Compare Jira and Smartsheet 
At a Glance
Market Segments
Mid-Market (43.7% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$9.00 1 user Per Month
Jira
Star Rating
(7,582)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSmartsheet
Star Rating
(21,447)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartsheet excels in collaboration features, with users appreciating its real-time updates and the ability to easily drag and drop rows for reordering tasks. This flexibility makes it a favorite for those looking to keep their projects organized amidst chaos.
- Users say that Jira stands out for its robust task organization, particularly for managing bugs and sprints. Reviewers highlight its customizable workflows, which allow teams to efficiently move tasks through various stages, enhancing overall project tracking.
- According to verified reviews, Smartsheet is praised for its intuitive dashboards and reporting capabilities, which help users share progress with stakeholders effectively. This feature is particularly beneficial for project tracking and task management, making it easier for teams to align on goals.
- Reviewers mention that while Jira is effective for tracking bugs, it can sometimes feel overwhelming due to its complexity. Users have noted that the learning curve can be steep, especially for those new to project management tools.
- G2 reviewers highlight that Smartsheet's ease of setup is a significant advantage, with many users finding the onboarding process straightforward. This contrasts with Jira, where some users have expressed challenges in configuring the tool to meet their specific workflow needs.
- Users report that both tools offer strong support, but Smartsheet's user-friendly interface and flexibility in creating detailed workflows give it an edge for teams that prioritize ease of use and adaptability in their project management processes.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
Jira
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
8.9
6,172
8.5
18,143
Ease of Use
8.1
6,257
8.4
18,386
Ease of Setup
8.0
2,459
8.3
10,177
Ease of Admin
7.6
1,574
8.5
7,623
Quality of Support
8.3
4,851
8.3
14,048
Has the product been a good partner in doing business?
8.6
1,436
8.6
7,072
Product Direction (% positive)
8.4
5,992
8.6
17,636
Features by Category
Tasks
9.3
673
8.7
10067
|
Verified
9.0
627
8.8
10070
|
Verified
9.1
650
8.5
9791
|
Verified
8.8
616
8.4
9471
|
Verified
8.5
580
8.1
9275
|
Verified
8.2
577
Feature Not Available
8.5
596
8.1
9342
|
Verified
8.5
524
8.0
8802
|
Verified
Projects
9.0
611
8.6
9291
|
Verified
8.7
560
8.3
8632
|
Verified
8.2
542
8.2
8748
|
Verified
8.5
551
8.0
8665
|
Verified
8.6
565
8.2
8838
|
Verified
7.8
486
7.6
7602
|
Verified
9.2
602
8.0
8305
|
Verified
8.3
541
8.1
8866
|
Verified
8.1
474
7.8
7844
|
Verified
8.1
495
7.6
7447
|
Verified
8.7
557
7.6
7266
|
Verified
Resource Management
8.3
517
7.6
7742
|
Verified
8.4
541
7.6
7810
|
Verified
8.5
524
8.1
8443
|
Verified
Project Monitoring
8.4
515
7.8
7454
|
Verified
8.4
524
7.7
7563
|
Verified
8.8
577
8.2
8617
|
Verified
Generative AI
7.4
452
6.0
3063
7.5
450
6.1
3047
Agentic AI - Project Management
7.4
317
5.6
925
7.7
316
5.9
924
7.9
342
5.7
919
7.7
315
5.7
916
7.6
319
5.7
915
7.4
315
5.6
912
7.9
327
5.8
915
Portfolio Management
Not enough data
7.9
4814
Not enough data
8.5
5519
Not enough data
8.0
5000
Not enough data
7.7
4604
Project Management
Not enough data
8.2
5421
Not enough data
8.3
5497
Not enough data
7.7
4624
Resource Management
Not enough data
7.8
4755
Not enough data
7.8
4824
Not enough data
7.9
4774
Data & Analytics
Not enough data
8.0
4985
Not enough data
8.0
5163
Not enough data
8.1
5077
Not enough data
7.5
4447
Strategy - Project and Portfolio Management
Not enough data
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Setup
Not enough data
8.3
5156
Not enough data
Feature Not Available
Not enough data
8.1
5020
Not enough data
8.5
5392
Management
Not enough data
Feature Not Available
Not enough data
8.1
4651
Not enough data
7.5
4366
Generative AI
Not enough data
6.3
1817
Agentic AI - Workflow Management
Not enough data
5.9
406
Not enough data
5.9
408
Not enough data
5.9
403
Not enough data
5.9
399
Not enough data
5.9
398
Not enough data
5.9
400
Not enough data
6.1
401
Bug Reporting
8.8
1800
Not enough data
8.8
1754
Not enough data
8.9
1840
Not enough data
Bug Monitoring
8.6
1747
Not enough data
8.9
1859
Not enough data
8.8
1726
Not enough data
Agentic AI - Bug Tracking
7.7
264
Not enough data
7.8
265
Not enough data
7.6
265
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Task Creation
Not enough data
8.7
7311
Not enough data
8.8
7393
Not enough data
8.3
6926
Not enough data
7.8
6116
Task Management
Not enough data
8.5
7069
Not enough data
8.5
6979
Not enough data
8.1
6638
Not enough data
8.2
6464
Generative AI
Not enough data
6.2
2414
Not enough data
6.2
2416
Automation
Not enough data
8.5
4249
Not enough data
8.3
4203
Not enough data
8.1
3938
Administration
Not enough data
8.2
4103
Not enough data
8.1
3884
Not enough data
8.8
4101
Project management
Not enough data
8.7
4167
Not enough data
8.2
3895
Not enough data
8.6
4177
Not enough data
8.3
4028
Not enough data
8.4
3946
Not enough data
8.0
3623
Not enough data
8.3
4066
Workload
Not enough data
8.0
3695
Not enough data
8.3
3937
Not enough data
8.0
3739
Not enough data
7.9
3553
Communication & Collaboration
Not enough data
8.1
3723
Not enough data
8.3
3918
Not enough data
8.8
4116
Cost Management
Not enough data
7.7
3428
Not enough data
7.8
3422
Not enough data
7.5
3233
Integration
Not enough data
7.4
3275
Not enough data
7.4
3325
Not enough data
7.4
3356
Generative AI
Not enough data
6.5
1654
Not enough data
6.5
1660
Agentic AI - Work Management
Not enough data
5.8
363
Not enough data
6.0
361
Not enough data
5.8
361
Not enough data
5.8
359
Communication
Not enough data
7.2
5664
Not enough data
7.6
6046
Not enough data
7.5
5802
Not enough data
7.7
5828
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.4
7184
Not enough data
8.4
7125
Not enough data
8.0
6871
Not enough data
7.8
6096
Controls
Not enough data
8.0
6468
Not enough data
7.6
5487
Not enough data
8.2
6801
Not enough data
Feature Not Available
Not enough data
7.9
6084
Project Management
Not enough data
8.8
7424
Not enough data
8.7
7297
Not enough data
8.6
7162
Not enough data
7.9
6148
Remote Collaboration
Not enough data
8.4
6558
Not enough data
8.5
6738
Not enough data
8.4
6630
Not enough data
Feature Not Available
Generative AI
Not enough data
6.3
2273
Not enough data
6.3
2277
Agentic AI - Project Collaboration
Not enough data
5.7
427
Not enough data
5.6
428
Responses
9.5
39
Not enough data
9.4
39
Not enough data
9.4
39
Not enough data
Automation - AI Agents
9.0
38
Not enough data
9.1
37
Not enough data
9.0
38
Not enough data
9.4
38
Not enough data
9.4
38
Not enough data
Platform
9.4
39
Not enough data
9.5
43
Not enough data
9.3
40
Not enough data
Autonomy - AI Agents
9.0
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
38
Not enough data
Generative AI
9.2
42
Not enough data
9.2
39
Not enough data
Communication
8.4
2706
Not enough data
8.2
2557
Not enough data
8.2
2463
Not enough data
Planning
8.7
3182
Not enough data
8.8
3290
Not enough data
8.8
3060
Not enough data
8.7
3223
Not enough data
8.3
2687
Not enough data
Workflow Management
8.6
3053
Not enough data
8.9
3453
Not enough data
7.9
2297
Not enough data
8.4
2529
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and Smartsheet are categorized as Project Management
Unique Categories
Smartsheet is categorized as Project Collaboration, Work Management, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, Project and Portfolio Management, and Task Management
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.9%
Computer Software
23.6%
Financial Services
4.6%
Internet
4.1%
Marketing and Advertising
4.1%
Other
39.6%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Computer Software
4.6%
Marketing and Advertising
4.6%
Other
70.7%
Discussions
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
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