G2 reviewers report that Zoom Rooms excels in overall user satisfaction, reflected in its higher G2 Score compared to Joan. Users appreciate its ease of use and smooth implementation, making it a go-to choice for scheduling and conducting meetings effortlessly.
According to verified reviews, Zoom Rooms has a significantly larger number of recent reviews, indicating a more active user base and consistent feedback. Users highlight the platform's ability to facilitate group studies and meetings, emphasizing its intuitive design that allows anyone to join with just a tap.
Users say that Joan offers a user-friendly experience with features like different views for searching by people or desks, which enhances its usability in high-traffic areas. However, while Joan's support is praised as "second to none," it lacks the same level of engagement seen with Zoom Rooms.
Reviewers mention that both products have similar star ratings, but Zoom Rooms stands out with its responsive customer support, ensuring that any issues are quickly resolved. This reliability is a key factor for users who need dependable technology for their meetings.
According to recent user feedback, Joan's simple design allows staff to easily see room availability, which is beneficial for booking multiple desks. However, some users feel that Zoom Rooms provides a more comprehensive solution for meeting management, making it a better fit for organizations focused on collaboration.
G2 reviewers highlight that while both products are easy to set up, Zoom Rooms has a slight edge in implementation speed, allowing teams to get started quickly. Users appreciate the straightforward onboarding process, which is crucial for minimizing downtime in busy work environments.
Pricing
Entry-Level Pricing
Joan
Team
€59.00
20 Users Per Month
Ideal for smaller teams getting started with workplace management. Includes full access to all Joan features, scalable up to 50 users and 5 devices.
What is the difference between Joan Manager and Joan Executive?
1 Comment
Official Response from Joan
The Joan Manager device supports WPA2-PSK encryption, whereas Joan Executive supports Enterprise WPA2-EAP encryption. Both are 802.1x supported. The Joan...Read more
How do I charge my Joan device?
1 Comment
Official Response from Joan
Joan is powered by a high-performance rechargeable 5400mAh Lithium-Polymer battery that needs recharging once every couple of weeks. You can either use the...Read more
Can I keep Joan permanently connected to a power source?
1 Comment
Official Response from Joan
Sure thing! Just make sure that the charger you are using is a certified Micro USB charger with an output rating of 5 V, 1 A max. Joan has an inbuilt...Read more
What is the difference between Zoom Room and Zoom?
3 Comments
WM
Zoom Rooms, designed to be a shared platform, provides shared work meeting spaces. Zoom is for individuals to use to join meetings. Zoom doesn't need extra...Read more
What are your hardware recommendations when setting up a new Zoom Room
1 Comment
SM
Hi Karen
When kitting out a Zoom Room there are SO many different things to think about. Lighting, echo, where the participants are sitting..and many more...Read more
How do I make sure that 3rd party software (go to meetings, teams) are working correctly?
1 Comment
SM
Hi Christopher
The Third party provider requires an interop licence if you are looking to join those meetings from the Zoom Room. Basically the...Read more
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