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Compare Jobber and The Customer Factor 
Featured Products
At a Glance
Market Segments
Small-Business (88.2% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
Starting at $29.00 1 User
No pricing available
Jobber
Star Rating
(477)4.6 out of 5
Market Segments
Small-Business (88.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $29.00 1 User
Free Trial is available
Browse all 4 pricing plansThe Customer Factor
Star Rating
(10)4.6 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about The Customer FactorSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jobber excels in user experience, with many praising its intuitive interface and features that streamline daily operations. Users appreciate the ability to route their day and assign jobs to employees, making scheduling and task management much easier.
- According to verified reviews, Jobber's implementation process is notably quick and user-friendly. Recent users highlighted how the software helps them save significant time on paperwork, with one user mentioning a reduction of about 40 hours a month, which enhances overall productivity.
- Users say that while both products offer invoicing capabilities, Jobber's billing features are particularly praised for their ease of use. Reviewers noted that the app makes it simple to handle calculations, invoicing, and payments, which contributes to a smoother financial workflow.
- Reviewers mention that The Customer Factor has a strong focus on invoicing and credit card processing, with users finding these features easy and fast to use. This can be a significant advantage for businesses that prioritize quick financial transactions.
- According to recent feedback, Jobber stands out in terms of support quality, with users rating it highly for its responsiveness and helpfulness. Many appreciate the automatic reminders feature for upcoming jobs, which enhances customer communication and satisfaction.
- Users report that while The Customer Factor is easy to implement and intuitive, it may not match the overall functionality and user satisfaction that Jobber provides. Some users feel that Jobber's comprehensive features, like client notifications and detailed reporting, give it an edge in managing customer relationships effectively.
Pricing
Entry-Level Pricing
Jobber
CORE
Starting at $29.00
1 User
Essential tools to help build and grow your home service business.
- 1 user
- Schedule and manage jobs from anywhere to Manage jobs from anywhere
- Track everything with Job details and attachments
The Customer Factor
No pricing availableFree Trial
Jobber
Free Trial is available
The Customer Factor
No trial information availableRatings
Meets Requirements
8.7
400
9.0
8
Ease of Use
9.0
412
7.9
8
Ease of Setup
8.9
308
8.3
5
Ease of Admin
9.1
247
9.0
5
Quality of Support
9.1
392
8.6
7
Has the product been a good partner in doing business?
9.3
247
8.7
5
Product Direction (% positive)
9.0
405
8.5
8
Features by Category
Job Management
6.9
39
Not enough data
9.0
41
Not enough data
7.5
40
Not enough data
Field Service Management
8.6
41
Not enough data
8.3
40
Not enough data
7.9
39
Not enough data
Operations
5.4
17
Not enough data
5.8
17
Not enough data
8.3
19
Not enough data
Resource Management
6.2
17
Not enough data
8.2
16
Not enough data
7.4
17
Not enough data
Operations
5.2
21
Not enough data
5.2
21
Not enough data
8.0
22
Not enough data
Resource Management
6.4
21
Not enough data
8.0
22
Not enough data
6.7
21
Not enough data
Generative AI
7.5
118
Not enough data
6.0
114
Not enough data
Before the Job
8.7
259
8.7
5
8.6
240
Not enough data
8.8
249
Not enough data
8.3
247
7.7
5
On the Job
8.4
256
Not enough data
7.8
253
Not enough data
6.9
226
Not enough data
8.6
253
9.0
5
8.2
196
Not enough data
After the Job
8.0
255
9.7
5
7.9
247
Not enough data
9.1
263
10.0
5
8.3
239
8.7
5
Agentic AI - Field Service Management
5.4
47
Not enough data
5.9
45
Not enough data
5.9
45
Not enough data
Categories
Categories
Shared Categories
Jobber and The Customer Factor are categorized as Field Service Management
Unique Categories
Jobber is categorized as Masonry, Construction CRM, Property Restoration, Pest Control, HVAC, Cleaning Services, and Roofing
The Customer Factor has no unique categories
Reviews
Reviewers' Company Size
Jobber
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
The Customer Factor
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
31.8%
Consumer Services
22.8%
Facilities Services
6.0%
Environmental Services
3.7%
Individual & Family Services
2.1%
Other
33.6%
Facilities Services
30.0%
Outsourcing/Offshoring
10.0%
Mining & Metals
10.0%
Human Resources
10.0%
Government Administration
10.0%
Other
30.0%
Discussions
How can we make jobberman give out job applications based on qualification?
1 Comment
JH
Hello Miracle, Jobber and Jobberman are not the same software. Jobber is a field service software. Read more
Jobber has no more discussions with answers
The Customer Factor has no discussions with answers
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