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At a Glance
Market Segments
Mid-Market (43.7% of reviews)
Small-Business (81.8% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Contact Us
Jira
Star Rating
(7,219)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSynergy
Star Rating
(23)4.5 out of 5
Market Segments
Small-Business (81.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jira excels in its robust issue tracking capabilities, particularly with its customizable workflows, which many find essential for managing complex projects. However, some users mention that the learning curve can be steep for new users.
- Reviewers mention that Synergy shines in its user-friendly interface, making it easier for small teams to adopt quickly. Users on G2 appreciate the intuitive design, which they feel enhances productivity right from the start.
- G2 users highlight that Jira's extensive integration options with other tools, such as Confluence and Bitbucket, provide a seamless experience for teams already using those platforms. In contrast, users report that Synergy lacks some of these integrations, which can limit its flexibility.
- Reviewers say that while both products have similar scores for meeting requirements, Synergy's quality of support stands out, with users praising the responsiveness and helpfulness of the support team, leading to a higher satisfaction rate.
- Users say that Jira's entry-level pricing is more transparent, starting at $20 per month for 10 users, making it accessible for mid-market companies. In comparison, Synergy's pricing model requires potential customers to contact them, which some users find less convenient.
- Reviewers mention that while both products have positive feedback regarding product direction, Synergy's higher score indicates a stronger confidence among users in its future development and feature enhancements, which is crucial for long-term planning.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Synergy
Business
Contact Us
- Project phases – Group stages together
- Customise reports – Save and share
- Budgets – Analyse profitability
Free Trial
Jira
Free Trial is available
Synergy
Free Trial is available
Ratings
Meets Requirements
8.9
5,907
8.8
21
Ease of Use
8.1
5,979
8.3
21
Ease of Setup
7.9
2,198
7.3
17
Ease of Admin
7.6
1,469
8.5
17
Quality of Support
8.3
4,602
9.0
21
Has the product been a good partner in doing business?
8.5
1,331
9.0
17
Product Direction (% positive)
8.4
5,735
9.4
21
Features by Category
Tasks
9.2
614
Not enough data
8.9
607
Not enough data
9.1
611
Not enough data
8.7
597
Not enough data
8.5
577
Not enough data
8.2
574
Not enough data
8.5
591
Not enough data
8.4
527
Not enough data
Projects
8.9
586
Not enough data
8.7
564
Not enough data
8.2
542
Not enough data
8.4
549
Not enough data
8.6
559
Not enough data
7.7
490
Not enough data
9.1
530
Not enough data
8.3
546
Not enough data
8.0
484
Not enough data
8.1
491
Not enough data
8.6
535
Not enough data
Resource Management
8.3
525
Not enough data
8.3
531
Not enough data
8.5
526
Not enough data
Project Monitoring
8.4
515
Not enough data
8.4
524
Not enough data
8.7
547
Not enough data
Generative AI
7.4
454
Not enough data
7.5
453
Not enough data
Agentic AI - Project Management
7.4
321
Not enough data
7.7
323
Not enough data
7.8
329
Not enough data
7.6
318
Not enough data
7.6
323
Not enough data
7.5
322
Not enough data
7.9
328
Not enough data
Cost Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
8.8
1814
Not enough data
8.8
1771
Not enough data
8.8
1845
Not enough data
Bug Monitoring
8.6
1758
Not enough data
8.9
1860
Not enough data
8.8
1738
Not enough data
Agentic AI - Bug Tracking
7.6
272
Not enough data
7.7
275
Not enough data
7.7
273
Not enough data
Accounting
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Project-Based ERP
Not enough data
Not enough data
Not enough data
Not enough data
Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales & Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
HR
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Procurement
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Task Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Portfolio Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Project management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Workload
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication & Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Documents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Controls
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Remote Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Responses
9.4
38
Not enough data
9.3
38
Not enough data
9.4
38
Not enough data
Automation - AI Agents
8.9
37
Not enough data
9.0
36
Not enough data
9.0
37
Not enough data
9.3
37
Not enough data
9.3
37
Not enough data
Platform
9.3
38
Not enough data
9.4
39
Not enough data
9.3
38
Not enough data
Autonomy - AI Agents
8.9
37
Not enough data
9.1
37
Not enough data
9.2
37
Not enough data
9.1
37
Not enough data
Generative AI
9.2
39
Not enough data
9.1
37
Not enough data
Bill Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Billing
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Communication
8.4
2698
Not enough data
8.2
2557
Not enough data
8.2
2468
Not enough data
Planning
8.7
3173
Not enough data
8.8
3253
Not enough data
8.8
2991
Not enough data
8.7
3095
Not enough data
8.3
2689
Not enough data
Workflow Management
8.6
3041
Not enough data
8.8
3300
Not enough data
7.9
2298
Not enough data
8.4
2533
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and Synergy are categorized as Project Management
Unique Categories
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Synergy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.1%
Computer Software
23.7%
Financial Services
4.5%
Internet
4.3%
Marketing and Advertising
4.1%
Other
39.3%
Civil Engineering
27.3%
Architecture & Planning
27.3%
Mechanical or Industrial Engineering
13.6%
Design
9.1%
Construction
9.1%
Other
13.6%
Discussions
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
Is Synergy only available in Australia?
1 Comment
Official Response from Synergy
Synergy is available anywhere you can freely access the internet. Our HQ is Sydney, Australia. People across the globe can use Synergy — all you need is an...Read more
What do you mean by 'pure cloud' software?
1 Comment
Official Response from Synergy
Pure cloud software — sometimes called Software-as-a-Service or SaaS — is a way of delivering applications, like Synergy, over the Internet as a subscription...Read more
Is Synergy a new product?
1 Comment
Official Response from Synergy
Yes, brand spanking new. We have built Synergy from the ground up on a pure cloud platform (Microsoft Azure) to provide a better, more modern alternative to...Read more
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