# Jive, Workvivo vs Khoros Service Comparison

| | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Star Rating** | 3.8 out of 5 | 4.8 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 309 | 2,659 | 40 | 
| **Largest Market Segment** | Enterprise (51.2% of reviews) | Enterprise (57.4% of reviews) | Enterprise (36.4% of reviews) | 
| **Entry Level Price** | No pricing available | $ per user, per month (billed annually) | No pricing available | 

---
## Top Pros & Cons

### Jive

**Not enough data**

### Workvivo

Pros:
- Ease of Use (442 reviews)
- Engagement (340 reviews)

Cons:
- Slow Loading (102 reviews)
- Lack of Notifications (72 reviews)

### Khoros Service

Pros:
- Automation (3 reviews)
- Automation Features (3 reviews)

Cons:
- Insufficient Training (2 reviews)
- Poor Interface Design (2 reviews)

---
## Ratings Comparison
| Rating | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
  | **Meets Requirements** | 8.0 (260 reviews) | 9.4 (2321 reviews) | 8.5 (27 reviews) | 
  | **Ease of Use** | 7.8 (261 reviews) | 9.5 (2345 reviews) | 8.2 (27 reviews) | 
  | **Ease of Setup** | 7.5 (67 reviews) | 9.5 (1228 reviews) | 7.8 (17 reviews) | 
  | **Ease of Admin** | 7.9 (64 reviews) | 9.5 (278 reviews) | 8.0 (10 reviews) | 
  | **Quality of Support** | 7.9 (198 reviews) | 9.5 (2186 reviews) | 8.5 (26 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (56 reviews) | 9.7 (275 reviews) | 8.3 (9 reviews) | 
  | **Product Direction (% positive)** | 6.3 (257 reviews) | 9.8 (2317 reviews) | 8.7 (27 reviews) | 

---
## Pricing

### Jive

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Workvivo

#### Entry-Level Pricing

Plan: Workvivo Subscription

Price: $ per user, per month (billed annually)

Description: Contact us to request a quote

Key Features:
- Activity Feed
- Goals and Values​
- Recognition

[Learn more about Workvivo](https://www.g2.com/products/workvivo/reviews)

#### Free Trial

No

### Khoros Service

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Khoros Service** | N/A | N/A |

#### Communication

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 

### Employee Communications

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Workvivo** | 9.2/10 | 1824 |
| **Khoros Service** | N/A | N/A |

#### Information Distribution

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **News Feed** | Not enough data | 9.4 (1714 reviews) | Not enough data | 
| **Newsletter** | Not enough data | 9.3 (1517 reviews) | Not enough data | 
| **Notifications** | Not enough data | 9.3 (1689 reviews) | Not enough data | 
| **Email** | Not enough data | 9.3 (1654 reviews) | Not enough data | 
| **Multi-Channel Sharing** | Not enough data | 9.3 (1616 reviews) | Not enough data | 

#### Employee Engagement

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Employee Generated Content** | Not enough data | 9.4 (1679 reviews) | Not enough data | 
| **Confirmation** | Not enough data | 9.2 (1622 reviews) | Not enough data | 
| **Comments** | Not enough data | 9.4 (1681 reviews) | Not enough data | 
| **Inline Translation** | Not enough data | 9.2 (1586 reviews) | Not enough data | 
| **Administrative Access** | Not enough data | 9.3 (1592 reviews) | Not enough data | 
| **Content Interaction** | Not enough data | 9.2 (773 reviews) | Not enough data | 
| **Surveys (global & local)** | Not enough data | 9.1 (768 reviews) | Not enough data | 
| **Chat** | Not enough data | 8.9 (772 reviews) | Not enough data | 

#### User Experience & Accessibility - Employee Communications

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Native Mobile Application** | Not enough data | 9.0 (757 reviews) | Not enough data | 
| **Branded Experience** | Not enough data | 9.2 (758 reviews) | Not enough data | 
| **Personalized Ux Experience** | Not enough data | 9.1 (760 reviews) | Not enough data | 
| **Audience Management & Creation** | Not enough data | 9.1 (758 reviews) | Not enough data | 

#### Content Distribution - Employee Communications

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Newsfeed** | Not enough data | 9.2 (779 reviews) | Not enough data | 
| **Newsletter Engine** | Not enough data | 9.1 (750 reviews) | Not enough data | 
| **Multi-Channel Sharing** | Not enough data | 9.1 (751 reviews) | Not enough data | 

#### Additional Features - Employee Communications

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Emergency Notifications** | Not enough data | 9.0 (752 reviews) | Not enough data | 
| **Analytics** | Not enough data | 9.0 (753 reviews) | Not enough data | 
| **Integrations** | Not enough data | 9.0 (755 reviews) | Not enough data | 

#### Agentic AI - Employee Communications

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | 8.7 (266 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.9 (267 reviews) | Not enough data | 

### Employee Recognition

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Workvivo** | 9.4/10 | 1021 |
| **Khoros Service** | N/A | N/A |

#### Platform Basics

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Reporting** | Not enough data | 9.4 (950 reviews) | Not enough data | 
| **Dashboard** | Not enough data | 9.4 (975 reviews) | Not enough data | 
| **Performance** | Not enough data | 9.5 (967 reviews) | Not enough data | 

#### Platform Content

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Automation** | Not enough data | 9.4 (939 reviews) | Not enough data | 
| **File Sharing** | Not enough data | 9.3 (952 reviews) | Not enough data | 
| **Content Library** | Not enough data | 9.4 (957 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Integrations** | Not enough data | 9.3 (925 reviews) | Not enough data | 
| **Mobility** | Not enough data | 9.4 (939 reviews) | Not enough data | 
| **Corporate Discounts** | Not enough data | Feature Not Available | Not enough data | 
| **Employee Engagement** | Not enough data | 9.6 (960 reviews) | Not enough data | 
| **Rewards** | Not enough data | 9.4 (933 reviews) | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Khoros Service** | N/A | N/A |

#### Generative AI

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | Feature Not Available | 

#### Communication

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Pop-up Chat** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Targeted Emails** | Not enough data | Not enough data | Not enough data | 
| **In-App Messaging** | Not enough data | Not enough data | Not enough data | 
| **Co-Browsing** | Not enough data | Not enough data | Not enough data | 

####  Internal Use

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | Not enough data | 
| **Conversation Archiving** | Not enough data | Not enough data | Not enough data | 
| **Lead Development** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Team Inbox ** | Not enough data | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Khoros Service** | N/A | N/A |

#### Generative AI

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Searchable Articles** | Not enough data | Not enough data | Not enough data | 
| **Community Forums** | Not enough data | Not enough data | Not enough data | 
| **Mobile Optimization** | Not enough data | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Branding** | Not enough data | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | Not enough data | 
| **Artificial Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Khoros Service** | 8.2/10 | 8 |

#### Generative AI

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Process

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Mentions** | Not enough data | Not enough data | 9.0 (7 reviews) | 
| **Tickets** | Not enough data | Not enough data | 8.6 (6 reviews) | 
| **Macros** | Not enough data | Not enough data | 8.3 (5 reviews) | 

#### Channels

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Email** | Not enough data | Not enough data | 8.0 (5 reviews) | 
| **Social** | Not enough data | Not enough data | 9.3 (7 reviews) | 
| **Live Chat** | Not enough data | Not enough data | 7.3 (5 reviews) | 
| **Phone** | Not enough data | Not enough data | 6.7 (5 reviews) | 
| **Text** | Not enough data | Not enough data | 8.3 (5 reviews) | 

#### Insight

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Surveys** | Not enough data | Not enough data | 7.6 (7 reviews) | 
| **Reporting** | Not enough data | Not enough data | 8.8 (7 reviews) | 
| **Visitor Activity** | Not enough data | Not enough data | 8.3 (6 reviews) | 
| **Help Desk** | Not enough data | Not enough data | 8.3 (6 reviews) | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Khoros Service** | N/A | N/A |

#### Generative AI

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Khoros Service** | N/A | N/A |

#### Generative AI

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Enterprise Social Networking (ESN)

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Workvivo** | 9.1/10 | 197 |
| **Khoros Service** | N/A | N/A |

#### Content & Community Features - Enterprise Social Networking (ESN)

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Gamification** | Not enough data | 9.3 (183 reviews) | Not enough data | 
| **Community Building** | Not enough data | 9.4 (186 reviews) | Not enough data | 
| **Knowledge Sharing** | Not enough data | 9.4 (187 reviews) | Not enough data | 
| **User Generated Content** | Not enough data | 9.4 (186 reviews) | Not enough data | 

#### Admin & Reporting Features - Enterprise Social Networking (ESN)

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Content Moderation** | Not enough data | 9.2 (183 reviews) | Not enough data | 
| **Polls & Surveys** | Not enough data | 9.4 (181 reviews) | Not enough data | 
| **Content Management** | Not enough data | 9.4 (185 reviews) | Not enough data | 
| **Analytics & Reporting** | Not enough data | 9.2 (183 reviews) | Not enough data | 
| **User Management** | Not enough data | 9.4 (185 reviews) | Not enough data | 

#### Agentic AI - Enterprise Social Networking (ESN)

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | 8.6 (36 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.7 (35 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.6 (35 reviews) | Not enough data | 

### Frontline Worker Communication Platforms

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Workvivo** | 9.1/10 | 114 |
| **Khoros Service** | N/A | N/A |

#### Administrative Tasks - Frontline Worker Communication Platforms

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Training & Learning Modules** | Not enough data | 9.2 (112 reviews) | Not enough data | 
| **Health & Safety Policies** | Not enough data | 9.3 (111 reviews) | Not enough data | 
| **Onboarding & Offboarding** | Not enough data | 9.4 (111 reviews) | Not enough data | 
| **Surveys & Feedback** | Not enough data | 9.5 (111 reviews) | Not enough data | 
| **Employee Services** | Not enough data | 9.5 (109 reviews) | Not enough data | 
| **Knowledge Management** | Not enough data | 9.4 (113 reviews) | Not enough data | 

#### Communication Features - Frontline Worker Communication Platforms

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Group Messaging** | Not enough data | 9.2 (111 reviews) | Not enough data | 
| **Private Messaging** | Not enough data | 9.2 (112 reviews) | Not enough data | 
| **Announcements** | Not enough data | 9.5 (113 reviews) | Not enough data | 
| **Emergency Notifications** | Not enough data | 9.3 (110 reviews) | Not enough data | 

#### Operations - Frontline Worker Communication Platforms

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Shift Scheduling** | Not enough data | 9.2 (110 reviews) | Not enough data | 
| **Insights & Analytics** | Not enough data | 9.2 (111 reviews) | Not enough data | 
| **Task Management** | Not enough data | Feature Not Available | Not enough data | 
| **SOPs & Documentation** | Not enough data | 9.1 (111 reviews) | Not enough data | 

#### Agentic AI - Frontline Worker Communication Platforms

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (16 reviews) | Not enough data | 
| **Multi-step Planning** | Not enough data | 9.0 (15 reviews) | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.4 (16 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 8.8 (16 reviews) | Not enough data | 
| **Proactive Assistance** | Not enough data | 8.3 (16 reviews) | Not enough data | 

### Employee Experience

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Workvivo** | 9.2/10 | 529 |
| **Khoros Service** | N/A | N/A |

#### Core Features - Employee Experience Software

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Employee Lifecycle Management** | Not enough data | 9.2 (502 reviews) | Not enough data | 
| **Communication** | Not enough data | 9.4 (512 reviews) | Not enough data | 

#### People Analytics - Employee Experience Software

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Action Plan** | Not enough data | 9.2 (510 reviews) | Not enough data | 
| **Productivity** | Not enough data | 9.2 (504 reviews) | Not enough data | 

#### Advanced Features - Employee Experience Software

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Digital Experience Management** | Not enough data | 9.3 (504 reviews) | Not enough data | 
| **Benchmarking** | Not enough data | 9.2 (504 reviews) | Not enough data | 
| **Employee Listening** | Not enough data | 9.2 (501 reviews) | Not enough data | 

#### Employee Improvement - Employee Experience Software

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Performance Management** | Not enough data | 9.3 (500 reviews) | Not enough data | 
| **Learning** | Not enough data | 9.3 (502 reviews) | Not enough data | 
| **Team Building** | Not enough data | 9.3 (505 reviews) | Not enough data | 

### Conversational Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Workvivo** | N/A | N/A |
| **Khoros Service** | N/A | N/A |

#### Conversational AI - Conversational Commerce Platforms

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **AI chatbots** | Not enough data | Not enough data | Not enough data | 
| **Messaging and Notifications** | Not enough data | Not enough data | Not enough data | 
| **AI agents ** | Not enough data | Not enough data | Not enough data | 
| **Voice assistants** | Not enough data | Not enough data | Not enough data | 
| **Communication apps** | Not enough data | Not enough data | Not enough data | 

#### Platform integration - Conversational Commerce Platforms

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Ecommerce stores** | Not enough data | Not enough data | Not enough data | 
| **Sales channels** | Not enough data | Not enough data | Not enough data | 
| **Payment Platform** | Not enough data | Not enough data | Not enough data | 
| **Internal tools** | Not enough data | Not enough data | Not enough data | 

#### Analytics and Reporting - Conversational Commerce Platforms

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Conversational analytics** | Not enough data | Not enough data | Not enough data | 
| **Advance reporting** | Not enough data | Not enough data | Not enough data | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Workvivo** | 8.7/10 | 51 |
| **Khoros Service** | N/A | N/A |

#### Agentic AI - Employee Intranet

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (49 reviews) | Not enough data | 
| **Adaptive Learning** | Not enough data | 8.8 (50 reviews) | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Workvivo** | 9.3/10 | 1629 |
| **Khoros Service** | N/A | N/A |

#### Platform Basics

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Performance Benchmarking** | Not enough data | 9.3 (1447 reviews) | Not enough data | 
| **Reporting & Dashboards** | Not enough data | 9.3 (1464 reviews) | Not enough data | 
| **Interoperability** | Not enough data | 9.3 (1428 reviews) | Not enough data | 

#### Platform Content

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Employee Pulse Surveys** | Not enough data | 9.4 (1467 reviews) | Not enough data | 
| **Survey Customization** | Not enough data | 9.3 (1454 reviews) | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | 9.4 (1446 reviews) | Not enough data | 
| **Science-based templates** | Not enough data | 9.2 (1403 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Employee Segmenting** | Not enough data | 9.4 (1448 reviews) | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | 9.4 (1446 reviews) | Not enough data | 
| **Peer Recognition** | Not enough data | 9.5 (1491 reviews) | Not enough data | 
| **Social Feedback Portal** | Not enough data | 9.4 (1475 reviews) | Not enough data | 

#### Platform

| Feature | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Customization ** | Not enough data | 9.3 (1386 reviews) | Not enough data | 
| **Integration APIs** | Not enough data | 9.2 (1332 reviews) | Not enough data | 
| **Internationalization** | Not enough data | 9.3 (1331 reviews) | Not enough data | 
| **User, Role, and Access Management** | Not enough data | 9.4 (1370 reviews) | Not enough data | 
| **Performance** | Not enough data | 9.5 (1381 reviews) | Not enough data | 
| **Mobility** | Not enough data | 9.4 (1370 reviews) | Not enough data | 
| **Reporting** | Not enough data | 9.2 (1350 reviews) | Not enough data | 
| **Dashboards** | Not enough data | 9.3 (1374 reviews) | Not enough data | 

---
## Categories

**Unique to Jive (2):** [Enterprise Social Networking (ESN) Software](https://www.g2.com/categories/enterprise-social-networking-esn), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet)

**Unique to Workvivo (7):** [Frontline Worker Communication Platforms Software](https://www.g2.com/categories/frontline-worker-communication-platforms), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Employee Experience Software](https://www.g2.com/categories/employee-experience), [Employee Communications Software](https://www.g2.com/categories/employee-communications), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Enterprise Social Networking (ESN) Software](https://www.g2.com/categories/enterprise-social-networking-esn), [Employee Recognition Software](https://www.g2.com/categories/employee-recognition)

**Unique to Khoros Service (5):** [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Live Chat Software](https://www.g2.com/categories/live-chat), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Jive | Workvivo | Khoros Service | 
|---|---|---|---|
| **Small-Business** | 17.6% | 12.7% | 30.3% | 
| **Mid-Market** | 31.1% | 29.8% | 33.3% | 
| **Enterprise** | 51.2% | 57.4% | 36.4% | 

### By Industry

#### Jive

- **Information Technology and Services:** 13.1%
- **Computer Software:** 12.1%
- **Internet:** 5.5%
- **Hospital & Health Care:** 5.2%
- **Insurance:** 4.1%
- **Telecommunications:** 4.1%
- **Financial Services:** 3.8%
- **Education Management:** 3.1%
- **Marketing and Advertising:** 2.8%
- **Retail:** 2.4%
- **Other:** 43.8%

#### Workvivo

- **Consumer Services:** 20.0%
- **Information Technology and Services:** 12.7%
- **Computer Software:** 7.7%
- **Retail:** 5.3%
- **Accounting:** 3.8%
- **Telecommunications:** 3.2%
- **Airlines/Aviation:** 3.1%
- **Automotive:** 2.8%
- **Financial Services:** 2.6%
- **Computer & Network Security:** 2.1%
- **Other:** 36.5%

#### Khoros Service

- **Telecommunications:** 15.2%
- **Consumer Services:** 9.1%
- **Outsourcing/Offshoring:** 9.1%
- **Marketing and Advertising:** 9.1%
- **Computer Software:** 6.1%
- **Financial Services:** 6.1%
- **Hospitality:** 6.1%
- **Computer & Network Security:** 3.0%
- **Design:** 3.0%
- **Education Management:** 3.0%
- **Other:** 30.3%

---
## Alternatives

### Alternatives to Jive

- [Viva Engage](https://www.g2.com/products/viva-engage/reviews) — 3.6/5 stars (1441 reviews)
- [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (361 reviews)
- [Jostle](https://www.g2.com/products/jostle/reviews) — 4.6/5 stars (227 reviews)
- [eXo Platform](https://www.g2.com/products/exo-platform/reviews) — 4.3/5 stars (93 reviews)
- [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) — 4.0/5 stars (8939 reviews)
- [HCL Connections](https://www.g2.com/products/hcl-connections/reviews) — 3.9/5 stars (518 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Igloo](https://www.g2.com/products/igloo/reviews) — 4.2/5 stars (94 reviews)
- [Blink](https://www.g2.com/products/blink-blink/reviews) — 4.7/5 stars (290 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5485 reviews)

### Alternatives to Workvivo

- [Blink](https://www.g2.com/products/blink-blink/reviews) — 4.7/5 stars (290 reviews)
- [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (361 reviews)
- [Firstup](https://www.g2.com/products/firstup/reviews) — 4.4/5 stars (206 reviews)
- [Poppulo](https://www.g2.com/products/poppulo/reviews) — 4.3/5 stars (312 reviews)
- [Staffbase](https://www.g2.com/products/staffbase/reviews) — 4.6/5 stars (247 reviews)
- [Viva Engage](https://www.g2.com/products/viva-engage/reviews) — 3.6/5 stars (1441 reviews)
- [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) — 4.6/5 stars (1580 reviews)
- [Jostle](https://www.g2.com/products/jostle/reviews) — 4.6/5 stars (227 reviews)
- [Haiilo](https://www.g2.com/products/haiilo-haiilo/reviews) — 4.6/5 stars (292 reviews)
- [LumApps](https://www.g2.com/products/lumapps/reviews) — 4.4/5 stars (164 reviews)

### Alternatives to Khoros Service

- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6944 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews)
- [Sprinklr Service](https://www.g2.com/products/sprinklr-service/reviews) — 4.3/5 stars (737 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6422 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7333 reviews)
- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3748 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2914 reviews)

---
## Top Discussions

### Jive

- Title: [Does Jive have a Mobile App?](https://www.g2.com/discussions/does-jive-have-a-mobile-app) — 1 comment, 1 upvote
  > **Top comment:** "Yes there is an app called Jive Daily with notifications capabilities, you can use it to share publish blogs/documents"
- Title: [What is Jive (Intranet) Software?](https://www.g2.com/discussions/what-is-jive-intranet-software) — 1 comment, 1 upvote
  > **Top comment:** "it is a kind of facebook but for enterprise to enhance collaboration and information sharing within an company. it is not only an intranet but any employee..."

### Workvivo

- Title: [What is Workvivo used for?](https://www.g2.com/discussions/what-is-workvivo-used-for) — 6 comments, 2 upvotes
  > **Top comment:** "WorkVivo can be used for getting Employee Feedback, monitoring the pulse of your organization. Track ROI with Workvivo. Employee App with Instant Messaging,..."
- Title: [I'm trying to use Workvivo for internal communications, but I'm not sure how to engage my team effectively. Any suggestions?](https://www.g2.com/discussions/i-m-trying-to-use-workvivo-for-internal-communications-but-i-m-not-sure-how-to-engage-my-team-effectively-any-suggestions) — 4 comments, 2 upvotes
  > **Top comment:** "You can add tag the team member for any important updates. The team will be able to see the update and acknowledge the same by commenting on the post. For..."
- Title: [How do i search more users within my company from diffrent countires?](https://www.g2.com/discussions/how-do-i-search-more-users-within-my-company-from-diffrent-countires) — 3 comments, 1 upvote
  > **Top comment:** "every user will have a team and every team will have a cluster of group names you can tag them in any post by selecting the audience group."
- Title: [Keep up the good work](https://www.g2.com/discussions/keep-up-the-good-work) — 2 comments, 2 upvotes
  > **Top comment:** "Comment deleted by user."
- Title: [NO](https://www.g2.com/discussions/no-fafecaf2-2930-4b6c-9d4d-be7c2d041425) — 2 comments, 2 upvotes
  > **Top comment:** "Yes"

### Khoros Service

- Title: [What do online communities do?](https://www.g2.com/discussions/what-do-online-communities-do) — 1 comment
  > **Top comment:** "Online communities increase customer engagement with the product/service and decrease customer service cost by replacing it with online knowledge sharing and..."
- Title: [What is a community khoros?](https://www.g2.com/discussions/what-is-a-community-khoros) — 1 comment
  > **Top comment:** "Khoros is a platform for digital-first customer engagement"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jive-vs-workvivo-vs-khoros-service)