Compare Jira and Smartsheet 
Featured Products
At a Glance
Market Segments
Mid-Market (43.8% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$9.00 1 user Per Month
Jira
Star Rating
(7,459)4.3 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSmartsheet
Star Rating
(21,418)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartsheet excels in user-friendliness, with many users appreciating its intuitive interface and customizable sheets that help teams track tasks, deadlines, and resources effectively. This flexibility is often highlighted as a key advantage for project tracking and collaboration.
- Users say that Jira stands out for its robust task management capabilities, particularly for agile teams. Reviewers mention the ease of assigning work and tracking progress across multiple projects, which is enhanced by features like to-do lists and effective categorization of tasks.
- According to verified reviews, Smartsheet's implementation process is praised for being quick and straightforward, allowing teams to get up and running without significant hurdles. Users appreciate the real-time updates that keep everyone aligned on project status.
- Reviewers mention that while Jira offers powerful issue tracking features, some users find its interface less intuitive compared to Smartsheet. However, they do appreciate the ability to filter and categorize bugs efficiently, which helps streamline their workflow.
- G2 reviewers highlight that Smartsheet provides strong support for project allocation and deadline management, making it easier for teams to stay organized. Users specifically note how it simplifies communication with project managers regarding queries and updates.
- Users report that Jira's speed and performance are significant advantages, especially when managing multiple projects. The platform's ability to handle complex workflows and provide detailed insights into project progress is often cited as a reason for its high satisfaction ratings.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
Jira
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
8.9
6,075
8.5
18,130
Ease of Use
8.1
6,154
8.4
18,370
Ease of Setup
8.0
2,365
8.3
10,161
Ease of Admin
7.6
1,511
8.5
7,613
Quality of Support
8.3
4,759
8.3
14,035
Has the product been a good partner in doing business?
8.5
1,374
8.6
7,063
Product Direction (% positive)
8.4
5,901
8.6
17,623
Features by Category
Tasks
9.2
668
8.7
10062
|
Verified
9.0
633
8.8
10067
|
Verified
9.1
651
8.5
9787
|
Verified
8.7
623
8.4
9466
|
Verified
8.5
592
8.1
9274
|
Verified
8.2
591
Feature Not Available
8.5
605
8.1
9339
|
Verified
8.4
537
8.0
8801
|
Verified
Projects
8.9
620
8.6
9285
|
Verified
8.7
574
8.3
8631
|
Verified
8.2
555
8.2
8747
|
Verified
8.4
559
8.0
8661
|
Verified
8.6
578
8.2
8832
|
Verified
7.8
497
7.6
7601
|
Verified
9.2
601
8.0
8303
|
Verified
8.3
556
8.1
8864
|
Verified
8.1
489
7.8
7843
|
Verified
8.1
507
7.6
7446
|
Verified
8.6
565
7.6
7265
|
Verified
Resource Management
8.3
529
7.6
7741
|
Verified
8.3
550
7.6
7809
|
Verified
8.5
535
8.1
8441
|
Verified
Project Monitoring
8.4
526
7.8
7453
|
Verified
8.4
535
7.7
7562
|
Verified
8.7
585
8.2
8614
|
Verified
Generative AI
7.4
463
6.0
3063
7.5
459
6.1
3047
Agentic AI - Project Management
7.4
326
5.6
925
7.7
327
5.9
924
7.9
353
5.7
919
7.6
322
5.7
915
7.6
327
5.7
915
7.5
325
5.6
912
7.9
333
5.8
915
Portfolio Management
Not enough data
7.9
4814
Not enough data
8.5
5519
Not enough data
8.0
5000
Not enough data
7.7
4604
Project Management
Not enough data
8.2
5421
Not enough data
8.3
5497
Not enough data
7.7
4624
Resource Management
Not enough data
7.8
4755
Not enough data
7.8
4824
Not enough data
7.9
4774
Data & Analytics
Not enough data
8.0
4985
Not enough data
8.0
5163
Not enough data
8.1
5077
Not enough data
7.5
4447
Strategy - Project and Portfolio Management
Not enough data
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Setup
Not enough data
8.3
5156
Not enough data
Feature Not Available
Not enough data
8.1
5020
Not enough data
8.5
5392
Management
Not enough data
Feature Not Available
Not enough data
8.1
4651
Not enough data
7.5
4366
Generative AI
Not enough data
6.3
1817
Agentic AI - Workflow Management
Not enough data
5.9
406
Not enough data
5.9
408
Not enough data
5.9
403
Not enough data
5.9
399
Not enough data
5.9
398
Not enough data
5.9
400
Not enough data
6.1
401
Bug Reporting
8.8
1815
Not enough data
8.8
1771
Not enough data
8.9
1852
Not enough data
Bug Monitoring
8.6
1762
Not enough data
8.9
1872
Not enough data
8.8
1740
Not enough data
Agentic AI - Bug Tracking
7.6
274
Not enough data
7.7
277
Not enough data
7.7
275
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Task Creation
Not enough data
8.7
7311
Not enough data
8.8
7393
Not enough data
8.3
6925
Not enough data
7.8
6116
Task Management
Not enough data
8.5
7069
Not enough data
8.5
6979
Not enough data
8.1
6638
Not enough data
8.2
6464
Generative AI
Not enough data
6.2
2414
Not enough data
6.2
2416
Automation
Not enough data
8.5
4249
Not enough data
8.3
4203
Not enough data
8.1
3938
Administration
Not enough data
8.2
4103
Not enough data
8.1
3884
Not enough data
8.8
4101
Project management
Not enough data
8.7
4167
Not enough data
8.2
3895
Not enough data
8.6
4177
Not enough data
8.3
4028
Not enough data
8.4
3946
Not enough data
8.0
3623
Not enough data
8.3
4066
Workload
Not enough data
8.0
3695
Not enough data
8.3
3937
Not enough data
8.0
3739
Not enough data
7.9
3553
Communication & Collaboration
Not enough data
8.1
3723
Not enough data
8.3
3918
Not enough data
8.8
4116
Cost Management
Not enough data
7.7
3428
Not enough data
7.8
3422
Not enough data
7.5
3233
Integration
Not enough data
7.4
3275
Not enough data
7.4
3325
Not enough data
7.4
3356
Generative AI
Not enough data
6.5
1654
Not enough data
6.5
1660
Agentic AI - Work Management
Not enough data
5.8
363
Not enough data
6.0
361
Not enough data
5.8
361
Not enough data
5.8
359
Communication
Not enough data
7.2
5664
Not enough data
7.6
6046
Not enough data
7.5
5802
Not enough data
7.7
5828
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.4
7184
Not enough data
8.4
7125
Not enough data
8.0
6871
Not enough data
7.8
6096
Controls
Not enough data
8.0
6468
Not enough data
7.6
5487
Not enough data
8.2
6800
Not enough data
Feature Not Available
Not enough data
7.9
6084
Project Management
Not enough data
8.8
7424
Not enough data
8.7
7296
Not enough data
8.6
7161
Not enough data
7.9
6148
Remote Collaboration
Not enough data
8.4
6558
Not enough data
8.5
6738
Not enough data
8.4
6630
Not enough data
Feature Not Available
Generative AI
Not enough data
6.3
2273
Not enough data
6.3
2277
Agentic AI - Project Collaboration
Not enough data
5.7
427
Not enough data
5.6
427
Responses
9.5
38
Not enough data
9.4
38
Not enough data
9.4
38
Not enough data
Automation - AI Agents
8.9
37
Not enough data
9.1
36
Not enough data
9.0
37
Not enough data
9.4
37
Not enough data
9.4
37
Not enough data
Platform
9.3
38
Not enough data
9.4
39
Not enough data
9.3
38
Not enough data
Autonomy - AI Agents
9.0
37
Not enough data
9.1
37
Not enough data
9.2
37
Not enough data
9.1
37
Not enough data
Generative AI
9.3
40
Not enough data
9.2
37
Not enough data
Communication
8.4
2714
Not enough data
8.2
2571
Not enough data
8.2
2479
Not enough data
Planning
8.7
3195
Not enough data
8.8
3286
Not enough data
8.8
3039
Not enough data
8.7
3181
Not enough data
8.3
2698
Not enough data
Workflow Management
8.6
3065
Not enough data
8.8
3392
Not enough data
7.9
2312
Not enough data
8.4
2548
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and Smartsheet are categorized as Project Management
Unique Categories
Smartsheet is categorized as Project Collaboration, Work Management, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, Project and Portfolio Management, and Task Management
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.0%
Computer Software
23.6%
Financial Services
4.6%
Internet
4.2%
Marketing and Advertising
4.1%
Other
39.5%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Discussions
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
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