# Jira vs Smartsheet Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Smartsheet excels in providing a centralized platform for task tracking and team collaboration. Users appreciate the real-time updates and visibility, which enhance organization and accountability, making it easier to manage workloads effectively.
- **Users say** that Jira stands out for its user-friendly interface, particularly when managing time and tracking work. The intuitive design of the Kanban board is frequently highlighted, making it a favorite among teams looking for a straightforward project management solution.
- **According to verified reviews** , Smartsheet offers unique features like the ability to request updates on specific fields without granting full access to the entire sheet. This flexibility is praised by users who need to maintain control over sensitive information while still collaborating effectively.
- **Reviewers mention** that Jira's AI-powered functionalities, such as automated issue summaries and ticket refinement assistance, significantly reduce manual effort. This innovation is particularly beneficial for teams looking to streamline their workflows and improve efficiency.
- **G2 reviewers highlight** that while Smartsheet has a strong focus on project planning and task management, it sometimes faces challenges in meeting specific workflow needs. Users have noted configuration difficulties, which can hinder the overall experience for some teams.
- **Users report** that Jira's advanced analytics and dashboard features provide enhanced visibility into project progress, making it easier for teams to track performance metrics. This capability is especially valuable for organizations that prioritize data-driven decision-making.



---
## Frequently Asked Questions

### What is the difference between Smartsheet vs Jira?

Smartsheet and Jira differ most clearly in their interface approach and top reviewer-cited strengths, with Smartsheet favored for its spreadsheet-style flexibility and Jira for its robust task tracking and Agile workflow support.

| [Smartsheet](https://www.g2.com/products/smartsheet/reviews) | [Jira](https://www.g2.com/products/jira/reviews) |
| --- | --- |
| 4.4/5 (22,707 reviews) | 4.3/5 (7,936 reviews) |
| Mid-Market | Mid-Market |
| 8.3 | 8.1 |
| 8.3 | 8.4 |
| Flexible, spreadsheet-style project and workflow management | Robust task tracking, Agile workflows, and integrations |



### How do the pricing models of Smartsheet and Jira compare?

Smartsheet and Jira are rated at parity for value, with both scoring 8.6 on Ease of Doing Business With.

- **Smartsheet:** In recent reviews, buyers highlight the platform's depth and sophistication but note that per-user pricing can add up quickly for growing teams.
- **Jira:** Reviewers describe Jira as offering strong value for its robust feature set, though some mention that advanced features and add-ons can increase the total cost of ownership.
- **Switching reasons:** Reviewers switching from Smartsheet to alternatives often cite cost concerns and the need for more flexible pricing for occasional or view-only users.



### What are the best alternatives to Smartsheet and Jira?

The top 3 alternatives to Smartsheet and Jira are ClickUp, monday AI Work Platform, and Teamwork.com.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Smartsheet](https://www.g2.com/products/smartsheet/reviews) | 4.4/5 (22,707 reviews) | Mid-Market | Per-user pricing can be high for large teams | Flexible, spreadsheet-style project management |
| [Jira](https://www.g2.com/products/jira/reviews) | 4.3/5 (7,936 reviews) | Mid-Market | Advanced features and add-ons can increase cost | Robust task tracking and Agile workflows |
| [ClickUp](https://www.g2.com/products/clickup/reviews) | 4.6/5 (13,721 reviews) | Small-Business | — | Highly customizable and all-in-one productivity platform |
| [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) | 4.7/5 (17,145 reviews) | Small-Business | — | Intuitive interface and strong automation features |
| [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) | 4.4/5 (1,215 reviews) | Small-Business | — | Comprehensive project management and collaboration tools |



### Which Project Management features should I prioritize when comparing Smartsheet and Jira?

Buyers comparing Smartsheet and Jira should prioritize Task Tracking, Integrations, Automation, Customization, and Reporting.

- **Task Tracking:** Jira is cited in 801 reviews for task tracking, while Smartsheet is frequently praised for centralized project and task management in recent reviews.
- **Integrations:** Jira is mentioned in 585 reviews for integrations, with specific praise for Confluence (552 mentions), Bitbucket (286), and GitHub (250); Smartsheet is cited for integration with Jira (269 mentions) and Microsoft 365 (26).
- **Automation:** Jira is mentioned in 290 reviews for automation, while Smartsheet reviewers highlight automation features as a key time-saver.
- **Customization:** Jira is cited in 520 reviews for customization and customizability, while Smartsheet is praised for flexible, spreadsheet-style customization in recent reviews.
- **Reporting:** Both products are praised for reporting and dashboard capabilities, with Smartsheet reviewers highlighting executive-level views and Jira reviewers noting robust reporting and analytics.



### What are the pros and cons of Smartsheet vs Jira?

Smartsheet's headline strength is its flexible, spreadsheet-style interface, while Jira excels in robust task tracking and Agile workflow support.

- **Smartsheet strengths:** Flexible grid-based interface, strong automation, centralized project management, and customizable dashboards.
- **Smartsheet trade-offs:** Learning curve (1,183 mentions), missing features (899), complexity (302), time-consumption (254), and cost concerns for larger teams.
- **Jira strengths:** Task tracking (801 mentions), project management (857), integrations (585), customization (520), and automation (290).
- **Jira trade-offs:** Complexity (504 mentions), complex usability (295), organization difficulties (147), and a steeper learning curve for new users.



### Is Smartsheet or Jira better for small businesses?

ClickUp and monday AI Work Platform are the top alternatives for small businesses, but between Smartsheet and Jira, both primarily serve the Mid-Market segment.

- **Smartsheet:** Mid-Market is the largest segment, with reviewers noting scalability and flexibility but also mentioning a learning curve and higher per-user costs for small teams.
- **Jira:** Mid-Market is the largest segment, with reviewers highlighting robust task tracking and integrations, though some small-business users find it complex and developer-focused.



### Which Project Management platform has better integrations?

Jira is favored by reviewers for integrations, with higher all-time mention counts and broader third-party ecosystem support.

- **Smartsheet:** Integrates with Jira (269 mentions), Confluence (28), and Microsoft 365 (26), with reviewers noting helpful connections for project visibility and workflow automation.
- **Jira:** Integrates with Confluence (552 mentions), Bitbucket (286), and GitHub (250), with reviewers citing strong integration capabilities and ecosystem connectivity.



### How do Smartsheet and Jira compare on customer support?

Smartsheet and Jira are rated at parity for Quality of Support, with scores of 8.3 and 8.4 respectively, indicating similar reviewer satisfaction.

- **Smartsheet:** Reviewers describe support as generally responsive, with some noting slow response times and the need for multiple follow-ups for complex issues.
- **Jira:** Reviewers report reliable support, with positive experiences for standard issues and some requests for more built-in guidance for advanced configurations.



### Which is easier to implement, Smartsheet or Jira?

Smartsheet and Jira are rated at parity for Ease of Setup, with scores of 8.3 and 8.1 respectively, indicating similar implementation experiences.

- **Smartsheet:** Reviewers describe the setup as straightforward for basic use but note a learning curve and more involved configuration for advanced workflows.
- **Jira:** Reviewers report that initial setup is generally easy for standard use cases, but advanced workflow and permission configuration can be complex and require administrative effort.



### Which product has better Tracking?

Jira is the stronger platform for Tracking, with higher reviewer-cited mention counts and robust Agile tracking features.

- **Smartsheet:** Reviewers highlight centralized project and task tracking, visual time tracking, and dashboard reporting as key benefits.
- **Jira:** Task tracking is cited in 801 reviews, project tracking in 285, and Agile workflow tracking is a recurring theme, with reviewers praising customizable boards and real-time progress visibility.



| | Jira | Smartsheet | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 7,965 | 22,744 | 
| **Largest Market Segment** | Mid-Market (43.7% of reviews) | Mid-Market (41.3% of reviews) | 
| **Entry Level Price** | Free 10 Users Per Month | $9.00 1 user Per Month | 

---
## Top Pros & Cons

### Jira

Pros:
- Ease of Use (1152 reviews)
- Project Management (853 reviews)

Cons:
- Learning Curve (680 reviews)
- Complexity (502 reviews)

### Smartsheet

Pros:
- Ease of Use (2831 reviews)
- Project Management (2212 reviews)

Cons:
- Learning Curve (1453 reviews)
- Missing Features (1197 reviews)

---
## Ratings Comparison
| Rating | Jira | Smartsheet | 
|---|---|---|
  | **Meets Requirements** | 8.9 (6422 reviews) | 8.5 (19025 reviews) | 
  | **Ease of Use** | 8.1 (6521 reviews) | 8.4 (19305 reviews) | 
  | **Ease of Setup** | 8.1 (2699 reviews) | 8.3 (10990 reviews) | 
  | **Ease of Admin** | 7.7 (1776 reviews) | 8.5 (8249 reviews) | 
  | **Quality of Support** | 8.4 (5049 reviews) | 8.3 (14717 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (1638 reviews) | 8.6 (7695 reviews) | 
  | **Product Direction (% positive)** | 8.5 (6187 reviews) | 8.6 (18380 reviews) | 

---
## Pricing

### Jira

#### Entry-Level Pricing

Plan: Free

Price: Free 10 Users Per Month

Description: Free forever for 10 users

Key Features:
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards

[Browse all 4 editions](https://www.g2.com/products/jira/pricing)

#### Free Trial

Yes

### Smartsheet

#### Entry-Level Pricing

Plan: Pro

Price: $9.00 1 user Per Month

Description: For people and teams that want to track, share, and manage projects.

Includes:

Key Features:
- 1-10 Members, unlimited Contributors
- Unlimited free Contributors
- Gantt, table, board, and calendar view

[Browse all 4 editions](https://www.g2.com/products/smartsheet/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Jira** | 8.4/10 | 1038 |
| **Smartsheet** | 8.1/10 | 11732 |

#### Tasks

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Creation & Assignment** | 9.3 (724 reviews) | 8.7 (10258 reviews) ✓ Verified | 
| **Due Dates** | 9.0 (652 reviews) | 8.8 (10274 reviews) ✓ Verified | 
| **Task Prioritization** | 9.2 (686 reviews) | 8.5 (9903 reviews) ✓ Verified | 
| **To-Do Lists** | 8.8 (626 reviews) | 8.5 (9586 reviews) ✓ Verified | 
| **Dependencies** | 8.5 (583 reviews) | 8.1 (9352 reviews) ✓ Verified | 
| **Mass Updates** | 8.2 (560 reviews) | Feature Not Available | 
| **Drag & Drop** | 8.5 (593 reviews) | 8.2 (9394 reviews) ✓ Verified | 
| **Recurring Tasks** | 8.4 (506 reviews) | 8.0 (8846 reviews) ✓ Verified | 
| **Real-Time Updates** | Not enough data | 9.4 (14 reviews) | 

#### Projects

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Planning** | 9.0 (623 reviews) | 8.6 (9422 reviews) ✓ Verified | 
| **Project Map** | 8.7 (554 reviews) | 8.3 (8697 reviews) ✓ Verified | 
| **GANTT** | 8.2 (524 reviews) | 8.2 (8842 reviews) ✓ Verified | 
| **Calendar View** | 8.4 (537 reviews) | 8.0 (8732 reviews) ✓ Verified | 
| **Views** | 8.6 (548 reviews) | 8.2 (9092 reviews) ✓ Verified | 
| **Project Budgeting** | 7.7 (465 reviews) | 7.6 (7638 reviews) ✓ Verified | 
| **Issue Tracking** | 9.3 (628 reviews) | 8.0 (8386 reviews) ✓ Verified | 
| **Templates** | 8.3 (521 reviews) | 8.1 (8947 reviews) ✓ Verified | 
| **Critical Path** | 8.0 (454 reviews) | 7.8 (7861 reviews) ✓ Verified | 
| **Time & Expense** | 8.1 (482 reviews) | 7.6 (7481 reviews) ✓ Verified | 
| **Methodologies** | 8.7 (548 reviews) | 7.6 (7284 reviews) ✓ Verified | 
| **Project Time Tracking** | Not enough data | Not enough data | 
| **Bug Tracking** | Not enough data | Not enough data | 
| **Milestone Tracking** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | 9.7 (6 reviews) | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Project Tracking** | Not enough data | 8.7 (10 reviews) | 
| **Status Tracking** | Not enough data | 9.7 (5 reviews) | 
| **Progress Tracking** | Not enough data | 10.0 (6 reviews) | 
| **Agile Methodologies** | Not enough data | Not enough data | 
| **Sprint Planning** | 9.0 (5 reviews) | Not enough data | 
| **Project Planning** | Not enough data | Not enough data | 
| **Release Planning** | Not enough data | Not enough data | 
| **Multiple Projects** | Not enough data | 9.5 (7 reviews) | 
| **Multi-Department/Project** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Project Templates** | Not enough data | Not enough data | 
| **Gantt/Timeline View** | Not enough data | Not enough data | 
| **Percent-Complete Tracking** | Not enough data | Not enough data | 
| **Reporting/Project Tracking** | Not enough data | 7.9 (7 reviews) | 
| **Goal Setting/Tracking** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Traditional Methodologies** | Not enough data | Not enough data | 
| **Task Planning** | Not enough data | Not enough data | 
| **Traditional Methodologies** | Not enough data | Not enough data | 

#### Resource Management

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Resource Definiton** | 8.3 (495 reviews) | 7.6 (7755 reviews) ✓ Verified | 
| **Capacity** | 8.3 (523 reviews) | 7.6 (7837 reviews) ✓ Verified | 
| **Scheduling** | 8.4 (510 reviews) | 8.1 (8503 reviews) ✓ Verified | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Planning/Scheduling** | Not enough data | Not enough data | 

#### Project Monitoring

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Baselining / KPIs** | 8.4 (498 reviews) | 7.8 (7499 reviews) ✓ Verified | 
| **Resource Allocation** | 8.4 (511 reviews) | 7.7 (7595 reviews) ✓ Verified | 
| **Activity Dashboard** | 8.8 (581 reviews) | 8.2 (8903 reviews) ✓ Verified | 
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Jira | Smartsheet | 
|---|---|---|
| **AI Text Generation** | 7.4 (433 reviews) | 6.1 (3091 reviews) | 
| **AI Text Summarization** | 7.5 (433 reviews) | 6.1 (3063 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Project Management

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (300 reviews) | 5.6 (944 reviews) | 
| **Multi-step Planning** | 7.7 (301 reviews) | 5.9 (938 reviews) | 
| **Cross-system Integration** | 7.9 (332 reviews) | 5.9 (1023 reviews) | 
| **Adaptive Learning** | 7.6 (298 reviews) | 5.7 (924 reviews) | 
| **Natural Language Interaction** | 7.5 (303 reviews) | 5.7 (926 reviews) | 
| **Proactive Assistance** | 7.4 (299 reviews) | 5.6 (924 reviews) | 
| **Decision Making** | 7.8 (313 reviews) | 5.8 (924 reviews) | 
| **Third-Party Integrations** | Not enough data | 6.3 (5 reviews) | 
| **File Transfer** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Backlog Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Retrospectives Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | 9.0 (5 reviews) | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Supports Scrum** | Not enough data | Not enough data | 
| **Team Management** | Not enough data | Not enough data | 
| **Kanban Board** | Not enough data | Not enough data | 
| **Request Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Planning Tools** | Not enough data | Not enough data | 
| **Projections** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | 9.6 (9 reviews) | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Project Workflow** | Not enough data | 9.5 (7 reviews) | 
| **Deadline Management** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | 8.5 (8 reviews) | 
| **Reporting & Statistics** | Not enough data | 8.3 (12 reviews) | 
| **Customizable Fields** | Not enough data | 8.1 (6 reviews) | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Resource Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | 9.3 (9 reviews) | 
| **Template Management** | Not enough data | Not enough data | 
| **Negative Feedback Management** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Progress Reports** | Not enough data | Not enough data | 
| **Budget Management** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | 9.0 (5 reviews) | 
| **Requirements Management** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Release Management** | Not enough data | Not enough data | 
| **For IT Project Management** | Not enough data | Not enough data | 
| **Product Roadmapping** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Portfolio Management** | Not enough data | Not enough data | 
| **Testing/QA Management** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Risk Management** | Not enough data | Not enough data | 
| **Web-based Deployment** | Not enough data | Not enough data | 
| **Idea Management** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Productivity Analysis** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Key Performance Indicators** | Not enough data | Not enough data | 
| **Remote Support** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Network Diagram** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | 9.7 (5 reviews) | 
| **Document Storage** | Not enough data | Not enough data | 
| **Visualization** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Time Clock** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Daily Reports** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Roadmapping** | Not enough data | Not enough data | 
| **Iteration Management** | Not enough data | Not enough data | 
| **Timeline Management** | Not enough data | Not enough data | 
| **KPI Monitoring** | Not enough data | Not enough data | 
| **For Small Businesses** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 

### Project and Portfolio Management

| Product | Score | Reviews |
|---|---|---|
| **Jira** | N/A | N/A |
| **Smartsheet** | 7.8/10 | 6290 |

#### Portfolio Management

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Portfolio Types** | Not enough data | 7.9 (4818 reviews) | 
| **Planning** | Not enough data | 8.5 (5551 reviews) | 
| **Alignment** | Not enough data | 8.1 (5007 reviews) | 
| **Portfolio Mix** | Not enough data | 7.7 (4605 reviews) | 
| **Resource Allocation & Planning** | Not enough data | Not enough data | 

#### Project Management

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Dependencies** | Not enough data | 8.2 (5431 reviews) | 
| **Priorities** | Not enough data | 8.3 (5509 reviews) | 
| **Lean Management** | Not enough data | 7.7 (4630 reviews) | 
| **Deadline Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 

#### Resource Management

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Definition** | Not enough data | 7.8 (4756 reviews) | 
| **Allocation** | Not enough data | 7.9 (4828 reviews) | 
| **Optimization** | Not enough data | 7.9 (4783 reviews) | 

#### Data & Analytics

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Data Consolidation** | Not enough data | 8.1 (5005 reviews) | 
| **Visualizations** | Not enough data | 8.0 (5181 reviews) | 
| **Performance** | Not enough data | 8.2 (5079 reviews) | 
| **Risk Analysis** | Not enough data | 7.5 (4449 reviews) | 

#### Strategy - Project and Portfolio Management

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Simulation** | Not enough data | 6.7 (2052 reviews) | 
| **Tracking** | Not enough data | 7.6 (2086 reviews) | 
| **Planning** | Not enough data | 7.9 (2070 reviews) | 
| **Objectives** | Not enough data | 7.6 (2060 reviews) | 
| **Visiblity** | Not enough data | 7.8 (2056 reviews) | 
| **Alignment** | Not enough data | 7.6 (2056 reviews) | 
| **Risk Management** | Not enough data | 7.2 (2037 reviews) | 
| **Implementation** | Not enough data | 7.6 (2049 reviews) | 
| **Optimization** | Not enough data | 7.5 (2037 reviews) | 
| **Prioritization** | Not enough data | 7.8 (2045 reviews) | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | 9.0 (7 reviews) | 
| **Resource Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Requirements Management** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Project Time Tracking** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Time & Expense Tracking** | Not enough data | Not enough data | 
| **Project Tracking** | Not enough data | Not enough data | 
| **ROI Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Portfolio Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Kanban Board** | Not enough data | Not enough data | 
| **Projections** | Not enough data | Not enough data | 
| **Demand Forecasting** | Not enough data | Not enough data | 
| **Multiple Projects** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Project Templates** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Gantt/Timeline View** | Not enough data | Not enough data | 
| **Agile Methodologies** | Not enough data | Not enough data | 
| **Planning Tools** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Project Workflow** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Jira** | N/A | N/A |
| **Smartsheet** | 6.8/10 | 5946 |

#### Setup

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Activities** | Not enough data | 8.3 (5186 reviews) | 
| **Flows** | Not enough data | Feature Not Available | 
| **Dependencies** | Not enough data | 8.1 (5034 reviews) | 
| **Notifications** | Not enough data | 8.5 (5444 reviews) | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Business Process Automation** | Not enough data | Not enough data | 

#### Management

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Updates** | Not enough data | Feature Not Available | 
| **Audit Trail** | Not enough data | 8.1 (4679 reviews) | 
| **Integration** | Not enough data | 7.5 (4377 reviews) | 

#### Generative AI

| Feature | Jira | Smartsheet | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.3 (1822 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Workflow Management

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.9 (410 reviews) | 
| **Multi-step Planning** | Not enough data | 6.0 (412 reviews) | 
| **Cross-system Integration** | Not enough data | 5.9 (407 reviews) | 
| **Adaptive Learning** | Not enough data | 5.9 (403 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.9 (402 reviews) | 
| **Proactive Assistance** | Not enough data | 5.9 (403 reviews) | 
| **Decision Making** | Not enough data | 6.2 (409 reviews) | 

#### Additional Functionality

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Drag & Drop** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Customizable Dashboard** | Not enough data | Not enough data | 
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Workflow Configuration** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **No-Code** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Graphical Workflow Editor** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Project Workflow** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

### Bug Tracking

| Product | Score | Reviews |
|---|---|---|
| **Jira** | 8.4/10 | 2194 |
| **Smartsheet** | N/A | N/A |

#### Bug Reporting

| Feature | Jira | Smartsheet | 
|---|---|---|
| **User Reports & Feedback** | 8.8 (1771 reviews) | Not enough data | 
| **Tester Reports & Feedback** | 8.7 (1726 reviews) | Not enough data | 
| **Team Reports & Comments** | 8.9 (1819 reviews) | Not enough data | 

#### Bug Monitoring

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Analytics** | 8.6 (1716 reviews) | Not enough data | 
| **Bug History** | 8.9 (1845 reviews) | Not enough data | 
| **Data Retention** | 8.8 (1695 reviews) | Not enough data | 

#### Agentic AI - Bug Tracking

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Adaptive Learning** | 7.6 (247 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (249 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (247 reviews) | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Jira | Smartsheet | 
|---|---|---|
| **API** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Projections** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Ticket Management** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Project Time Tracking** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Agile Methodologies** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Backlog Management** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Project Planning** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Code Repository Integration** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Multiple Projects** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Issue Management** | Not enough data | Not enough data | 
| **Task Planning** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Bug/Issue Capture** | Not enough data | Not enough data | 
| **Bug Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 

### Privacy Impact Assessment (PIA)

| Product | Score | Reviews |
|---|---|---|
| **Jira** | N/A | N/A |
| **Smartsheet** | N/A | N/A |

#### Functionality

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Centralized platform** | Not enough data | Feature Not Available | 
| **Tracking** | Not enough data | Feature Not Available | 
| **Templates** | Not enough data | Feature Not Available | 
| **Workflow** | Not enough data | Feature Not Available | 
| **Reporting and analytics** | Not enough data | Feature Not Available | 

### Marketing Calendar

| Product | Score | Reviews |
|---|---|---|
| **Jira** | N/A | N/A |
| **Smartsheet** | 7.6/10 | 1398 |

#### Platform Basics

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Drag & Drop Scheduling** | Not enough data | 8.3 (1040 reviews) | 
| **Project and Task Lists Organization** | Not enough data | 8.7 (1231 reviews) | 
| **Project Templates** | Not enough data | 8.5 (1173 reviews) | 
| **Budgeting and Cost Estimation** | Not enough data | 8.0 (1006 reviews) | 
| **Team Member Roles** | Not enough data | 8.6 (1172 reviews) | 
| **Automated Alerts and Notficiations** | Not enough data | 8.7 (1197 reviews) | 
| **To-Do List** | Not enough data | Not enough data | 

#### Content Planning

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Content Organization** | Not enough data | 8.6 (1186 reviews) | 
| **Task Assignment** | Not enough data | 8.9 (1245 reviews) | 
| **Multi-Channel Marketing** | Not enough data | 8.6 (1119 reviews) | 
| **Task Scheduling** | Not enough data | Not enough data | 

#### Marketing Campaign Performance

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Performance and ROI Tracking** | Not enough data | 8.0 (884 reviews) | 
| **Activity Tracking** | Not enough data | 8.4 (1036 reviews) | 
| **Project Tracking** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Goal Setting/Tracking** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Project Time Tracking** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Calendar

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.1 (43 reviews) | 
| **Multi-step Planning** | Not enough data | 5.3 (46 reviews) | 
| **Cross-system Integration** | Not enough data | 5.2 (46 reviews) | 
| **Proactive Assistance** | Not enough data | 5.1 (46 reviews) | 
| **Task Planning** | Not enough data | Not enough data | 
| **Project Planning** | Not enough data | Not enough data | 
| **Media Planning** | Not enough data | Not enough data | 
| **Campaign Planning** | Not enough data | Not enough data | 

#### Other Features

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Integrations** | Not enough data | 7.9 (991 reviews) | 
| **Reporting** | Not enough data | 8.3 (1016 reviews) | 

#### Additional Functionality

| Feature | Jira | Smartsheet | 
|---|---|---|
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Deadline Management** | Not enough data | Not enough data | 
| **Project Workflow** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Roadmapping** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Marketing Calendar** | Not enough data | Not enough data | 
| **Planning Tools** | Not enough data | Not enough data | 
| **Spend Management** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Gantt/Timeline View** | Not enough data | Not enough data | 
| **Projections** | Not enough data | Not enough data | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 

### Task Management

| Product | Score | Reviews |
|---|---|---|
| **Jira** | N/A | N/A |
| **Smartsheet** | 7.9/10 | 8025 |

#### Task Creation

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Creation & Assignment** | Not enough data | 8.7 (7344 reviews) | 
| **Due Dates** | Not enough data | 8.8 (7427 reviews) | 
| **Drag & Drop** | Not enough data | 8.3 (6940 reviews) | 
| **Mass Updates** | Not enough data | 7.8 (6127 reviews) | 

#### Task Management

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Task Prioritization** | Not enough data | 8.5 (7090 reviews) | 
| **To-Do Lists** | Not enough data | 8.5 (6998 reviews) | 
| **Dependencies** | Not enough data | 8.1 (6640 reviews) | 
| **Recurring Tasks** | Not enough data | 8.2 (6475 reviews) | 
| **Project Templates** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Jira | Smartsheet | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.2 (2417 reviews) | 
| **AI Text Summarization** | Not enough data | 6.2 (2419 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Gantt/Timeline View** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Task Tagging** | Not enough data | Not enough data | 
| **Spreadsheet View** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Email-to-Task Conversion** | Not enough data | Not enough data | 
| **Project Tracking** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Sub-Task Management** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Task Editing** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Deadline Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Dependency Tracking** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Project Planning** | Not enough data | Not enough data | 
| **Task Board View** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Resource Management** | Not enough data | Not enough data | 
| **Task Import** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Jira** | N/A | N/A |
| **Smartsheet** | 7.8/10 | 4724 |

#### Automation

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Workflows** | Not enough data | 8.5 (4290 reviews) | 
| **Customization** | Not enough data | 8.3 (4226 reviews) | 
| **Data repository** | Not enough data | 8.2 (3969 reviews) | 

#### Administration

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Permissions** | Not enough data | 8.2 (4126 reviews) | 
| **Procedures** | Not enough data | 8.1 (3898 reviews) | 
| **Remote Work** | Not enough data | 8.8 (4128 reviews) | 

#### Project management

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Task Prioritization** | Not enough data | 8.7 (4192 reviews) | 
| **Dependencies** | Not enough data | 8.2 (3907 reviews) | 
| **Planning** | Not enough data | 8.6 (4199 reviews) | 
| **Views** | Not enough data | 8.3 (4050 reviews) | 
| **Scheduling** | Not enough data | 8.4 (3966 reviews) | 
| **Critical Path** | Not enough data | 8.0 (3631 reviews) | 
| **Dashboards** | Not enough data | 8.3 (4091 reviews) | 

#### Workload

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Resource Allocation** | Not enough data | 8.0 (3704 reviews) | 
| **Workspace** | Not enough data | 8.3 (3960 reviews) | 
| **Configuration** | Not enough data | 8.0 (3746 reviews) | 
| **Insights** | Not enough data | 7.9 (3562 reviews) | 

#### Communication & Collaboration

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Communication Channels** | Not enough data | 8.1 (3731 reviews) | 
| **Document Management** | Not enough data | 8.3 (3936 reviews) | 
| **Collaboration** | Not enough data | 8.8 (4143 reviews) | 

#### Cost Management

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Project Budgeting** | Not enough data | 7.7 (3438 reviews) | 
| **Time & Expense** | Not enough data | 7.8 (3431 reviews) | 
| **Profitability** | Not enough data | 7.5 (3239 reviews) | 

#### Integration

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Front Office** | Not enough data | 7.4 (3283 reviews) | 
| **Back Office** | Not enough data | 7.4 (3331 reviews) | 
| **External data** | Not enough data | 7.4 (3365 reviews) | 

#### Generative AI

| Feature | Jira | Smartsheet | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.5 (1658 reviews) | 
| **AI Text Summarization** | Not enough data | 6.6 (1665 reviews) | 

#### Agentic AI - Work Management

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.9 (368 reviews) | 
| **Multi-step Planning** | Not enough data | 6.1 (371 reviews) | 
| **Cross-system Integration** | Not enough data | 5.9 (367 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.9 (364 reviews) | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Jira** | N/A | N/A |
| **Smartsheet** | 7.7/10 | 8252 |

#### Communication

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Chat** | Not enough data | 7.2 (5673 reviews) | 
| **Discussions** | Not enough data | 7.6 (6056 reviews) | 
| **External** | Not enough data | 7.5 (5813 reviews) | 
| **Feedback** | Not enough data | 7.7 (5838 reviews) | 
| **Announcements** | Not enough data | Feature Not Available | 

#### Content & Documents

| Feature | Jira | Smartsheet | 
|---|---|---|
| **File Sharing** | Not enough data | 8.4 (7205 reviews) | 
| **Notes** | Not enough data | 8.4 (7141 reviews) | 
| **Search** | Not enough data | 8.0 (6880 reviews) | 
| **Versioning** | Not enough data | 7.8 (6105 reviews) | 

#### Controls

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Custom Views** | Not enough data | 8.0 (6480 reviews) | 
| **Followers** | Not enough data | 7.6 (5492 reviews) | 
| **User Management** | Not enough data | 8.2 (6821 reviews) | 
| **Calendars** | Not enough data | Feature Not Available | 
| **Public Sharing** | Not enough data | 7.9 (6096 reviews) | 

#### Project Management

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Task Management** | Not enough data | 8.8 (7446 reviews) | 
| **Planning** | Not enough data | 8.7 (7311 reviews) | 
| **Visibility** | Not enough data | 8.6 (7186 reviews) | 
| **Integration** | Not enough data | 7.9 (6160 reviews) | 

#### Remote Collaboration

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Alignment** | Not enough data | 8.4 (6570 reviews) | 
| **Accountability** | Not enough data | 8.5 (6751 reviews) | 
| **Connectivity** | Not enough data | 8.4 (6639 reviews) | 
| **Offline Mode** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Jira | Smartsheet | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.3 (2281 reviews) | 
| **AI Text Summarization** | Not enough data | 6.3 (2286 reviews) | 

#### Agentic AI - Project Collaboration

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 5.7 (435 reviews) | 
| **Cross-system Integration** | Not enough data | 5.6 (436 reviews) | 

### Product Management

| Product | Score | Reviews |
|---|---|---|
| **Jira** | 8.9/10 | 4357 |
| **Smartsheet** | N/A | N/A |

#### Communication

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Wiki Documentation** | 8.4 (2685 reviews) | Not enough data | 
| **Community Forum** | 8.2 (2524 reviews) | Not enough data | 
| **Customer Ideation** | 8.1 (2429 reviews) | Not enough data | 
| **NPS of Customers** | Not enough data | Not enough data | 

#### Planning

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Work Capacity** | 8.7 (3165 reviews) | Not enough data | 
| **Task Ranking** | 8.8 (3293 reviews) | Not enough data | 
| **Kanban Board** | 8.8 (3083 reviews) | Not enough data | 
| **Custom Workflows** | 8.7 (3307 reviews) | Not enough data | 
| **Release Forecasting** | 8.3 (2655 reviews) | Not enough data | 
| **Projections** | Not enough data | Not enough data | 
| **Prioritization** | 9.7 (6 reviews) | Not enough data | 

#### Workflow Management

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Time Tracking** | 8.6 (3029 reviews) | Not enough data | 
| **Progress Monitoring** | 8.9 (3589 reviews) | Not enough data | 
| **Budgeting** | 7.8 (2257 reviews) | Not enough data | 
| **Team Scorecard** | 8.4 (2499 reviews) | Not enough data | 
| **Progress Tracking** | 9.8 (10 reviews) | Not enough data | 
| **Status Tracking** | 9.2 (11 reviews) | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Milestone Tracking** | Not enough data | Not enough data | 
| **Task Progress Tracking** | 9.7 (11 reviews) | Not enough data | 
| **Project Tracking** | 9.7 (13 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Jira | Smartsheet | 
|---|---|---|
| **Task Management** | 9.8 (18 reviews) | Not enough data | 
| **Collaboration Tools** | 9.8 (10 reviews) | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Task Planning** | Not enough data | Not enough data | 
| **Product Lifecycle Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Activity Dashboard** | 9.3 (7 reviews) | Not enough data | 
| **Real-Time Notifications** | 8.7 (5 reviews) | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Resource Management** | Not enough data | Not enough data | 
| **Planning Tools** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Customizable Fields** | 6.7 (9 reviews) | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | 9.0 (12 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (5 reviews) | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Requirements Management** | Not enough data | Not enough data | 
| **Project Management** | 10.0 (8 reviews) | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Multiple Projects** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Project Planning** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Release Planning** | Not enough data | Not enough data | 
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **AI Copilot** | 7.8 (6 reviews) | Not enough data | 
| **Gantt/Timeline View** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Deadline Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Product Roadmapping** | Not enough data | Not enough data | 
| **Idea Management** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Agile Methodologies** | 10.0 (9 reviews) | Not enough data | 
| **Timeline Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Project Templates** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Guest Access** | Not enough data | Not enough data | 
| **Visualization** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Project Management Software](https://www.g2.com/categories/project-management)

**Unique to Jira (2):** [Bug Tracking Software](https://www.g2.com/categories/bug-tracking), [Product Management Software](https://www.g2.com/categories/product-management-software)

**Unique to Smartsheet (7):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Work Management Software](https://www.g2.com/categories/work-management), [Marketing Calendar  Software](https://www.g2.com/categories/marketing-calendar), [Privacy Impact Assessment (PIA) Software](https://www.g2.com/categories/privacy-impact-assessment-pia), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [Project and Portfolio Management Software](https://www.g2.com/categories/project-and-portfolio-management), [Task Management Software](https://www.g2.com/categories/task-management-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Jira | Smartsheet | 
|---|---|---|
| **Small-Business** | 23.5% | 33.6% | 
| **Mid-Market** | 43.7% | 41.3% | 
| **Enterprise** | 32.8% | 25.1% | 

### By Industry

#### Jira

- **Computer Software:** 23.7%
- **Information Technology and Services:** 23.5%
- **Financial Services:** 4.8%
- **Marketing and Advertising:** 4.2%
- **Internet:** 4.0%
- **Telecommunications:** 2.3%
- **Retail:** 2.0%
- **Hospital & Health Care:** 1.7%
- **Computer & Network Security:** 1.5%
- **Banking:** 1.4%
- **Other:** 30.8%

#### Smartsheet

- **Information Technology and Services:** 7.5%
- **Construction:** 7.3%
- **Hospital & Health Care:** 5.3%
- **Marketing and Advertising:** 4.5%
- **Computer Software:** 4.5%
- **Higher Education:** 2.8%
- **Non-Profit Organization Management:** 2.8%
- **Financial Services:** 2.5%
- **Biotechnology:** 2.4%
- **Manufacturing:** 2.4%
- **Other:** 58.1%

---
## Alternatives

### Alternatives to Jira

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- [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) — 4.0/5 stars (1627 reviews)
- [Workfront](https://www.g2.com/products/workfront/reviews) — 4.1/5 stars (1234 reviews)
- [Zoho Projects](https://www.g2.com/products/zoho-projects/reviews) — 4.4/5 stars (566 reviews)

### Alternatives to Smartsheet

- [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (17202 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (14203 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4538 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13947 reviews)
- [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) — 4.4/5 stars (1214 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5487 reviews)
- [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) — 4.0/5 stars (1627 reviews)
- [Workfront](https://www.g2.com/products/workfront/reviews) — 4.1/5 stars (1234 reviews)
- [Zoho Projects](https://www.g2.com/products/zoho-projects/reviews) — 4.4/5 stars (566 reviews)
- [GanttPRO](https://www.g2.com/products/ganttpro-ganttpro/reviews) — 4.8/5 stars (588 reviews)

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## Top Discussions

### Jira

- Title: [Is Jira a good tool?](https://www.g2.com/discussions/is-jira-a-good-tool) — 15 comments, 3 upvotes
  > **Top comment:** "Yes, it is. It's good for having an area to house all tasks required for a scope of work. "
- Title: [How is Jira transforming project management practices in agile software development teams?](https://www.g2.com/discussions/jira-how-is-jira-transforming-project-management-practices-in-agile-software-development-teams) — 12 comments, 7 upvotes
  > **Top comment:** "With jira we were able to streamline team collaboration by showing the actual status of all the team effort in jira timeline while we conduct Scrum..."
- Title: [What are the features of JIRA?](https://www.g2.com/discussions/jira-what-are-the-features-of-jira) — 11 comments, 2 upvotes
  > **Top comment:** "Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your..."
- Title: [Is Jira free tool?](https://www.g2.com/discussions/is-jira-free-tool) — 7 comments, 1 upvote
  > **Top comment:** "JIRA is free up to 10 users, 2GB of storage. However, they do offer paid plans for more users and storage if need."
- Title: [How is Jira transforming project management practices in agile software development teams?](https://www.g2.com/discussions/how-is-jira-transforming-project-management-practices-in-agile-software-development-teams) — 6 comments, 3 upvotes
  > **Top comment:** "It helps to planning to visualizing progress, managing, backlogs and bug tracking"

### Smartsheet

- Title: [What can smartsheet be used for?](https://www.g2.com/discussions/what-can-smartsheet-be-used-for) — 57 comments
  > **Top comment:** "It has a wide range of functionalities for project management or even asset management. "
- Title: [Why is smartsheet bad?](https://www.g2.com/discussions/why-is-smartsheet-bad) — 34 comments
  > **Top comment:** "This is a question that begs more context. What are you looking to have that Smartsheet does not provide? Conversely, anytime you choose a tool, you need to..."
- Title: [Can I use smartsheet for free?](https://www.g2.com/discussions/can-i-use-smartsheet-for-free) — 10 comments, 1 upvote
  > **Top comment:** "Yes, the basic functionality works for free. "
- Title: [Is smartsheet good?](https://www.g2.com/discussions/is-smartsheet-good) — 9 comments, 7 upvotes
  > **Top comment:** "No, Smartsheet is GREAT!!!  Far exceeds anything Excel can do!!!!!"
- Title: [Will there be document capability in the future?](https://www.g2.com/discussions/will-there-be-document-capability-in-the-future) — 5 comments, 1 upvote
  > **Top comment:** "You can add any Word docs or Excel spreadsheets as attachments to your worksheet instead of at a line level.  Click the paperclip on the far right side of..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jira-vs-smartsheet)