# Jobber vs Sera Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Jobber excels in user satisfaction, with many praising its **intuitive interface** and ease of use. Users appreciate how simple it is for technicians to collect payments on-site, making daily operations smoother compared to previous software.
- **According to verified reviews** , Jobber's implementation process is notably quick and user-friendly. Recent users highlighted the **easy initial setup** and the intuitive onboarding wizard, which helps teams get started without a steep learning curve.
- **Users say** that Jobber provides excellent customer support, with many noting that the team listens to feedback and consistently rolls out updates. This level of support fosters trust in the system, which is a significant advantage for businesses looking for reliable software.
- **Reviewers mention** that while Sera has strengths in dispatching and performance tracking, it faces challenges in overall user satisfaction compared to Jobber. Users appreciate Sera's focus on driving revenue and its easy-to-use dashboard, but some feel it lacks the robustness of Jobber.
- **G2 reviewers indicate** that Jobber's features are more comprehensive for small businesses, with a higher percentage of users in this segment. This makes it a more suitable choice for smaller operations looking for a solution that can grow with them.
- **According to recent feedback** , while Sera is praised for its ease of use and support, it has fewer recent reviews, which may indicate less active user engagement. This could be a concern for potential buyers looking for a well-supported and frequently updated product.




| | Jobber | Sera | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 529 | 59 | 
| **Largest Market Segment** | Small-Business (89.5% of reviews) | Small-Business (79.3% of reviews) | 
| **Entry Level Price** | Starting at $29.00 1 User | $399.00 Per Month | 

---
## Top Pros & Cons

### Jobber

Pros:
- Ease of Use (129 reviews)
- Scheduling (72 reviews)

Cons:
- Improvement Needed (39 reviews)
- Limited Functionality (36 reviews)

### Sera

Pros:
- Ease of Use (4 reviews)
- Scheduling (3 reviews)

Cons:
- Complex Setup (1 reviews)
- Connectivity Issues (1 reviews)

---
## Ratings Comparison
| Rating | Jobber | Sera | 
|---|---|---|
  | **Meets Requirements** | 8.6 (434 reviews) | 7.9 (54 reviews) | 
  | **Ease of Use** | 9.0 (446 reviews) | 9.1 (57 reviews) | 
  | **Ease of Setup** | 8.9 (340 reviews) | 8.3 (41 reviews) | 
  | **Ease of Admin** | 9.1 (262 reviews) | 8.6 (36 reviews) | 
  | **Quality of Support** | 9.1 (425 reviews) | 9.4 (50 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (262 reviews) | 8.8 (37 reviews) | 
  | **Product Direction (% positive)** | 9.0 (437 reviews) | 8.5 (56 reviews) | 

---
## Pricing

### Jobber

#### Entry-Level Pricing

Plan: CORE

Price: Starting at $29.00 1 User

Description: Essential tools to help build and grow your home service business.

Key Features:
- 1 user
- Schedule and manage jobs from anywhere to Manage jobs from anywhere
- Track everything with Job details and attachments

[Browse all 4 editions](https://www.g2.com/products/jobber/pricing)

#### Free Trial

Yes

### Sera

#### Entry-Level Pricing

Plan: Sera Starter Bundle (Includes 4 techs)

Price: $399.00 Per Month

Description: Includes unlimited back office users and up to 4 technicians. Annual contract required, billed monthly. 

Key Features:
- Automated Dispatcher
- Online Dispatching and Scheduling
- Customer Job Notifications

[Browse all 2 editions](https://www.g2.com/products/sera-systems-sera/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Cleaning Services

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | N/A | N/A |
| **Sera** | N/A | N/A |

#### Additional Functionality

| Feature | Jobber | Sera | 
|---|---|---|
| **Employee Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **For Carpet Cleaners** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **For Field Service** | Not enough data | Not enough data | 
| **Customer Management** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Job Scheduling** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Confirmations/Reminders** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Job Tracking** | Not enough data | Not enough data | 

### Construction CRM

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | N/A | N/A |
| **Sera** | N/A | N/A |

#### Additional Functionality

| Feature | Jobber | Sera | 
|---|---|---|
| **Bid Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Project Tracking** | Not enough data | Not enough data | 
| **Client Tracking** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Calendar/Reminder System** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Buyer Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Project Time Tracking** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Warranty Tracking** | Not enough data | Not enough data | 
| **Estimating** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **ACH Payment Processing** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Sales Approval** | Not enough data | Not enough data | 
| **Subcontractor Management** | Not enough data | Not enough data | 
| **Change Order Management** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **For AEC Industry** | Not enough data | Not enough data | 
| **Procurement Management** | Not enough data | Not enough data | 
| **Job Costing** | Not enough data | Not enough data | 
| **Sales Pipeline Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 

### HVAC

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | N/A | N/A |
| **Sera** | N/A | N/A |

#### Additional Functionality

| Feature | Jobber | Sera | 
|---|---|---|
| **Time & Expense Tracking** | Not enough data | Not enough data | 
| **Technician Management** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Job Costing** | Not enough data | Not enough data | 
| **Job Tracking** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **IoT Device Management** | Not enough data | Not enough data | 
| **Customer Portal** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Cost Database** | Not enough data | Not enough data | 
| **Commercial/Industrial** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Labor Rates** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **CAD Tools** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Visual Assemblies** | Not enough data | Not enough data | 
| **Bid Management** | Not enough data | Not enough data | 
| **Takeoff** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Cost Estimating** | Not enough data | Not enough data | 
| **For HVAC Companies** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

### Pest Control

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | N/A | N/A |
| **Sera** | N/A | N/A |

#### Activity Tracking

| Feature | Jobber | Sera | 
|---|---|---|
| **Activity Tracking** | Not enough data | Not enough data | 

#### API

| Feature | Jobber | Sera | 
|---|---|---|
| **API** | Not enough data | Not enough data | 

#### Calendar Management

| Feature | Jobber | Sera | 
|---|---|---|
| **Calendar Management** | Not enough data | Not enough data | 

#### Reporting & Statistics

| Feature | Jobber | Sera | 
|---|---|---|
| **Reporting & Statistics** | Not enough data | Not enough data | 

#### AI Copilot

| Feature | Jobber | Sera | 
|---|---|---|
| **AI Copilot** | Not enough data | Not enough data | 

#### Third-Party Integrations

| Feature | Jobber | Sera | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Workflow Management

| Feature | Jobber | Sera | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 

#### Customer Database

| Feature | Jobber | Sera | 
|---|---|---|
| **Customer Database** | Not enough data | Not enough data | 

#### Customizable Reports

| Feature | Jobber | Sera | 
|---|---|---|
| **Customizable Reports** | Not enough data | Not enough data | 

#### Job Tracking

| Feature | Jobber | Sera | 
|---|---|---|
| **Job Tracking** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Jobber | Sera | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 

#### CRM

| Feature | Jobber | Sera | 
|---|---|---|
| **CRM** | Not enough data | Not enough data | 

#### Electronic Payments

| Feature | Jobber | Sera | 
|---|---|---|
| **Electronic Payments** | Not enough data | Not enough data | 

#### Customizable Templates

| Feature | Jobber | Sera | 
|---|---|---|
| **Customizable Templates** | Not enough data | Not enough data | 

#### Activity Dashboard

| Feature | Jobber | Sera | 
|---|---|---|
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Electronic Signature

| Feature | Jobber | Sera | 
|---|---|---|
| **Electronic Signature** | Not enough data | Not enough data | 

#### Scheduling

| Feature | Jobber | Sera | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 

#### Alerts/Notifications

| Feature | Jobber | Sera | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Reminders

| Feature | Jobber | Sera | 
|---|---|---|
| **Reminders** | Not enough data | Not enough data | 

#### Drag & Drop

| Feature | Jobber | Sera | 
|---|---|---|
| **Drag & Drop** | Not enough data | Not enough data | 

#### Mobile Access

| Feature | Jobber | Sera | 
|---|---|---|
| **Mobile Access** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Jobber | Sera | 
|---|---|---|
| **Generative AI** | Not enough data | Not enough data | 

#### Customer History

| Feature | Jobber | Sera | 
|---|---|---|
| **Customer History** | Not enough data | Not enough data | 

#### Real-Time Reporting

| Feature | Jobber | Sera | 
|---|---|---|
| **Real-Time Reporting** | Not enough data | Not enough data | 

#### Employee Management

| Feature | Jobber | Sera | 
|---|---|---|
| **Employee Management** | Not enough data | Not enough data | 

#### Client Portal

| Feature | Jobber | Sera | 
|---|---|---|
| **Client Portal** | Not enough data | Not enough data | 

#### SMS Messaging

| Feature | Jobber | Sera | 
|---|---|---|
| **SMS Messaging** | Not enough data | Not enough data | 

#### Quotes/Estimates

| Feature | Jobber | Sera | 
|---|---|---|
| **Quotes/Estimates** | Not enough data | Not enough data | 

#### Billing & Invoicing

| Feature | Jobber | Sera | 
|---|---|---|
| **Billing & Invoicing** | Not enough data | Not enough data | 

#### Work Order Management

| Feature | Jobber | Sera | 
|---|---|---|
| **Work Order Management** | Not enough data | Not enough data | 

#### Email Management

| Feature | Jobber | Sera | 
|---|---|---|
| **Email Management** | Not enough data | Not enough data | 

#### Fleet Management

| Feature | Jobber | Sera | 
|---|---|---|
| **Fleet Management** | Not enough data | Not enough data | 

#### Multi-Location

| Feature | Jobber | Sera | 
|---|---|---|
| **Multi-Location** | Not enough data | Not enough data | 

#### Dispatch Management

| Feature | Jobber | Sera | 
|---|---|---|
| **Dispatch Management** | Not enough data | Not enough data | 

#### Accounting Integration

| Feature | Jobber | Sera | 
|---|---|---|
| **Accounting Integration** | Not enough data | Not enough data | 

#### Job Management

| Feature | Jobber | Sera | 
|---|---|---|
| **Job Management** | Not enough data | Not enough data | 

#### Technician Management

| Feature | Jobber | Sera | 
|---|---|---|
| **Technician Management** | Not enough data | Not enough data | 

#### GPS

| Feature | Jobber | Sera | 
|---|---|---|
| **GPS** | Not enough data | Not enough data | 

#### Job Scheduling

| Feature | Jobber | Sera | 
|---|---|---|
| **Job Scheduling** | Not enough data | Not enough data | 

#### Property Layouts

| Feature | Jobber | Sera | 
|---|---|---|
| **Property Layouts** | Not enough data | Not enough data | 

#### Mobile Signature Capture

| Feature | Jobber | Sera | 
|---|---|---|
| **Mobile Signature Capture** | Not enough data | Not enough data | 

#### Pest Activity Tracking

| Feature | Jobber | Sera | 
|---|---|---|
| **Pest Activity Tracking** | Not enough data | Not enough data | 

#### Pesticide Usage Tracking

| Feature | Jobber | Sera | 
|---|---|---|
| **Pesticide Usage Tracking** | Not enough data | Not enough data | 

#### Routing

| Feature | Jobber | Sera | 
|---|---|---|
| **Routing** | Not enough data | Not enough data | 

#### For Pest Control Companies

| Feature | Jobber | Sera | 
|---|---|---|
| **For Pest Control Companies** | Not enough data | Not enough data | 

### Property Restoration

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | 7.7/10 | 42 |
| **Sera** | N/A | N/A |

#### Job Management

| Feature | Jobber | Sera | 
|---|---|---|
| **Integration with Inspection Software** | 6.9 (39 reviews) | Not enough data | 
| **Job Tracking** | 9.0 (41 reviews) | Not enough data | 
| **Resource Allocation** | 7.5 (40 reviews) | Not enough data | 

#### Field Service Management

| Feature | Jobber | Sera | 
|---|---|---|
| **Mobile App** | 8.6 (42 reviews) | Not enough data | 
| **Contract Management** | 8.3 (40 reviews) | Not enough data | 
| **Industry-Specific CRM** | 7.9 (39 reviews) | Not enough data | 

### Masonry

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | N/A | N/A |
| **Sera** | N/A | N/A |

#### Operations

| Feature | Jobber | Sera | 
|---|---|---|
| **Masonry Design** | 5.4 (17 reviews) | Not enough data | 
| **Masonry Estimating** | 5.8 (17 reviews) | Not enough data | 
| **Business Operations** | 8.3 (19 reviews) | Not enough data | 

#### Resource Management

| Feature | Jobber | Sera | 
|---|---|---|
| **Supply Management** | 6.2 (17 reviews) | Not enough data | 
| **Field Service Management** | 8.2 (16 reviews) | Not enough data | 
| **Contractor Management** | 7.4 (17 reviews) | Not enough data | 

### Roofing

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | 7.4/10 | 25 |
| **Sera** | N/A | N/A |

#### Operations

| Feature | Jobber | Sera | 
|---|---|---|
| **Roofing Design** | 5.2 (21 reviews) | Not enough data | 
| **Roofing Estimating** | 5.2 (21 reviews) | Not enough data | 
| **Business Operations** | 8.1 (23 reviews) | Not enough data | 

#### Resource Management

| Feature | Jobber | Sera | 
|---|---|---|
| **Supply Management** | 6.4 (21 reviews) | Not enough data | 
| **Field Service Management** | 8.0 (23 reviews) | Not enough data | 
| **Contractor Management** | 6.7 (21 reviews) | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Team Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Jobber | Sera | 
|---|---|---|
| **Electronic Payments** | Not enough data | Not enough data | 
| **Material Ordering** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Job Scheduling** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **QuickBooks Integration** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customer Portal** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Aerial Measurement** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Industrial** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Photo Capture** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Time & Expense Tracking** | Not enough data | Not enough data | 
| **Job Costing** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Job Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Commercial** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | 7.6/10 | 324 |
| **Sera** | 8.4/10 | 41 |

#### Generative AI

| Feature | Jobber | Sera | 
|---|---|---|
| **AI Text Summarization** | 7.5 (120 reviews) | 7.6 (22 reviews) | 
| **AI Image-to-Text** | 6.0 (115 reviews) | 6.8 (22 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Before the Job

| Feature | Jobber | Sera | 
|---|---|---|
| **Calendar** | 8.6 (273 reviews) | 8.4 (38 reviews) | 
| **Dispatch** | 8.7 (250 reviews) | 9.0 (39 reviews) | 
| **Roles** | 8.9 (255 reviews) | 8.3 (38 reviews) | 
| **Booking** | 8.3 (256 reviews) | 9.2 (38 reviews) | 

#### On the Job

| Feature | Jobber | Sera | 
|---|---|---|
| **Location** | 8.3 (261 reviews) | 8.8 (39 reviews) | 
| **Employee Communication** | 7.9 (260 reviews) | Feature Not Available | 
| **Behavior Monitoring** | 6.9 (229 reviews) | 8.2 (38 reviews) | 
| **Client Notifications** | 8.6 (262 reviews) | 8.6 (40 reviews) | 
| **Field Sales** | 8.2 (203 reviews) | 8.6 (39 reviews) | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Payment Collection in the Field** | Not enough data | Not enough data | 

#### After the Job

| Feature | Jobber | Sera | 
|---|---|---|
| **Reports** | 8.0 (265 reviews) | 8.3 (39 reviews) | 
| **Analytics** | 7.9 (252 reviews) | 8.6 (39 reviews) | 
| **Billing & Invoicing** | 9.2 (278 reviews) | 8.6 (39 reviews) | 
| **CRM Integrations** | 8.3 (243 reviews) | 8.4 (38 reviews) | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **QuickBooks Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | Jobber | Sera | 
|---|---|---|
| **Autonomous Task Execution** | 5.5 (50 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.8 (48 reviews) | Not enough data | 
| **Proactive Assistance** | 6.0 (47 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Jobber | Sera | 
|---|---|---|
| **Work Order Management** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Parts Management** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **Residential Properties** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Technician Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Preventive Maintenance** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Commercial Properties** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Predictive Maintenance** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Documentation Management** | Not enough data | Not enough data | 
| **File Storage** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Personalization and Recommendation** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Online Time Clock** | Not enough data | Not enough data | 
| **Workforce Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Productivity Analysis** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Price and Cost Calculations** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **Route Optimization** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Driver ETA** | Not enough data | Not enough data | 
| **Job Tracking** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Customer Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Work Order Creation** | Not enough data | Not enough data | 
| **Equipment Maintenance** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **Contractor Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [HVAC Software](https://www.g2.com/categories/hvac), [Field Service Management Software](https://www.g2.com/categories/field-service-management)

**Unique to Jobber (6):** [Masonry Software](https://www.g2.com/categories/masonry), [Construction CRM Software](https://www.g2.com/categories/construction-crm), [Property Restoration Software](https://www.g2.com/categories/property-restoration), [Pest Control Software](https://www.g2.com/categories/pest-control-software), [Cleaning Services Software](https://www.g2.com/categories/cleaning-services), [Roofing Software](https://www.g2.com/categories/roofing-software)



---
## Reviewer Demographics

### By Company Size

| Segment | Jobber | Sera | 
|---|---|---|
| **Small-Business** | 89.5% | 79.3% | 
| **Mid-Market** | 6.3% | 20.7% | 
| **Enterprise** | 4.3% | 0% | 

### By Industry

#### Jobber

- **Construction:** 33.8%
- **Consumer Services:** 22.6%
- **Facilities Services:** 6.0%
- **Environmental Services:** 3.4%
- **Accounting:** 2.1%
- **Individual & Family Services:** 2.1%
- **Electrical/Electronic Manufacturing:** 1.9%
- **Hospitality:** 1.7%
- **Architecture & Planning:** 1.3%
- **Retail:** 1.3%
- **Other:** 23.7%

#### Sera

- **Construction:** 48.3%
- **Consumer Services:** 22.4%
- **Mechanical or Industrial Engineering:** 3.4%
- **Electrical/Electronic Manufacturing:** 3.4%
- **Business Supplies and Equipment:** 3.4%
- **Wholesale:** 1.7%
- **Utilities:** 1.7%
- **Marketing and Advertising:** 1.7%
- **Logistics and Supply Chain:** 1.7%
- **Hospitality:** 1.7%
- **Other:** 10.3%

---
## Alternatives

### Alternatives to Jobber

- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (478 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (374 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (205 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.4/5 stars (375 reviews)
- [Kickserv](https://www.g2.com/products/kickserv/reviews) — 4.5/5 stars (181 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1051 reviews)
- [FieldRoutes, a ServiceTitan company](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) — 4.4/5 stars (278 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [Contractor+](https://www.g2.com/products/contractor/reviews) — 4.6/5 stars (151 reviews)
- [Service Fusion](https://www.g2.com/products/service-fusion/reviews) — 4.1/5 stars (124 reviews)

### Alternatives to Sera

- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.4/5 stars (375 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (374 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (478 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5550 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4943 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1627 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1051 reviews)
- [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (970 reviews)

---
## Top Discussions

### Jobber

- Title: [What is Jobber used for?](https://www.g2.com/discussions/what-is-jobber-used-for) — 1 comment
  > **Top comment:** "Schedulingg"
- Title: [How can we make jobberman give out job applications based on qualification?](https://www.g2.com/discussions/13386-how-can-we-make-jobberman-give-out-job-applications-based-on-qualification) — 1 comment, 1 upvote
  > **Top comment:** "Hello Miracle, Jobber and Jobberman are not the same software. Jobber is a field service software. "

### Sera

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jobber-vs-sera-systems-sera)