Introducing G2.ai, the future of software buying.Try now
Compare Jira and TaskRay 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Zoho Projects
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Archer Consulting Team
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Kualitee
Visit Website
At a Glance
Market Segments
Mid-Market (43.7% of reviews)
Mid-Market (49.7% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Contact Us 1 User Per Month
Jira
Star Rating
(7,189)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansTaskRay
Star Rating
(160)4.3 out of 5
Market Segments
Mid-Market (49.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that while both Jira and TaskRay have a solid star rating of 4.3, Jira stands out with a larger number of reviews (6146) compared to TaskRay's 152, indicating a more established user base and potentially more comprehensive feedback.
- Reviewers mention that Jira excels in issue tracking with a score of 8.8, while TaskRay falls behind at 6.7. Users appreciate Jira's robust features for managing bugs and issues, which are critical for software development projects.
- Users on G2 highlight that TaskRay offers a better quality of support with a score of 8.8 compared to Jira's 8.2. Reviewers appreciate TaskRay's responsive customer service, which can be crucial for teams needing quick assistance.
- Reviewers say that Jira's creation and assignment features score 8.8, making it easier for teams to manage tasks effectively, while TaskRay's score of 8.4 indicates it is slightly less efficient in this area, which can impact workflow management.
- Users report that TaskRay shines in ease of use with a score of 8.3, compared to Jira's 8.0. Many users find TaskRay's interface more intuitive, which can lead to quicker onboarding for new team members.
- G2 users mention that while both products have similar capabilities in planning, Jira's score of 8.6 outperforms TaskRay's 7.8, indicating that Jira may offer more advanced planning tools that can benefit project managers looking for detailed project oversight.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
TaskRay
Starter
Contact Us
1 User Per Month
Standardize processes and manage your team’s work in one place
- Project Views
- Work Management
- Templates & Automation
Free Trial
Jira
Free Trial is available
TaskRay
Free Trial is available
Ratings
Meets Requirements
8.9
5,891
8.5
130
Ease of Use
8.1
5,961
8.4
130
Ease of Setup
7.9
2,182
7.5
91
Ease of Admin
7.6
1,464
8.2
91
Quality of Support
8.3
4,590
8.8
121
Has the product been a good partner in doing business?
8.5
1,326
9.1
85
Product Direction (% positive)
8.4
5,719
8.4
128
Features by Category
Tasks
9.2
606
8.4
30
8.9
603
8.8
30
9.1
604
8.2
29
8.7
594
8.2
26
8.4
572
7.5
29
8.2
572
6.4
25
8.5
589
8.3
30
8.4
526
7.1
26
Projects
8.9
582
7.8
30
8.7
562
8.0
30
8.2
541
7.8
27
8.4
549
6.9
28
8.6
557
8.0
29
7.7
490
5.9
19
9.1
521
6.7
23
8.3
545
7.3
28
8.0
484
6.7
18
8.1
491
7.0
22
8.6
532
6.3
17
Resource Management
8.3
525
6.3
21
8.3
530
6.6
21
8.5
525
7.1
23
Project Monitoring
8.4
515
6.8
20
8.4
524
6.8
18
8.7
543
7.9
21
Generative AI
7.4
454
Feature Not Available
7.5
453
Feature Not Available
Agentic AI - Project Management
7.4
321
Not enough data
7.7
323
Not enough data
7.8
327
Not enough data
7.6
318
Not enough data
7.6
323
Not enough data
7.5
322
Not enough data
7.9
328
Not enough data
Planning
Not enough data
6.7
8
Not enough data
6.7
9
Not enough data
7.2
10
Optimization
Not enough data
7.5
10
Not enough data
6.3
9
Not enough data
6.5
8
Bug Reporting
8.8
1813
Not enough data
8.7
1770
Not enough data
8.8
1844
Not enough data
Bug Monitoring
8.6
1757
Not enough data
8.9
1858
Not enough data
8.8
1736
Not enough data
Agentic AI - Bug Tracking
7.6
271
Not enough data
7.7
274
Not enough data
7.7
271
Not enough data
Task Creation
Not enough data
8.8
25
Not enough data
8.7
25
Not enough data
8.8
26
Not enough data
7.2
19
Task Management
Not enough data
8.2
19
Not enough data
8.1
20
Not enough data
8.0
22
Not enough data
8.3
15
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Automation
Not enough data
7.5
14
Not enough data
8.2
15
Not enough data
7.8
13
Administration
Not enough data
8.2
16
Not enough data
7.7
15
Not enough data
8.8
15
Project management
Not enough data
7.9
16
Not enough data
7.9
15
Not enough data
8.2
17
Not enough data
8.4
16
Not enough data
7.5
17
Not enough data
7.9
14
Not enough data
7.9
16
Workload
Not enough data
7.5
12
Not enough data
7.4
12
Not enough data
7.4
14
Not enough data
7.1
14
Communication & Collaboration
Not enough data
6.9
15
Not enough data
6.9
14
Not enough data
7.7
16
Cost Management
Not enough data
6.0
10
Not enough data
6.5
14
Not enough data
5.7
9
Integration
Not enough data
6.4
12
Not enough data
6.4
11
Not enough data
6.3
10
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.4
37
Not enough data
9.3
37
Not enough data
9.4
37
Not enough data
Automation - AI Agents
8.8
36
Not enough data
9.0
35
Not enough data
8.9
36
Not enough data
9.4
36
Not enough data
9.3
36
Not enough data
Platform
9.3
37
Not enough data
9.4
37
Not enough data
9.2
37
Not enough data
Autonomy - AI Agents
8.9
36
Not enough data
9.0
36
Not enough data
9.2
36
Not enough data
9.0
36
Not enough data
Generative AI
9.1
37
Not enough data
9.1
36
Not enough data
Onboarding Setup
Not enough data
7.9
11
Not enough data
8.2
13
Not enough data
7.6
13
Project Tracking
Not enough data
7.8
13
Not enough data
7.9
8
Not enough data
7.1
11
Not enough data
8.8
12
Not enough data
8.2
10
Customer Engagement
Not enough data
7.2
9
Not enough data
6.7
10
Not enough data
6.9
9
Not enough data
7.7
11
Not enough data
7.5
10
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.4
2696
Not enough data
8.2
2556
Not enough data
8.1
2467
Not enough data
Planning
8.7
3171
Not enough data
8.8
3250
Not enough data
8.8
2986
Not enough data
8.7
3086
Not enough data
8.3
2687
Not enough data
Workflow Management
8.6
3038
Not enough data
8.8
3291
Not enough data
7.9
2297
Not enough data
8.4
2532
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and TaskRay are categorized as Project Management
Unique Categories
TaskRay is categorized as Client Onboarding, Work Management, Resource Management, Task Management, and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TaskRay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.1%
Computer Software
23.7%
Financial Services
4.5%
Internet
4.3%
Marketing and Advertising
4.1%
Other
39.3%
Computer Software
18.1%
Information Technology and Services
11.0%
Non-Profit Organization Management
7.1%
Internet
5.8%
Marketing and Advertising
5.2%
Other
52.9%
Discussions
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
Do I need a Salesforce license to use TaskRay?
1 Comment
Official Response from TaskRay
Yes. TaskRay is a native app built directly within the Salesforce platform. This means it's secure, reliable, very customizable, reportable and easily...Read more
What level Salesforce license do I need for TaskRay?
1 Comment
Official Response from TaskRay
TaskRay works with all Sales and Service Cloud licenses from Professional Edition through Unlimited Edition.Read more
How can I most economically add TaskRay users who are not already Salesforce users?
1 Comment
Official Response from TaskRay
TaskRay also works perfectly with Salesforce Platform license types, such as Employee Apps Starter or Community licenses. (Note: You must have at least...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
