When assessing the two solutions, reviewers found JivoChat easier to use, set up, and administer. However, reviewers preferred doing business with Pure Chat overall.
Reviewers felt that JivoChat meets the needs of their business better than Pure Chat.
When comparing quality of ongoing product support, reviewers felt that JivoChat is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of Pure Chat over JivoChat.
Pricing
Entry-Level Pricing
JivoChat
No pricing available
Pure Chat
Free
100% Free
Unlimited use of Pure Chat's core live chat features, including unlimited users/operators and unlimited chats
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