Compare Agentforce Field Service (formerly Salesforce Field Service) and Jobber 
Featured Products
At a Glance
Market Segments
Mid-Market (42.5% of reviews)
Small-Business (88.4% of reviews)
Entry-Level Pricing
$165.00 1 User Per Month
Starting at $29.00 1 User
Agentforce Field Service (formerly Salesforce Field Service)
Star Rating
(1,003)4.4 out of 5
Market Segments
Mid-Market (42.5% of reviews)
Pros & Cons
Entry-Level Pricing
$165.00 1 User Per Month
Browse all 4 pricing plansJobber
Star Rating
(481)4.6 out of 5
Market Segments
Small-Business (88.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $29.00 1 User
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jobber excels in ease of use, with users appreciating its intuitive interface that simplifies daily operations. One user highlighted the ability to route their day and assign jobs to employees, making scheduling straightforward and efficient.
- Users say Salesforce Field Service shines in smart scheduling and real-time visibility, which are crucial for managing field operations. Reviewers noted that the integration with the Salesforce platform enhances connectivity and efficiency, making it easier to manage all databases.
- According to verified reviews, Jobber's implementation process is notably quick, with users mentioning that it has saved them significant time on paperwork—up to 40 hours a month. This efficiency is a major draw for small businesses looking to streamline their workflows.
- Reviewers mention that while Salesforce Field Service offers robust features, some users find it less intuitive compared to Jobber, particularly in terms of setup and administration. The feedback indicates that Jobber's user-friendly design makes it easier for small businesses to get started without extensive training.
- Users highlight Jobber's strong support for invoicing and client notifications, which are integrated seamlessly into the app. This feature has been praised for improving billing accuracy and enhancing customer communication, making it a favorite among service providers.
- G2 reviewers note that Salesforce Field Service provides a powerful mobile app for technicians, which is essential for on-the-go operations. Users appreciate the ability to access all important information in one location, facilitating better planning and dispatching.
Pricing
Entry-Level Pricing
Agentforce Field Service (formerly Salesforce Field Service)
Dispatcher
$165.00
1 User Per Month
Intelligent Dispatch Console built directly on CRM.
- Scheduling and Optimization
- Resource and Work Management
- Workflow Automation
Jobber
CORE
Starting at $29.00
1 User
Essential tools to help build and grow your home service business.
- 1 user
- Schedule and manage jobs from anywhere to Manage jobs from anywhere
- Track everything with Job details and attachments
Free Trial
Agentforce Field Service (formerly Salesforce Field Service)
No trial information availableJobber
Free Trial is available
Ratings
Meets Requirements
8.6
362
8.7
403
Ease of Use
8.4
754
9.0
415
Ease of Setup
7.8
621
8.9
311
Ease of Admin
8.3
182
9.1
248
Quality of Support
8.5
352
9.1
395
Has the product been a good partner in doing business?
8.7
175
9.3
248
Product Direction (% positive)
8.9
354
9.0
408
Features by Category
Job Management
Not enough data
6.9
39
Not enough data
9.0
41
Not enough data
7.5
40
Field Service Management
Not enough data
8.6
41
Not enough data
8.3
40
Not enough data
7.9
39
Operations
Not enough data
5.4
17
Not enough data
5.8
17
Not enough data
8.3
19
Resource Management
Not enough data
6.2
17
Not enough data
8.2
16
Not enough data
7.4
17
Operations
Not enough data
5.2
21
Not enough data
5.2
21
Not enough data
8.0
22
Resource Management
Not enough data
6.4
21
Not enough data
8.0
22
Not enough data
6.7
21
Generative AI
7.9
152
7.5
118
7.5
151
6.0
114
Before the Job
8.5
282
8.7
259
8.6
276
8.6
240
8.6
275
8.8
249
8.4
269
8.3
249
On the Job
Feature Not Available
8.4
256
8.5
274
7.8
253
Feature Not Available
6.9
226
8.5
274
8.6
253
8.4
226
8.2
196
After the Job
8.6
280
8.0
256
8.6
272
7.9
247
8.2
226
9.1
263
8.7
233
8.3
239
Agentic AI - Field Service Management
7.9
66
5.4
47
7.8
60
5.9
45
8.1
62
5.9
45
Categories
Categories
Shared Categories
Agentforce Field Service (formerly Salesforce Field Service) and Jobber are categorized as Field Service Management
Unique Categories
Agentforce Field Service (formerly Salesforce Field Service) has no unique categories
Jobber is categorized as Masonry, Construction CRM, Property Restoration, Pest Control, HVAC, Cleaning Services, and Roofing
Reviews
Reviewers' Company Size
Agentforce Field Service (formerly Salesforce Field Service)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jobber
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.9%
Manufacturing
8.3%
Computer Software
4.8%
Hospital & Health Care
4.8%
Telecommunications
4.4%
Other
68.7%
Construction
31.8%
Consumer Services
22.9%
Facilities Services
6.2%
Environmental Services
3.7%
Accounting
2.1%
Other
33.4%
Alternatives
Discussions
What is Salesforce Field Service used for?
2 Comments
FS
In my view if you looking for a comprehensive sales solutions that also manages field service operations, Salesforce Field Service can be a valuable tool...Read more
Agentforce Field Service (formerly Salesforce Field Service) has no more discussions with answers
How can we make jobberman give out job applications based on qualification?
1 Comment
JH
Hello Miracle, Jobber and Jobberman are not the same software. Jobber is a field service software. Read more
Jobber has no more discussions with answers
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