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At a Glance
Market Segments
Mid-Market (43.7% of reviews)
Enterprise (48.5% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Starting at $199.00 Per Month
Jira
Star Rating
(7,228)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSauce Labs
Star Rating
(175)4.3 out of 5
Market Segments
Enterprise (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $199.00 Per Month
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that Jira excels in project management capabilities, particularly with its robust issue tracking and customizable workflows, which many users find essential for agile development. In contrast, Sauce Labs is praised for its comprehensive testing capabilities across multiple browsers and devices, making it a go-to for QA teams.
- Users report that Jira's integration with other tools like Confluence and Bitbucket enhances collaboration, while Sauce Labs users mention that its seamless integration with CI/CD tools like Jenkins and CircleCI significantly streamlines the testing process.
- Reviewers mention that while Jira has a higher entry-level price starting at $20/month for 10 users, Sauce Labs offers a free tier, making it more accessible for startups and smaller teams looking to implement testing without upfront costs.
- Users on G2 highlight that Sauce Labs has a slight edge in ease of setup and administration, with scores of 8.4 and 8.5 respectively, compared to Jira's 7.6 and 7.5, indicating that Sauce Labs may be more user-friendly for teams new to automated testing.
- Reviewers say that both products have strong support, but Jira's quality of support is rated at 8.2, slightly lower than Sauce Labs' 8.4, suggesting that Sauce Labs may provide more responsive assistance when users encounter issues.
- G2 users report that Sauce Labs has a more favorable product direction score of 9.0 compared to Jira's 8.2, indicating that Sauce Labs is perceived as being more innovative and aligned with user needs for future updates and features.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Sauce Labs
Real Device Cloud
Starting at $199.00
Per Month
Automated + Manual mobile cross-browser and app testing of 1000s of real mobile devices.
- 1 Parallel Test Up to 24 Parallel Tests
- Unlimited Testing Minutes
- Unlimited Users
Free Trial
Jira
Free Trial is available
Sauce Labs
Free Trial is available
Ratings
Meets Requirements
8.9
5,910
8.6
150
Ease of Use
8.1
5,982
8.2
150
Ease of Setup
7.9
2,201
8.3
69
Ease of Admin
7.6
1,469
8.5
64
Quality of Support
8.3
4,605
8.3
141
Has the product been a good partner in doing business?
8.5
1,331
8.4
59
Product Direction (% positive)
8.4
5,738
9.0
149
Features by Category
Tasks
9.2
615
Not enough data
8.9
608
Not enough data
9.1
612
Not enough data
8.7
598
Not enough data
8.5
578
Not enough data
8.2
575
Not enough data
8.5
592
Not enough data
8.4
528
Not enough data
Projects
8.9
588
Not enough data
8.7
564
Not enough data
8.2
543
Not enough data
8.4
550
Not enough data
8.6
560
Not enough data
7.7
490
Not enough data
9.1
532
Not enough data
8.3
547
Not enough data
8.0
484
Not enough data
8.1
492
Not enough data
8.6
535
Not enough data
Resource Management
8.3
525
Not enough data
8.3
531
Not enough data
8.5
526
Not enough data
Project Monitoring
8.4
516
Not enough data
8.4
525
Not enough data
8.7
547
Not enough data
Generative AI
7.4
454
Not enough data
7.5
453
Not enough data
Agentic AI - Project Management
7.4
321
Not enough data
7.7
323
Not enough data
7.8
329
Not enough data
7.6
318
Not enough data
7.6
323
Not enough data
7.5
322
Not enough data
7.9
328
Not enough data
Bug Reporting
8.8
1814
9.0
5
8.8
1771
9.0
5
8.8
1845
8.7
5
Bug Monitoring
8.6
1759
9.0
5
8.9
1861
9.3
5
8.8
1738
9.0
5
Agentic AI - Bug Tracking
7.6
272
Not enough data
7.7
275
Not enough data
7.7
273
Not enough data
Crash Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Crash Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.8
7
Management
Not enough data
8.5
8
Not enough data
8.8
7
Not enough data
8.8
7
Responses
9.4
38
Not enough data
9.3
38
Not enough data
9.4
38
Not enough data
Automation - AI Agents
8.9
37
Not enough data
9.0
36
Not enough data
9.0
37
Not enough data
9.3
37
Not enough data
9.3
37
Not enough data
Platform
9.3
38
Not enough data
9.4
39
Not enough data
9.3
38
Not enough data
Autonomy - AI Agents
8.9
37
Not enough data
9.1
37
Not enough data
9.2
37
Not enough data
9.1
37
Not enough data
Generative AI
9.2
39
Not enough data
9.1
37
Not enough data
Monitoring
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
8.3
5
Response
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
8.7
5
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
8.0
5
Not enough data
8.3
5
Functionality
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Functionality
Not enough data
8.0
16
Not enough data
8.2
16
Not enough data
7.2
16
Not enough data
8.7
15
Automation
Not enough data
8.4
16
Not enough data
7.8
17
Not enough data
8.0
16
Agentic AI - Automation Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.4
2698
Not enough data
8.2
2557
Not enough data
8.2
2468
Not enough data
Planning
8.7
3174
Not enough data
8.8
3253
Not enough data
8.8
2993
Not enough data
8.7
3097
Not enough data
8.3
2689
Not enough data
Workflow Management
8.6
3042
Not enough data
8.8
3302
Not enough data
7.9
2298
Not enough data
8.4
2533
Not enough data
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and Sauce Labs are categorized as Bug Tracking
Unique Categories
Jira is categorized as Product Management, Project Management, and AI Agents For Business Operations
Sauce Labs is categorized as Mobile App Testing, Software Testing, Automation Testing, Mobile Crash Reporting, and Application Performance Monitoring (APM)
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sauce Labs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.1%
Computer Software
23.7%
Financial Services
4.5%
Internet
4.3%
Marketing and Advertising
4.1%
Other
39.3%
Information Technology and Services
25.2%
Computer Software
19.6%
Internet
5.5%
Entertainment
4.3%
Retail
3.7%
Other
41.7%
Discussions
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
Sauce Labs has no discussions with answers
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