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At a Glance
Market Segments
Mid-Market (43.7% of reviews)
Enterprise (44.0% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free
Jira
Star Rating
(7,222)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansMural
Star Rating
(1,443)4.6 out of 5
Market Segments
Enterprise (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jira excels in project management capabilities, particularly with its robust issue tracking and customizable workflows, earning it a solid star rating of 4.3. In contrast, Mural shines with its visual collaboration tools, receiving a higher rating of 4.6, which users appreciate for enhancing brainstorming sessions and team creativity.
- Reviewers mention that Jira is predominantly favored by mid-market companies, with 42.9% of reviews coming from this segment, while Mural is more popular among enterprise users, capturing 44.3% of reviews. This indicates that Mural may offer features that cater better to larger organizations.
- Users on G2 highlight that Mural's entry-level pricing is a significant advantage, as it offers a free tier, making it accessible for teams just starting out. In contrast, Jira starts at $20 per month for 10 users, which may be a barrier for smaller teams or startups.
- Reviewers mention that Mural has a slight edge in ease of use, scoring 8.8 compared to Jira's 8.0. Users appreciate Mural's intuitive interface and drag-and-drop functionality, which simplifies the process of creating visual boards.
- Users say that Mural also outperforms Jira in terms of support quality, with a score of 8.9 versus Jira's 8.2. Many users have noted that Mural's customer support is responsive and helpful, which enhances the overall user experience.
- G2 users report that both products have strong product direction, but Mural's score of 8.8 suggests a more positive outlook on future updates and features compared to Jira's 8.2. Reviewers mention that Mural frequently rolls out new features based on user feedback, which keeps the platform fresh and relevant.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Mural
Free
Free
Get your team started fast
- 3 murals and unlimited members
- All visual collaboration and facilitation features
- Full template library & member-built custom templates
Free Trial
Jira
Free Trial is available
Mural
Free Trial is available
Ratings
Meets Requirements
8.9
5,907
8.9
996
Ease of Use
8.1
5,979
8.8
992
Ease of Setup
7.9
2,198
8.8
430
Ease of Admin
7.6
1,469
8.6
374
Quality of Support
8.3
4,602
8.9
607
Has the product been a good partner in doing business?
8.5
1,331
9.1
312
Product Direction (% positive)
8.4
5,735
8.8
906
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
9.2
614
7.3
15
8.9
607
6.3
15
9.1
611
7.4
15
8.7
597
Feature Not Available
8.5
577
Feature Not Available
8.2
574
6.9
14
8.5
591
Feature Not Available
8.4
527
Feature Not Available
Projects
8.9
586
8.7
14
8.7
564
8.9
14
8.2
542
7.9
14
8.4
549
6.1
14
8.6
559
8.0
14
7.7
490
Feature Not Available
9.1
530
7.1
14
8.3
546
8.3
14
8.0
484
Feature Not Available
8.1
491
Feature Not Available
8.6
535
8.2
14
Resource Management
8.3
525
Feature Not Available
8.3
531
Feature Not Available
8.5
526
Feature Not Available
Project Monitoring
8.4
515
Feature Not Available
8.4
524
Feature Not Available
8.7
547
Feature Not Available
Generative AI
7.4
454
3.0
11
7.5
453
2.9
11
Agentic AI - Project Management
7.4
321
Not enough data
7.7
323
Not enough data
7.8
329
Not enough data
7.6
318
Not enough data
7.6
323
Not enough data
7.5
322
Not enough data
7.9
328
Not enough data
Analytics
Not enough data
5.7
15
Execution
Not enough data
9.6
16
Not enough data
8.4
16
Not enough data
7.8
15
Roadmapping
Not enough data
9.0
16
Not enough data
8.2
16
Design Tools
Not enough data
8.2
557
Not enough data
8.8
592
Not enough data
8.8
537
Not enough data
8.8
603
Not enough data
9.0
624
Communication Tools
Not enough data
8.9
554
Not enough data
8.7
574
Integrations
Not enough data
7.9
244
Not enough data
8.6
499
Software Offering
Not enough data
9.2
594
Not enough data
8.3
295
Not enough data
7.4
288
Agentic AI - Collaborative Whiteboard
Not enough data
5.4
8
Not enough data
6.7
9
Not enough data
7.1
8
Platform Basics
Not enough data
7.4
17
Not enough data
Feature Not Available
Not enough data
8.8
16
Platform Content
Not enough data
Feature Not Available
Not enough data
8.3
17
Not enough data
7.6
16
Not enough data
7.5
16
Platform Additional Functionality
Not enough data
5.8
16
Not enough data
6.8
16
Not enough data
7.6
16
Generative AI
Not enough data
5.2
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.2
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Collaboration Tools
Not enough data
9.3
378
Not enough data
8.6
287
Not enough data
8.8
353
Visual Tools
Not enough data
8.6
360
Not enough data
8.9
367
Not enough data
8.8
315
Mind Map Availability
Not enough data
8.4
289
Not enough data
8.7
208
Not enough data
7.5
191
Not enough data
9.0
278
Agentic AI - Mind Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
8.8
1814
Not enough data
8.8
1771
Not enough data
8.8
1845
Not enough data
Bug Monitoring
8.6
1758
Not enough data
8.9
1860
Not enough data
8.8
1738
Not enough data
Agentic AI - Bug Tracking
7.6
272
Not enough data
7.7
275
Not enough data
7.7
273
Not enough data
Platform Basics
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
7.0
11
Not enough data
4.8
11
Agentic AI - Customer Journey Mapping
Not enough data
7.5
6
Collaboration
Not enough data
8.4
313
Not enough data
8.2
340
Not enough data
8.8
493
Not enough data
Feature Not Available
Hardware
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.8
513
Not enough data
9.2
430
Agentic AI - Visual Collaboration Platforms
Not enough data
7.4
9
Not enough data
7.3
10
Responses
9.4
38
Not enough data
9.3
38
Not enough data
9.4
38
Not enough data
Automation - AI Agents
8.9
37
Not enough data
9.0
36
Not enough data
9.0
37
Not enough data
9.3
37
Not enough data
9.3
37
Not enough data
Platform
9.3
38
Not enough data
9.4
39
Not enough data
9.3
38
Not enough data
Autonomy - AI Agents
8.9
37
Not enough data
9.1
37
Not enough data
9.2
37
Not enough data
9.1
37
Not enough data
Generative AI
9.2
39
Not enough data
9.1
37
Not enough data
Feedback
Not enough data
8.5
26
Not enough data
8.7
26
Idea Sources
Not enough data
Feature Not Available
Not enough data
8.1
24
Idea Collection
Not enough data
8.0
25
Not enough data
5.9
25
Not enough data
6.1
25
Not enough data
6.3
25
Not enough data
8.3
24
Integrations
Not enough data
Feature Not Available
Not enough data
6.8
23
Agentic AI - Idea Management
Not enough data
6.1
6
Not enough data
6.9
7
Not enough data
5.8
6
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.4
2698
Feature Not Available
8.2
2557
Feature Not Available
8.2
2468
Feature Not Available
Planning
8.7
3173
Feature Not Available
8.8
3253
8.0
5
8.8
2991
7.0
5
8.7
3095
5.7
5
8.3
2689
Feature Not Available
Workflow Management
8.6
3041
Feature Not Available
8.8
3300
6.3
5
7.9
2298
Feature Not Available
8.4
2533
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and Mural are categorized as Product Management and Project Management
Unique Categories
Jira is categorized as Bug Tracking and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mural
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.1%
Computer Software
23.7%
Financial Services
4.5%
Internet
4.3%
Marketing and Advertising
4.1%
Other
39.3%
Information Technology and Services
14.5%
Management Consulting
11.8%
Computer Software
11.2%
Financial Services
5.1%
Higher Education
3.6%
Other
53.9%
Discussions
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
What is mural software used for?
4 Comments
AY
It's a digital collaborative board where you can interact with your team, colleagues, training participants, etc. You can prepare the board in a presentation...Read more
Can you use mural with zoom?
4 Comments
BK
Mural is one of the Zoom apps... so you can invite meeting attendees to participate in a mural directly in zoom (just click on the apps symbol on the Mural...Read more
would like to explore Mural for education
4 Comments
EB
https://www.certsout.com/ is the right choice for a student in IT to pass the exam well and quickly. Download the latest exam certsout, practice exams from...Read more
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