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Compare Jira and Trac 
Featured Products
At a Glance
Market Segments
Mid-Market (43.9% of reviews)
Small-Business (41.7% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
No pricing available
Jira
Star Rating
(7,418)4.3 out of 5
Market Segments
Mid-Market (43.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansTrac
Star Rating
(12)3.0 out of 5
Market Segments
Small-Business (41.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about TracSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jira excels in project management capabilities, allowing teams to manage multiple projects and deadlines seamlessly. Users appreciate features like task assignment and progress tracking, which enhance collaboration across projects.
- Users say that Trac offers a straightforward ticketing interface that encourages participation from non-developers. This feature helps in gathering feature requests and bug reports, making it easier for teams to coordinate changes.
- Reviewers mention that Jira's user interface is highly praised for its ability to filter and categorize bugs effectively. This functionality streamlines processes, making it easier for teams to stay organized and focused on their tasks.
- According to verified reviews, Jira's implementation process is notably quick and intuitive, with users highlighting the onboarding wizard that simplifies setup. In contrast, Trac has fewer recent reviews, which may indicate challenges in user experience or support.
- G2 reviewers highlight that Jira provides robust support, with a quality rating that reflects users' satisfaction. In comparison, Trac's support quality is perceived as less favorable, which could impact user experience for those needing assistance.
- Users report that while Jira meets a wide range of workflow needs, Trac's capabilities may be more limited, particularly for larger teams or complex projects. Jira's extensive features cater well to mid-market users, while Trac seems to resonate more with small businesses.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Trac
No pricing availableFree Trial
Jira
Free Trial is available
Trac
No trial information availableRatings
Meets Requirements
8.9
6,049
6.7
10
Ease of Use
8.1
6,125
5.0
10
Ease of Setup
8.0
2,338
Not enough data
Ease of Admin
7.6
1,493
Not enough data
Quality of Support
8.3
4,733
6.3
5
Has the product been a good partner in doing business?
8.5
1,355
Not enough data
Product Direction (% positive)
8.4
5,876
1.3
12
Features by Category
Tasks
9.2
661
Not enough data
9.0
630
Not enough data
9.1
645
Not enough data
8.7
617
Not enough data
8.5
591
Not enough data
8.1
588
Not enough data
8.5
602
Not enough data
8.4
535
Not enough data
Projects
8.9
616
Not enough data
8.7
571
Not enough data
8.2
553
Not enough data
8.4
557
Not enough data
8.6
575
Not enough data
7.7
496
Not enough data
9.2
592
Not enough data
8.3
557
Not enough data
8.1
487
Not enough data
8.1
504
Not enough data
8.6
560
Not enough data
Resource Management
8.3
528
Not enough data
8.3
546
Not enough data
8.5
533
Not enough data
Project Monitoring
8.4
524
Not enough data
8.4
532
Not enough data
8.7
580
Not enough data
Generative AI
7.4
460
Not enough data
7.5
456
Not enough data
Agentic AI - Project Management
7.4
325
Not enough data
7.7
326
Not enough data
7.9
349
Not enough data
7.6
321
Not enough data
7.6
326
Not enough data
7.5
324
Not enough data
7.9
331
Not enough data
Bug Reporting
8.8
1818
Not enough data
8.8
1774
Not enough data
8.9
1855
Not enough data
Bug Monitoring
8.6
1765
Not enough data
8.9
1873
Not enough data
8.8
1741
Not enough data
Agentic AI - Bug Tracking
7.6
275
Not enough data
7.7
279
Not enough data
7.7
276
Not enough data
Responses
9.4
36
Not enough data
9.4
36
Not enough data
9.4
36
Not enough data
Automation - AI Agents
8.9
35
Not enough data
9.0
34
Not enough data
9.0
35
Not enough data
9.4
35
Not enough data
9.3
35
Not enough data
Platform
9.3
36
Not enough data
9.4
37
Not enough data
9.3
36
Not enough data
Autonomy - AI Agents
9.0
35
Not enough data
9.1
35
Not enough data
9.2
35
Not enough data
9.0
35
Not enough data
Generative AI
9.2
38
Not enough data
9.1
35
Not enough data
Communication
8.4
2715
Not enough data
8.2
2569
Not enough data
8.2
2481
Not enough data
Planning
8.7
3193
Not enough data
8.8
3279
Not enough data
8.8
3030
Not enough data
8.7
3167
Not enough data
8.3
2700
Not enough data
Workflow Management
8.6
3065
Not enough data
8.8
3375
Not enough data
7.9
2312
Not enough data
8.4
2548
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and Trac are categorized as Bug Tracking
Unique Categories
Jira is categorized as Product Management, Project Management, and AI Agents For Business Operations
Trac has no unique categories
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trac
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.1%
Computer Software
23.6%
Financial Services
4.5%
Internet
4.3%
Marketing and Advertising
4.1%
Other
39.4%
Information Technology and Services
33.3%
Computer Software
16.7%
Publishing
8.3%
Non-Profit Organization Management
8.3%
Management Consulting
8.3%
Other
25.0%
Discussions
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
Trac has no discussions with answers
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