Compare Jira and Trac 
Featured Products
At a Glance
Market Segments
Mid-Market (43.8% of reviews)
Small-Business (41.7% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
No pricing available
Jira
Star Rating
(7,726)4.3 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansTrac
Star Rating
(12)3.0 out of 5
Market Segments
Small-Business (41.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about TracSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jira excels in task organization, with users praising its ability to manage tasks, bugs, and sprints effectively. The customizable workflows allow teams to adapt the tool to their specific needs, making it a favorite for those looking for flexibility in project management.
- Users say that Trac offers a straightforward ticketing interface that encourages participation from non-developers. This feature helps teams coordinate changes more effectively, although it may not provide the same depth of functionality as Jira for complex project management.
- Reviewers mention that Jira's implementation process is quick and intuitive, with many highlighting the onboarding wizard that simplifies setup. In contrast, Trac has fewer recent reviews, which may indicate challenges in attracting new users or keeping up with modern project management needs.
- According to verified reviews, Jira's support quality stands out, with users rating it highly for responsiveness and helpfulness. In comparison, Trac's support has received lower ratings, suggesting that users may face challenges when seeking assistance.
- G2 reviewers highlight that Jira is particularly effective for tracking bugs through various stages, such as testing and fixing. Users appreciate the clarity it provides in identifying which bugs are ready for review, a feature that Trac, while functional, does not match in terms of depth and usability.
- Users note that while Trac provides a basic list of assigned bugs, it lacks the comprehensive project management features that Jira offers, such as Kanban boards and sprint planning. This difference makes Jira a more robust choice for teams needing detailed project oversight.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Trac
No pricing availableFree Trial
Jira
Free Trial is available
Trac
No trial information availableRatings
Meets Requirements
8.9
6,281
6.7
10
Ease of Use
8.1
6,361
5.0
10
Ease of Setup
8.0
2,553
Not enough data
Ease of Admin
7.7
1,677
Not enough data
Quality of Support
8.3
4,931
6.3
5
Has the product been a good partner in doing business?
8.6
1,540
Not enough data
Product Direction (% positive)
8.4
6,077
1.3
12
Features by Category
Tasks
9.3
691
Not enough data
9.0
632
Not enough data
9.1
660
Not enough data
8.8
611
Not enough data
8.5
574
Not enough data
8.2
558
Not enough data
8.5
586
Not enough data
8.4
508
Not enough data
Projects
9.0
606
Not enough data
8.7
551
Not enough data
8.2
527
Not enough data
8.4
537
Not enough data
8.6
551
Not enough data
7.7
470
Not enough data
9.3
606
Not enough data
8.3
523
Not enough data
8.0
458
Not enough data
8.1
482
Not enough data
8.6
545
Not enough data
Resource Management
8.3
500
Not enough data
8.3
525
Not enough data
8.4
511
Not enough data
Project Monitoring
8.4
499
Not enough data
8.4
509
Not enough data
8.8
570
Not enough data
Generative AI
7.4
438
Not enough data
7.5
437
Not enough data
Agentic AI - Project Management
7.4
305
Not enough data
7.7
304
Not enough data
7.9
333
Not enough data
7.6
303
Not enough data
7.6
307
Not enough data
7.4
303
Not enough data
7.9
316
Not enough data
Bug Reporting
8.8
1779
Not enough data
8.8
1731
Not enough data
8.9
1822
Not enough data
Bug Monitoring
8.6
1724
Not enough data
8.9
1840
Not enough data
8.8
1702
Not enough data
Agentic AI - Bug Tracking
7.6
251
Not enough data
7.7
254
Not enough data
7.6
253
Not enough data
Responses
9.6
35
Not enough data
9.4
35
Not enough data
9.4
35
Not enough data
Automation - AI Agents
8.9
34
Not enough data
9.1
33
Not enough data
9.0
34
Not enough data
9.4
35
Not enough data
9.4
35
Not enough data
Platform
9.4
35
Not enough data
9.5
40
Not enough data
9.4
36
Not enough data
Autonomy - AI Agents
9.1
34
Not enough data
9.2
34
Not enough data
9.2
34
Not enough data
9.1
34
Not enough data
Generative AI
9.2
38
Not enough data
9.2
35
Not enough data
Communication
8.4
2681
Not enough data
8.2
2532
Not enough data
8.1
2435
Not enough data
Planning
8.7
3163
Not enough data
8.8
3280
Not enough data
8.8
3064
Not enough data
8.7
3246
Not enough data
8.3
2660
Not enough data
Workflow Management
8.6
3029
Not enough data
8.9
3502
Not enough data
7.9
2266
Not enough data
8.4
2504
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and Trac are categorized as Bug Tracking
Unique Categories
Jira is categorized as Product Management, Project Management, and AI Agents For Business Operations
Trac has no unique categories
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trac
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.7%
Computer Software
23.6%
Financial Services
4.7%
Marketing and Advertising
4.2%
Internet
4.1%
Other
39.7%
Information Technology and Services
33.3%
Computer Software
16.7%
Publishing
8.3%
Non-Profit Organization Management
8.3%
Management Consulting
8.3%
Other
25.0%
Discussions
Is Jira a good tool?
12 Comments
MN
Yes, it is. It's good for having an area to house all tasks required for a scope of work. Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
9 Comments
SN
With jira we were able to streamline team collaboration by showing the actual status of all the team effort in jira timeline while we conduct Scrum...Read more
Trac has no discussions with answers
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