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Compare Jira and UserVoice 
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At a Glance
Market Segments
Mid-Market (43.7% of reviews)
Mid-Market (62.7% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Starting at $10,788.00 200 Unique End Users Per Year
Jira
Star Rating
(7,209)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansUserVoice
Star Rating
(244)4.5 out of 5
Market Segments
Mid-Market (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $10,788.00 200 Unique End Users Per Year
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jira excels in team collaboration with a score of 9.4, making it a preferred choice for teams that prioritize communication and project management. In contrast, UserVoice, while still strong, has a slightly lower score of 8.9 in this area, indicating that it may not facilitate collaboration as effectively.
- Reviewers mention that UserVoice shines in feedback management, particularly with its high ranking of 9.5 for feedback ranking and 9.6 for commenting features. This makes it an excellent tool for gathering and analyzing user feedback, whereas Jira's feedback capabilities are not as robust, with lower scores in user reports and feedback.
- G2 users highlight that Jira's Kanban Board feature is highly rated at 8.8, providing a visual project management tool that many find essential for tracking progress. UserVoice, however, has a lower score of 7.5 in this area, suggesting that its project management features may not be as visually intuitive or effective.
- Users on G2 report that UserVoice's sentiment analysis feature scores 7.8, which is lower than Jira's 8.6. This indicates that Jira may provide better insights into user sentiment, which is crucial for product development and customer satisfaction.
- Reviewers mention that UserVoice's feedback collection capabilities are impressive, scoring 9.0, which is higher than Jira's performance in this area. This suggests that UserVoice is more effective at gathering diverse user opinions and suggestions, making it a better choice for companies focused on customer-driven development.
- Users say that Jira's ease of setup is rated at 7.6, which is lower than UserVoice's 8.5. This indicates that UserVoice may offer a more user-friendly onboarding experience, making it easier for new users to get started without extensive training.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
UserVoice
Growth
Starting at $10,788.00
200 Unique End Users Per Year
Capture feedback directly from your customers, and organize that feedback to run faster, more efficient research. Keep your feedback program from becoming a “black hole” with questions and status updates.
- Capture feedback directly from your end users.
- Provide updates to internal team on feedback
- Analyze your feedback performance with built-in reports and metrics.
Free Trial
Jira
Free Trial is available
UserVoice
No trial information availableRatings
Meets Requirements
8.9
5,904
8.9
180
Ease of Use
8.1
5,975
8.8
182
Ease of Setup
7.9
2,195
8.5
82
Ease of Admin
7.6
1,467
8.6
93
Quality of Support
8.3
4,600
9.1
140
Has the product been a good partner in doing business?
8.5
1,329
9.1
88
Product Direction (% positive)
8.4
5,732
8.1
179
Features by Category
Tasks
9.2
611
Not enough data
8.9
606
Not enough data
9.1
610
Not enough data
8.7
596
Not enough data
8.4
576
Not enough data
8.2
573
Not enough data
8.5
590
Not enough data
8.4
527
Not enough data
Projects
8.9
584
Not enough data
8.7
563
Not enough data
8.2
541
Not enough data
8.4
549
Not enough data
8.6
558
Not enough data
7.7
490
Not enough data
9.1
528
Not enough data
8.3
546
Not enough data
8.0
484
Not enough data
8.1
491
Not enough data
8.6
533
Not enough data
Resource Management
8.3
525
Not enough data
8.3
530
Not enough data
8.5
525
Not enough data
Project Monitoring
8.4
515
Not enough data
8.4
524
Not enough data
8.7
545
Not enough data
Generative AI
7.4
454
Not enough data
7.5
453
Not enough data
Agentic AI - Project Management
7.4
321
Not enough data
7.7
323
Not enough data
7.8
328
Not enough data
7.6
318
Not enough data
7.6
323
Not enough data
7.5
322
Not enough data
7.9
328
Not enough data
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Bug Reporting
8.8
1814
Not enough data
8.8
1771
Not enough data
8.8
1845
Not enough data
Bug Monitoring
8.6
1758
Not enough data
8.9
1860
Not enough data
8.8
1738
Not enough data
Agentic AI - Bug Tracking
7.6
272
Not enough data
7.7
275
Not enough data
7.7
273
Not enough data
Management
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
9.7
5
Responses
9.4
38
Not enough data
9.3
38
Not enough data
9.4
38
Not enough data
Automation - AI Agents
8.9
37
Not enough data
9.0
36
Not enough data
9.0
37
Not enough data
9.3
37
Not enough data
9.3
37
Not enough data
Platform
9.3
38
Not enough data
9.4
39
Not enough data
9.3
38
Not enough data
Autonomy - AI Agents
8.9
37
Not enough data
9.1
37
Not enough data
9.2
37
Not enough data
9.1
37
Not enough data
Generative AI
9.2
39
Not enough data
9.1
37
Not enough data
Feedback
Not enough data
9.5
29
Not enough data
9.5
39
Idea Sources
Not enough data
9.5
37
Not enough data
9.3
37
Idea Collection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
21
Not enough data
9.3
34
Not enough data
Feature Not Available
Integrations
Not enough data
Feature Not Available
Not enough data
8.7
21
Agentic AI - Idea Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
8.9
25
Not enough data
8.6
20
Not enough data
8.6
21
Feedback Analysis
Not enough data
8.1
14
Not enough data
7.8
13
Not enough data
7.7
13
Feedback Sources
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.5
13
Not enough data
8.4
18
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Management
Not enough data
8.3
47
|
Verified
Not enough data
7.7
30
|
Verified
Not enough data
9.0
61
|
Verified
Not enough data
8.6
49
Process Management
Not enough data
8.5
61
|
Verified
Not enough data
8.6
16
Not enough data
8.2
58
|
Verified
Not enough data
8.4
45
System Management
Not enough data
8.9
54
|
Verified
Not enough data
8.8
38
Agentic AI - Decision-Making
Not enough data
Not enough data
Communication
8.4
2697
7.6
40
8.2
2557
Feature Not Available
8.2
2468
8.9
74
Planning
8.7
3173
Feature Not Available
8.8
3252
Feature Not Available
8.8
2990
7.5
31
8.7
3091
7.6
29
8.3
2688
Feature Not Available
Workflow Management
8.6
3040
Feature Not Available
8.8
3299
Feature Not Available
7.9
2298
Feature Not Available
8.4
2533
7.5
27
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and UserVoice are categorized as Product Management
Unique Categories
UserVoice is categorized as Feedback Analytics, User Research Repositories, Decision-Making, Repository Management, Product Analytics, Idea Management, and Enterprise Feedback Management
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UserVoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.0%
Computer Software
23.7%
Financial Services
4.5%
Internet
4.3%
Marketing and Advertising
4.1%
Other
39.3%
Computer Software
42.5%
Information Technology and Services
19.7%
Financial Services
3.4%
Hospitality
2.6%
Telecommunications
2.1%
Other
29.6%
Discussions
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
UserVoice has no discussions with answers
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