# Jitsi vs Microsoft Teams Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Microsoft Teams excels in providing a comprehensive communication platform, with users praising its seamless integration with Microsoft 365 apps. This integration enhances productivity and teamwork, making it easy to chat, meet, and share files all in one place.
- **Users say** that Jitsi stands out for its **browser-based approach** , allowing for quick access to meetings without the need for downloads. This feature is particularly appreciated by those who need to join or host meetings on the fly, making it ideal for project discussions and troubleshooting sessions.
- **Reviewers mention** that Microsoft Teams offers a robust support system, with a higher quality of support reported compared to Jitsi. Users have highlighted the platform's ability to facilitate fast communication during emergencies, which is crucial for maintaining workflow in high-pressure situations.
- **According to verified reviews** , Jitsi is praised for its **user-friendly interface** and stable video and audio quality. Users appreciate how easy it is to set up meetings and utilize collaboration features like screen sharing and chat, making it a solid choice for small businesses.
- **G2 reviewers note** that while Microsoft Teams has a more complex setup process, it ultimately provides a more feature-rich experience. Users have highlighted the platform's advanced features such as scheduling and recording capabilities, which enhance meeting management and documentation.
- **Users report** that Jitsi, while simpler, may lack some of the advanced functionalities that larger organizations require. However, its ease of use and accessibility make it a strong contender for small businesses looking for a straightforward video conferencing solution.



| | Jitsi | Microsoft Teams | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 229 | 19,111 | 
| **Largest Market Segment** | Small-Business (60.6% of reviews) | Enterprise (39.5% of reviews) | 
| **Entry Level Price** | No pricing available | $4.80 1 User Per Month | 

---
## Top Pros & Cons

### Jitsi

Pros:
- Ease of Use (10 reviews)
- Easy Setup (9 reviews)

Cons:
- Learning Curve (3 reviews)
- Limited Features (3 reviews)

### Microsoft Teams

Pros:
- Ease of Use (845 reviews)
- Team Collaboration (813 reviews)

Cons:
- Slow Loading (403 reviews)
- Performance Issues (266 reviews)

---
## Ratings Comparison
| Rating | Jitsi | Microsoft Teams | 
|---|---|---|
  | **Meets Requirements** | 8.7 (137 reviews) | 8.9 (14224 reviews) | 
  | **Ease of Use** | 9.0 (137 reviews) | 8.8 (14467 reviews) | 
  | **Ease of Setup** | 8.6 (54 reviews) | 9.1 (4808 reviews) | 
  | **Ease of Admin** | 8.4 (45 reviews) | 8.7 (2832 reviews) | 
  | **Quality of Support** | 7.9 (110 reviews) | 8.6 (11461 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (42 reviews) | 8.9 (2850 reviews) | 
  | **Product Direction (% positive)** | 8.6 (122 reviews) | 8.6 (13503 reviews) | 

---
## Pricing

### Jitsi

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Microsoft Teams

#### Entry-Level Pricing

Plan: Teams Essentials

Price: $4.80 1 User Per Month

Key Features:
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
-  Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.

[Learn more about Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Jitsi** | N/A | N/A |
| **Microsoft Teams** | 8.5/10 | 10597 |

#### Business Instant Messaging

| Feature | Jitsi | Microsoft Teams | 
|---|---|---|
| **File Sharing** | Not enough data | 8.9 (9031 reviews) | 
| **Notifications** | Not enough data | 8.7 (9220 reviews) | 
| **Search** | Not enough data | 8.4 (8521 reviews) | 

#### Business Instant Messaging 

| Feature | Jitsi | Microsoft Teams | 
|---|---|---|
| **Audio Conferencing** | Not enough data | 9.0 (8492 reviews) | 
| **Video Conferencing** | Not enough data | 9.0 (8478 reviews) | 

#### Business Instant Messaging

| Feature | Jitsi | Microsoft Teams | 
|---|---|---|
| **Mobile Application** | Not enough data | 8.8 (8216 reviews) | 
| **Web Application** | Not enough data | 8.8 (8394 reviews) | 
| **Integrations** | Not enough data | 8.7 (7400 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Jitsi | Microsoft Teams | 
|---|---|---|
| **Text Summarization** | Not enough data | 8.2 (1049 reviews) | 

#### AI - Business Instant Messaging

| Feature | Jitsi | Microsoft Teams | 
|---|---|---|
| **AI Powered Search** | Not enough data | 8.1 (1010 reviews) | 
| **Smart Notifications** | Not enough data | 8.4 (1007 reviews) | 
| **AI Powered Language Translation** | Not enough data | 8.0 (993 reviews) | 
| **Content Generation** | Not enough data | 8.1 (987 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Jitsi | Microsoft Teams | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 8.1 (600 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (582 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Jitsi** | 8.5/10 | 146 |
| **Microsoft Teams** | 8.8/10 | 10494 |

#### Collaboration Tools

| Feature | Jitsi | Microsoft Teams | 
|---|---|---|
| **Screen Sharing** | 8.7 (106 reviews) ✓ Verified | 9.0 (8175 reviews) ✓ Verified | 
| **Presentations** | 8.5 (85 reviews) | 9.1 (5776 reviews) ✓ Verified | 
| **Whiteboarding** | 7.9 (74 reviews) | Feature Not Available | 
| **Live Chat** | 8.8 (91 reviews) ✓ Verified | 9.2 (6448 reviews) ✓ Verified | 
| **Hand Raising** | 9.0 (83 reviews) | Feature Not Available | 

#### Meeting Coordination

| Feature | Jitsi | Microsoft Teams | 
|---|---|---|
| **Scheduling** | 8.1 (91 reviews) ✓ Verified | 9.0 (7877 reviews) ✓ Verified | 
| **Recording** | 8.2 (92 reviews) ✓ Verified | 8.9 (7064 reviews) ✓ Verified | 
| **Participant Permissions** | 8.5 (100 reviews) ✓ Verified | 8.8 (7219 reviews) ✓ Verified | 
| **One-Click Join** | 8.9 (89 reviews) ✓ Verified | 8.9 (5708 reviews) ✓ Verified | 

#### Software Type

| Feature | Jitsi | Microsoft Teams | 
|---|---|---|
| **Mobile** | 8.4 (104 reviews) ✓ Verified | 8.8 (7348 reviews) ✓ Verified | 
| **Browser Application** | 8.8 (88 reviews) ✓ Verified | 8.7 (5339 reviews) ✓ Verified | 
| **Desktop Application** | 8.4 (78 reviews) ✓ Verified | 9.1 (6013 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Jitsi | Microsoft Teams | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (718 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (724 reviews) | 
| **Decision Making** | Not enough data | 7.9 (682 reviews) | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Jitsi** | N/A | N/A |
| **Microsoft Teams** | 8.6/10 | 216 |

#### Action Item Detection - AI Note-taking Software

| Feature | Jitsi | Microsoft Teams | 
|---|---|---|
| **Action Item extraction** | Not enough data | 8.6 (124 reviews) | 
| **Summary Generation** | Not enough data | 8.9 (136 reviews) | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Jitsi | Microsoft Teams | 
|---|---|---|
| **Speech-to-text Transcription** | Not enough data | 8.8 (136 reviews) | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Jitsi | Microsoft Teams | 
|---|---|---|
| **Team-based Access** | Not enough data | 8.7 (134 reviews) | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Jitsi | Microsoft Teams | 
|---|---|---|
| **Multi-Language and Accent Support** | Not enough data | 8.3 (123 reviews) | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Jitsi | Microsoft Teams | 
|---|---|---|
| **Integrations** | Not enough data | 8.4 (132 reviews) | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Jitsi | Microsoft Teams | 
|---|---|---|
| **Access Control** | Not enough data | 8.8 (123 reviews) | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Jitsi | Microsoft Teams | 
|---|---|---|
| **Semantic Search** | Not enough data | 8.2 (112 reviews) | 

#### Speaker Identification - AI Note-taking Software

| Feature | Jitsi | Microsoft Teams | 
|---|---|---|
| **Speaker Recognition** | Not enough data | 8.7 (131 reviews) | 

---
## Categories
**Shared Categories (1):** [Video Conferencing Software](https://www.g2.com/categories/video-conferencing)


**Unique to Microsoft Teams (2):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Jitsi | Microsoft Teams | 
|---|---|---|
| **Small-Business** | 60.6% | 22.0% | 
| **Mid-Market** | 32.1% | 38.5% | 
| **Enterprise** | 7.3% | 39.5% | 

### By Industry

#### Jitsi

- **Information Technology and Services:** 16.0%
- **Computer Software:** 14.4%
- **Education Management:** 5.5%
- **Telecommunications:** 5.0%
- **Non-Profit Organization Management:** 5.0%
- **Marketing and Advertising:** 3.9%
- **Computer & Network Security:** 3.3%
- **E-Learning:** 2.2%
- **Financial Services:** 2.2%
- **Consumer Services:** 2.2%
- **Other:** 40.3%

#### Microsoft Teams

- **Information Technology and Services:** 17.2%
- **Computer Software:** 9.3%
- **Financial Services:** 3.7%
- **Education Management:** 3.5%
- **Marketing and Advertising:** 3.4%
- **Higher Education:** 3.3%
- **Hospital & Health Care:** 3.2%
- **Accounting:** 2.5%
- **Telecommunications:** 2.1%
- **Insurance:** 2.0%
- **Other:** 49.7%

---
## Alternatives

### Alternatives to Jitsi

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56436 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17110 reviews)
- [Whereby Meetings](https://www.g2.com/products/whereby-meetings/reviews) — 4.6/5 stars (1169 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Apache OpenMeetings](https://www.g2.com/products/apache-openmeetings/reviews) — 4.1/5 stars (27 reviews)
- [TrueConf Server](https://www.g2.com/products/trueconf-server/reviews) — 4.6/5 stars (62 reviews)
- [Zimbra Collaboration Enterprise Collaboration](https://www.g2.com/products/zimbra-collaboration-enterprise-collaboration/reviews) — 3.6/5 stars (140 reviews)
- [Amazon Chime](https://www.g2.com/products/amazon-chime/reviews) — 4.3/5 stars (731 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (548 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18903 reviews)

### Alternatives to Microsoft Teams

- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56436 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48081 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39117 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18903 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12704 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (496 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Zoho Cliq](https://www.g2.com/products/zoho-cliq/reviews) — 4.4/5 stars (266 reviews)
- [Lark](https://www.g2.com/products/lark-lark/reviews) — 4.5/5 stars (179 reviews)
- [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17110 reviews)

---
## Top Discussions

### Jitsi

- Title: [What is the difference between Jitsi and zoom?](https://www.g2.com/discussions/what-is-the-difference-between-jitsi-and-zoom) — 2 comments, 1 upvote
  > **Top comment:** "You can read my review about it, but basically for me the core thing is the open source nature of Jitsi and it being free (but for administration/service..."
- Title: [How many users can meet on Jitsi?](https://www.g2.com/discussions/how-many-users-can-meet-on-jitsi) — 1 comment
  > **Top comment:** "500 users at a time."
- Title: [Is Jitsi better than zoom?](https://www.g2.com/discussions/is-jitsi-better-than-zoom) — 1 comment
  > **Top comment:** "Zoom is much ahead of race and Jitsi is not even qualified for the race"
- Title: [Awesome Software. Best for Online Chat and Meetup. It is not difficult to utilize and extremely light programming. Assist us in associating with companions, family and clients.](https://www.g2.com/discussions/awesome-software-best-for-online-chat-and-meetup-it-is-not-difficult-to-utilize-and-extremely-light-programming-assist-us-in-associating-with-companions-family-and-clients) — 1 comment, 1 upvote
  > **Top comment:** "Great program, but it lacks uploading images and files"
- Title: [What are the advantages of Jitsi?](https://www.g2.com/discussions/what-are-the-advantages-of-jitsi) — 1 comment
  > **Top comment:** "The use interface, the voice clarity, other key features"

### Microsoft Teams

- Title: [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) — 19 comments, 6 upvotes
  > **Top comment:** "Collaboration "
- Title: [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) — 18 comments, 10 upvotes
  > **Top comment:** "To use Microsoft Teams effectively, you typically need the following software and components:

Microsoft Teams Application: You can download and install..."
- Title: [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) — 13 comments, 4 upvotes
  > **Top comment:** "most used features in my work place
text based chat
video calling
team meetings"
- Title: [Does it integrate with gmail](https://www.g2.com/discussions/15479-does-it-integrate-with-gmail) — 9 comments, 2 upvotes
  > **Top comment:** "No"
- Title: [Is there a way to mute notifcations?](https://www.g2.com/discussions/33039-is-there-a-way-to-mute-notifcations) — 7 comments, 4 upvotes
  > **Top comment:** "If you go to "Channel notifications" in your settings, you can adjust notifications (and turn most of them off). "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jitsi-vs-microsoft-teams)