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At a Glance
Market Segments
Mid-Market (43.7% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$9.00 1 user Per Month
Jira
Star Rating
(7,210)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSmartsheet
Star Rating
(21,371)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that while both Smartsheet and Jira offer robust task management features, Jira excels in Issue Tracking with a score of 9.1 compared to Smartsheet's 8.0. Reviewers mention that Jira's ability to manage and track issues seamlessly is a significant advantage for software development teams.
- Reviewers mention that Smartsheet shines in Creation & Assignment with a score of 8.7, while Jira scores higher at 9.2. Users say that Jira's intuitive interface for assigning tasks and tracking progress is particularly beneficial for agile teams.
- Users on G2 highlight that Smartsheet's Ease of Use is rated at 8.4, slightly higher than Jira's 8.1. Reviewers mention that Smartsheet's spreadsheet-like interface makes it easier for non-technical users to adapt quickly.
- G2 users report that Smartsheet's Planning capabilities score 8.6, while Jira's score is 8.9. Users say that Jira's planning tools, including sprint planning and backlog management, are more tailored for software projects.
- Reviewers mention that Smartsheet's Dashboards score 8.2, compared to Jira's 8.7. Users report that Jira's customizable dashboards provide better visibility into project metrics, which is crucial for project managers.
- Users say that Smartsheet's Dependencies feature scores 8.1, while Jira's is rated at 8.4. Reviewers mention that Jira's handling of task dependencies is more sophisticated, allowing for better project flow management.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
Jira
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
8.9
5,905
8.5
18,090
Ease of Use
8.1
5,976
8.4
18,328
Ease of Setup
7.9
2,195
8.3
10,122
Ease of Admin
7.6
1,467
8.5
7,595
Quality of Support
8.3
4,601
8.3
14,002
Has the product been a good partner in doing business?
8.5
1,329
8.6
7,045
Product Direction (% positive)
8.4
5,733
8.6
17,583
Features by Category
Tasks
9.2
612
8.7
10042
|
Verified
8.9
606
8.8
10048
|
Verified
9.1
610
8.5
9775
|
Verified
8.7
596
8.4
9452
|
Verified
8.4
576
8.1
9259
|
Verified
8.2
573
Feature Not Available
8.5
590
8.1
9327
|
Verified
8.4
527
8.0
8791
|
Verified
Projects
8.9
584
8.6
9270
|
Verified
8.7
563
8.3
8621
|
Verified
8.2
541
8.2
8732
|
Verified
8.4
549
8.0
8650
|
Verified
8.6
559
8.2
8818
|
Verified
7.7
490
7.5
7592
|
Verified
9.1
528
8.0
8291
|
Verified
8.3
546
8.0
8850
|
Verified
8.0
484
7.8
7832
|
Verified
8.1
491
7.6
7436
|
Verified
8.6
533
7.6
7256
|
Verified
Resource Management
8.3
525
7.6
7732
|
Verified
8.3
530
7.6
7799
|
Verified
8.5
525
8.1
8430
|
Verified
Project Monitoring
8.4
515
7.8
7444
|
Verified
8.4
524
7.7
7553
|
Verified
8.7
545
8.2
8596
|
Verified
Generative AI
7.4
454
6.0
3055
7.5
453
6.1
3040
Agentic AI - Project Management
7.4
321
5.5
917
7.7
323
5.9
918
7.8
328
5.7
910
7.6
318
5.7
909
7.6
323
5.6
909
7.5
322
5.6
905
7.9
328
5.8
907
Portfolio Management
Not enough data
7.9
4812
Not enough data
8.5
5517
Not enough data
8.0
4998
Not enough data
7.7
4602
Project Management
Not enough data
8.2
5418
Not enough data
8.3
5495
Not enough data
7.7
4622
Resource Management
Not enough data
7.8
4753
Not enough data
7.8
4822
Not enough data
7.9
4772
Data & Analytics
Not enough data
8.0
4983
Not enough data
8.0
5161
Not enough data
8.1
5075
Not enough data
7.5
4445
Strategy - Project and Portfolio Management
Not enough data
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Setup
Not enough data
8.3
5150
Not enough data
Feature Not Available
Not enough data
8.1
5016
Not enough data
8.5
5386
Management
Not enough data
Feature Not Available
Not enough data
8.1
4648
Not enough data
7.5
4364
Generative AI
Not enough data
6.3
1815
Agentic AI - Workflow Management
Not enough data
5.8
404
Not enough data
5.9
407
Not enough data
5.9
402
Not enough data
5.9
398
Not enough data
5.9
397
Not enough data
5.8
399
Not enough data
6.1
400
Bug Reporting
8.8
1814
Not enough data
8.8
1771
Not enough data
8.8
1845
Not enough data
Bug Monitoring
8.6
1758
Not enough data
8.9
1860
Not enough data
8.8
1738
Not enough data
Agentic AI - Bug Tracking
7.6
272
Not enough data
7.7
275
Not enough data
7.7
273
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Task Creation
Not enough data
8.7
7304
Not enough data
8.8
7385
Not enough data
8.3
6917
Not enough data
7.8
6110
Task Management
Not enough data
8.5
7064
Not enough data
8.5
6973
Not enough data
8.1
6632
Not enough data
8.2
6460
Generative AI
Not enough data
6.2
2411
Not enough data
6.2
2413
Automation
Not enough data
8.5
4242
Not enough data
8.3
4197
Not enough data
8.1
3928
Administration
Not enough data
8.2
4097
Not enough data
8.1
3880
Not enough data
8.8
4095
Project management
Not enough data
8.7
4162
Not enough data
8.2
3890
Not enough data
8.6
4173
Not enough data
8.3
4021
Not enough data
8.4
3942
Not enough data
8.0
3619
Not enough data
8.3
4060
Workload
Not enough data
8.0
3690
Not enough data
8.3
3931
Not enough data
8.0
3734
Not enough data
7.9
3549
Communication & Collaboration
Not enough data
8.1
3719
Not enough data
8.3
3914
Not enough data
8.8
4109
Cost Management
Not enough data
7.7
3424
Not enough data
7.8
3418
Not enough data
7.5
3229
Integration
Not enough data
7.4
3271
Not enough data
7.4
3321
Not enough data
7.4
3352
Generative AI
Not enough data
6.5
1651
Not enough data
6.5
1657
Agentic AI - Work Management
Not enough data
5.8
360
Not enough data
6.0
359
Not enough data
5.8
359
Not enough data
5.8
357
Communication
Not enough data
7.2
5662
Not enough data
7.6
6044
Not enough data
7.5
5800
Not enough data
7.7
5826
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.4
7179
Not enough data
8.4
7123
Not enough data
8.0
6868
Not enough data
7.8
6093
Controls
Not enough data
8.0
6467
Not enough data
7.6
5485
Not enough data
8.2
6798
Not enough data
Feature Not Available
Not enough data
7.9
6081
Project Management
Not enough data
8.8
7421
Not enough data
8.7
7293
Not enough data
8.6
7159
Not enough data
7.9
6145
Remote Collaboration
Not enough data
8.4
6556
Not enough data
8.5
6736
Not enough data
8.4
6628
Not enough data
Feature Not Available
Generative AI
Not enough data
6.3
2270
Not enough data
6.3
2274
Agentic AI - Project Collaboration
Not enough data
5.7
425
Not enough data
5.6
425
Responses
9.4
38
Not enough data
9.3
38
Not enough data
9.4
38
Not enough data
Automation - AI Agents
8.9
37
Not enough data
9.0
36
Not enough data
9.0
37
Not enough data
9.3
37
Not enough data
9.3
37
Not enough data
Platform
9.3
38
Not enough data
9.4
39
Not enough data
9.3
38
Not enough data
Autonomy - AI Agents
8.9
37
Not enough data
9.1
37
Not enough data
9.2
37
Not enough data
9.1
37
Not enough data
Generative AI
9.2
39
Not enough data
9.1
37
Not enough data
Communication
8.4
2697
Not enough data
8.2
2557
Not enough data
8.2
2468
Not enough data
Planning
8.7
3173
Not enough data
8.8
3252
Not enough data
8.8
2990
Not enough data
8.7
3092
Not enough data
8.3
2688
Not enough data
Workflow Management
8.6
3040
Not enough data
8.8
3299
Not enough data
7.9
2298
Not enough data
8.4
2533
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and Smartsheet are categorized as Project Management
Unique Categories
Smartsheet is categorized as Project Collaboration, Work Management, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, Project and Portfolio Management, and Task Management
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.0%
Computer Software
23.7%
Financial Services
4.5%
Internet
4.3%
Marketing and Advertising
4.1%
Other
39.3%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Discussions
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
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