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Compare Jobber and mHelpDesk 
At a Glance
Market Segments
Small-Business (87.5% of reviews)
Small-Business (43.5% of reviews)
Entry-Level Pricing
Starting at $29.00 1 User
No pricing available
Jobber
Star Rating
(437)4.6 out of 5
Market Segments
Small-Business (87.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $29.00 1 User
Free Trial is available
Browse all 4 pricing plansmHelpDesk
Star Rating
(146)4.0 out of 5
Market Segments
Small-Business (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about mHelpDeskSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jobber excels in overall user satisfaction, boasting a significantly higher G2 Score compared to mHelpDesk. Users appreciate Jobber's intuitive scheduling tool and CRM features, which make managing tasks straightforward and efficient.
- According to verified reviews, Jobber's ease of use is a standout feature, with many users highlighting how simple it is to navigate the software. In contrast, while mHelpDesk is noted for its step-by-step instructions, some users find it less intuitive, especially those who may not be tech-savvy.
- Users say that Jobber's customer support is highly responsive and helpful, which enhances the overall experience. In comparison, mHelpDesk has received mixed feedback regarding support, with some users appreciating the guidance but others feeling it could be improved.
- Reviewers mention that Jobber's mobile app is particularly strong, allowing staff to stay organized by easily viewing schedules and clocking in. mHelpDesk, while functional, does not receive the same level of praise for its mobile capabilities, which may be a consideration for teams that rely on mobile access.
- According to recent user feedback, Jobber is seen as an exceptional choice for small to medium-sized businesses, providing an all-in-one solution that meets diverse needs. mHelpDesk, while useful for small businesses, may struggle to match the comprehensive features that Jobber offers.
- G2 reviewers highlight that Jobber's implementation process is quick and straightforward, making it easy for new users to get started. In contrast, some mHelpDesk users have reported challenges during setup, indicating that it may require more time and effort to configure effectively.
Pricing
Entry-Level Pricing
Jobber
CORE
Starting at $29.00
1 User
Essential tools to help build and grow your home service business.
- 1 user
- Schedule and manage jobs from anywhere to Manage jobs from anywhere
- Track everything with Job details and attachments
mHelpDesk
No pricing availableFree Trial
Jobber
Free Trial is available
mHelpDesk
Free Trial is available
Ratings
Meets Requirements
8.6
383
8.2
114
Ease of Use
9.0
395
8.2
116
Ease of Setup
8.9
291
7.6
46
Ease of Admin
9.1
239
8.0
45
Quality of Support
9.1
375
8.2
115
Has the product been a good partner in doing business?
9.3
239
7.6
45
Product Direction (% positive)
9.0
389
7.0
114
Features by Category
Job Management
6.9
39
Not enough data
9.0
41
Not enough data
7.5
40
Not enough data
Field Service Management
8.6
41
Not enough data
8.3
40
Not enough data
7.9
39
Not enough data
Bill Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Operations
5.4
17
Not enough data
5.8
17
Not enough data
8.3
19
Not enough data
Resource Management
6.2
17
Not enough data
8.2
16
Not enough data
7.4
17
Not enough data
Operations
5.2
21
Not enough data
5.2
21
Not enough data
8.0
22
Not enough data
Resource Management
6.4
21
Not enough data
8.0
22
Not enough data
6.7
21
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.5
118
Not enough data
6.0
114
Not enough data
Before the Job
8.6
249
8.0
57
8.6
236
7.9
53
8.8
246
8.1
53
8.3
242
7.9
52
On the Job
8.3
252
7.4
11
7.8
249
8.2
56
6.9
225
7.8
6
8.5
248
8.0
46
8.2
191
8.1
6
After the Job
8.0
250
8.1
56
7.9
246
8.0
47
9.1
250
8.1
42
8.2
236
8.1
38
Agentic AI - Field Service Management
5.3
46
Not enough data
5.9
45
Not enough data
5.9
45
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jobber and mHelpDesk are categorized as Field Service Management
Unique Categories
Jobber is categorized as Masonry, Construction CRM, Property Restoration, Pest Control, HVAC, Cleaning Services, and Roofing
mHelpDesk is categorized as Billing and Repair Shop
Reviews
Reviewers' Company Size
Jobber
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
mHelpDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
30.7%
Consumer Services
23.5%
Facilities Services
6.2%
Environmental Services
3.8%
Accounting
2.2%
Other
33.6%
Hospital & Health Care
9.9%
Education Management
9.2%
Utilities
6.1%
Retail
4.6%
Real Estate
4.6%
Other
65.6%
Discussions
How can we make jobberman give out job applications based on qualification?
1 Comment
JH
Hello Miracle, Jobber and Jobberman are not the same software. Jobber is a field service software. Read more
Jobber has no more discussions with answers
mHelpDesk has no discussions with answers
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