding its quick implementation process and ongoing support.
- According to recent user feedback, forms.app's integration capabilities are appreciated, allowing users to connect with other necessary apps. However, Jotform's broader range of features and higher overall ratings suggest it may be a better fit for users looking for a more comprehensive solution.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
Free Trial
Jotform
Free Trial is available
forms.app
Free Trial is available
Ratings
Meets Requirements
9.1
3,702
8.8
338
Ease of Use
9.2
3,778
9.1
342
Ease of Setup
9.1
2,900
9.2
205
Ease of Admin
9.1
2,492
9.2
203
Quality of Support
8.8
2,918
8.6
243
Has the product been a good partner in doing business?
9.2
2,381
8.9
181
Product Direction (% positive)
9.3
3,691
9.2
308
Features by Category
Registration
9.0
749
Not enough data
9.2
766
Not enough data
8.0
649
Not enough data
7.9
620
Not enough data
8.2
625
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
588
Not enough data
8.5
673
Not enough data
8.3
663
Not enough data
8.2
619
Not enough data
7.5
569
Not enough data
7.8
572
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.3
79
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.4
60
Not enough data
8.7
60
Not enough data
7.9
58
Not enough data
Agentic AI - Lead Capture
7.8
51
Not enough data
7.6
49
Not enough data
Data Capture
8.3
57
Not enough data
8.6
63
Not enough data
7.8
55
Not enough data
8.4
59
Not enough data
Analytics
8.7
59
Not enough data
8.4
60
Not enough data
Customization
9.2
70
Not enough data
9.0
61
Not enough data
8.8
63
Not enough data
8.8
61
Not enough data
Survey Management
9.3
1168
9.1
116
9.3
1187
9.1
116
8.8
1131
8.8
107
9.0
1086
Feature Not Available
Survey Customization
8.6
1007
8.4
91
8.6
1054
8.6
83
8.3
944
8.6
76
8.0
850
8.3
44
Survey Insights
8.6
1087
8.7
98
7.9
839
8.2
58
8.8
1085
8.9
82
8.5
1014
8.9
60
Agentic AI - Survey
7.5
125
Not enough data
7.5
122
Not enough data
7.7
125
Not enough data
Notifications
8.7
44
Not enough data
8.4
44
Not enough data
8.5
43
Not enough data
Settings
8.2
43
Not enough data
8.5
44
Not enough data
8.2
43
Not enough data
Personalization
8.9
43
Not enough data
8.8
37
Not enough data
Integrations
7.6
39
Not enough data
8.7
41
Not enough data
8.0
39
Not enough data
7.1
38
Not enough data
7.4
38
Not enough data
Generative AI
7.6
34
Not enough data
7.2
35
Not enough data
7.0
34
Not enough data
7.2
34
Not enough data
6.9
34
Not enough data
Agentic AI - Online Appointment Scheduling
7.4
35
Not enough data
7.4
34
Not enough data
7.6
36
Not enough data
Customization
8.9
2142
9.2
161
8.8
2021
8.4
139
9.0
2021
8.7
92
8.8
2174
8.8
176
Additional Functionality
8.8
1952
8.6
122
7.7
1686
Feature Not Available
8.9
2037
8.4
121
8.0
1696
7.6
81
8.9
2011
8.8
143
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Generative AI
7.4
97
Not enough data
6.9
95
Not enough data
Before the Job
7.1
151
Not enough data
7.3
142
Not enough data
7.6
150
Not enough data
7.3
149
Not enough data
On the Job
7.3
146
Not enough data
8.0
161
Not enough data
7.4
145
Not enough data
7.9
154
Not enough data
7.5
143
Not enough data
After the Job
8.4
167
Not enough data
8.1
164
Not enough data
7.0
143
Not enough data
7.4
142
Not enough data
Agentic AI - Field Service Management
6.3
24
Not enough data
6.3
24
Not enough data
6.4
24
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.1
32
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
898
Not enough data
8.1
789
Not enough data
8.0
751
Not enough data
8.6
825
Not enough data
9.1
866
Not enough data
8.8
821
Not enough data
8.7
849
Not enough data
8.7
835
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
410
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
408
Not enough data
8.8
446
Not enough data
8.3
398
Not enough data
7.8
382
Not enough data
Platform Additional Functionality
8.0
382
Not enough data
8.3
398
Not enough data
7.9
388
Not enough data
7.9
386
Not enough data
Platform
8.9
898
Not enough data
8.1
789
Not enough data
8.0
751
Not enough data
8.6
825
Not enough data
9.1
866
Not enough data
8.8
821
Not enough data
8.7
849
Not enough data
8.7
835
Not enough data
Categories
Categories
Shared Categories
Jotform and forms.app are categorized as Online Form Builder and Survey
Unique Categories
forms.app has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
forms.app
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.8%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Information Technology and Services
5.5%
Education Management
5.5%
Higher Education
5.3%
Marketing and Advertising
4.5%
Computer Software
4.5%
Other
74.7%
Alternatives
Discussions
What is JotForm used for?
10 Comments
RM
Conducting surveys and collecting informationRead more
Is JotForm safe?
7 Comments
J
Jotform is over 16 years old and throughout our history we have not ever once lost customer data. That's because we take security very seriously. We have bug...Read more
Is it possible to make surveys for Social Media using Jotform?
3 Comments
DB
Yes, it is possible and very functional, I am sure that Jotform will meet your needs.Read more
What's the security and data protection policy of your app and website for all users?
2 Comments
SR
As far as I know, the company will never sell its assets. The user is the value of the asset. So they will never want any harm to their organization. So keep...Read more
What is the best way to improve on the use of this application.
1 Comment
Official Response from forms.app
Hello Lawrence 🖐️
Thanks for your question!
You can use forms.app in order to create online forms, surveys, questionnaires, and quizzes.
If you're...Read more
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