# Jotform, SurveyLab vs SurveyMonkey Comparison

| | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 5,161 | 145 | 23,546 | 
| **Largest Market Segment** | Small-Business (73.8% of reviews) | Small-Business (56.0% of reviews) | Small-Business (36.5% of reviews) | 
| **Entry Level Price** | Free | $49.00 Per Month | Contact Us | 

---
## Top Pros & Cons

### Jotform

Pros:
- Ease of Use (1083 reviews)
- Simple (715 reviews)

Cons:
- Expensive (277 reviews)
- Missing Features (238 reviews)

### SurveyLab

Pros:
- Ease of Use (21 reviews)
- Easy Setup (11 reviews)

Cons:
- Expensive (7 reviews)
- Limited Customization (5 reviews)

### SurveyMonkey

Pros:
- Ease of Use (345 reviews)
- Ease of Creation (156 reviews)

Cons:
- Expensive (113 reviews)
- Limitations (87 reviews)

---
## Ratings Comparison
| Rating | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
  | **Meets Requirements** | 9.1 (3930 reviews) | 9.1 (108 reviews) | 9.0 (20673 reviews) | 
  | **Ease of Use** | 9.2 (4013 reviews) | 9.2 (109 reviews) | 9.2 (20791 reviews) | 
  | **Ease of Setup** | 9.1 (3124 reviews) | 9.1 (62 reviews) | 9.0 (8126 reviews) | 
  | **Ease of Admin** | 9.1 (2700 reviews) | 9.3 (28 reviews) | 8.9 (7621 reviews) | 
  | **Quality of Support** | 8.8 (3094 reviews) | 9.2 (102 reviews) | 8.6 (14666 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (2577 reviews) | 9.2 (28 reviews) | 8.8 (6671 reviews) | 
  | **Product Direction (% positive)** | 9.3 (3900 reviews) | 9.1 (100 reviews) | 7.7 (20215 reviews) | 

---
## Pricing

### Jotform

#### Entry-Level Pricing

Plan: FREE

Price: Free

Description: Use Jotform absolutely free

Key Features:
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments

[Browse all 5 editions](https://www.g2.com/products/jotform/pricing)

#### Free Trial

Yes

### SurveyLab

#### Entry-Level Pricing

Plan: Starter

Price: $49.00 Per Month

Description: Good for start. Standard online survey functionality, including question logic and graphical reports.

Key Features:
- Unlimited questions
- 1000 responses
- Survey templates

[Browse all 4 editions](https://www.g2.com/products/7-points-surveylab/pricing)

#### Free Trial

Yes

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Event Registration & Ticketing

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.0/10 | 857 |
| **SurveyLab** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Registration

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Event creation** | 9.0 (756 reviews) | Not enough data | Not enough data | 
| **User registration process** | 9.2 (775 reviews) | Not enough data | Not enough data | 
| **Payment processing** | 8.0 (652 reviews) | Not enough data | Not enough data | 
| **Mobile check-in** | 7.9 (623 reviews) | Not enough data | Not enough data | 
| **On-site tickets and registration** | 8.2 (627 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **AI Text Generation** | 7.4 (401 reviews) | Not enough data | Not enough data | 

#### Marketing and Communications

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Event website creation** | 7.8 (591 reviews) | Not enough data | Not enough data | 
| **Email automation** | 8.5 (680 reviews) | Not enough data | Not enough data | 
| **Email customization** | 8.3 (668 reviews) | Not enough data | Not enough data | 
| **Contact list management** | 8.3 (622 reviews) | Not enough data | Not enough data | 
| **Social media promotion** | 7.5 (572 reviews) | Not enough data | Not enough data | 
| **Lead generation and retrieval** | 7.8 (574 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Event Registration & Ticketing

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.1 (79 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 7.3 (79 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.3 (81 reviews) | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **SurveyLab** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Lead Generation

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.5/10 | 97 |
| **SurveyLab** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Lead Monitoring

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Features** | 8.5 (62 reviews) | Not enough data | Not enough data | 
| **Performance** | 8.7 (61 reviews) | Not enough data | Not enough data | 
| **Identification** | 8.0 (59 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Lead Capture

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Cross-system Integration** | 7.9 (53 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.7 (50 reviews) | Not enough data | Not enough data | 

#### Data Capture

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Mobile** | 8.4 (59 reviews) | Not enough data | Not enough data | 
| **Websites** | 8.7 (66 reviews) | Not enough data | Not enough data | 
| **Social Media** | 7.7 (59 reviews) | Not enough data | Not enough data | 
| **Data** | 8.5 (62 reviews) | Not enough data | Not enough data | 

#### Analytics

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Export/Import** | 8.7 (62 reviews) | Not enough data | Not enough data | 
| **Reporting** | 8.5 (64 reviews) | Not enough data | Not enough data | 

#### Customization

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Forms** | 9.2 (75 reviews) | Not enough data | Not enough data | 
| **Personalization** | 9.0 (63 reviews) | Not enough data | Not enough data | 
| **Templates** | 8.8 (68 reviews) | Not enough data | Not enough data | 
| **Integration** | 8.8 (64 reviews) | Not enough data | Not enough data | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **SurveyLab** | N/A | N/A |
| **SurveyMonkey** | 7.9/10 | 194 |

#### Feedback Management

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Tagging** | Not enough data | Not enough data | 7.8 (150 reviews) | 
| **Segmentation** | Not enough data | Not enough data | 8.1 (147 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | Not enough data | 8.1 (158 reviews) | 

#### Feedback Analysis

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Thematic Analysis** | Not enough data | Not enough data | 8.1 (144 reviews) | 
| **Sentiment Analysis** | Not enough data | Not enough data | 7.9 (144 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | Not enough data | 7.6 (138 reviews) | 

#### Feedback Sources

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Online Reviews** | Not enough data | Not enough data | 8.1 (147 reviews) | 
| **Surveys** | Not enough data | Not enough data | 9.1 (170 reviews) | 
| **Social Media** | Not enough data | Not enough data | 7.8 (138 reviews) | 
| **Customer Service Channels** | Not enough data | Not enough data | 7.7 (136 reviews) | 

#### Generative AI

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.4 (130 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 7.6 (81 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.4/10 | 1313 |
| **SurveyLab** | 8.7/10 | 66 |
| **SurveyMonkey** | 8.3/10 | 1705 |

#### Survey Management

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Survey Builder** | 9.3 (1179 reviews) | 9.3 (57 reviews) | 9.0 (1503 reviews) | 
| **Question Types** | 9.3 (1199 reviews) | 8.9 (49 reviews) | 8.9 (1443 reviews) | 
| **Templates** | 8.8 (1139 reviews) | 8.8 (46 reviews) | 8.6 (1358 reviews) | 
| **Survey Distribution** | 9.0 (1092 reviews) | 9.1 (51 reviews) | 8.9 (1419 reviews) | 

#### Survey Customization

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Branching/Skip Logic** | 8.6 (1016 reviews) | 8.7 (45 reviews) | 8.4 (1170 reviews) | 
| **Branding** | 8.6 (1063 reviews) | 8.7 (43 reviews) | 8.2 (1206 reviews) | 
| **Multimedia Support** | 8.3 (948 reviews) | 8.6 (39 reviews) | 8.1 (1073 reviews) | 
| **Multilingual Surveys** | 8.0 (853 reviews) | 8.8 (36 reviews) | 8.1 (905 reviews) | 

#### Survey Insights

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Reporting & Analytics** | 8.6 (1094 reviews) | 8.6 (51 reviews) | 8.6 (1415 reviews) | 
| **BI Tools Integration** | 7.9 (842 reviews) | 8.5 (39 reviews) | 8.0 (945 reviews) | 
| **Data Exporting** | 8.8 (1093 reviews) | 8.5 (40 reviews) | 8.5 (1266 reviews) | 
| **Permissions** | 8.5 (1020 reviews) | 8.8 (40 reviews) | 8.4 (1138 reviews) | 

#### Agentic AI - Survey

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Adaptive Learning** | 7.6 (128 reviews) | 7.9 (7 reviews) | 7.6 (147 reviews) | 
| **Proactive Assistance** | 7.6 (125 reviews) | 8.6 (7 reviews) | 7.7 (152 reviews) | 
| **Decision Making** | 7.7 (128 reviews) | 8.3 (9 reviews) | 8.0 (152 reviews) | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 7.9/10 | 61 |
| **SurveyLab** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Notifications

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Confirmations & Reminders** | 8.7 (47 reviews) | Not enough data | Not enough data | 
| **Appointment Follow-Up** | 8.5 (47 reviews) | Not enough data | Not enough data | 
| **Scheduling Notifications** | 8.6 (45 reviews) | Not enough data | Not enough data | 

#### Settings

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Time Zone Detection** | 8.3 (46 reviews) | Not enough data | Not enough data | 
| **Availability Settings** | 8.6 (46 reviews) | Not enough data | Not enough data | 
| **Blocked Time Settings** | 8.3 (46 reviews) | Not enough data | Not enough data | 

#### Personalization

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Branding** | 9.0 (46 reviews) | Not enough data | Not enough data | 
| **Links** | 8.9 (40 reviews) | Not enough data | Not enough data | 

#### Integrations

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Multi- Calendar Integration** | 7.5 (41 reviews) | Not enough data | Not enough data | 
| **Website Integration** | 8.8 (46 reviews) | Not enough data | Not enough data | 
| **Payment Acceptance** | 8.1 (42 reviews) | Not enough data | Not enough data | 
| **Video Conferencing** | 7.2 (41 reviews) | Not enough data | Not enough data | 
| **Communication** | 7.5 (40 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **AI Text Generation** | 7.8 (37 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 7.3 (37 reviews) | Not enough data | Not enough data | 
| **AI Text-to-Image** | 7.0 (36 reviews) | Not enough data | Not enough data | 
| **AI Text-to-Speech** | 7.1 (36 reviews) | Not enough data | Not enough data | 
| **AI Image-to-Text** | 6.8 (36 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.3 (37 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 7.5 (36 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.7 (38 reviews) | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.6/10 | 2693 |
| **SurveyLab** | 8.7/10 | 10 |
| **SurveyMonkey** | 8.3/10 | 246 |

#### Customization

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Custom Fields** | 9.0 (2223 reviews) | 8.1 (7 reviews) | 8.6 (209 reviews) | 
| **Conditional Logic** | 8.8 (2060 reviews) | 8.3 (7 reviews) | 8.3 (194 reviews) | 
| **Multi-page Forms** | 9.0 (2040 reviews) | 9.0 (8 reviews) | 8.7 (214 reviews) | 
| **Design** | 8.7 (2262 reviews) | 9.1 (9 reviews) | 8.6 (228 reviews) | 

#### Additional Functionality

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Embedded Forms** | 8.8 (1974 reviews) | 8.8 (7 reviews) | 8.3 (173 reviews) | 
| **Offline Capability** | 7.7 (1698 reviews) | 8.1 (7 reviews) | 7.6 (151 reviews) | 
| **Notifications** | 8.9 (2087 reviews) | 8.6 (7 reviews) | 8.3 (197 reviews) | 
| **Payments** | 8.0 (1732 reviews) | 8.9 (6 reviews) | 7.8 (150 reviews) | 
| **Mobile Forms** | 8.9 (2037 reviews) | 9.3 (9 reviews) | 8.5 (205 reviews) | 

### 360 Feedback Software

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.9/10 | 237 |
| **SurveyLab** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Performance reviews

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **customizable forms** | 9.2 (227 reviews) | Not enough data | Not enough data | 
| **360 reviews** | 8.8 (207 reviews) | Not enough data | Not enough data | 

#### Feedback

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **requesting feedback** | 9.0 (212 reviews) | Not enough data | Not enough data | 
| **continuous feedback** | 8.7 (198 reviews) | Not enough data | Not enough data | 

#### Data

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Dashboard and Reporting** | 8.9 (210 reviews) | Not enough data | Not enough data | 
| **Historical Analysis** | 8.6 (198 reviews) | Not enough data | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 7.3/10 | 189 |
| **SurveyLab** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Generative AI

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **AI Text Summarization** | 7.4 (98 reviews) | Not enough data | Not enough data | 
| **AI Image-to-Text** | 6.9 (96 reviews) | Not enough data | Not enough data | 

#### Before the Job

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Calendar** | 7.1 (152 reviews) | Not enough data | Not enough data | 
| **Dispatch** | 7.2 (143 reviews) | Not enough data | Not enough data | 
| **Roles** | 7.5 (151 reviews) | Not enough data | Not enough data | 
| **Booking** | 7.3 (150 reviews) | Not enough data | Not enough data | 

#### On the Job

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Location** | 7.3 (147 reviews) | Not enough data | Not enough data | 
| **Employee Communication** | 7.9 (162 reviews) | Not enough data | Not enough data | 
| **Behavior Monitoring** | 7.3 (146 reviews) | Not enough data | Not enough data | 
| **Client Notifications** | 7.8 (155 reviews) | Not enough data | Not enough data | 
| **Field Sales** | 7.4 (144 reviews) | Not enough data | Not enough data | 

#### After the Job

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Reports** | 8.4 (168 reviews) | Not enough data | Not enough data | 
| **Analytics** | 8.1 (165 reviews) | Not enough data | Not enough data | 
| **Invoicing** | 7.0 (144 reviews) | Not enough data | Not enough data | 
| **CRM Integrations** | 7.3 (143 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.4 (25 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 6.4 (25 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 6.5 (25 reviews) | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **SurveyLab** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Generative AI

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **SurveyLab** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Generative AI

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | N/A | N/A |
| **SurveyLab** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Generative AI

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 6.7/10 | 8 |
| **SurveyLab** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.9 (6 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 6.7 (6 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 6.9 (7 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 6.9 (6 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 6.4 (6 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 6.4 (6 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 6.9 (6 reviews) | Not enough data | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 7.8/10 | 982 |
| **SurveyLab** | N/A | N/A |
| **SurveyMonkey** | N/A | N/A |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Adaptive Learning** | 7.6 (28 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.4 (28 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 7.4 (28 reviews) | Not enough data | Not enough data | 

#### Sourcing

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Candidate Search** | 7.5 (212 reviews) | Not enough data | Not enough data | 
| **Career Page Configuration** | 7.5 (202 reviews) | Not enough data | Not enough data | 
| **Social Sourcing** | 7.3 (35 reviews) | Not enough data | Not enough data | 
| **Job Posting** | 6.9 (36 reviews) | Not enough data | Not enough data | 
| **Candidate Sourcing Metrics** | 7.0 (33 reviews) | Not enough data | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Candidate Evaluations** | 8.1 (224 reviews) | Not enough data | Not enough data | 
| **Applicant Data Management** | 8.1 (35 reviews) | Not enough data | Not enough data | 
| **Hiring Processes Tracking** | 8.2 (33 reviews) | Not enough data | Not enough data | 
| **Automated Resume Parsing** | 7.4 (31 reviews) | Not enough data | Not enough data | 
| **Scheduling** | 7.3 (31 reviews) | Not enough data | Not enough data | 
| **Candidate-Facing Statuses** | 7.3 (30 reviews) | Not enough data | Not enough data | 
| **Workflow Building** | 8.3 (33 reviews) | Not enough data | Not enough data | 

#### Platform

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Customization ** | 8.9 (908 reviews) | 9.1 (9 reviews) | Not enough data | 
| **Integration APIs** | 8.1 (789 reviews) | 9.0 (10 reviews) | Not enough data | 
| **Internationalization** | 8.0 (751 reviews) | 8.9 (9 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.6 (830 reviews) | 8.9 (9 reviews) | Not enough data | 
| **Performance** | 9.1 (875 reviews) | 8.5 (9 reviews) | Not enough data | 
| **Mobility** | 8.8 (827 reviews) | 8.7 (10 reviews) | Not enough data | 
| **Reporting** | 8.7 (851 reviews) | 8.7 (9 reviews) | Not enough data | 
| **Dashboards** | 8.7 (839 reviews) | 8.8 (10 reviews) | Not enough data | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Predictive Insights** | 7.2 (27 reviews) | Not enough data | Not enough data | 
| **AI Job Description** | 7.0 (26 reviews) | Not enough data | Not enough data | 
| **Chatbot** | 6.8 (27 reviews) | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Jotform** | 8.4/10 | 982 |
| **SurveyLab** | 8.8/10 | 15 |
| **SurveyMonkey** | N/A | N/A |

#### Platform Basics

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Performance Benchmarking** | 8.4 (411 reviews) | 8.7 (9 reviews) | Not enough data | 
| **Reporting & Dashboards** | 8.6 (444 reviews) | 8.9 (11 reviews) | Not enough data | 
| **Interoperability** | 8.3 (422 reviews) | 8.9 (9 reviews) | Not enough data | 

#### Platform Content

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Employee Pulse Surveys** | 8.5 (410 reviews) | 8.8 (12 reviews) | Not enough data | 
| **Survey Customization** | 8.8 (448 reviews) | 9.1 (11 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 8.3 (399 reviews) | 8.7 (9 reviews) | Not enough data | 
| **Science-based templates** | 7.8 (383 reviews) | 8.9 (9 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Employee Segmenting** | 8.0 (383 reviews) | 8.6 (7 reviews) | Not enough data | 
| **Goal and Challenge Creation** | 8.3 (399 reviews) | 8.7 (9 reviews) | Not enough data | 
| **Peer Recognition** | 7.9 (388 reviews) | 8.7 (9 reviews) | Not enough data | 
| **Social Feedback Portal** | 7.9 (387 reviews) | 8.5 (9 reviews) | Not enough data | 

#### Platform

| Feature | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Customization ** | 8.9 (908 reviews) | 9.1 (9 reviews) | Not enough data | 
| **Integration APIs** | 8.1 (789 reviews) | 9.0 (10 reviews) | Not enough data | 
| **Internationalization** | 8.0 (751 reviews) | 8.9 (9 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.6 (830 reviews) | 8.9 (9 reviews) | Not enough data | 
| **Performance** | 9.1 (875 reviews) | 8.5 (9 reviews) | Not enough data | 
| **Mobility** | 8.8 (827 reviews) | 8.7 (10 reviews) | Not enough data | 
| **Reporting** | 8.7 (851 reviews) | 8.7 (9 reviews) | Not enough data | 
| **Dashboards** | 8.7 (839 reviews) | 8.8 (10 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Survey Software](https://www.g2.com/categories/survey)

**Unique to Jotform (8):** [360 Feedback Software](https://www.g2.com/categories/360-feedback-software), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)

**Unique to SurveyLab (1):** [Employee Engagement Software](https://www.g2.com/categories/employee-engagement)

**Unique to SurveyMonkey (1):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Jotform | SurveyLab | SurveyMonkey | 
|---|---|---|---|
| **Small-Business** | 73.8% | 56.0% | 36.5% | 
| **Mid-Market** | 22.1% | 28.4% | 34.1% | 
| **Enterprise** | 4.1% | 15.7% | 29.4% | 

### By Industry

#### Jotform

- **Non-Profit Organization Management:** 9.5%
- **Marketing and Advertising:** 4.8%
- **Education Management:** 4.7%
- **Health, Wellness and Fitness:** 4.5%
- **Primary/Secondary Education:** 3.5%
- **Real Estate:** 3.2%
- **Hospital & Health Care:** 3.0%
- **Higher Education:** 2.8%
- **Construction:** 2.5%
- **Events Services:** 2.5%
- **Other:** 59.1%

#### SurveyLab

- **Information Technology and Services:** 12.9%
- **Education Management:** 7.6%
- **Marketing and Advertising:** 4.5%
- **Higher Education:** 4.5%
- **Computer Software:** 4.5%
- **Market Research:** 3.8%
- **Accounting:** 3.8%
- **Retail:** 3.0%
- **Financial Services:** 3.0%
- **E-Learning:** 2.3%
- **Other:** 50.0%

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

---
## Alternatives

### Alternatives to Jotform

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2062 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1001 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) — 4.5/5 stars (175 reviews)
- [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (497 reviews)
- [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (328 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (951 reviews)

### Alternatives to SurveyLab

- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (951 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1001 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2062 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) — 4.4/5 stars (1035 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (559 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1139 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48017 reviews)
- [Leapsome](https://www.g2.com/products/leapsome/reviews) — 4.8/5 stars (2412 reviews)

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2062 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1001 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (951 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (559 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (208 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7392 reviews)

---
## Top Discussions

### Jotform

- Title: [What is JotForm used for?](https://www.g2.com/discussions/what-is-jotform-used-for) — 10 comments
  > **Top comment:** "Hello there!
 Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create..."
- Title: [Is JotForm safe?](https://www.g2.com/discussions/is-jotform-safe) — 7 comments, 1 upvote
  > **Top comment:** "As far as I can tell, Jotform is safe.  It gives me the option to delete files over a period of time that I am no longer using.  I appreciate that ability!"
- Title: [What is Jotform used for?](https://www.g2.com/discussions/jotform-what-is-jotform-used-for) — 4 comments, 2 upvotes
  > **Top comment:** "Jotform can be used for a plethora of things!
From employee surveys, to required forms, or just for fun!"
- Title: [Is it possible to make surveys for Social Media using Jotform?](https://www.g2.com/discussions/is-it-possible-to-make-surveys-for-social-media-using-jotform) — 3 comments, 2 upvotes
  > **Top comment:** "Yes, it is possible and very functional, I am sure that Jotform will meet your needs."
- Title: [What is the best thing about Jotform?](https://www.g2.com/discussions/what-is-the-best-thing-about-jotform) — 1 comment, 1 upvote
  > **Top comment:** "I Would say the AI Features"

### SurveyLab

- Title: [What's the best way to utilize surveylab?](https://www.g2.com/discussions/51554-what-s-the-best-way-to-utilize-surveylab) — 3 comments, 2 upvotes
  > **Top comment:** "assuming that you are searching for an incredible reviewing stage, look no further. It's truly simple to explore through and set up a live review. It truly..."
- Title: [Can you make the basic plans limit bigger than 1000 respondents?](https://www.g2.com/discussions/can-you-make-the-basic-plans-limit-bigger-than-1000-respondents) — 2 comments, 1 upvote
  > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..."

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jotform-vs-7-points-surveylab-vs-surveymonkey)