Compare Jira and Mural 
At a Glance
Market Segments
Mid-Market (43.7% of reviews)
Enterprise (43.7% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free
Jira
Star Rating
(7,620)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansMural
Star Rating
(1,457)4.6 out of 5
Market Segments
Enterprise (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jira excels in task organization and workflow customization, making it a preferred choice for teams needing to track bugs and manage sprints effectively. Users appreciate its ability to move tasks through various stages, which enhances project visibility.
- Users say Mural stands out for its intuitive setup and user-friendly interface, allowing teams to start collaborating quickly. Reviewers highlight features like automatic arrow adjustments for decision trees, which simplify the process of creating and updating visual workflows.
- According to verified reviews, Jira's robust project management capabilities, including detailed issue tracking and planning tools, receive high praise. Users find its features like Kanban boards and due date management particularly beneficial for maintaining project timelines.
- Reviewers mention that Mural is an excellent collaboration tool, especially for coordinating with both internal and external stakeholders. Its clean design and straightforward functionality help teams avoid unnecessary complexity, making it easier to focus on creative tasks.
- G2 reviewers highlight that while Jira has a higher overall satisfaction score, Mural's quality of support is frequently noted as superior. Users appreciate Mural's responsive customer service, which enhances their experience, especially during implementation and integration.
- Users report that Jira's extensive feature set can sometimes feel overwhelming for new users, whereas Mural's simplicity is often cited as a major advantage. This makes Mural a strong contender for teams looking for a less complex solution that still meets their collaboration needs.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Mural
Free
Free
Get your team started fast
- 3 murals and unlimited members
- All visual collaboration and facilitation features
- Full template library & member-built custom templates
Free Trial
Jira
Free Trial is available
Mural
Free Trial is available
Ratings
Meets Requirements
8.9
6,198
8.9
1,008
Ease of Use
8.1
6,282
8.8
1,004
Ease of Setup
8.0
2,483
8.9
442
Ease of Admin
7.6
1,597
8.6
374
Quality of Support
8.3
4,870
9.0
619
Has the product been a good partner in doing business?
8.6
1,458
9.1
312
Product Direction (% positive)
8.4
6,013
8.8
918
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
9.3
669
7.9
19
9.0
621
6.8
19
9.1
644
7.6
19
8.8
607
Feature Not Available
8.5
573
Feature Not Available
8.2
565
7.5
18
8.5
588
Feature Not Available
8.4
513
Feature Not Available
Projects
8.9
604
8.6
18
8.7
552
8.6
19
8.2
532
8.0
18
8.4
541
6.8
18
8.6
556
8.1
18
7.7
477
Feature Not Available
9.2
598
7.6
18
8.3
531
8.4
18
8.0
464
Feature Not Available
8.1
484
Feature Not Available
8.6
548
8.1
18
Resource Management
8.3
506
Feature Not Available
8.3
530
Feature Not Available
8.4
513
Feature Not Available
Project Monitoring
8.4
505
Feature Not Available
8.4
513
Feature Not Available
8.8
568
Feature Not Available
Generative AI
7.4
442
4.4
15
7.5
440
4.7
15
Agentic AI - Project Management
7.4
310
7.4
7
7.7
309
7.1
7
7.9
337
7.4
7
7.6
308
7.4
7
7.6
313
7.9
7
7.4
309
6.7
7
7.9
321
7.6
7
Analytics
Not enough data
5.4
13
Execution
Not enough data
9.5
14
Not enough data
8.3
15
Not enough data
7.6
13
Roadmapping
Not enough data
8.9
15
Not enough data
8.2
14
Design Tools
Not enough data
8.3
568
Not enough data
8.7
603
Not enough data
8.8
549
Not enough data
8.8
614
Not enough data
9.0
636
Communication Tools
Not enough data
8.9
565
Not enough data
8.7
585
Integrations
Not enough data
8.0
255
Not enough data
8.7
510
Software Offering
Not enough data
9.1
605
Not enough data
8.3
306
Not enough data
7.4
299
Agentic AI - Collaborative Whiteboard
Not enough data
7.5
19
Not enough data
8.2
20
Not enough data
8.4
19
Platform Basics
Not enough data
7.5
19
Not enough data
Feature Not Available
Not enough data
8.8
19
Platform Content
Not enough data
Feature Not Available
Not enough data
8.5
20
Not enough data
7.7
18
Not enough data
7.8
18
Platform Additional Functionality
Not enough data
6.3
18
Not enough data
6.9
18
Not enough data
7.9
18
Generative AI
Not enough data
5.6
17
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.8
17
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Collaboration Tools
Not enough data
9.3
378
Not enough data
8.6
287
Not enough data
8.7
354
Visual Tools
Not enough data
8.6
361
Not enough data
8.9
367
Not enough data
8.8
316
Mind Map Availability
Not enough data
8.4
289
Not enough data
8.7
208
Not enough data
7.5
191
Not enough data
9.0
278
Agentic AI - Mind Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
8.8
1782
Not enough data
8.8
1734
Not enough data
8.9
1823
Not enough data
Bug Monitoring
8.6
1727
Not enough data
8.9
1840
Not enough data
8.8
1706
Not enough data
Agentic AI - Bug Tracking
7.6
255
Not enough data
7.7
256
Not enough data
7.6
256
Not enough data
Platform Basics
Not enough data
7.8
10
Not enough data
8.2
10
Not enough data
8.3
9
Not enough data
6.9
9
Not enough data
4.1
9
Agentic AI - Customer Journey Mapping
Not enough data
Not enough data
Collaboration
Not enough data
8.4
324
Not enough data
8.2
349
Not enough data
8.8
503
Not enough data
Feature Not Available
Hardware
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.8
522
Not enough data
9.2
439
Agentic AI - Visual Collaboration Platforms
Not enough data
8.1
20
Not enough data
8.3
20
Responses
9.5
37
Not enough data
9.4
37
Not enough data
9.4
37
Not enough data
Automation - AI Agents
8.9
36
Not enough data
9.1
35
Not enough data
9.0
36
Not enough data
9.4
36
Not enough data
9.4
36
Not enough data
Platform
9.4
37
Not enough data
9.5
41
Not enough data
9.3
38
Not enough data
Autonomy - AI Agents
9.0
36
Not enough data
9.2
36
Not enough data
9.2
36
Not enough data
9.1
36
Not enough data
Generative AI
9.1
40
Not enough data
9.2
37
Not enough data
Feedback
Not enough data
8.4
29
Not enough data
8.9
29
Idea Sources
Not enough data
Feature Not Available
Not enough data
8.0
27
Idea Collection
Not enough data
8.1
28
Not enough data
6.4
28
Not enough data
6.4
28
Not enough data
6.7
28
Not enough data
8.3
27
Integrations
Not enough data
Feature Not Available
Not enough data
7.1
26
Agentic AI - Idea Management
Not enough data
7.2
9
Not enough data
7.3
10
Not enough data
7.0
9
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.4
2686
Feature Not Available
8.2
2538
Feature Not Available
8.1
2442
Feature Not Available
Planning
8.7
3168
Feature Not Available
8.8
3279
7.7
5
8.8
3054
7.2
6
8.7
3227
5.7
5
8.3
2667
Feature Not Available
Workflow Management
8.6
3034
Feature Not Available
8.9
3458
5.7
5
7.9
2276
Feature Not Available
8.4
2511
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and Mural are categorized as Product Management and Project Management
Unique Categories
Jira is categorized as Bug Tracking and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mural
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.7%
Computer Software
23.7%
Financial Services
4.7%
Marketing and Advertising
4.1%
Internet
4.1%
Other
39.7%
Information Technology and Services
14.4%
Management Consulting
11.7%
Computer Software
11.0%
Financial Services
5.0%
Higher Education
3.6%
Other
54.3%
Discussions
Is Jira a good tool?
12 Comments
MN
Yes, it is. It's good for having an area to house all tasks required for a scope of work. Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
9 Comments
SN
With jira we were able to streamline team collaboration by showing the actual status of all the team effort in jira timeline while we conduct Scrum...Read more
What is mural software used for?
4 Comments
AY
It's a digital collaborative board where you can interact with your team, colleagues, training participants, etc. You can prepare the board in a presentation...Read more
would like to explore Mural for education
4 Comments
AS
$19/months. It has free trials for 3 weeks.Read more
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