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Compare Jira and Zoho BugTracker 
Featured Products
At a Glance
Market Segments
Mid-Market (43.8% of reviews)
Small-Business (70.0% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$8/month /user if billed annually, plus tax as applicable
Jira
Star Rating
(7,448)4.3 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansZoho BugTracker
Star Rating
(41)4.4 out of 5
Market Segments
Small-Business (70.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$8/month /user if billed annually, plus tax as applicable
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jira excels in project management capabilities, allowing teams to manage multiple projects and deadlines seamlessly. Users appreciate features like the ability to assign tasks and track progress across various projects, which enhances overall productivity.
- Users say that Zoho BugTracker shines in its ease of deployment and customization options. Reviewers highlight the flexibility to tailor bug information fields according to specific requirements, making it a good fit for teams needing personalized workflows.
- According to verified reviews, Jira's user interface is praised for its intuitive design, enabling users to easily filter and categorize bugs. This functionality helps streamline processes, as one user noted the effectiveness of viewing bugs by different statuses like "in progress" and "done."
- Reviewers mention that while Jira has a robust feature set, it may present a steeper learning curve for new users compared to Zoho BugTracker, which is noted for its straightforward setup and user-friendly experience.
- G2 reviewers highlight that both products receive positive feedback regarding their support quality, but Jira's larger user base and extensive resources may provide more comprehensive community support and documentation compared to Zoho BugTracker.
- Users report that Jira's overall satisfaction is significantly higher, reflected in its G2 Score, which indicates a strong preference among users for its advanced project management tools, while Zoho BugTracker is favored by small businesses for its affordability and customization features.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Zoho BugTracker
Premium
$8
/month /user if billed annually, plus tax as applicable
Unlimited Projects, no upper limit on users
- Custom Fields
- Custom Roles & Profiles
- Custom Notifications
Free Trial
Jira
Free Trial is available
Zoho BugTracker
Free Trial is available
Ratings
Meets Requirements
8.9
6,070
8.9
30
Ease of Use
8.1
6,148
8.9
30
Ease of Setup
8.0
2,359
8.6
21
Ease of Admin
7.6
1,506
8.4
21
Quality of Support
8.3
4,754
8.4
24
Has the product been a good partner in doing business?
8.5
1,369
8.4
18
Product Direction (% positive)
8.4
5,896
8.4
30
Features by Category
Tasks
9.3
665
Not enough data
9.0
632
Not enough data
9.1
650
Not enough data
8.7
621
Not enough data
8.5
591
Not enough data
8.2
590
Not enough data
8.5
603
Not enough data
8.4
536
Not enough data
Projects
8.9
617
Not enough data
8.7
572
Not enough data
8.2
555
Not enough data
8.4
559
Not enough data
8.6
577
Not enough data
7.8
497
Not enough data
9.2
598
Not enough data
8.3
556
Not enough data
8.1
489
Not enough data
8.1
506
Not enough data
8.6
564
Not enough data
Resource Management
8.3
529
Not enough data
8.3
549
Not enough data
8.5
535
Not enough data
Project Monitoring
8.4
526
Not enough data
8.4
535
Not enough data
8.7
582
Not enough data
Generative AI
7.4
463
Not enough data
7.5
459
Not enough data
Agentic AI - Project Management
7.4
326
Not enough data
7.7
327
Not enough data
7.9
351
Not enough data
7.6
322
Not enough data
7.6
327
Not enough data
7.5
325
Not enough data
7.9
333
Not enough data
Bug Reporting
8.8
1815
8.8
13
8.8
1771
8.7
13
8.9
1852
8.6
12
Bug Monitoring
8.6
1762
8.5
13
8.9
1872
8.7
14
8.8
1740
8.5
13
Agentic AI - Bug Tracking
7.6
274
Not enough data
7.7
277
Not enough data
7.7
275
Not enough data
Responses
9.5
38
Not enough data
9.4
38
Not enough data
9.4
38
Not enough data
Automation - AI Agents
8.9
37
Not enough data
9.1
36
Not enough data
9.0
37
Not enough data
9.4
37
Not enough data
9.4
37
Not enough data
Platform
9.3
38
Not enough data
9.4
39
Not enough data
9.3
38
Not enough data
Autonomy - AI Agents
9.0
37
Not enough data
9.1
37
Not enough data
9.2
37
Not enough data
9.1
37
Not enough data
Generative AI
9.3
40
Not enough data
9.2
37
Not enough data
Communication
8.4
2719
Not enough data
8.2
2574
Not enough data
8.2
2484
Not enough data
Planning
8.7
3200
Not enough data
8.8
3289
Not enough data
8.8
3042
Not enough data
8.7
3179
Not enough data
8.3
2703
Not enough data
Workflow Management
8.6
3068
Not enough data
8.8
3390
Not enough data
7.9
2317
Not enough data
8.4
2552
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and Zoho BugTracker are categorized as Bug Tracking
Unique Categories
Jira is categorized as Product Management, Project Management, and AI Agents For Business Operations
Zoho BugTracker has no unique categories
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho BugTracker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.1%
Computer Software
23.6%
Financial Services
4.5%
Internet
4.2%
Marketing and Advertising
4.1%
Other
39.4%
Information Technology and Services
27.5%
Computer Software
25.0%
Marketing and Advertising
10.0%
Financial Services
7.5%
Research
5.0%
Other
25.0%
Discussions
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
Zoho BugTracker has no discussions with answers
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