Compare Jira and UserVoice 
At a Glance
Market Segments
Mid-Market (43.7% of reviews)
Mid-Market (62.5% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Starting at $10,788.00 200 Unique End Users Per Year
Jira
Star Rating
(7,575)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansUserVoice
Star Rating
(243)4.5 out of 5
Market Segments
Mid-Market (62.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $10,788.00 200 Unique End Users Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jira excels in providing visibility into tasks, bugs, and sprint status, which is crucial for development teams. Users appreciate features like custom workflows and agile boards that help manage development work in a structured and transparent way.
- Users say that UserVoice stands out for its ability to simplify feedback collection, enabling teams to continuously improve their products. The platform effectively bridges the gap between development and customer insights, ensuring that user feedback is integrated into product planning.
- Reviewers mention that while Jira offers robust tools for managing development workflows, some users find it challenging to configure the software to match their specific needs. This can lead to a steeper learning curve compared to UserVoice, which is noted for its user-friendly interface.
- According to verified reviews, UserVoice provides excellent features for capturing and analyzing customer feedback, making it easier for businesses to tailor their solutions to meet customer needs. This focus on customer input is a significant advantage for teams prioritizing user experience.
- G2 reviewers highlight that Jira's implementation process can be more complex, with some users noting that it requires a bit of time to fully leverage its capabilities. In contrast, UserVoice is praised for its straightforward setup, allowing teams to quickly start gathering feedback.
- Users report that while Jira has a strong overall satisfaction score, UserVoice shines in the quality of support it offers. Reviewers appreciate the responsive customer service and resources available for UserVoice, which enhances the overall user experience.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
UserVoice
Growth
Starting at $10,788.00
200 Unique End Users Per Year
Capture feedback directly from your customers, and organize that feedback to run faster, more efficient research. Keep your feedback program from becoming a “black hole” with questions and status updates.
- Capture feedback directly from your end users.
- Provide updates to internal team on feedback
- Analyze your feedback performance with built-in reports and metrics.
Free Trial
Jira
Free Trial is available
UserVoice
No trial information availableRatings
Meets Requirements
8.9
6,167
8.9
179
Ease of Use
8.1
6,251
8.8
181
Ease of Setup
8.0
2,453
8.5
81
Ease of Admin
7.6
1,571
8.6
93
Quality of Support
8.3
4,845
9.1
139
Has the product been a good partner in doing business?
8.6
1,433
9.1
88
Product Direction (% positive)
8.4
5,986
8.1
178
Features by Category
Tasks
9.3
673
Not enough data
9.0
627
Not enough data
9.1
650
Not enough data
8.8
616
Not enough data
8.5
580
Not enough data
8.2
577
Not enough data
8.5
596
Not enough data
8.5
524
Not enough data
Projects
9.0
611
Not enough data
8.7
560
Not enough data
8.2
542
Not enough data
8.5
551
Not enough data
8.6
565
Not enough data
7.8
486
Not enough data
9.2
602
Not enough data
8.3
541
Not enough data
8.1
474
Not enough data
8.1
495
Not enough data
8.7
557
Not enough data
Resource Management
8.3
517
Not enough data
8.4
541
Not enough data
8.5
524
Not enough data
Project Monitoring
8.4
515
Not enough data
8.4
524
Not enough data
8.8
577
Not enough data
Generative AI
7.4
452
Not enough data
7.5
450
Not enough data
Agentic AI - Project Management
7.4
317
Not enough data
7.7
316
Not enough data
7.9
342
Not enough data
7.7
315
Not enough data
7.6
319
Not enough data
7.4
315
Not enough data
7.9
327
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Bug Reporting
8.8
1800
Not enough data
8.8
1754
Not enough data
8.9
1840
Not enough data
Bug Monitoring
8.6
1747
Not enough data
8.9
1859
Not enough data
8.8
1726
Not enough data
Agentic AI - Bug Tracking
7.7
264
Not enough data
7.8
265
Not enough data
7.6
265
Not enough data
Management
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.7
5
Responses
9.5
39
Not enough data
9.4
39
Not enough data
9.4
39
Not enough data
Automation - AI Agents
9.0
38
Not enough data
9.1
37
Not enough data
9.0
38
Not enough data
9.4
38
Not enough data
9.4
38
Not enough data
Platform
9.4
39
Not enough data
9.5
43
Not enough data
9.3
40
Not enough data
Autonomy - AI Agents
9.0
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
38
Not enough data
Generative AI
9.2
42
Not enough data
9.2
39
Not enough data
Feedback
Not enough data
9.5
29
Not enough data
9.5
39
Idea Sources
Not enough data
9.4
36
Not enough data
9.3
37
Idea Collection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
21
Not enough data
9.3
34
Not enough data
Feature Not Available
Integrations
Not enough data
Feature Not Available
Not enough data
8.7
21
Agentic AI - Idea Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.9
25
Not enough data
8.6
20
Not enough data
8.6
21
Feedback Analysis
Not enough data
8.1
14
Not enough data
7.8
13
Not enough data
7.7
13
Feedback Sources
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.5
13
Not enough data
8.4
18
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
8.3
47
|
Verified
Not enough data
7.7
30
|
Verified
Not enough data
9.0
61
|
Verified
Not enough data
8.6
49
Process Management
Not enough data
8.5
61
|
Verified
Not enough data
8.6
16
Not enough data
8.2
58
|
Verified
Not enough data
8.4
45
System Management
Not enough data
8.9
54
|
Verified
Not enough data
8.8
38
Agentic AI - Decision-Making
Not enough data
Not enough data
Communication
8.4
2706
7.6
40
8.2
2557
Feature Not Available
8.2
2463
8.9
74
Planning
8.7
3182
Feature Not Available
8.8
3288
Feature Not Available
8.8
3057
7.5
31
8.7
3217
7.6
29
8.3
2686
Feature Not Available
Workflow Management
8.6
3053
Feature Not Available
8.9
3448
Feature Not Available
7.9
2297
Feature Not Available
8.4
2529
7.5
27
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and UserVoice are categorized as Product Management
Unique Categories
UserVoice is categorized as Feedback Analytics, User Research Repositories, Decision-Making, Repository Management, Product Analytics, Idea Management, and Enterprise Feedback Management
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserVoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.9%
Computer Software
23.6%
Financial Services
4.6%
Internet
4.1%
Marketing and Advertising
4.1%
Other
39.7%
Computer Software
42.7%
Information Technology and Services
19.8%
Financial Services
3.4%
Hospitality
2.6%
Telecommunications
2.2%
Other
29.3%
Discussions
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
UserVoice has no discussions with answers
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