Link copied to clipboard # Jira vs Smartsheet Comparison - What are their main differences? Share [ Export ](/compare/jira/smartsheet/export.csv) JiraSmartsheet[+ Add Product](#) Pricing **Jira** Free Trial **Free** 10 Users Per Month · Free **$7.53** 50000 Users Per Month · Standard **$13.53** Per Month · Premium **Contact Us** Per Year · Enterprise Show more **Smartsheet** Free Trial **$9.00** Per User Per Month · Pro **$19.00** Per User Per Month · Business **Custom Quote Available** · Enterprise **Custom Quote Available** · Advanced Work Management Show more **Pricing Insights** from reviews Perceived Cost **Jira** $$$$$ **Smartsheet** $$$$$ Average Discount **Jira** 10%2% more **Smartsheet** 8% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Jira** 6 months Based on 100 responses **Smartsheet** 6 months Based on 100 responses Return on Investment **Jira** 6 months Based on 100 responses **Smartsheet** 6 months Based on 100 responses ![Jira](https://images.g2crowd.com/uploads/product/hd_favicon/33ea9716a927c77d0e0c7cfe1a01035d/jira.svg "Jira") ![Smartsheet](https://images.g2crowd.com/uploads/product/hd_favicon/1545251244/smartsheet.svg "Smartsheet") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Jira** Tailored Workflows (524) Clear Progress Tracking (468) Steep Learning Curve (377) Slow Under Heavy Workloads (282) **Smartsheet** Ease of Use (2360) Project Management (1666) Learning Curve (1183) Missing Features (899) Integrations **Jira** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a7938ffd6497884772dc39786f9e1e2/adobe-experience-manager.png "Product Avatar Image") Adobe ](https://www.g2.com/products/adobe-experience-manager/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aa578cab3c21b2b0c545c8192e037138/adobe-xd.png "Product Avatar Image") Adobe XD ](https://www.g2.com/products/adobe-xd/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4dd0ce8a9ac0e4117be4c95208e30ade/aio-tests.png "Product Avatar Image") AIO Tests ](https://www.g2.com/products/aio-tests/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7f62e936e184242294b0a75aa09a6095/altium-develop.png "Product Avatar Image") Altium Develop ](https://www.g2.com/products/altium-develop/reviews)[ View all ](https://www.g2.com/products/jira/integrations) **Smartsheet** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f2742943624f3b90ec5248ae94b59d93/123formbuilder.png "Product Avatar Image") 123FormBuilder ](https://www.g2.com/products/123formbuilder/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9fee325af54b7164fb0726a552801492/acumatica.png "Product Avatar Image") Acumatica ](https://www.g2.com/products/acumatica/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3b9a49dfdc49ebd54d82cd969118f88/adobe-creative-suite.png "Product Avatar Image") Adobe ](https://www.g2.com/products/adobe-creative-suite/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-marketo-engage.png "Product Avatar Image") Adobe Marketo Engage ](https://www.g2.com/products/adobe-marketo-engage/reviews)[ View all ](https://www.g2.com/products/smartsheet/integrations) Screenshots **Jira** ![Jira screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1467802/G2-screen-02_2x.png) **Smartsheet** ![Smartsheet screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/168394/lodestar-resource-management-build-team.png) **Ratings** from reviews Meets Requirements **Jira** **8.9** /10 Based on 6,484 responses **Smartsheet** **8.5** /10 Based on 19,237 responses Ease of Use **Jira** **8.1** /10 Based on 6,588 responses **Smartsheet** **8.4** /10 Based on 19,620 responses Ease of Setup **Jira** **8.1** /10 Based on 2,764 responses **Smartsheet** **8.3** /10 Based on 11,271 responses Ease of Admin **Jira** **7.7** /10 Based on 1,795 responses **Smartsheet** **8.5** /10 Based on 8,368 responses Quality of Support **Jira** **8.4** /10 Based on 5,101 responses **Smartsheet** **8.3** /10 Based on 14,901 responses Has the product been a good partner in doing business? **Jira** **8.6** /10 Based on 1,657 responses **Smartsheet** **8.6** /10 Based on 7,810 responses Product Direction (% positive) **Jira** **8.5** /10 Based on 6,238 responses **Smartsheet** **8.6** /10 Based on 18,563 responses **Features** ratings from reviews Project Management **9.1** /10 Based on 1,071 responses **8.3** /10 Based on 12,042 responses Project and Portfolio Management Not enough data **8.1** /10 Based on 6,430 responses Workflow Management Not enough data **7.0** /10 Based on 5,974 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Bug Tracking **9.5** /10 Based on 2,205 responses Not enough data Marketing Calendar Not enough data **7.6** /10 Based on 1,401 responses Task Management Not enough data **7.9** /10 Based on 8,043 responses Work Management Not enough data **7.8** /10 Based on 4,762 responses Project Collaboration Not enough data **7.7** /10 Based on 8,383 responses Product Management **9.1** /10 Based on 4,437 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 23.4% Mid-Market(51-1000 emp.) 43.8% Enterprise(\> 1000 emp.) 32.8% Small-Business(50 or fewer emp.) 23.4% Mid-Market(51-1000 emp.) 43.8% Enterprise(\> 1000 emp.) 32.8% Small-Business(50 or fewer emp.) 33.5% Mid-Market(51-1000 emp.) 41.3% Enterprise(\> 1000 emp.) 25.2% Small-Business(50 or fewer emp.) 33.5% Mid-Market(51-1000 emp.) 41.3% Enterprise(\> 1000 emp.) 25.2% **Reviewers' Industry** [![Jira](https://images.g2crowd.com/uploads/product/hd_favicon/33ea9716a927c77d0e0c7cfe1a01035d/jira.svg "Jira")](https://www.g2.com/products/jira/reviews) Jira Computer Software 23.7% Information Technology and Services 23.5% Financial Services 4.8% Marketing and Advertising 4.2% Internet 3.9% Other 39.9% [![Smartsheet](https://images.g2crowd.com/uploads/product/hd_favicon/1545251244/smartsheet.svg "Smartsheet")](https://www.g2.com/products/smartsheet/reviews) Smartsheet Information Technology and Services 7.5% Construction 7.3% Hospital & Health Care 5.3% Marketing and Advertising 4.5% Computer Software 4.5% Other 71.0% Alternatives **Jira Alternatives** ![ClickUp](https://images.g2crowd.com/uploads/product/hd_favicon/b675771627028c890e21cb68228a24e9/clickup.svg "ClickUp") [ ClickUp ](/products/clickup/reviews) ![Teamwork.com](https://images.g2crowd.com/uploads/product/hd_favicon/9eb6683dc3f628c82367657f748c71f6/teamwork-com.svg "Teamwork.com") [ Teamwork.com ](/products/teamwork-com/reviews) ![Shortcut](https://images.g2crowd.com/uploads/product/hd_favicon/73ec30a9d1333079dbd655ed1c257bab/shortcut.svg "Shortcut") [ Shortcut ](/products/shortcut/reviews) ![Linear](https://images.g2crowd.com/uploads/product/hd_favicon/08b2c1ea8d6e79d72d35d897e555e3c4/linear.svg "Linear") [ Linear ](/products/linear/reviews) **Smartsheet Alternatives** ![monday AI Work Platform](https://images.g2crowd.com/uploads/product/hd_favicon/0ecee4762e51bfed79001cde447b63a5/monday-com.svg "monday AI Work Platform") [ monday AI Work Platform ](/products/monday-com/reviews) ![ClickUp](https://images.g2crowd.com/uploads/product/hd_favicon/b675771627028c890e21cb68228a24e9/clickup.svg "ClickUp") [ ClickUp ](/products/clickup/reviews) ![Wrike](https://images.g2crowd.com/uploads/product/hd_favicon/e7b3c8ae7b46d6fdecc3c383064c2ca8/wrike.svg "Wrike") [ Wrike ](/products/wrike/reviews) ![Asana](https://images.g2crowd.com/uploads/product/hd_favicon/1487565345/asana.svg "Asana") [ Asana ](/products/asana/reviews) ## Jira vs Smartsheet FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Smartsheet vs Jira? Smartsheet and Jira differ most clearly in their interface approach and top reviewer-cited strengths, with Smartsheet favored for its spreadsheet-style flexibility and Jira for its robust task tracking and Agile workflow support. | [Smartsheet](https://www.g2.com/products/smartsheet/reviews) | [Jira](https://www.g2.com/products/jira/reviews) | | --- | --- | | 4.4/5 (22,707 reviews) | 4.3/5 (7,936 reviews) | | Mid-Market | Mid-Market | | 8.3 | 8.1 | | 8.3 | 8.4 | | Flexible, spreadsheet-style project and workflow management | Robust task tracking, Agile workflows, and integrations | ### How do the pricing models of Smartsheet and Jira compare? Smartsheet and Jira are rated at parity for value, with both scoring 8.6 on Ease of Doing Business With. - **Smartsheet:** In recent reviews, buyers highlight the platform's depth and sophistication but note that per-user pricing can add up quickly for growing teams. - **Jira:** Reviewers describe Jira as offering strong value for its robust feature set, though some mention that advanced features and add-ons can increase the total cost of ownership. - **Switching reasons:** Reviewers switching from Smartsheet to alternatives often cite cost concerns and the need for more flexible pricing for occasional or view-only users. ### What are the best alternatives to Smartsheet and Jira? The top 3 alternatives to Smartsheet and Jira are ClickUp, monday AI Work Platform, and Teamwork.com. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Smartsheet](https://www.g2.com/products/smartsheet/reviews) | 4.4/5 (22,707 reviews) | Mid-Market | Per-user pricing can be high for large teams | Flexible, spreadsheet-style project management | | [Jira](https://www.g2.com/products/jira/reviews) | 4.3/5 (7,936 reviews) | Mid-Market | Advanced features and add-ons can increase cost | Robust task tracking and Agile workflows | | [ClickUp](https://www.g2.com/products/clickup/reviews) | 4.6/5 (13,721 reviews) | Small-Business | — | Highly customizable and all-in-one productivity platform | | [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) | 4.7/5 (17,145 reviews) | Small-Business | — | Intuitive interface and strong automation features | | [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) | 4.4/5 (1,215 reviews) | Small-Business | — | Comprehensive project management and collaboration tools | ### Which Project Management features should I prioritize when comparing Smartsheet and Jira? Buyers comparing Smartsheet and Jira should prioritize Task Tracking, Integrations, Automation, Customization, and Reporting. - **Task Tracking:** Jira is cited in 801 reviews for task tracking, while Smartsheet is frequently praised for centralized project and task management in recent reviews. - **Integrations:** Jira is mentioned in 585 reviews for integrations, with specific praise for Confluence (552 mentions), Bitbucket (286), and GitHub (250); Smartsheet is cited for integration with Jira (269 mentions) and Microsoft 365 (26). - **Automation:** Jira is mentioned in 290 reviews for automation, while Smartsheet reviewers highlight automation features as a key time-saver. - **Customization:** Jira is cited in 520 reviews for customization and customizability, while Smartsheet is praised for flexible, spreadsheet-style customization in recent reviews. - **Reporting:** Both products are praised for reporting and dashboard capabilities, with Smartsheet reviewers highlighting executive-level views and Jira reviewers noting robust reporting and analytics. ### What are the pros and cons of Smartsheet vs Jira? Smartsheet's headline strength is its flexible, spreadsheet-style interface, while Jira excels in robust task tracking and Agile workflow support. - **Smartsheet strengths:** Flexible grid-based interface, strong automation, centralized project management, and customizable dashboards. - **Smartsheet trade-offs:** Learning curve (1,183 mentions), missing features (899), complexity (302), time-consumption (254), and cost concerns for larger teams. - **Jira strengths:** Task tracking (801 mentions), project management (857), integrations (585), customization (520), and automation (290). - **Jira trade-offs:** Complexity (504 mentions), complex usability (295), organization difficulties (147), and a steeper learning curve for new users. ### Is Smartsheet or Jira better for small businesses? ClickUp and monday AI Work Platform are the top alternatives for small businesses, but between Smartsheet and Jira, both primarily serve the Mid-Market segment. - **Smartsheet:** Mid-Market is the largest segment, with reviewers noting scalability and flexibility but also mentioning a learning curve and higher per-user costs for small teams. - **Jira:** Mid-Market is the largest segment, with reviewers highlighting robust task tracking and integrations, though some small-business users find it complex and developer-focused. ### Which Project Management platform has better integrations? Jira is favored by reviewers for integrations, with higher all-time mention counts and broader third-party ecosystem support. - **Smartsheet:** Integrates with Jira (269 mentions), Confluence (28), and Microsoft 365 (26), with reviewers noting helpful connections for project visibility and workflow automation. - **Jira:** Integrates with Confluence (552 mentions), Bitbucket (286), and GitHub (250), with reviewers citing strong integration capabilities and ecosystem connectivity. ### How do Smartsheet and Jira compare on customer support? Smartsheet and Jira are rated at parity for Quality of Support, with scores of 8.3 and 8.4 respectively, indicating similar reviewer satisfaction. - **Smartsheet:** Reviewers describe support as generally responsive, with some noting slow response times and the need for multiple follow-ups for complex issues. - **Jira:** Reviewers report reliable support, with positive experiences for standard issues and some requests for more built-in guidance for advanced configurations. ### Which is easier to implement, Smartsheet or Jira? Smartsheet and Jira are rated at parity for Ease of Setup, with scores of 8.3 and 8.1 respectively, indicating similar implementation experiences. - **Smartsheet:** Reviewers describe the setup as straightforward for basic use but note a learning curve and more involved configuration for advanced workflows. - **Jira:** Reviewers report that initial setup is generally easy for standard use cases, but advanced workflow and permission configuration can be complex and require administrative effort. ### Which product has better Tracking? Jira is the stronger platform for Tracking, with higher reviewer-cited mention counts and robust Agile tracking features. - **Smartsheet:** Reviewers highlight centralized project and task tracking, visual time tracking, and dashboard reporting as key benefits. - **Jira:** Task tracking is cited in 801 reviews, project tracking in 285, and Agile workflow tracking is a recurring theme, with reviewers praising customizable boards and real-time progress visibility.