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Compare Jira and SmartDraw 
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At a Glance
Market Segments
Mid-Market (43.7% of reviews)
Small-Business (43.6% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$7.95 Per Month
Jira
Star Rating
(7,194)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSmartDraw
Star Rating
(332)4.5 out of 5
Market Segments
Small-Business (43.6% of reviews)
Pros & Cons
Entry-Level Pricing
$7.95 Per Month
Free Trial is available
Browse all 3 pricing plansJira vs SmartDraw
When assessing the two solutions, reviewers found SmartDraw easier to use, set up, and administer. Reviewers also preferred doing business with SmartDraw overall.
- Reviewers felt that Jira meets the needs of their business better than SmartDraw.
- When comparing quality of ongoing product support, reviewers felt that SmartDraw is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SmartDraw over Jira.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
SmartDraw
Individual
$7.95
Per Month
Paid annually.
- Best in class diagramming
- Whiteboarding
- Data visualization
Free Trial
Jira
Free Trial is available
SmartDraw
Free Trial is available
Ratings
Meets Requirements
8.9
5,892
8.8
254
Ease of Use
8.1
5,962
8.7
259
Ease of Setup
7.9
2,183
9.4
129
Ease of Admin
7.6
1,464
9.4
92
Quality of Support
8.3
4,591
9.1
216
Has the product been a good partner in doing business?
8.5
1,326
9.5
87
Product Direction (% positive)
8.4
5,720
8.7
242
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
9.2
606
Not enough data
8.9
603
Not enough data
9.1
604
Not enough data
8.7
594
Not enough data
8.4
573
Not enough data
8.2
572
Not enough data
8.5
589
Not enough data
8.4
526
Not enough data
Projects
8.9
582
Not enough data
8.7
562
Not enough data
8.2
541
Not enough data
8.4
549
Not enough data
8.6
557
Not enough data
7.7
490
Not enough data
9.1
522
Not enough data
8.3
545
Not enough data
8.0
484
Not enough data
8.1
491
Not enough data
8.6
532
Not enough data
Resource Management
8.3
525
Not enough data
8.3
530
Not enough data
8.5
525
Not enough data
Project Monitoring
8.4
515
Not enough data
8.4
524
Not enough data
8.7
544
Not enough data
Generative AI
7.4
454
Not enough data
7.5
453
Not enough data
Agentic AI - Project Management
7.4
321
Not enough data
7.7
323
Not enough data
7.8
327
Not enough data
7.6
318
Not enough data
7.6
323
Not enough data
7.5
322
Not enough data
7.9
328
Not enough data
Logistics
Not enough data
8.0
72
Not enough data
Feature Not Available
Not enough data
8.2
85
Not enough data
8.4
80
Not enough data
Feature Not Available
Editing & Design
Not enough data
8.9
86
Not enough data
8.8
77
Not enough data
8.7
81
Not enough data
9.1
85
Not enough data
8.9
74
Agentic AI - Org Chart
Not enough data
6.9
15
Not enough data
7.1
15
Bug Reporting
8.8
1813
Not enough data
8.7
1770
Not enough data
8.8
1844
Not enough data
Bug Monitoring
8.6
1757
Not enough data
8.9
1858
Not enough data
8.8
1736
Not enough data
Agentic AI - Bug Tracking
7.6
271
Not enough data
7.7
274
Not enough data
7.7
271
Not enough data
Collaboration
Not enough data
8.5
43
Not enough data
8.4
43
Not enough data
8.6
48
Not enough data
8.3
40
Hardware
Not enough data
8.2
51
Not enough data
9.2
47
Security
Not enough data
8.7
50
Not enough data
8.9
48
Agentic AI - Visual Collaboration Platforms
Not enough data
7.2
13
Not enough data
7.1
13
Responses
9.4
37
Not enough data
9.3
37
Not enough data
9.4
37
Not enough data
Automation - AI Agents
8.8
36
Not enough data
9.0
35
Not enough data
8.9
36
Not enough data
9.4
36
Not enough data
9.3
36
Not enough data
Platform
9.3
37
Not enough data
9.4
37
Not enough data
9.2
37
Not enough data
Autonomy - AI Agents
8.9
36
Not enough data
9.0
36
Not enough data
9.2
36
Not enough data
9.0
36
Not enough data
Generative AI
9.1
37
Not enough data
9.1
36
Not enough data
Communication
8.4
2696
Not enough data
8.2
2556
Not enough data
8.1
2467
Not enough data
Planning
8.7
3171
Not enough data
8.8
3250
Not enough data
8.8
2986
Not enough data
8.7
3087
Not enough data
8.3
2687
Not enough data
Workflow Management
8.6
3038
Not enough data
8.8
3292
Not enough data
7.9
2297
Not enough data
8.4
2532
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and SmartDraw share no categories
Unique Categories
Jira is categorized as Bug Tracking, Product Management, Project Management, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartDraw
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.1%
Computer Software
23.7%
Financial Services
4.5%
Internet
4.3%
Marketing and Advertising
4.1%
Other
39.3%
Information Technology and Services
7.5%
Construction
7.5%
Non-Profit Organization Management
4.7%
Veterinary
3.7%
Computer Software
3.7%
Other
72.9%
Discussions
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
how do i get started with free version
1 Comment
EG
You can sign up for the trial at https://cloud.smartdraw.comRead more
I use this program. Sold you program to be able to obtain. Yet you say you cant verify my professional experience? Do not ask me to do another survey.
1 Comment
Official Response from SmartDraw
My apologies, we let G2C know about this but it's out of our hands. We appreciate the time you took to try. Read more
Are there ways to make customizable ribbons?
1 Comment
Official Response from SmartDraw
Hi Ralph,
We are looking at revising the UI this quarter to make this easier for you. I don't have an ETA yet, but it's on our short term roadmap....Read more
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