Compare Jira and Mattermost 
At a Glance
Market Segments
Mid-Market (43.7% of reviews)
Mid-Market (37.9% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$0.00
Jira
Star Rating
(7,576)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansMattermost
Star Rating
(364)4.3 out of 5
Market Segments
Mid-Market (37.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jira excels in providing visibility into tasks, bugs, and sprint status, which is crucial for development teams. Users appreciate features like custom workflows and agile boards that help manage work in a structured and transparent way, making it easier to track progress.
- Users say that Mattermost stands out for its ease of direct messaging and group chat creation. Reviewers highlight the quick and straightforward file sharing capabilities, which enhance team collaboration without delays, making it a strong choice for teams that prioritize communication.
- According to verified reviews, Jira's implementation process is often praised for its intuitive onboarding, allowing teams to get up and running quickly. This is particularly beneficial for organizations looking to streamline their development workflows without extensive setup time.
- Reviewers mention that Mattermost offers significant control over data management, especially for organizations with strict security requirements. The ability to self-host and customize the platform is a key factor for users who need to ensure data sovereignty and compliance.
- G2 reviewers highlight that while Jira has a robust feature set for project management, some users find it challenging to configure for specific workflows. This can lead to a steeper learning curve for teams that require tailored solutions.
- Users report that both platforms have strong community support, but Mattermost receives slightly higher marks for its community forum and customer ideation features. This can be a deciding factor for teams that value user-driven enhancements and collaborative problem-solving.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Mattermost
Starter
$0.00
Increased productivity for small teams
- Unlimited 1:1 and group messaging
- Unlimited users, channels, teams
- Unlimited boards
Free Trial
Jira
Free Trial is available
Mattermost
Free Trial is available
Ratings
Meets Requirements
8.9
6,167
8.7
301
Ease of Use
8.1
6,251
8.8
307
Ease of Setup
8.0
2,453
8.1
97
Ease of Admin
7.6
1,571
8.3
69
Quality of Support
8.3
4,845
8.2
232
Has the product been a good partner in doing business?
8.6
1,433
9.0
58
Product Direction (% positive)
8.4
5,986
8.4
296
Features by Category
Tasks
9.3
673
Not enough data
9.0
627
Not enough data
9.1
650
Not enough data
8.8
616
Not enough data
8.5
580
Not enough data
8.2
577
Not enough data
8.5
596
Not enough data
8.5
524
Not enough data
Projects
9.0
611
Not enough data
8.7
560
Not enough data
8.2
542
Not enough data
8.5
551
Not enough data
8.6
565
Not enough data
7.8
486
Not enough data
9.2
602
Not enough data
8.3
541
Not enough data
8.1
474
Not enough data
8.1
495
Not enough data
8.7
557
Not enough data
Resource Management
8.3
517
Not enough data
8.4
541
Not enough data
8.5
524
Not enough data
Project Monitoring
8.4
515
Not enough data
8.4
524
Not enough data
8.8
577
Not enough data
Generative AI
7.4
452
Not enough data
7.5
450
Not enough data
Agentic AI - Project Management
7.4
317
Not enough data
7.7
316
Not enough data
7.9
342
Not enough data
7.7
315
Not enough data
7.6
319
Not enough data
7.4
315
Not enough data
7.9
327
Not enough data
Business Instant Messaging
Not enough data
8.7
196
Not enough data
8.6
203
Not enough data
8.0
192
Business Instant Messaging
Not enough data
7.8
119
Not enough data
7.9
111
Business Instant Messaging
Not enough data
8.0
178
Not enough data
8.9
189
Not enough data
8.3
166
Generative AI - Business Instant Messaging
Not enough data
4.9
15
AI - Business Instant Messaging
Not enough data
5.3
15
Not enough data
6.2
15
Not enough data
4.6
14
Not enough data
5.7
14
Agentic AI - Business Instant Messaging
Not enough data
5.9
11
Not enough data
5.3
11
Setup
Not enough data
8.5
20
Not enough data
8.8
20
Not enough data
7.9
20
Not enough data
8.7
21
Management
Not enough data
8.7
19
Not enough data
8.0
19
Not enough data
8.1
20
Generative AI
Not enough data
6.9
12
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
8.8
1800
Not enough data
8.8
1754
Not enough data
8.9
1840
Not enough data
Bug Monitoring
8.6
1747
Not enough data
8.9
1859
Not enough data
8.8
1726
Not enough data
Agentic AI - Bug Tracking
7.7
264
Not enough data
7.8
265
Not enough data
7.6
265
Not enough data
Responses
9.5
39
Not enough data
9.4
39
Not enough data
9.4
39
Not enough data
Automation - AI Agents
9.0
38
Not enough data
9.1
37
Not enough data
9.0
38
Not enough data
9.4
38
Not enough data
9.4
38
Not enough data
Platform
9.4
39
Not enough data
9.5
43
Not enough data
9.3
40
Not enough data
Autonomy - AI Agents
9.0
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
38
Not enough data
Generative AI
9.2
42
Not enough data
9.2
39
Not enough data
Communication
8.4
2706
8.5
20
8.2
2557
8.8
20
8.2
2463
8.7
19
Planning
8.7
3182
9.6
19
8.8
3288
9.6
19
8.8
3057
8.6
19
8.7
3217
8.9
19
8.3
2686
8.6
19
Workflow Management
8.6
3053
8.9
19
8.9
3448
9.0
19
7.9
2297
9.0
18
8.4
2529
8.4
18
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and Mattermost are categorized as Product Management
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mattermost
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.9%
Computer Software
23.6%
Financial Services
4.6%
Internet
4.1%
Marketing and Advertising
4.1%
Other
39.7%
Information Technology and Services
21.0%
Computer Software
14.4%
Financial Services
4.6%
Computer & Network Security
4.0%
Internet
3.7%
Other
52.3%
Discussions
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
What is Mattermost used for?
3 Comments
BB
Mattermost mostly used as professional communication platform like slack. But it is open-source.Read more
when are you going to improve its UI?
2 Comments
CG
They won’t, I had the same problem and nothingRead more
Is Mattermost secure?
2 Comments
BB
yes, absolutely. It is open source and trusted by millions of users and thousand of brands.Read more
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