Introducing G2.ai, the future of software buying.Try now
Compare JivoChat and Pure Chat 
Featured Products
At a Glance
Market Segments
Mid-Market (66.0% of reviews)
Small-Business (57.1% of reviews)
Entry-Level Pricing
No pricing available
100% Free
JivoChat
Star Rating
(51)4.6 out of 5
Market Segments
Mid-Market (66.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about JivoChatPure Chat
Star Rating
(206)4.3 out of 5
Market Segments
Small-Business (57.1% of reviews)
Pros & Cons
Entry-Level Pricing
100% Free
Browse all 2 pricing plansJivoChat vs Pure Chat
When assessing the two solutions, reviewers found JivoChat easier to use, set up, and administer. However, reviewers preferred doing business with Pure Chat overall.
- Reviewers felt that JivoChat meets the needs of their business better than Pure Chat.
- When comparing quality of ongoing product support, reviewers felt that JivoChat is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Pure Chat over JivoChat.
Pricing
Entry-Level Pricing
JivoChat
No pricing availablePure Chat
Free
100% Free
Unlimited use of Pure Chat's core live chat features, including unlimited users/operators and unlimited chats
- Unlimited Users/Operators
- Unlimited Chats
- Use on Up to 3 Websites
Free Trial
JivoChat
No trial information availablePure Chat
Free Trial is available
Ratings
Meets Requirements
9.3
39
8.9
189
Ease of Use
9.6
40
9.2
190
Ease of Setup
9.5
29
9.2
76
Ease of Admin
9.5
29
9.1
74
Quality of Support
8.9
41
8.8
173
Has the product been a good partner in doing business?
9.1
29
9.2
71
Product Direction (% positive)
8.8
40
9.0
189
Features by Category
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.6
39
|
Verified
9.1
79
|
Verified
9.2
39
|
Verified
8.7
79
|
Verified
9.4
36
7.1
8
9.3
38
|
Verified
8.8
7
7.4
7
8.1
7
Internal Use
9.3
39
|
Verified
8.2
72
|
Verified
9.5
38
|
Verified
8.5
70
|
Verified
8.8
36
|
Verified
7.9
62
|
Verified
8.2
38
8.9
6
9.2
37
|
Verified
8.1
7
9.3
38
|
Verified
8.0
63
|
Verified
Reviews
Reviewers' Company Size
JivoChat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pure Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
42.6%
Computer & Network Security
10.6%
Oil & Energy
6.4%
Retail
4.3%
Marketing and Advertising
4.3%
Other
31.9%
Computer Software
5.9%
Higher Education
5.4%
Financial Services
5.4%
Information Technology and Services
4.9%
Retail
4.4%
Other
73.9%
Alternatives
Discussions
Is JivoChat legit?
2 Comments
PO
It is! Definetly brings us more than we expect.Read more
JivoChat has no more discussions with answers
Pure Chat has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
