G2 reviewers report that Jobber excels in user satisfaction, boasting a significantly higher overall score compared to ServiceMax. Users appreciate features like the ability to route their day and assign jobs to employees, which enhances daily operations.
Users say that Jobber's ease of use is a standout feature, with many highlighting its intuitive interface that simplifies scheduling and billing. One user noted that it saved them about 40 hours a month on paperwork, showcasing its efficiency in managing tasks.
According to verified reviews, ServiceMax offers robust automation and AI-driven scheduling capabilities, which help streamline field service operations. However, some users have reported performance issues, indicating that while the platform has potential, it may not always deliver a seamless experience.
Reviewers mention that Jobber's implementation process is quick and straightforward, making it easier for small businesses to get started. Users have praised the app for its ability to send automatic reminders to customers, which helps maintain communication and improve service delivery.
G2 reviewers highlight that while ServiceMax is built on a reliable platform, it faces challenges with user experience, particularly in terms of occasional downtime. This can hinder the efficiency that users expect from a field service management tool.
Users appreciate Jobber's strong support quality, with many noting that the assistance provided is responsive and helpful. In contrast, ServiceMax users have expressed a desire for improved support, indicating that this is an area where Jobber has a clear advantage.
Pricing
Entry-Level Pricing
Jobber
CORE
Starting at $29.00
1 User
Essential tools to help build and grow your home service business.
1 user
Schedule and manage jobs from anywhere to Manage jobs from anywhere
ServiceMax is a company that keeps the world running. The company offers three Field Service Management (FSM) solutions, including Core, Asset 360, and...Read more
What is field service management software?
1 Comment
Official Response from ServiceMax
Field Service Management (FSM) software eases the complexity and improves the efficiency of how field assets are serviced and maintained. Core capabilities...Read more
What is ServiceMax Salesforce?
1 Comment
Official Response from ServiceMax
ServiceMax is an Independent Software Vendor (ISV) Salesforce partner with solutions built on the Salesforce platform. ServiceMax has three Field Service...Read more
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