# Jobber vs Zoho FSM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Jobber excels in user-friendliness, with many users highlighting its intuitive interface that makes navigation a breeze. One user mentioned, "I like how intuitive Jobber is to use and how clean it looks," which contributes to a smoother daily operation for field service teams.
- **Users say** that Jobber's implementation process is notably quick and straightforward. Recent feedback indicates that the initial setup was easy for teams, with one user stating, "The initial setup was also easy for our team," making it a favorable choice for businesses looking to get started without extensive delays.
- **Reviewers mention** that Zoho FSM offers impressive customization capabilities, allowing businesses to tailor the software to their specific needs. One user noted, "Zoho FSM is much more capable and customizable than other field service management software I’ve used," which can be a significant advantage for companies with unique operational requirements.
- **According to verified reviews** , Jobber stands out in customer support, with users appreciating the responsiveness and willingness to implement feedback. A user remarked on the "good customer support that listens to feedback and provides consistent updates," which fosters trust in the software's ongoing development.
- **Users highlight** that while Zoho FSM is feature-rich, it may not be as straightforward for all users. Some feedback suggests that while it is "intuitive" and "feature-rich," the complexity can be a hurdle for those who prefer a simpler solution, indicating a potential learning curve for new users.
- **G2 reviewers indicate** that Jobber's payment collection features are particularly beneficial for field technicians, with one user stating, "It's pretty simple for techs to collect payment onsite, which is really convenient." This functionality enhances operational efficiency and customer satisfaction, making it a strong contender for service-based businesses.



| | Jobber | Zoho FSM | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 509 | 10 | 
| **Largest Market Segment** | Small-Business (89.1% of reviews) | Small-Business (60.0% of reviews) | 
| **Entry Level Price** | Starting at $29.00 1 User | Free 30 Appointments per month | 

---
## Top Pros & Cons

### Jobber

Pros:
- Ease of Use (144 reviews)
- Scheduling (79 reviews)

Cons:
- Improvement Needed (42 reviews)
- Limited Functionality (40 reviews)

### Zoho FSM

Pros:
- Ease of Use (3 reviews)
- Easy Integration (2 reviews)

Cons:
- Customization Difficulties (2 reviews)
- Feature Limitations (2 reviews)

---
## Ratings Comparison
| Rating | Jobber | Zoho FSM | 
|---|---|---|
  | **Meets Requirements** | 8.6 (422 reviews) | 9.0 (10 reviews) | 
  | **Ease of Use** | 9.0 (434 reviews) | 8.7 (10 reviews) | 
  | **Ease of Setup** | 8.9 (328 reviews) | 8.5 (8 reviews) | 
  | **Ease of Admin** | 9.1 (251 reviews) | 8.0 (5 reviews) | 
  | **Quality of Support** | 9.1 (413 reviews) | 8.5 (10 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (251 reviews) | 9.3 (5 reviews) | 
  | **Product Direction (% positive)** | 8.9 (425 reviews) | 8.8 (10 reviews) | 

---
## Pricing

### Jobber

#### Entry-Level Pricing

Plan: CORE

Price: Starting at $29.00 1 User

Description: Essential tools to help build and grow your home service business.

Key Features:
- 1 user
- Schedule and manage jobs from anywhere to Manage jobs from anywhere
- Track everything with Job details and attachments

[Browse all 4 editions](https://www.g2.com/products/jobber/pricing)

#### Free Trial

Yes

### Zoho FSM

#### Entry-Level Pricing

Plan: Free

Price: Free 30 Appointments per month

Key Features:
- Contact Management
- Work Order Management
- Dispatch Console

[Browse all 4 editions](https://www.g2.com/products/zoho-fsm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Property Restoration

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | 7.7/10 | 42 |
| **Zoho FSM** | N/A | N/A |

#### Job Management

| Feature | Jobber | Zoho FSM | 
|---|---|---|
| **Integration with Inspection Software** | 6.9 (39 reviews) | Not enough data | 
| **Job Tracking** | 9.0 (41 reviews) | Not enough data | 
| **Resource Allocation** | 7.5 (40 reviews) | Not enough data | 

#### Field Service Management

| Feature | Jobber | Zoho FSM | 
|---|---|---|
| **Mobile App** | 8.6 (42 reviews) | Not enough data | 
| **Contract Management** | 8.3 (40 reviews) | Not enough data | 
| **Industry-Specific CRM** | 7.9 (39 reviews) | Not enough data | 

### Masonry

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | N/A | N/A |
| **Zoho FSM** | N/A | N/A |

#### Operations

| Feature | Jobber | Zoho FSM | 
|---|---|---|
| **Masonry Design** | 5.4 (17 reviews) | Not enough data | 
| **Masonry Estimating** | 5.8 (17 reviews) | Not enough data | 
| **Business Operations** | 8.3 (19 reviews) | Not enough data | 

#### Resource Management

| Feature | Jobber | Zoho FSM | 
|---|---|---|
| **Supply Management** | 6.2 (17 reviews) | Not enough data | 
| **Field Service Management** | 8.2 (16 reviews) | Not enough data | 
| **Contractor Management** | 7.4 (17 reviews) | Not enough data | 

### Roofing

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | 7.4/10 | 25 |
| **Zoho FSM** | N/A | N/A |

#### Operations

| Feature | Jobber | Zoho FSM | 
|---|---|---|
| **Roofing Design** | 5.2 (21 reviews) | Not enough data | 
| **Roofing Estimating** | 5.2 (21 reviews) | Not enough data | 
| **Business Operations** | 8.1 (23 reviews) | Not enough data | 

#### Resource Management

| Feature | Jobber | Zoho FSM | 
|---|---|---|
| **Supply Management** | 6.4 (21 reviews) | Not enough data | 
| **Field Service Management** | 8.0 (23 reviews) | Not enough data | 
| **Contractor Management** | 6.7 (21 reviews) | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | 7.6/10 | 312 |
| **Zoho FSM** | 8.6/10 | 10 |

#### Generative AI

| Feature | Jobber | Zoho FSM | 
|---|---|---|
| **AI Text Summarization** | 7.4 (119 reviews) | Feature Not Available | 
| **AI Image-to-Text** | 6.0 (114 reviews) | Feature Not Available | 

#### Before the Job

| Feature | Jobber | Zoho FSM | 
|---|---|---|
| **Calendar** | 8.6 (269 reviews) | 8.8 (7 reviews) | 
| **Dispatch** | 8.6 (247 reviews) | 9.8 (7 reviews) | 
| **Roles** | 8.9 (253 reviews) | 9.6 (8 reviews) | 
| **Booking** | 8.2 (254 reviews) | 9.0 (7 reviews) | 

#### On the Job

| Feature | Jobber | Zoho FSM | 
|---|---|---|
| **Location** | 8.3 (260 reviews) | 8.6 (7 reviews) | 
| **Employee Communication** | 7.9 (257 reviews) | 7.9 (7 reviews) | 
| **Behavior Monitoring** | 6.9 (228 reviews) | 6.4 (7 reviews) | 
| **Client Notifications** | 8.6 (259 reviews) | 7.6 (7 reviews) | 
| **Field Sales** | 8.2 (198 reviews) | 6.7 (7 reviews) | 

#### After the Job

| Feature | Jobber | Zoho FSM | 
|---|---|---|
| **Reports** | 8.0 (263 reviews) | 8.8 (8 reviews) | 
| **Analytics** | 7.9 (250 reviews) | 9.3 (7 reviews) | 
| **Invoicing** | 9.1 (270 reviews) | 9.5 (7 reviews) | 
| **CRM Integrations** | 8.2 (241 reviews) | 9.8 (8 reviews) | 

#### Agentic AI - Field Service Management

| Feature | Jobber | Zoho FSM | 
|---|---|---|
| **Autonomous Task Execution** | 5.3 (48 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.7 (47 reviews) | Not enough data | 
| **Proactive Assistance** | 5.9 (45 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management)

**Unique to Jobber (7):** [Masonry Software](https://www.g2.com/categories/masonry), [Construction CRM Software](https://www.g2.com/categories/construction-crm), [Property Restoration Software](https://www.g2.com/categories/property-restoration), [Pest Control Software](https://www.g2.com/categories/pest-control-software), [HVAC Software](https://www.g2.com/categories/hvac), [Cleaning Services Software](https://www.g2.com/categories/cleaning-services), [Roofing Software](https://www.g2.com/categories/roofing-software)



---
## Reviewer Demographics

### By Company Size

| Segment | Jobber | Zoho FSM | 
|---|---|---|
| **Small-Business** | 89.1% | 60.0% | 
| **Mid-Market** | 6.5% | 20.0% | 
| **Enterprise** | 4.4% | 20.0% | 

### By Industry

#### Jobber

- **Construction:** 32.9%
- **Consumer Services:** 22.8%
- **Facilities Services:** 6.1%
- **Environmental Services:** 3.5%
- **Accounting:** 2.2%
- **Individual & Family Services:** 2.0%
- **Hospitality:** 1.8%
- **Electrical/Electronic Manufacturing:** 1.8%
- **Architecture & Planning:** 1.3%
- **Retail:** 1.3%
- **Other:** 24.3%

#### Zoho FSM

- **Information Technology and Services:** 30.0%
- **Manufacturing:** 10.0%
- **Media Production:** 10.0%
- **Hospitality:** 10.0%
- **Facilities Services:** 10.0%
- **Education Management:** 10.0%
- **Airlines/Aviation:** 10.0%
- **Accounting:** 10.0%

---
## Alternatives

### Alternatives to Jobber

- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (368 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (373 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Kickserv](https://www.g2.com/products/kickserv/reviews) — 4.5/5 stars (180 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (432 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1047 reviews)
- [FieldRoutes, a ServiceTitan company](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) — 4.4/5 stars (278 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (122 reviews)

### Alternatives to Zoho FSM

- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1047 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (368 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (373 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4856 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5323 reviews)
- [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (962 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1567 reviews)
- [Bluebeam](https://www.g2.com/products/bluebeam/reviews) — 4.5/5 stars (461 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (432 reviews)

---
## Top Discussions

### Jobber

- Title: [What is Jobber used for?](https://www.g2.com/discussions/what-is-jobber-used-for) — 1 comment
  > **Top comment:** "Schedulingg"
- Title: [How can we make jobberman give out job applications based on qualification?](https://www.g2.com/discussions/13386-how-can-we-make-jobberman-give-out-job-applications-based-on-qualification) — 1 comment, 1 upvote
  > **Top comment:** "Hello Miracle, Jobber and Jobberman are not the same software. Jobber is a field service software. "

### Zoho FSM

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jobber-vs-zoho-fsm)