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Compare Jobber and The Customer Factor 
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At a Glance
Market Segments
Small-Business (87.4% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
Starting at $29.00 1 User
No pricing available
Jobber
Star Rating
(435)4.6 out of 5
Market Segments
Small-Business (87.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $29.00 1 User
Free Trial is available
Browse all 4 pricing plansThe Customer Factor
Star Rating
(10)4.6 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about The Customer FactorSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jobber excels in job tracking with a score of 9.4, making it a preferred choice for those who prioritize detailed job management. In contrast, The Customer Factor does not have a specific score for job tracking, which may indicate less focus in this area.
- Reviewers mention that Jobber's mobile app is rated at 8.8, providing a robust field service management experience. Meanwhile, The Customer Factor's mobile capabilities are not highlighted as strongly, which could affect users who rely heavily on mobile access.
- G2 users highlight that Jobber's invoicing feature scores 9.0, indicating a strong performance in billing processes. The Customer Factor, however, shines in this area with a perfect score of 10.0, suggesting it may offer more comprehensive invoicing options.
- Users on G2 report that Jobber's quality of support is rated at 9.1, which is higher than The Customer Factor's score of 8.6. This suggests that Jobber may provide more effective customer service and support resources.
- Reviewers mention that Jobber has a higher ease of use rating at 8.9 compared to The Customer Factor's 7.9. This could be a significant factor for users who prioritize a user-friendly interface and straightforward navigation.
- Users say that Jobber's calendar feature is rated at 8.6, while The Customer Factor's calendar is slightly better at 8.7. This indicates that both products offer solid scheduling capabilities, but The Customer Factor may have a slight edge in this specific functionality.
Pricing
Entry-Level Pricing
Jobber
CORE
Starting at $29.00
1 User
Essential tools to help build and grow your home service business.
- 1 user
- Schedule and manage jobs from anywhere to Manage jobs from anywhere
- Track everything with Job details and attachments
The Customer Factor
No pricing availableFree Trial
Jobber
Free Trial is available
The Customer Factor
No trial information availableRatings
Meets Requirements
8.7
380
9.0
8
Ease of Use
9.0
392
7.9
8
Ease of Setup
8.9
288
8.3
5
Ease of Admin
9.1
239
9.0
5
Quality of Support
9.1
372
8.6
7
Has the product been a good partner in doing business?
9.3
239
8.7
5
Product Direction (% positive)
9.1
386
8.5
8
Features by Category
Job Management
6.9
39
Not enough data
9.0
41
Not enough data
7.5
40
Not enough data
Field Service Management
8.6
41
Not enough data
8.3
40
Not enough data
7.9
39
Not enough data
Operations
5.4
17
Not enough data
5.8
17
Not enough data
8.3
19
Not enough data
Resource Management
6.2
17
Not enough data
8.2
16
Not enough data
7.4
17
Not enough data
Operations
5.2
21
Not enough data
5.2
21
Not enough data
8.0
22
Not enough data
Resource Management
6.4
21
Not enough data
8.0
22
Not enough data
6.7
21
Not enough data
Generative AI
7.5
117
Not enough data
6.0
113
Not enough data
Before the Job
8.6
248
8.7
5
8.6
235
Not enough data
8.8
245
Not enough data
8.2
240
7.7
5
On the Job
8.3
251
Not enough data
7.8
248
Not enough data
6.9
224
Not enough data
8.5
247
9.0
5
8.2
190
Not enough data
After the Job
8.0
248
9.7
5
7.9
245
Not enough data
9.1
248
10.0
5
8.2
235
8.7
5
Agentic AI - Field Service Management
5.1
45
Not enough data
5.8
44
Not enough data
5.8
44
Not enough data
Categories
Categories
Shared Categories
Jobber and The Customer Factor are categorized as Field Service Management
Unique Categories
Jobber is categorized as Masonry, Construction CRM, Property Restoration, Pest Control, HVAC, Cleaning Services, and Roofing
The Customer Factor has no unique categories
Reviews
Reviewers' Company Size
Jobber
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
The Customer Factor
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
30.7%
Consumer Services
23.4%
Facilities Services
6.0%
Environmental Services
3.9%
Accounting
2.2%
Other
33.8%
Facilities Services
30.0%
Outsourcing/Offshoring
10.0%
Mining & Metals
10.0%
Human Resources
10.0%
Government Administration
10.0%
Other
30.0%
Discussions
How can we make jobberman give out job applications based on qualification?
1 Comment
JH
Hello Miracle, Jobber and Jobberman are not the same software. Jobber is a field service software. Read more
Jobber has no more discussions with answers
The Customer Factor has no discussions with answers
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