Compare Jotform and forms.app 
Featured Products
At a Glance
Market Segments
Small-Business (73.6% of reviews)
Small-Business (77.3% of reviews)
Entry-Level Pricing
Free
$29.00 Per Month
Jotform
Star Rating
(5,067)4.7 out of 5
Market Segments
Small-Business (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansforms.app
Star Rating
(495)4.5 out of 5
Market Segments
Small-Business (77.3% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 Per Month
Free Trial is available
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jotform excels in user satisfaction, with a significantly higher overall score compared to forms.app. Users appreciate the ease of creating specialized forms, which streamlines their workflow, especially for tasks like managing submissions from artists and guests.
- According to verified reviews, forms.app offers a visually appealing design and quick form creation, making it a solid choice for users who prioritize aesthetics. Reviewers highlight the platform's native integrations and webhook options, which facilitate custom workflows and data transfer to their systems.
- Users say that Jotform's implementation process is notably intuitive, with many praising its onboarding wizard that helps new users get started quickly. This ease of setup contributes to a smoother transition for businesses looking to adopt the software.
- Reviewers mention that while forms.app is free for the first five forms, Jotform's free tier offers more flexibility and features, making it a better option for small businesses looking to scale their form usage without immediate costs.
- G2 reviewers highlight Jotform's superior support quality, with users noting that the platform has been a reliable partner in their business operations. Features like automatic document uploads to Google Drive enhance the overall user experience, showcasing Jotform's commitment to customer satisfaction.
- According to recent feedback, forms.app users appreciate the excellent customer service provided, which helps them navigate the platform effectively. However, some users feel that Jotform's extensive feature set and higher ratings in areas like conditional logic and multi-page forms give it an edge for more complex form needs.
Pricing
Entry-Level Pricing
Jotform
FREE
Free
Use Jotform absolutely free
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments
forms.app
Basic
$29.00
Per Month
The go-to plan for starters and small businesses.
- Everything in free
- 25 forms
- 1,000 responses/mo
Free Trial
Jotform
Free Trial is available
forms.app
Free Trial is available
Ratings
Meets Requirements
9.1
3,874
8.8
349
Ease of Use
9.2
3,956
9.1
353
Ease of Setup
9.1
3,068
9.2
216
Ease of Admin
9.1
2,645
9.2
203
Quality of Support
8.8
3,055
8.7
249
Has the product been a good partner in doing business?
9.1
2,522
8.9
181
Product Direction (% positive)
9.3
3,853
9.2
318
Features by Category
Registration
9.0
754
Not enough data
9.2
773
Not enough data
8.0
651
Not enough data
7.9
622
Not enough data
8.2
626
Not enough data
Generative AI
7.4
400
Not enough data
Marketing and Communications
7.8
590
Not enough data
8.5
677
Not enough data
8.3
666
Not enough data
8.3
621
Not enough data
7.5
571
Not enough data
7.8
573
Not enough data
Agentic AI - Event Registration & Ticketing
7.0
78
Not enough data
7.3
78
Not enough data
7.3
80
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Monitoring
8.5
62
Not enough data
8.7
61
Not enough data
8.0
59
Not enough data
Agentic AI - Lead Capture
7.9
53
Not enough data
7.7
50
Not enough data
Data Capture
8.4
59
Not enough data
8.7
65
Not enough data
7.9
58
Not enough data
8.5
62
Not enough data
Analytics
8.7
62
Not enough data
8.5
64
Not enough data
Customization
9.3
73
Not enough data
9.0
63
Not enough data
8.8
68
Not enough data
8.8
64
Not enough data
Survey Management
9.3
1178
9.1
120
9.3
1197
9.1
118
8.8
1137
8.8
108
9.0
1091
Feature Not Available
Survey Customization
8.6
1014
8.4
93
8.6
1061
8.6
85
8.3
946
8.6
76
8.0
852
8.3
44
Survey Insights
8.6
1093
8.7
99
7.9
841
8.2
58
8.8
1092
8.9
83
8.5
1019
8.9
60
Agentic AI - Survey
7.5
127
Not enough data
7.6
124
Not enough data
7.7
127
Not enough data
Notifications
8.7
46
Not enough data
8.4
46
Not enough data
8.5
44
Not enough data
Settings
8.3
45
Not enough data
8.6
45
Not enough data
8.2
45
Not enough data
Personalization
8.9
44
Not enough data
8.8
38
Not enough data
Integrations
7.5
40
Not enough data
8.7
43
Not enough data
8.1
41
Not enough data
7.1
40
Not enough data
7.4
39
Not enough data
Generative AI
7.7
35
Not enough data
7.2
36
Not enough data
7.0
35
Not enough data
7.2
35
Not enough data
7.0
35
Not enough data
Agentic AI - Online Appointment Scheduling
7.3
36
Not enough data
7.4
35
Not enough data
7.6
37
Not enough data
Customization
9.0
2209
9.2
163
8.8
2050
8.4
143
9.0
2035
8.7
93
8.7
2239
8.8
183
Additional Functionality
8.8
1970
8.7
124
7.7
1696
Feature Not Available
8.9
2074
8.4
123
8.0
1719
7.6
81
8.9
2030
8.8
144
Performance reviews
9.2
227
Not enough data
8.8
207
Not enough data
Feedback
9.0
212
Not enough data
8.7
198
Not enough data
Data
8.9
210
Not enough data
8.6
198
Not enough data
Generative AI
7.4
98
Not enough data
6.9
96
Not enough data
Before the Job
7.1
152
Not enough data
7.2
143
Not enough data
7.5
151
Not enough data
7.3
150
Not enough data
On the Job
7.3
147
Not enough data
7.9
162
Not enough data
7.3
146
Not enough data
7.8
155
Not enough data
7.4
144
Not enough data
After the Job
8.4
168
Not enough data
8.1
165
Not enough data
7.0
144
Not enough data
7.3
143
Not enough data
Agentic AI - Field Service Management
6.4
25
Not enough data
6.4
25
Not enough data
6.5
25
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
6.9
6
Not enough data
6.7
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
6.4
6
Not enough data
6.9
6
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
7.6
28
Not enough data
7.4
28
Not enough data
7.4
28
Not enough data
Sourcing
7.5
212
Not enough data
7.5
202
Not enough data
7.3
35
Not enough data
6.9
36
Not enough data
7.0
33
Not enough data
Candidate Management - Applicant Tracking System
8.1
224
Not enough data
8.1
35
Not enough data
8.2
33
Not enough data
7.4
31
Not enough data
7.3
31
Not enough data
7.3
30
Not enough data
8.3
33
Not enough data
Platform
8.9
909
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
831
Not enough data
9.1
876
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
840
Not enough data
AI - Applicant Tracking Systems (ATS)
7.2
27
Not enough data
7.0
26
Not enough data
6.8
27
Not enough data
Platform Basics
8.4
411
Not enough data
8.6
444
Not enough data
8.3
422
Not enough data
Platform Content
8.5
410
Not enough data
8.8
448
Not enough data
8.3
399
Not enough data
7.8
383
Not enough data
Platform Additional Functionality
8.0
383
Not enough data
8.3
399
Not enough data
7.9
388
Not enough data
7.9
387
Not enough data
Platform
8.9
909
Not enough data
8.1
790
Not enough data
8.0
752
Not enough data
8.6
831
Not enough data
9.1
876
Not enough data
8.8
828
Not enough data
8.7
852
Not enough data
8.7
840
Not enough data
Categories
Categories
Shared Categories
Jotform and forms.app are categorized as Online Form Builder and Survey
Unique Categories
forms.app has no unique categories
Reviews
Reviewers' Company Size
Jotform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
forms.app
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
9.5%
Marketing and Advertising
4.9%
Education Management
4.7%
Health, Wellness and Fitness
4.5%
Primary/Secondary Education
3.4%
Other
73.0%
Education Management
5.6%
Information Technology and Services
5.6%
Higher Education
5.2%
Marketing and Advertising
4.6%
Computer Software
4.4%
Other
74.6%
Alternatives
Discussions
What is JotForm used for?
10 Comments
J
Hello there!
Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create...Read more
Is JotForm safe?
7 Comments
RZ
As far as I can tell, Jotform is safe. It gives me the option to delete files over a period of time that I am no longer using. I appreciate that ability!Read more
What is Jotform used for?
3 Comments
NM
Jotform can be used for a plethora of things!
From employee surveys, to required forms, or just for fun!Read more
What's the security and data protection policy of your app and website for all users?
2 Comments
SR
As far as I know, the company will never sell its assets. The user is the value of the asset. So they will never want any harm to their organization. So keep...Read more
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