# Jive, Jostle vs Khoros Service Comparison

| | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Star Rating** | 3.8 out of 5 | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 309 | 226 | 40 | 
| **Largest Market Segment** | Enterprise (51.2% of reviews) | Mid-Market (75.2% of reviews) | Enterprise (36.4% of reviews) | 
| **Entry Level Price** | No pricing available | $5.00 | No pricing available | 

---
## Top Pros & Cons

### Jive

**Not enough data**

### Jostle

Pros:
- Ease of Use (16 reviews)
- Features (10 reviews)

Cons:
- Slow Loading (4 reviews)
- Missing Features (3 reviews)

### Khoros Service

Pros:
- Automation (3 reviews)
- Automation Features (3 reviews)

Cons:
- Insufficient Training (2 reviews)
- Poor Interface Design (2 reviews)

---
## Ratings Comparison
| Rating | Jive | Jostle | Khoros Service | 
|---|---|---|---|
  | **Meets Requirements** | 8.0 (260 reviews) | 8.9 (186 reviews) | 8.5 (27 reviews) | 
  | **Ease of Use** | 7.8 (261 reviews) | 9.1 (186 reviews) | 8.2 (27 reviews) | 
  | **Ease of Setup** | 7.5 (67 reviews) | 8.8 (133 reviews) | 7.8 (17 reviews) | 
  | **Ease of Admin** | 7.9 (64 reviews) | 8.9 (143 reviews) | 8.0 (10 reviews) | 
  | **Quality of Support** | 7.9 (198 reviews) | 9.1 (156 reviews) | 8.5 (26 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (56 reviews) | 9.4 (134 reviews) | 8.3 (9 reviews) | 
  | **Product Direction (% positive)** | 6.3 (257 reviews) | 8.9 (174 reviews) | 8.7 (27 reviews) | 

---
## Pricing

### Jive

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Jostle

#### Entry-Level Pricing

Plan: Bronze

Price: $5.00

Description: Starting at $5/user/month to help you connect culture and drive communications. Full details at jostle.me/pricing

Key Features:
- Internal comms
- Android & iPhone apps
- Full support

[Browse all 4 editions](https://www.g2.com/products/jostle/pricing)

#### Free Trial

Yes

### Khoros Service

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Jostle** | N/A | N/A |
| **Khoros Service** | N/A | N/A |

#### Communication

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Jostle** | 8.7/10 | 81 |
| **Khoros Service** | N/A | N/A |

#### Business Instant Messaging

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **File Sharing** | Not enough data | 8.7 (67 reviews) | Not enough data | 
| **Notifications** | Not enough data | 8.6 (76 reviews) | Not enough data | 
| **Search** | Not enough data | 9.0 (73 reviews) | Not enough data | 

#### Business Instant Messaging 

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Audio Conferencing** | Not enough data | Feature Not Available | Not enough data | 
| **Video Conferencing** | Not enough data | Feature Not Available | Not enough data | 

#### Business Instant Messaging

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Mobile Application** | Not enough data | 8.5 (67 reviews) | Not enough data | 
| **Web Application** | Not enough data | 9.2 (74 reviews) | Not enough data | 
| **Integrations** | Not enough data | 8.1 (46 reviews) | Not enough data | 

#### Generative AI - Business Instant Messaging

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Text Summarization** | Not enough data | Feature Not Available | Not enough data | 

#### AI - Business Instant Messaging

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **AI Powered Search** | Not enough data | Not enough data | Not enough data | 
| **Smart Notifications** | Not enough data | Feature Not Available | Not enough data | 
| **AI Powered Language Translation** | Not enough data | Feature Not Available | Not enough data | 
| **Content Generation** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | Not enough data | 

### Employee Communications

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Jostle** | 8.8/10 | 63 |
| **Khoros Service** | N/A | N/A |

#### Information Distribution

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **News Feed** | Not enough data | 9.4 (59 reviews) | Not enough data | 
| **Newsletter** | Not enough data | 8.8 (45 reviews) | Not enough data | 
| **Notifications** | Not enough data | 9.1 (57 reviews) | Not enough data | 
| **Email** | Not enough data | 9.1 (47 reviews) | Not enough data | 
| **Multi-Channel Sharing** | Not enough data | 8.9 (30 reviews) | Not enough data | 

#### Employee Engagement

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Employee Generated Content** | Not enough data | 8.9 (55 reviews) | Not enough data | 
| **Confirmation** | Not enough data | 8.8 (44 reviews) | Not enough data | 
| **Comments** | Not enough data | 9.4 (59 reviews) | Not enough data | 
| **Inline Translation** | Not enough data | Feature Not Available | Not enough data | 
| **Administrative Access** | Not enough data | 9.4 (54 reviews) | Not enough data | 
| **Content Interaction** | Not enough data | 9.5 (16 reviews) | Not enough data | 
| **Surveys (global & local)** | Not enough data | 8.1 (14 reviews) | Not enough data | 
| **Chat** | Not enough data | 8.1 (15 reviews) | Not enough data | 

#### User Experience & Accessibility - Employee Communications

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Native Mobile Application** | Not enough data | 9.4 (13 reviews) | Not enough data | 
| **Branded Experience** | Not enough data | 8.8 (13 reviews) | Not enough data | 
| **Personalized Ux Experience** | Not enough data | 8.3 (13 reviews) | Not enough data | 
| **Audience Management & Creation** | Not enough data | 8.6 (12 reviews) | Not enough data | 

#### Content Distribution - Employee Communications

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Newsfeed** | Not enough data | 9.7 (15 reviews) | Not enough data | 
| **Newsletter Engine** | Not enough data | 7.7 (13 reviews) | Not enough data | 
| **Multi-Channel Sharing** | Not enough data | 8.2 (11 reviews) | Not enough data | 

#### Additional Features - Employee Communications

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Emergency Notifications** | Not enough data | 7.8 (10 reviews) | Not enough data | 
| **Analytics** | Not enough data | 9.0 (12 reviews) | Not enough data | 
| **Integrations** | Not enough data | 8.6 (12 reviews) | Not enough data | 

#### Agentic AI - Employee Communications

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Jostle** | N/A | N/A |
| **Khoros Service** | N/A | N/A |

#### Generative AI

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 
| **AI Text-to-Speech** | Not enough data | Not enough data | Feature Not Available | 

#### Communication

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Pop-up Chat** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Targeted Emails** | Not enough data | Not enough data | Not enough data | 
| **In-App Messaging** | Not enough data | Not enough data | Not enough data | 
| **Co-Browsing** | Not enough data | Not enough data | Not enough data | 

####  Internal Use

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | Not enough data | 
| **Conversation Archiving** | Not enough data | Not enough data | Not enough data | 
| **Lead Development** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Team Inbox ** | Not enough data | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | Not enough data | 

### Customer Self-Service

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Jostle** | N/A | N/A |
| **Khoros Service** | N/A | N/A |

#### Generative AI

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Self-Service Experience

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Searchable Articles** | Not enough data | Not enough data | Not enough data | 
| **Community Forums** | Not enough data | Not enough data | Not enough data | 
| **Mobile Optimization** | Not enough data | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | Not enough data | 

#### Self-Service Platform

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Branding** | Not enough data | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | Not enough data | 
| **Artificial Intelligence** | Not enough data | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Customer Self-Service

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Jostle** | N/A | N/A |
| **Khoros Service** | 8.2/10 | 8 |

#### Generative AI

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Process

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Mentions** | Not enough data | Not enough data | 9.0 (7 reviews) | 
| **Tickets** | Not enough data | Not enough data | 8.6 (6 reviews) | 
| **Macros** | Not enough data | Not enough data | 8.3 (5 reviews) | 

#### Channels

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Email** | Not enough data | Not enough data | 8.0 (5 reviews) | 
| **Social** | Not enough data | Not enough data | 9.3 (7 reviews) | 
| **Live Chat** | Not enough data | Not enough data | 7.3 (5 reviews) | 
| **Phone** | Not enough data | Not enough data | 6.7 (5 reviews) | 
| **Text** | Not enough data | Not enough data | 8.3 (5 reviews) | 

#### Insight

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Surveys** | Not enough data | Not enough data | 7.6 (7 reviews) | 
| **Reporting** | Not enough data | Not enough data | 8.8 (7 reviews) | 
| **Visitor Activity** | Not enough data | Not enough data | 8.3 (6 reviews) | 
| **Help Desk** | Not enough data | Not enough data | 8.3 (6 reviews) | 

### Digital Customer Service Platforms

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Jostle** | N/A | N/A |
| **Khoros Service** | N/A | N/A |

#### Generative AI

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Enterprise Social Networking (ESN)

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Jostle** | N/A | N/A |
| **Khoros Service** | N/A | N/A |

#### Content & Community Features - Enterprise Social Networking (ESN)

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Gamification** | Not enough data | Feature Not Available | Not enough data | 
| **Community Building** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Sharing** | Not enough data | Not enough data | Not enough data | 
| **User Generated Content** | Not enough data | Not enough data | Not enough data | 

#### Admin & Reporting Features - Enterprise Social Networking (ESN)

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Content Moderation** | Not enough data | Not enough data | Not enough data | 
| **Polls & Surveys** | Not enough data | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | Not enough data | 
| **Analytics & Reporting** | Not enough data | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Enterprise Social Networking (ESN)

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Not enough data | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Not enough data | Feature Not Available | Not enough data | 
| **Proactive Assistance** | Not enough data | Feature Not Available | Not enough data | 

### Conversational Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Jostle** | N/A | N/A |
| **Khoros Service** | N/A | N/A |

#### Conversational AI - Conversational Commerce Platforms

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **AI chatbots** | Not enough data | Not enough data | Not enough data | 
| **Messaging and Notifications** | Not enough data | Not enough data | Not enough data | 
| **AI agents ** | Not enough data | Not enough data | Not enough data | 
| **Voice assistants** | Not enough data | Not enough data | Not enough data | 
| **Communication apps** | Not enough data | Not enough data | Not enough data | 

#### Platform integration - Conversational Commerce Platforms

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Ecommerce stores** | Not enough data | Not enough data | Not enough data | 
| **Sales channels** | Not enough data | Not enough data | Not enough data | 
| **Payment Platform** | Not enough data | Not enough data | Not enough data | 
| **Internal tools** | Not enough data | Not enough data | Not enough data | 

#### Analytics and Reporting - Conversational Commerce Platforms

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Conversational analytics** | Not enough data | Not enough data | Not enough data | 
| **Advance reporting** | Not enough data | Not enough data | Not enough data | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **Jive** | N/A | N/A |
| **Jostle** | N/A | N/A |
| **Khoros Service** | N/A | N/A |

#### Agentic AI - Employee Intranet

| Feature | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | Not enough data | 
| **Adaptive Learning** | Not enough data | Feature Not Available | Not enough data | 

---
## Categories

**Unique to Jive (2):** [Enterprise Social Networking (ESN) Software](https://www.g2.com/categories/enterprise-social-networking-esn), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet)

**Unique to Jostle (4):** [Enterprise Social Networking (ESN) Software](https://www.g2.com/categories/enterprise-social-networking-esn), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Employee Communications Software](https://www.g2.com/categories/employee-communications), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging)

**Unique to Khoros Service (5):** [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Live Chat Software](https://www.g2.com/categories/live-chat), [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service), [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Jive | Jostle | Khoros Service | 
|---|---|---|---|
| **Small-Business** | 17.6% | 13.5% | 30.3% | 
| **Mid-Market** | 31.1% | 75.2% | 33.3% | 
| **Enterprise** | 51.2% | 11.3% | 36.4% | 

### By Industry

#### Jive

- **Information Technology and Services:** 13.1%
- **Computer Software:** 12.1%
- **Internet:** 5.5%
- **Hospital & Health Care:** 5.2%
- **Insurance:** 4.1%
- **Telecommunications:** 4.1%
- **Financial Services:** 3.8%
- **Education Management:** 3.1%
- **Marketing and Advertising:** 2.8%
- **Retail:** 2.4%
- **Other:** 43.8%

#### Jostle

- **Non-Profit Organization Management:** 8.2%
- **Construction:** 5.5%
- **Hospital & Health Care:** 5.0%
- **Insurance:** 4.5%
- **Real Estate:** 4.5%
- **Financial Services:** 3.6%
- **Health, Wellness and Fitness:** 3.6%
- **Automotive:** 3.2%
- **Hospitality:** 3.2%
- **Education Management:** 3.2%
- **Other:** 55.5%

#### Khoros Service

- **Telecommunications:** 15.2%
- **Consumer Services:** 9.1%
- **Outsourcing/Offshoring:** 9.1%
- **Marketing and Advertising:** 9.1%
- **Computer Software:** 6.1%
- **Financial Services:** 6.1%
- **Hospitality:** 6.1%
- **Computer & Network Security:** 3.0%
- **Design:** 3.0%
- **Education Management:** 3.0%
- **Other:** 30.3%

---
## Alternatives

### Alternatives to Jive

- [Viva Engage](https://www.g2.com/products/viva-engage/reviews) — 3.6/5 stars (1441 reviews)
- [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (361 reviews)
- [eXo Platform](https://www.g2.com/products/exo-platform/reviews) — 4.3/5 stars (93 reviews)
- [Workvivo](https://www.g2.com/products/workvivo/reviews) — 4.8/5 stars (2646 reviews)
- [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) — 4.0/5 stars (8916 reviews)
- [HCL Connections](https://www.g2.com/products/hcl-connections/reviews) — 3.9/5 stars (518 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [Igloo](https://www.g2.com/products/igloo/reviews) — 4.2/5 stars (94 reviews)
- [Blink](https://www.g2.com/products/blink-blink/reviews) — 4.7/5 stars (288 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5481 reviews)

### Alternatives to Jostle

- [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (361 reviews)
- [Workvivo](https://www.g2.com/products/workvivo/reviews) — 4.8/5 stars (2646 reviews)
- [Blink](https://www.g2.com/products/blink-blink/reviews) — 4.7/5 stars (288 reviews)
- [ThoughtFarmer](https://www.g2.com/products/thoughtfarmer/reviews) — 4.7/5 stars (147 reviews)
- [Happeo](https://www.g2.com/products/happeo/reviews) — 4.5/5 stars (154 reviews)
- [Viva Engage](https://www.g2.com/products/viva-engage/reviews) — 3.6/5 stars (1441 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39000 reviews)
- [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) — 4.0/5 stars (8916 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (18526 reviews)
- [HCL Connections](https://www.g2.com/products/hcl-connections/reviews) — 3.9/5 stars (518 reviews)

### Alternatives to Khoros Service

- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6841 reviews)
- [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) — 4.1/5 stars (1207 reviews)
- [Sprinklr Service](https://www.g2.com/products/sprinklr-service/reviews) — 4.3/5 stars (735 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6414 reviews)
- [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) — 4.4/5 stars (7327 reviews)
- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (381 reviews)
- [Freshdesk](https://www.g2.com/products/freshdesk/reviews) — 4.4/5 stars (3739 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3850 reviews)
- [LiveAgent](https://www.g2.com/products/liveagent/reviews) — 4.5/5 stars (1538 reviews)
- [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) — 4.4/5 stars (2912 reviews)

---
## Top Discussions

### Jive

- Title: [Does Jive have a Mobile App?](https://www.g2.com/discussions/does-jive-have-a-mobile-app) — 1 comment, 1 upvote
  > **Top comment:** "Yes there is an app called Jive Daily with notifications capabilities, you can use it to share publish blogs/documents"
- Title: [What is Jive (Intranet) Software?](https://www.g2.com/discussions/what-is-jive-intranet-software) — 1 comment, 1 upvote
  > **Top comment:** "it is a kind of facebook but for enterprise to enhance collaboration and information sharing within an company. it is not only an intranet but any employee..."

### Jostle

- Title: [Do you have a mobile app?](https://www.g2.com/discussions/jostle-do-you-have-a-mobile-app) — 1 comment, 1 upvote
  > **Top comment:** "yes"
- Title: [Can the tasks be submitted to multiple people at the same time or is the only option one by one?](https://www.g2.com/discussions/33252-can-the-tasks-be-submitted-to-multiple-people-at-the-same-time-or-is-the-only-option-one-by-one) — 1 comment
  > **Top comment:** "Good question. You can duplicate a Task to multiple people. This video shows you how to do it: https://intranet.jostle.me/tasks-duplicate-to-many"
- Title: [Any suggestions on a biweekly/monthly update of some sort to boost employee appreciation 4 eachother](https://www.g2.com/discussions/12120-any-suggestions-on-a-biweekly-monthly-update-of-some-sort-to-boost-employee-appreciation-4-eachother) — 1 comment, 1 upvote
  > **Top comment:** "My company has incorporated bonusly and we love it! It gives you points each month to distribute and these can be redeemed for gift cards."
- Title: [Is my data secure?](https://www.g2.com/discussions/security-3d048199-53b3-479c-8336-42e3f1b41723) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! We take data privacy and security seriously. You can find more info at https://www.jostle.me/security"
- Title: [Do you support Single Sign on?](https://www.g2.com/discussions/sso-3e2fd778-5e0e-4a91-9784-a3f8f865872d) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. We support both Microsoft and Google environments, as well as most third-party SSO providers, including PingID, OKTA, LogMeIn, Centrify, and OneLogin."

### Khoros Service

- Title: [What do online communities do?](https://www.g2.com/discussions/what-do-online-communities-do) — 1 comment
  > **Top comment:** "Online communities increase customer engagement with the product/service and decrease customer service cost by replacing it with online knowledge sharing and..."
- Title: [What is a community khoros?](https://www.g2.com/discussions/what-is-a-community-khoros) — 1 comment
  > **Top comment:** "Khoros is a platform for digital-first customer engagement"

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jive-vs-jostle-vs-khoros-service)